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Book part
Publication date: 8 December 2016

Evgenia Vassilakaki and Valentini Moniarou-Papaconstantinou

Innovation is proven to be an essential element of every organisation that wants to achieve survival and sustain its presence. Libraries as information organisations are…

Abstract

Purpose

Innovation is proven to be an essential element of every organisation that wants to achieve survival and sustain its presence. Libraries as information organisations are transformed into innovation incubators because of the fluid information environment, the social and economic influences and their desire to advance the public good. The Greek public libraries of Nafpaktos, Levadia and Veria are known examples of libraries that have successfully embraced change and innovation. This research aims to identify, through a content analysis of these specific public libraries’ websites, the innovative services they offer to the community.

Findings

It was found that the chosen public libraries offer a wide range of innovative services (e.g. Media Lab, Information Centres). No matter the challenges the Greek public libraries are facing, they have developed the necessary internal mechanisms to change the difficulties into opportunities and chance for excellence.

Details

Innovation in Libraries and Information Services
Type: Book
ISBN: 978-1-78560-730-1

Keywords

Book part
Publication date: 8 December 2016

Graham Walton and Paul Webb

This chapter explores the roles that library leaders have in ensuring libraries demonstrate innovation and creativity in their services, systems and facilities. This is…

Abstract

Purpose

This chapter explores the roles that library leaders have in ensuring libraries demonstrate innovation and creativity in their services, systems and facilities. This is grounded in the pressures for innovation resulting from the ‘disruptive technologies’ identified by Christensen (1997). ‘Obliquity’ (Kay, 2011) is inter-related around how innovation can be used to meet the challenges. The areas proposed where library leadership can contribute to innovation are leading by example, shaping organisational culture/values, ensuring appropriate training/development takes place, helping develop appropriate organisational structures and establishing appropriate reward and recognition.

Methodology/approach

Both theoretical insight and practical experience are used to inform the chapter. Management and leadership theories/research provide the context within which library leadership and innovation is explored. This is complemented by the authors between them have experience in developing innovation in libraries and also in delivering leadership training on innovation.

Practical implications

For any library looking to demonstrate innovation and creativity, the chapter identifies some clear responsibilities for leaders. The five specific roles for the leader are crucial in libraries being innovative. A further element of the work is that it explores some of the challenges a library leader will face in moving in this direction.

Originality/value

Having joint authorship by people from different backgrounds ensures that the chapter is based on a blended insight of theoretical understanding and practical experience.

Details

Innovation in Libraries and Information Services
Type: Book
ISBN: 978-1-78560-730-1

Keywords

Article
Publication date: 8 March 2022

Zifan Zhou, Yufeng Duan, Junping Qiu and Li Yang

This article intends to explore how organizational learning affects innovation in public library services, and the role of public librarians in innovation in library services.

Abstract

Purpose

This article intends to explore how organizational learning affects innovation in public library services, and the role of public librarians in innovation in library services.

Design/methodology/approach

This study collected 375 valid questionnaires from 19 public libraries in Shanghai and Zhejiang based on organizational learning, organizational innovation and employee psychological empowerment theory. Additionally, SPSS and HLM are used to analyze the relationship among the three processes of organizational learning: knowledge acquisition, knowledge sharing and knowledge application, and public library service innovation.

Findings

Results show that organizational learning has a significant positive effect on the service innovation of public libraries. Knowledge acquisition and knowledge application in the process of organizational learning have a significant positive influence on the service innovation of public libraries, but the impact of knowledge sharing on service innovation is weak. Employee psychological empowerment has a negative regulating influence on knowledge sharing–public library service innovation, but no significant influence on knowledge application–public library service innovation and knowledge acquisition–public library service innovation.

Originality/value

This research explores the effectiveness of the theory of organizational learning in the field of public libraries and also confirms the role of librarians in the work of public libraries. Together, they promote the innovation of public libraries.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 17 August 2021

Clement Ola Adekoya and Akeem Adedayo Adedimeji

The purpose of this paper is to investigate enhancement of library performance by exploiting the potentials of disruptive innovations.

Abstract

Purpose

The purpose of this paper is to investigate enhancement of library performance by exploiting the potentials of disruptive innovations.

Design/methodology/approach

Descriptive survey research design was used for this study. The population of the study was 167 respondents, consisting of 83 professional and 84 para-professional librarians in the libraries of the public higher institutions in Ekiti and Ondo States, Nigeria. Total enumeration sampling technique was used for the study. Data were collected using the questionnaire. Descriptive statistical tools were used for data analysis.

Findings

It was found that disruptive innovation has influence on library operations, the extent of application of disruptive innovation in library operation is low, the extent of using the by-products of disruptive innovation in the libraries is low and the challenges facing the adoption of disruptive innovations in libraries include: high cost of acquiring technological infrastructure, high cost of training library personnel, high costs of internet, inadequate technical know-how and high costs of system maintenance and upgrades.

