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A flood disaster at the University of Port Harcourt Library, Nigeria, is reported. The rescue action taken to salvage water damaged materials is described. The problems encountered during the rescue operations are highlighted and the need to prepare disaster rescue plans and make library staff aware of rescue options available is emphasised.

This chapter introduces Building Back Better Libraries (BBBL) as a critical concept for improved library planning both prior to and following a disaster or other emergency. Building Back Better, an idea widely discussed in the disaster recovery literature, seeks to use the difficulty of a disaster as an opportunity to go beyond the status quo and to promote changes that result in stronger, more resilient communities. The authors will define BBB elements and frameworks, building upon those to create a model for library disaster planning and recovery, and applying it to cases involving space and facilities, collections, services, and people.

Literature on the Building Back Better concept and frameworks, as well as library emergency response, was reviewed. This source material was used to develop a modified framework for improved library disaster planning and recovery. The Building Back Better Libraries framework is discussed and applied to cases involving library facilities and spaces, collections, and services, and its implementation through a disaster planning team is reviewed.

Though all libraries hope to avoid disaster, few succeed. One survey found that as many as 75% of academic library respondents had experienced a disaster or emergency. Evidence also suggests that few libraries are prepared, with as many as 66–80% of libraries reporting that they have no emergency plan with staff trained to carry it out. Even when plans are in place, the rush to respond to immediate needs following a disaster can overwhelm the ability to pursue effective long-term planning. Building Back Better, when framed for libraries, provides a planning tool to balance short-term response with long-term recovery and resilience. The Building Back Better Libraries framework focuses on the areas of risk assessment for library collections and spaces; recovery and rejuvenation for facilities, collections, and services; and implementation and monitoring, with particular discussion of the human element and the role of a library disaster planning team.

The proposed framework, Building Back Better Libraries (BBBL), can be used to strengthen disaster planning in a manner that balances meeting immediate needs with implementing longer term plans to create stronger and more resilient libraries.

Although aspects of BBB ideas are present in existing library literature, the concept is not formally defined for the library context.

The Morgan Library at Colorado State University in Fort Collins suffered catastrophic flooding as the result of a historic rain storm and flood that swept through the town on July 28, 1997. This study examines this single library's organizational disaster response and identifies the phenomena that the library's employees cited as their motivation for innovation.

Purpose – This study provides an example of a library where a pre-disaster and post-disaster organizational environment was supportive of experimentation. This influenced the employees’ capacity and motivation to create a new tool meant to solve a temporary need. Their invention, a service now called RapidILL, advanced the Morgan Library organization beyond disaster recovery and has become an effective and popular consortium of libraries.

Design/methodology/approach – This is an instrumental case study. This design was chosen to examine the issues in organizational learning that the single case of Morgan Library presents. The researcher interviewed employees who survived the 1997 flood and who worked in the library after the disaster. The interview results and a book written by staff members are the most important data that form the basis for this qualitative research.

The interviews were transcribed, and key phrases and information from both the interviews and the published book were isolated into themes for coding. The coding allowed the use of NVivo 7, a text analysis software, to search in employees’ stories for “feeling” words and themes about change, innovation, motivation, and mental models.

Three research questions for the study sought to learn how employees described their lived experience, how the disaster altered their mental models of change, and what factors in the disaster response experience promoted learning and innovation.

Findings – This study investigates how the disruptive forces of disaster can influence and promote organizational learning and foster innovation. Analysis of the data demonstrates how the library employees’ feelings of trust before and following a workplace disaster shifted their mental models of change. They felt empowered to act and assert their own ideas; they did not simply react to change acting upon them.

Emotions motivate adaptive actions, facilitating change. The library employees’ lived experiences and feelings influenced what they learned, how quickly they learned it, and how that learning contributed to their innovations after the disaster. The library's supervisory and administrative leaders encouraged staff members to try out new ideas. This approach invigorated staff members’ feelings of trust and motivated them to contribute their efforts and ideas. Feeling free to experiment, they tapped their creativity and provided adaptations and innovations.

