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Team formulation, used to understand patient problems and plan care, is a growing practice in adult mental health and learning disability services. The purpose of this paper is to explore definitions applied to team formulation (as distinct to therapy formulation), its underpinning theories, and the inter-relationship between the team and the process of formulation.

A database search (main search term of team formulation) of peer-reviewed studies was conducted using PRISMA guidelines. A main and second reviewer conducted quality appraisals and thematic analysis. Data were analysed by convergent qualitative synthesis design using thematic analysis to transform evidence from quantitative and qualitative studies into qualitative findings.

Initial searching produced 4,532 papers, 10 of which were eligible for inclusion. Team formulation has no distinct definition. Theories underpinning the practice of therapy formulation emanating from general psychological theory underpin team formulation. Seven studies applied psychological theories to the examination of team formulation. No studies examined the impact of the team on the formulation. Six themes were generated regarding the impact of team formulation on the team; “increased knowledge and understanding”, “altered perceptions, leading to altered relationships, feelings and behaviours”, “space to reflect”, “useful when stuck or challenged”, “perceived increase in effectiveness” and “improved team working”.

Limited evidence and variable quality compromised the availability of review evidence.

This is the first review to examine team formulation through the context of the team. The authors argue that a conceptual framework to encompass team inputs, processes and outputs in team formulation practice should guide future research.

The purpose of this paper is to examine lived experiences of opioid agonist treatment (OAT) during and immediately following release from detention in prisons in England and Scotland.

Surveys were completed by serving prisoners in both countries and by those recently released from prison (England only). The survey findings were discussed in focus groups of people with lived experience. The combined findings from the surveys and focus groups were shared with an expert group of prison OAT providers and people with lived experience with the purpose of making recommendations for more accessible and effective OAT in custodial environments and continuity of OAT on release

The quality and accessibility of OAT varied considerably between establishments. It was reported to be harder to access OAT in Scottish prisons. It was often hard for people in prison to get the dosage of OAT they felt they needed and it was generally harder to access buprenorphine than methadone in English prisons. Only Scottish people in prison were aware of long-lasting forms of buprenorphine. People in English prisons had mixed experiences of the help available in prison, with no improvement recorded since a 2016 study. People in Scottish prisons were more likely to rate the help available as poor.

The number of people accessed while actually in prison (73) was reduced by the impact of the pandemic, making it more difficult to access people in prison and because some were resistant to participating on the basis that they had already been consulted for a wide variety of research projects focused on the impact of COVID. The Scottish cohort (a total of 19 individuals comprising 14 survey respondents and five focus group members) is clearly too small a number on which to base robust claims about differences in OAT provision between the English and Scottish prison systems..

The study identifies key barriers to accessing OAT in prisons and suggests key components of more user-friendly approaches.

This study provides an overview of the recent lived experiences of people accessing OAT in prison and on release and offers valuable recommendations on how to make service provision more effective and consistent.

This study provides an overview of the recent lived experiences of people accessing OAT in prison and on release in England and Scotland and offers valuable recommendations on how to make service provision more effective and consistent.

Second-order expectations refer to an actor's beliefs about what a co-actor believes with respect to their relative abilities on a shared task. The authors describe and compare three alternative programs of research that explain the effects of second-order expectations on behavioral inequalities in task groups. The authors’ overall goal is to work toward improving the precision and generality of theories of second-order expectations.

The authors conduct a thorough review of theory and research on each of the three alternative models of second-order expectations. In so doing, they highlight areas of convergence and divergence in terms of theory, method, and empirical support. They also suggest research designs that can help clarify the effects of second-order expectations in task groups and adjudicate among the models.

New empirical studies are needed that attempt to replicate findings across the three approaches to modeling second-order expectations. In addition, the three approaches need to be directly compared at the same time using a shared experimental design and the same participant population.

This is the first effort to systematically and critically compare and contrast three competing models of second-order expectations in structural social psychology. The authors offer a number of original, specific recommendations for future research.

