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Abstract

Details

Operations Research for Libraries and Information Agencies: Techniques for the Evaluation of Management Decision Alternatives
Type: Book
ISBN: 978-0-12424-520-4

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Article
Publication date: 17 May 2011

Nancy McCormack

The purpose of this paper is to discuss the current state of the “paperless office” and explore how likely it is that libraries will be administered by librarians in…

Abstract

Purpose

The purpose of this paper is to discuss the current state of the “paperless office” and explore how likely it is that libraries will be administered by librarians in paperless offices in the near future.

Design/methodology/approach

This paper surveys the literature on forecasts for the paperless office to determine whether library operations and offices could be as paperless as some of their collections might be in the near future.

Findings

The paperless office was once seen as inevitable, but is looking less far less likely given how we access and organize documents, how we read and understand information, and how we analyze what we read online and in print. Nonetheless, certain routine library operations would lend themselves almost immediately to paperless storage and retrieval processes and systems.

Research limitations/implications

More research is required on records management systems in libraries with a view to establishing largely paperless operations in the future. Implications for future research involve the establishment of processes and the testing of systems which would most easily lend themselves to standard library operations.

Practical implications

Recent research on reading and cognitive function indicates that there are certain practical implications involved in doing away with paper entirely. Nonetheless, certain routine library functions could be made paperless operations once practical considerations such as the choice of systems, establishment of work flow, policies and processes have been realized.

Originality/value

The paper makes the case for more research and exploration of the viability of paperless or near‐paperless library operations.

Details

Library Management, vol. 32 no. 4/5
Type: Research Article
ISSN: 0143-5124

Keywords

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Article
Publication date: 8 May 2017

Young-seok Kim and Louise Cooke

The purpose of this paper is to conduct a big data analysis of public library operations and services of two cities in two countries by using the Chernoff face method.

Abstract

Purpose

The purpose of this paper is to conduct a big data analysis of public library operations and services of two cities in two countries by using the Chernoff face method.

Design/methodology/approach

The study is designed to evaluate library services by analyzing the Chernoff face. Big data on public libraries in London and Seoul were collected, respectively, from Chartered Institute of Public Finance and Accountancy and the Korean government’s website for drawing a Chernoff face. The association of variables and human facial features was decided by survey. Although limited in its capacity to handle a large number of variables (eight were analyzed in this study) the Chernoff face method does readily allow for the comparison of a large number of instances of analysis. A total of 58 Chernoff faces were drawn from the formatted data by using the R programming language.

Findings

The study reveals that most of the local governments in London perform better than those of Seoul. This consequence is due to the fact that local governments in London operate more libraries, invest more budgets, allocate more staff and hold more collections than local governments in Seoul. This administration resulted in more use of libraries in London than Seoul. The study validates the benefit of using the Chernoff face method for big data analysis of library services.

Practical implications

The Chernoff face method for big data analysis offers a new evaluation technique for library services and provides insights that may not be as readily apparent and discernible using more traditional analytical methods.

Originality/value

This study is the first to use the Chernoff face method for big data analysis of library services in library and information research.

Details

Journal of Documentation, vol. 73 no. 3
Type: Research Article
ISSN: 0022-0418

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Book part
Publication date: 1 January 1991

Abstract

Details

Operations Research for Libraries and Information Agencies: Techniques for the Evaluation of Management Decision Alternatives
Type: Book
ISBN: 978-0-12424-520-4

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Article
Publication date: 27 July 2010

Buhle Mbambo‐Thata

The purpose of this paper is to discuss issues surrounding implementation of technology in libraries. The paper aims to focus on the process of implementing mobile phone…

Abstract

Purpose

The purpose of this paper is to discuss issues surrounding implementation of technology in libraries. The paper aims to focus on the process of implementing mobile phone services at the University of South Africa (UNISA) Library, and how the introduction impacted on internal operations. It is based on a survey of staff concerning the impact of the first six months of the service implementation.

Design/methodology/approach

The paper is based on a limited survey conducted within the University of South Africa (UNISA) Library. It discusses the impact and potential on staff within the library and the service processes. The study provides information for management decisions if there should be changes in the operations. It outlines lessons learned. It further stresses the need to monitor and evaluate processes of introducing new technology in libraries.

Findings

The paper indicates that the introduction of new services should not be simply an add‐on‐ service, but should also be followed by monitoring and evaluation of impact.

Research limitations/implications

The paper is limited to the University of South Africa (UNISA) Library. Applications in different settings may yield different results.

Practical implications

The findings could be used as lessons learned by other libraries wanting to introduce mobile phone services.

Originality/value

This is an original paper, not previously published providing useful information on the impact of new technology on library internal operations.

