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Article
Publication date: 11 March 2019

Deepika Pandita, Manju Singh and Sushama Chaudhari

The purpose of this paper is to establish the key determinants of the effectiveness of the managersubordinate relationships and identify the different factors contributing to the…

Abstract

Purpose

The purpose of this paper is to establish the key determinants of the effectiveness of the managersubordinate relationships and identify the different factors contributing to the effectiveness of this relationship in an Indian context. A model analyzing personal and professional need fulfillment of the subordinates has been presented.

Design/methodology/approach

The effectiveness of the managersubordinate relationship was empirically analyzed using impact message inventory- circumplex (IMI-C).Close-ended self-administered survey was used to measure the variables associated with the effectiveness of the managersubordinate relationship. Total 324 questionnaires were distributed online among employees of mid-sized IT service organizations operating in India, and 138 valid responses were collected.

Findings

Results show that managerial relationship effectiveness is influenced by the manager’s affiliation scores, previous work experience and ability to address the personal and professional needs of employees. Further effectiveness of managersubordinate relationship is enhanced in a friendly workplace where managers are adequately empowered to acknowledge employee needs.

Research limitations/implications

The paper is empirical in nature and provides a future direction for more research in the area of managersubordinate relationship in a workplace by exploring more variables.

Practical implications

Derived from an extensive study of current and impending managersubordinate relationship, the findings may aid many organization and policymakers to develop and refine their people practices to engage human capital with the ulterior aim of having a conducive relationship between the manager and subordinate in the organization.

Originality/value

The present research emphasizes the importance of a healthy relationship between the manager and the subordinate in a digitalized workplace. This study is unique, as it provides insights into the managersubordinate relationship and the factors influencing the association. The study gives a better understanding of the factors that make the managersubordinate relationship more effective and fulfilling.

Details

European Business Review, vol. 31 no. 2
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 1 July 1977

John S. Evans

A striking feature of Jaques' work is his “no nonsense” attitude to the “managersubordinaterelationship. His blunt account of the origins of this relationship seems at first…

1267

Abstract

A striking feature of Jaques' work is his “no nonsense” attitude to the “managersubordinaterelationship. His blunt account of the origins of this relationship seems at first sight to place him in the legalistic “principles of management” camp rather than in the ranks of the subtler “people centred” schools. We shall see before long how misleading such first impressions can be, for Jaques is not making simplistic assumptions about the human psyche. But he certainly sees no point in agonising over the mechanism of association which brings organisations and work‐groups into being when the facts of life are perfectly straightforward and there is no need to be squeamish about them.

Details

Management Decision, vol. 15 no. 7/8
Type: Research Article
ISSN: 0025-1747

Article
Publication date: 11 August 2023

Burcu Aydin Küçük and Hizir Konuk

This study aims to reveal the association between task conflict and job satisfaction with the mediating role of incivility and the moderating role of self-esteem. In addition, the…

Abstract

Purpose

This study aims to reveal the association between task conflict and job satisfaction with the mediating role of incivility and the moderating role of self-esteem. In addition, the data collected from the UK and Turkey were analyzed separately, and the aim was to contribute to the literature in this field by analyzing the research model in a cultural context.

Design/methodology/approach

This research focuses on the relationship between managers and subordinates in organizations. In this study, a survey method was applied to 708 subordinates, both UK and Turkish citizens, working in nine different industries. The obtained data were first analyzed in combination; then, the data of both countries were analyzed separately, and the effect of cultural differences on the research model was investigated.>

Findings

According to the results obtained, the relationship between task conflict and job satisfaction is negative, and subordinates’ perceptions of incivility play a mediating role in this relationship. In addition, subordinates’ self-esteem level has a moderating role in the effect of task conflict on job satisfaction through incivility. However, there is no evidence of an effect of culture on this model.

Originality/value

This study contributes to the literature by presenting new evidence on the antecedents of job satisfaction. In addition, it is one of the pioneering studies that provides evidence of the impact of the perceptions and personal characteristics of disputants in a task conflict on task conflict outcomes. Furthermore, this study contributes to the limited cross-cultural studies in the conflict and job satisfaction literature.

Details

International Journal of Conflict Management, vol. 34 no. 5
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 24 September 2021

Jeevita Muniandi, Christopher Richardson and Yashar Salamzadeh

The purpose of this study is to investigate the relationship between ethical leadership and the quality of the manager-subordinate relationship, as well as the moderating effect…

Abstract

Purpose

The purpose of this study is to investigate the relationship between ethical leadership and the quality of the manager-subordinate relationship, as well as the moderating effect of female employees’ psychological empowerment on this relationship.