Practical implications

Libraries should embrace the influence of disruptive innovations in their operations and service delivery.

Originality/value

This study is novel, as it approaches library performance from the perspective of the disruptive innovation. Very few studies emanate from Africa in this area. Most of the previous narratives around disruptive innovation centred around the Western countries such USA, UK, France, Italy, etc., which maintain a lead in library innovation and development. The current study demonstrated that the performance of libraries in Nigeria is not immune from being boosted by disruptive innovations.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 12 April 2021

Mojtaba Kaffashan Kakhki, Marzie Zarqi, Hadi Harati, Yaser Asemandoreh and Ehsan Namdar Joyame

The aim of this study is to examine the effect of organizational levers and information technology (IT) absorptive capacity on librarians' innovation.

Abstract

Purpose

The aim of this study is to examine the effect of organizational levers and information technology (IT) absorptive capacity on librarians' innovation.

Design/methodology/approach

This survey-analytic study investigated the librarians who were working in the libraries of the medical sciences universities in Iran. The data were collected using a researcher-made questionnaire distributed randomly among the members of the sample. The SEM and the LISREL software for data analysis were used.

Findings

It was found that the librarians' job autonomy and fairness of rewards had an effect on acquiring new knowledge and applying transformed knowledge. Although the results did not confirm the effect of the librarians' job autonomy on knowledge assimilation and transformation, they showed a direct and positive effect of fairness of rewards on knowledge assimilation and transformation. Furthermore, this study confirmed the effect of acquiring and applying new knowledge about the library IT on enhancing the librarians' innovation. The effect of knowledge assimilation and transformation, from the application of IT in libraries, on the librarians' innovation was not confirmed.

Practical implications

Learning about the effect of organizational levers on librarians' knowledge absorptive capacities, in terms of applying technologies, to create innovation is an important issue. This will elucidate the gaps of disregarding the effect of organizational levers and librarians' knowledge absorptive capacities on librarians' innovation, and will pave the way for better planning to achieve the libraries' innovative goals.

Originality/value

This is among the few articles that have helped to fill the existing theoretical and research gap in knowledge absorptive capacity in Library and Information Science (LIS). In addition, this article has made a valuable contribution to understanding the role of IT knowledge absorptive capacity as a mediator variable between the organizational levers and librarians' innovation.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 8 June 2015

Mark Bieraugel

The purpose of this paper is to argue the case that libraries should use the lean startup method for developing, managing and launching radically innovative services or…

5096

Abstract

Purpose

The purpose of this paper is to argue the case that libraries should use the lean startup method for developing, managing and launching radically innovative services or products.

Design/methodology/approach

Libraries need to innovate but do not have the management structure to handle the extreme uncertainty in implementing radical innovations. This paper examines the lean startup method for managing innovation, explores how it differs from traditional management tools, outlines the reasons for and barriers to innovation in libraries and highlights the new tools required to manage innovation. This paper also discusses the culture of innovation in libraries and how libraries innovate. The lean startup method is examined through the lens of a variety of innovation models.

Findings

The lean startup method for managing radical innovations is shown to be a sound alternative to traditional library management methods.

Originality/value

This paper is one of the few to examine a practical method for librarians to manage radical innovations in academic libraries.

Details

Library Management, vol. 36 no. 4/5
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 31 May 2019

Fu-Hsuan Chuang, Hui-Chuan Weng and Pao-Nuan Hsieh

The purpose of this paper is to explore innovation barriers in academic libraries. Through analysis of barriers to innovation, the authors can further elucidate the nature…

Abstract

Purpose

The purpose of this paper is to explore innovation barriers in academic libraries. Through analysis of barriers to innovation, the authors can further elucidate the nature of innovation in academic library settings, which can help remove factors that hamper innovation.

Design/methodology/approach

Using a qualitative case study to explore the innovation processes for two academic libraries, this study includes interviews with 28 interviewees, from senior leadership positions to practical librarians, to analyze the barriers to innovation they have experienced.

Findings

Building on a literature review, this study proposes a barrier to innovation framework for academic libraries. The qualitative findings identified two specific barrier types that academic libraries face, environmental and organizational barriers, identifying 19 barrier factors that intertwine to yield seven dimensions across the two levels of analysis. It is advised that library leadership team should both encourage innovative behaviors and eliminate the innovation barriers to enhance library innovation capacities.

Originality/value

The insights from this study can help the library managers of academic libraries to develop preemptive actions for dealing with various barrier scenarios, and thereby enhance possibilities of successful innovations.