This paper aims to review the extant hospitality and tourism literature on the state of robotics and artificial intelligence (AI) in the service industry. The aim was to highlight the current areas of research on this emerging topic and identify areas for future application and study.

A list of hospitality and tourism journals was used to identify articles related to AI and robotics using the terms AI, robots, robotics, hospitality and tourism, and several combinations thereof. Additional sources were identified through the literature reviews from the identified works.

The findings revealed several studies on the current state of robotics and AI in hospitality and tourism. Additional research examines and discusses implications for internal and external customer service, legal and ethical issues and theory.

This paper provides a compilation of the current studies that examine the impact of robotics and AI in hospitality and tourism. It offers scholars an overview of the current knowledge in the field on this rapidly emerging and evolving topic.

本文审阅了有关服务行业中机器学和智能技术（AI）发展的相关文献。其研究目的在于强调有关这个新兴话题的研究领域和指出未来研究方向。

本文样本包括有关AI和机器学的期刊文献，关键搜索词包括AI、机器人、机器学、酒店管理、旅游，以及几项关键词组合。本文还通过文献综述审阅了多个数据源。

研究结果描述了目前酒店旅游行业机器学和AI有关领域的研究状态。此外本文还研究和提出对于内部和外部客户服务、法律伦理问题、以及理论等领域做出研究启示。

本文对目前有关机器学和AI酒店旅游学术研究进行系统梳理。为学者对其相关领域的现状提供全局视角，并且显示这个新兴话题的迅速发展。

文献综述、AI、机器学、酒店科技

Through a series of critical discussions on Karl Popper’s evolutionary analysis of learning and the non-authoritarian values it promotes, the purpose of this paper is to advocate a Popperian approach for building medical student knowledge. Specifically, it challenges positivist assumptions that permeate the design and management of many educational institutions, including teaching hospitals, by considering what does and does not happen when learning takes place.

To illustrate how Popper’s approach differs from such a conception of learning, the paper examines the exchange between a preceptor (Sam) and a medical student (Lisa). The following exchange is based on the observations during a team meeting in a Canadian teaching hospital. The authors sent the transcript of the observation to Lisa for her comments. The statements in italics represent Lisa’s additions. Pseudonyms are used to protect the identity of participants in the exchange.

Popper’s evolutionary analysis of learning and the Objective Knowledge Growth Framework provide a means of managing specific aspects of one’s education through engaging in this learning process. Although this approach to teaching and decision making takes time to master, it does not require reconstituting existing institutional arrangements before it can be implemented in hospitals. Instead, it asks medical students, teachers and practitioners to be open to the theoretical underpinnings of the approach and to view knowledge growth as a process of systematic trial and error elimination.

This paper is original in its conceptualisation and may well become a classic in education circles. It draws on Popper’s philosophical arguments and enters into a much needed discourse for teaching and learning.

This case study deals specifically with the issue of manufacturing strategy, and business strategy.

The case can be used in a number of course contexts, including undergraduate and MBA programs. The focus is on both business strategy and manufacturing strategy issues. The case can be assigned as an opening vignette, during the initial phases of business strategy, since the case situations and concepts are both simple and clear. It can also be assigned for an in-depth treatment of manufacturing strategy.

The case focuses on Capital Mills Limited (CML), a flour milling company, and concentrates on whether the company should refurbish its two 40-year old flour mills at a cost of US$6 million or if the company should invest US$15 million in the construction and installation of a new, fully-automated “Lights out” flour mill. This decision is viewed as a “make or break” decision for CML, since for the first time in the company's 40 year history will it face significant direct competition, in the form of the impending entry of a second flour milling company.

The case has four primary learning objectives, namely to: illustrate the linkages between business level strategy and the functional level, manufacturing strategy; discuss the role of a company's history and internal resource structure in the decision making process; explore how operational issues influence capital expenditure decisions; and explore the perspective of managers in different functions in an organization that is facing a new competitive challenge.

Teaching notes are available – consult your librarian for access.

To review three theoretical research programs accounting for the spread of status beliefs and their effects on inequality, and to identify similarities and differences in scope and theoretical principles in the three. We describe suggestions for further research that we hope readers may wish to pursue.