Design/methodology/approach

This is quantitative research in which an online questionnaire was distributed to female subordinates from multinational enterprises in Malaysia (n = 120). A partial least square is used for analysis in this research.

Findings

The findings confirm a strong positive correlation between all the seven ethical leadership dimensions and the quality of manager-subordinate relationship (leader member exchange). However, the moderating effect of psychological empowerment was found to be insignificant for two of the seven dimensions of ethical leadership.

Originality/value

This study contributes to highlighting new perspectives of women empowerment. Moreover, it also uncovers psychological factor that influences manager-subordinate relationship using cognitive evaluation theory. The seven dimensions of ethical leadership have not been tested in the past studies (only identified, not tested separately).

Details

Gender in Management: An International Journal , vol. 37 no. 2
Type: Research Article
ISSN: 1754-2413

Keywords

Article
Publication date: 1 April 1994

Dennis J. Adsit, Steven Crom, Dana Jones and Manuel London

Examines the relationships between subordinates′ ratings ofboss‐subordinate relationships and supervisors′ overall performanceratings. Data were collected from 3,232 managers (499…

1149

Abstract

Examines the relationships between subordinates′ ratings of boss‐subordinate relationships and supervisors′ overall performance ratings. Data were collected from 3,232 managers (499 work groups) in a large North American information systems firm. Shows that supervisor and subordinate performance ratings were significantly, but not highly‐related. Moderators of this relationship included agreement among subordinates, organizational level, and function. The results have implications for the likely value of upward feedback to managers in different units and the need to educate supervisors in broader aspects of subordinate performance.

Details

Journal of Managerial Psychology, vol. 9 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 8 February 2016

Jerome Choy, Darcy McCormack and Nikola Djurkovic

The purpose of this paper is to examine the relationship between leader-member exchange (LMX) and job performance and the utility of delegation and participation as mediators of…

2981

Abstract

Purpose

The purpose of this paper is to examine the relationship between leader-member exchange (LMX) and job performance and the utility of delegation and participation as mediators of the aforementioned relationship.

Methodology

A survey approach was used in this research. Regression analyses, including mediation analyses, on data from 268 employees in a large public sector organisation were conducted.

Findings

The findings revealed that both delegation and participation were significant mediating variables of the relationship between LMX and job performance.

Research limitation

The limitations of the study include the use of self-report and cross-sectional data. Future research could include multi-source data, and a longitudinal research design.

Practical implication

The implications of the findings for theory and management are discussed, including the use of delegation and participation as effective instruments for developing and maintaining strong manager-employee relationships to improve social capital and enhance job performance.

Originality value

This paper enhances understanding of LMX, and sheds some light on how LMX and participative decision making can influence employee job performance.

Details

Journal of Management Development, vol. 35 no. 1
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 May 1988

Lloyd Dosier, Thomas Case and Bernard Keys

An empirical study of managerial influence tactics is described using a structured interview process. Two hundred and fifty‐seven usable narrative accounts of downward influence…

Abstract

An empirical study of managerial influence tactics is described using a structured interview process. Two hundred and fifty‐seven usable narrative accounts of downward influence attempts were obtained using this approach. Respondents also reported the nature of the influence attempt, the reasons for success or failure, whether other people were used, and the long‐term consequences of the influence attempt. These categories derived, described successful and unsuccessful attempts by a wide variety of managers in both private and public sector organisations, large and small. Influence tactics were organised into 17 categories by a systematic and well‐established process. One way chi‐square tests were used to analyse categorised responses. Generally it was found that influence tactic success was more likely when associated with the initiation of new tasks or goals and more likely to fail when trying to eliminate subordinate violation of rules, procedures, or policies. There was a trend for more threatening tactics to be more closely associated with unsuccessful than successful influence attempts. The data suggest that short‐term influence tactic success may be obscured in the research by the use of multiple tactics and by long‐term relationships and that unsuccessful influence attempts may result in the deterioration of interpersonal relationships.