Details

Library Management, vol. 31 no. 6
Type: Research Article
ISSN: 0143-5124

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Article
Publication date: 1 April 1989

Brian Burrows and K.G.B. Bakewell

This monograph presents an outline of traditional managementfunctions: strategic planning, human resource management, financialmanagement, marketing, operations

Abstract

This monograph presents an outline of traditional management functions: strategic planning, human resource management, financial management, marketing, operations management, technological innovation management and the management of change. In separate chapters, each of these functions is first set out in general terms with emphasis on tested key issues, techniques, and the different aspects of the managerial role. Each chapter then analyses the function specifically in terms of the changing nature of librarianship and information services. It is suggested that librarians should be adopting a higher management profile and, with experience of IT coupled with traditional skills in selecting and organising information, that they are well placed for initiating as well as responding to change.

Details

Library Management, vol. 10 no. 4/5
Type: Research Article
ISSN: 0143-5124

Keywords

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Article
Publication date: 26 July 2011

Venkataramana Peyala

The purpose of this article is to present the results of a research study conducted to assess the perceptions and opinions of 100 staff working in libraries on the impact…

Abstract

Purpose

The purpose of this article is to present the results of a research study conducted to assess the perceptions and opinions of 100 staff working in libraries on the impact of using IT on library housekeeping operations and information services, in eight central university libraries in India.

Design/methodology/approach

Data gathering tools used include questionnaire, observation and informal interviews with selected library professionals.

Findings

Iinformation technology had a tremendous impact on the efficiency of library operations and the delivery of information services. Use of IT has facilitated networking and resource sharing, eliminated duplication of effort, improved the speed of operations, increased access to information resources and improved the quality of information services.

Originality/value

This is a pioneering study on the impact of using IT in the central university libraries in India. The findings of the study would help practising librarians, policy makers, management and the University Grants Commission to promote the use of IT in libraries.

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Article
Publication date: 20 February 2009

Jonathan Warwick

This paper sets out to describe the development of problem‐structuring methods within operations research (OR) and to suggest that these might define new areas of…

Abstract

Purpose

This paper sets out to describe the development of problem‐structuring methods within operations research (OR) and to suggest that these might define new areas of collaborative activity between library management and OR modellers.

Design/methodology/approach

The paper identifies a requirement for the twenty‐first century academic library to be flexible, inclusive and responsive to rapidly changing environments. The use of problem‐structuring methods provides OR modellers with a methodological approach that can assist decision making under just these conditions, and so a management approach that places problem‐structuring methods firmly within library planning processes is suggested.

Findings

Since the rapid growth of library OR in the 1960s and 1970s (using primarily statistical and quantitative techniques) there has been a significant downturn in new applications and model developments within the last 20 years. This has coincided with a debate on the future of OR that has moved it away from the application of quantitative techniques, and the new paradigms evolving from that debate could stimulate a regeneration of interest in library OR.

Originality/value

The paper explores a possible future for library OR. The application of OR methods within libraries has undoubtedly had its successes and a wider appreciation of the potential use of problem‐structuring methods within library management could resolve many of the issues associated with planning library operations on the brink of the second decade of the twenty‐first century.

Details

Library Management, vol. 30 no. 3
Type: Research Article
ISSN: 0143-5124

Keywords

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Book part
Publication date: 6 November 1992

Carol A. Mandel

Abstract

Details

Advances in Librarianship
Type: Book
ISBN: 978-0-12024-616-8

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Article
Publication date: 8 June 2010

A.A. Adeleke and R. Olorunsola

The purpose of this paper is to report the survey on the use of online tools and techniques for cataloguing and classification in Nigerian libraries.

Abstract

Purpose

The purpose of this paper is to report the survey on the use of online tools and techniques for cataloguing and classification in Nigerian libraries.

Design/methodology/approach

A questionnaire was designed to elicit information from librarians on pertinent areas relating to the use of online tools for processing library resources.

Findings

The results of the survey reveal a high level of awareness among librarians in Nigeria about the benefits that could be derived in the use of online tools for cataloguing and classification processes. The study further reveals the need for continuing education programmes for cataloguers for effective use of the tools. The study shows that the use of online tools has advantages over manual methods. Librarians perceived the method to be useful and easy to use. The paper reveals ICT infrastructural facilities as major constraints facing libraries in the use of online tools. One of the expectations at the onset of the follow‐up study was that most of the problems identified with the use of the online tools in the Redeemer's University library study would not be different from the challenges facing other libraries. The results of this study have proved this to be true.

Practical implications

The conclusion rests on the need for an intensive continuing education programme to teach the skills required for online operations and the provision of web‐driven facilities in Nigerian libraries.

Originality/value

The paper provides information on libraries' awareness on the use of online methods for processing library resources, their efficiency and attitude of librarians to such tools. The paper shows that libraries in developing countries like Nigeria should intensify efforts to close the gap between them and those in the developed countries in terms of ICT literacy.

Details

The Electronic Library, vol. 28 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

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