Details

Library Management, vol. 40 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 23 May 2019

Magdalena Wójcik

The subject of the paper is innovative information services. The purpose of this paper is to identify the potential sources of innovation in library information services…

1829

Abstract

Purpose

The subject of the paper is innovative information services. The purpose of this paper is to identify the potential sources of innovation in library information services and point out how they can be used to improve the overall service quality.

Design/methodology/approach

In the first stage, literature analysis and critique was used to establish the state of research in the field of innovative solutions and select the main sources of innovation in services. Next, a systematic search of the subject literature and network resources was carried out according to the selected criteria to find the examples of innovative commercial services, particularly in the information sector.

Findings

Libraries, like all customer-oriented service organizations, must innovate and continually evolve to better meet the needs of their audience. It seems that in libraries, the basis of innovation and building a competitive advantage over other institutions may primarily be the thoughtful design of services in the spirit of the assumptions of the experience economy. Innovative ideas based on in-depth knowledge of user needs are less dependent on financial conditions and more on the creativity and enthusiasm of library staff.

Research limitations/implications

This paper is a conceptual work presenting the issue of innovation from the perspective adopted by the author. The paper does not aim to fulfill the subject but to show some interesting aspects of this issue and help initiate discussions on innovation in libraries from the perspective of phenomena present on the commercial information services market. This approach, which has not yet been adapted in library science, may show some new aspects and lead to new conclusions. This is a literature review type of paper that is not based on empirical research and it has not yet been tested in practice; however, the author believes that it can provide a valuable framework for designing and implementing innovative services in libraries. The presented process is a preliminary proposal that can and should be modified in the future based on further scientific reflection and examples of implementations in libraries.

Practical implications

The results can be widely used in practice as a framework for designing innovative services in libraries. The paper, based on subject literature, proposes a process of designing innovative information services that can and should be tested in practice.

Social implications

The paper can help initiate the debate on the need to implement innovative solutions in library services.

Originality/value

The issue of innovation in library services has not yet been widely discussed in library and information science journals from the perspective proposed by the author. This paper presents a specific approach to library innovation based on the observation of the certain phenomena on the commercial market, which opens the door to new reflections.

Details

Library Hi Tech, vol. 37 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Content available
Article
Publication date: 24 September 2019

Jinfang Niu

This paper aims to identify the diffusion patterns, especially the communication channels, in the diffusion and adoption of research data management services (RDMS) among…

Abstract

Purpose

This paper aims to identify the diffusion patterns, especially the communication channels, in the diffusion and adoption of research data management services (RDMS) among libraries.

Design/methodology/approach

Literature about the RDMS in individual libraries was gathered and analyzed. Data relevant to the research questions were extracted and analyzed.

Findings

Early adopters conduct much original research to create RDMS and they often serve as change agents in diffusing their RDMS and related innovations to other libraries. In contrast, late adopters usually learn from early adopters and use their innovations for establishing their own RDMS. Communication channels used in diffusing RDMS deviate slightly from those reported in general diffusion of innovations (DOI) theories.

Research limitations/implications

Gathered literature provides incomplete and uneven information for RDMS adopters. This makes it difficult to identify adopter categories and test many generalizations in DOI theories. To overcome these limitations, surveys and interviews will be conducted in the future.

Originality/value

Findings from this project contribute to general DOI theories because RDMS is unique compared with many other innovations. The diffusion of RDMS is a decentralized process that involves a high-degree of reinvention and it involves the generation and diffusion of many relevant innovations. The project also identified scholarly communication and inter-organization networks as new types of communication channels that are not well accounted for in existing DOI theories.

Details

Global Knowledge, Memory and Communication, vol. 69 no. 3
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 18 May 2010

Ada Scupola and Hanne Westh Nicolajsen

The purpose of this article is to investigate whether management and employees in academic libraries involve users in library service innovations and what these user roles are.

3788

Abstract

Purpose

The purpose of this article is to investigate whether management and employees in academic libraries involve users in library service innovations and what these user roles are.

Design/methodology/approach

The article first reviews the literature focusing on innovation, new product development, new service development and library science with specific focus on users and management. Subsequently the research uses a case study approach to investigate management and customer involvement in a Danish academic library.

Findings

Results from the case study show that academic libraries are making some attempts to draw on customers in service innovations and not only rely on management and employees. The main conclusion is that there are unexplored possibilities for customer involvement in library service innovations.

Research limitations/implications

One limitation relates to the difficulty of generalization of the findings to other Danish libraries and especially other national contexts. The other one relates to the preponderance of the literature from sources outside the field of library management and library science. Therefore, library managers might have to be cautious in using the results of this study.

Practical implications

The article has practical implications for library managers, employees, library science and innovation researchers alike.

Originality/value

The article is original because it generates new insights into management and especially customer involvement in academic library service innovations on the basis of an in‐depth case study of a Danish academic library.

Details

Library Management, vol. 31 no. 4/5
Type: Research Article
ISSN: 0143-5124

Keywords

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