Details

Leadership & Organization Development Journal, vol. 9 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 5 September 2018

C. Lakshman, Kubilay Gok and Linh Chi Vo

Although the international business literature has examined leader traits that are desirable in different cultures, it has not examined critical behaviors or managerial…

Abstract

Purpose

Although the international business literature has examined leader traits that are desirable in different cultures, it has not examined critical behaviors or managerial attributions of credit and blame. Credit and blame attributions have important consequences for the desirability of leadership across cultures. Arguing that these types of managerial attributions are likely to have a strong impact on what constitutes desirable leadership; the authors examine them in five countries, namely, USA, France, India, Turkey and Vietnam. The purpose of this paper is to contribute by examining the influence of credit and blame attributions on subordinate satisfaction and leadership perceptions (desirability), unaddressed in the literature.

Design/methodology/approach

The model was tested using questionnaire responses of subordinates in a variety of business organizations, from the five countries indicated, including manufacturing, telecommunication, financial and other services.

Findings

Using the implicit leadership theory, the authors contribute by demonstrating the importance of these attributions for leadership perceptions in five different cultures. The results are supportive of the hypotheses and suggest the important moderating role of subordinate performance for leadership perceptions. The authors discuss findings in the context of the literature, highlight contributions and identify limitations and future directions.

Originality/value

Using the implicit leadership theory, the authors contribute by demonstrating the importance of these attributions for leadership perceptions in five different cultures.

Details

Cross Cultural & Strategic Management, vol. 25 no. 4
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 7 March 2016

Roni Laslo Roth and Joseph Schwarzwald

The purpose of this paper is to examine Koslowsky and Schwarzwald’s (2009) recent conceptualization of the interpersonal power interaction model which assumed that the choice of…

1494

Abstract

Purpose

The purpose of this paper is to examine Koslowsky and Schwarzwald’s (2009) recent conceptualization of the interpersonal power interaction model which assumed that the choice of power tactics in conflict situations is a sequential process including antecedents, mediators, and the choice of influence tactics. The mediation process is the new component of the model, thus the authors tested two potential mediators – perceived damage and negative emotions – in the choice process.

Design/methodology/approach

Managers (n=240) were presented with conflict scenarios involving one of their subordinates (low/high performing) and differed by conflict type (relations/task and principle/expediency). They indicated the influence tactics they would utilize in the given situation for gaining compliance and completed a series of questionnaires: perceived damage engendered by disobedience, resultant emotion, cognitive closure, and demographics.

Findings

Results indicated that perceived damage, directly and through the mediation of resultant negative emotions, influenced the tendency to opt for harsh tactics. This trend was further affected by the managers’ gender and cognitive closure.

Research limitations/implications

The discussion addresses the empirical validity of the model, the role of rationality and emotion in the process of choosing influence tactics. Practical implications concerning the usage of harsh and soft tactics and the limitation of the self-report method were also discussed.

Originality/value

The contribution of the study is twofolded: proving the empirical validity of the new conceptualization of the model and explaining the dynamic involved in the choice of influence tactics.

Details

Leadership & Organization Development Journal, vol. 37 no. 1
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 8 March 2011

Virginia K. Bratton, Nancy G. Dodd and F. William Brown

This research paper aims to follow a line of research that examines the impact of elements of emotional intelligence (EI), particularly those related to self‐awareness, on…

25274

Abstract

Purpose

This research paper aims to follow a line of research that examines the impact of elements of emotional intelligence (EI), particularly those related to self‐awareness, on self‐other agreement and performance.

Design/methodology/approach

This is a quantitative study that employs the same methodology as Sosik and Megerian to analyze survey data gathered from a matched sample of 146 managers and 1,314 subordinates at a large international technology company based in North America.

Findings

The analysis revealed that the relationship between EI and leader performance is strongest for managers who underestimate their leader abilities. Underestimators earn higher follower ratings of leader performance than all other agreement categories (In agreement/good, In agreement/poor, and Overestimators). The analysis also suggests that there appears to be a negative relationship between EI and leader performance for managers who overestimate their leader abilities.

Research limitations/implications

Implications of the counterintuitive findings for underestimators as well as the imperative for further study utilizing alternative measures of EI are discussed.

Originality/value

Previous empirical work in this area used an ad hoc measure of EI. This study extends this work by utilizing a larger, business sample and employing a widely‐used and validated measure of EI, the Emotional Quotient Inventory. Results further illuminate the nature of the relationship between EI and self‐other agreement and provide a potential selection and development tool for the improvement of leadership performance.

Details

Leadership & Organization Development Journal, vol. 32 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

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