We summarize recent theory and research, identify areas of overlap and dissimilarity, and show how certain research topics could extend understanding of the processes and make connections among the three programs.

The three programs were built on ideas first codified more than five decades ago. Those ideas have been the foundation for empirical research and findings from that have been used to develop the theories, improving the range of situations addressed and the precision of predictions. While the programs here address similar issues, each presumes different initial conditions and behavioral outcomes. With some overlap, the programs also address different situations and propose different mechanisms for the spread of status.

Our review of the programs is necessarily incomplete, because work continues on the programs. The analyses and suggestions about important topics to pursue are ours, and others may identify other topics for theoretical and empirical development.

We hope that our interpretations of these programs make them more accessible to interested scholars who will extend the theoretical and empirical bases of the work. The processes described have implications for the status of immigrant groups, the social position of women, and the value attached to collector’s objects. We hope to foster applications of these theories to understand and alleviate some cases of unmerited inequality.

The processes involved affect mixed-gender interaction in businesses, hiring biases, anti-immigrant exclusion sentiments, influence and bargaining power of individuals, desirability of certain furniture and clothing styles, ability inferences, and other phenomena. We mention instances where these theories can help to understand processes and to develop interventions to produce desirable outcomes.

No readily accessible summary of these programs and no theoretical comparison of them has yet been developed. Formal theories such as these sometimes seem obscure and we hope to show how they apply to important actual situations. Of course, the interpretations and suggestions in this chapter are our own and the scholars whose work we discuss might interpret the work differently.

To determine the role of status information conveyance in a negative reward allocation setting.

Using previously published experimental data, we test the relative effects of status information conveyed by expressive and indicative status cues on the allocation of a negative reward. Further, we construct an alternative graph theoretic model of expectation advantage which is also tested to determine its model fit relative to the classic model of Reward Expectations Theory.

Results provide strong support for the conclusion that status information conveyed by expressive status cues influences reward allocations more than information conveyed by indicative cues. We also find evidence that our alternative graph theoretic model of expectation advantage improves model fit.

This research is the first to test the relative impact of expressive versus indicative status cues on the allocation of negative rewards and shows that status characteristics can have differential impacts on these allocations contingent on how characteristics are conveyed. Furthermore, the research suggests a graph theoretic model that allows for this differentiation based on information conveyance and provides empirical support for its structure in a negative reward allocation environment.

Future research is required to validate the results in positive reward situations.

The results show that an individual’s expectations are altered by varying the manner in which status information is presented, thereby influencing the construction and maintenance of status hierarchies and the inequalities those structures generate. Thus, this research has implications for any group or evaluative task where status processes are relevant.

This paper develops a theoretical perspective on gender and information technology (IT) by examining socio‐cultural influences on women who are members of the information technology profession in Australia and New Zealand. In‐depth interviews with both practitioners and academics give evidence of a range of socio‐cultural influences on the professional development and working lives of women IT professionals. The paper rejects the essentialist view of women and their relationship to IT that has been put forth in the information systems literature arguing, instead, the primacy of societal and structural influences. The particular contribution of this paper is a theoretical perspective of individual differences which is presented to characterize the way individual women respond in a range of specific ways to the interplay between individual characteristics and environmental influences. This perspective contributes to a better understanding of women’s involvement in the IT sector and suggests areas for proactive policy response.

This project tests two mechanisms for controlling and reversing unwanted status effects of the characteristic gender. Previous interventions have been developed regarding a number of status characteristics and have been tested and implemented to varying degrees. Theoretically based interventions, such as those I am testing here, hold great promise in alleviating status-based disadvantages faced unequally by different groups within society.

An experiment is described using the standard experimental setting for expectation states and status characteristics theory testing.

Results indicate that the theory’s predictions about reversing gender’s status effects are correct. The theory explains 87% of the variation in the observed data.

This work extends prior analytic work in developing and assessing theoretically guided interventions to overcome status disadvantages.