Practical implications – A disaster imposes immediate and often unanticipated change upon people and organizations. A disaster response urgently demands that employees do things differently; it also may require that employees do different things.

Successful organizations must become adept at creating and implementing changes to remain relevant and effective in the environments in which they operate. They need to ensure that employees generate and test as many ideas as possible in order to maximize the opportunity to uncover the best new thinking. This applies to libraries as well as to any other organizations.

If library leaders understand the conditions under which employees are most motivated to let go of fear and alter the mental models they use to interpret their work world, it should be possible and desirable to re-create those conditions and improve the ability of their organizations to tap into employees’ talent, spur innovation, and generate meaningful change.

Social implications – Trust and opportunities for learning can be central to employees’ ability to embrace change as a positive state in which their creativity flourishes and contributes to the success of the organization. When leaders support experimentation, employees utilize and value their affective connections as much as their professional knowledge. Work environments that promote experimentation and trust are ones in which employees at any rank feel secure enough to propose and experiment with innovative services, products, or workflows.

Originality/value – The first of its kind to examine library organizations, this study offers direct evidence to show that organizational learning and progress flourish through a combination of positive affective experiences and experimentation. The study shows how mental models, organizational learning, and innovation may help employees create significantly effective organizational advances while under duress.

An original formula is presented in Fig. 1.

Disaster management is an issue that has received relatively little attention in libraries, particularly in India. With the growth in digital resources in libraries, it is necessary for librarians to understand and apply the ways of protecting digital data and the related equipment from disaster. The purpose of this paper is to address the issues related to digital data protection in libraries in India. It aims to investigate the perceptions of librarians about the probability of digital disasters happening in their libraries, and to assess the level of digital disaster preparedness among libraries.

A questionnaire based survey of 276 libraries in the Western region of India was conducted to find out the digital data protection measures taken by them. The paper provides an overview and analysis of the general trends in digital data protection in these libraries.

The research results indicate that due to lack of knowledge about handling of digital data, and inadequate digital infrastructure setup in organizations, the chances of loss of digital data are high. However, common measures like taking backup of data manually are mostly followed by all libraries. The paper has identified the trends in protection of digital data, as well as the lacunae, in Indian libraries. Basic guidelines on digital data preservation are also presented in the paper.

The guidelines provided in the paper will be useful to any libraries to take measures for protection of the digital data. The libraries will be able to prepare their digital data protection plan and train the staff accordingly.

This paper is the first to address the issue of digital disaster management in libraries in India. It provides a detailed analysis of digital data protection measures taken by Indian libraries currently.

This article provides a case study on changes to an academic library's public services policies in order to support a community undergoing the ramifications of a natural disaster.

This paper describes a case study on how the Meriam Library at California State University, Chico responded to the 2018 Camp Fire by making changes to public services policies. A literature review of disaster response and planning materials is included.

This case study demonstrates the need for flexibility in public services policies when experiencing natural disasters, and provides examples of how academic libraries can respond to natural disasters in order to support surrounding communities. Many library disaster response plans and literature do not include information on continuity of public services, or how public services policies can/should be temporarily altered in response to a disaster.

This article provides practical examples of how an academic library can implement changes to support a local community experiencing a disaster.

The public services response by Meriam Library offers lessons in supporting a community in the wake of a natural disaster. While articles detailing library responses to natural disasters are fairly ubiquitous, these primarily focus on salvaging collections. Few resources exist on how an academic library can ensure continuity of public services to support communities experiencing the aftermath of natural disasters, and this article is a contribution to that area of research.

This paper aims to highlight the damage suffered by the prominent libraries of Kashmir during September 2014 floods. The work provide an insight about the response and recovery measures being taken during and after the floods respectively in ten prominent libraries of Jammu & Kashmir [six Academic libraries (S.P. College Library, Women’s College Library, Govt. Degree College Library – Bemina, Amar Singh College Library, Gandhi Memorial College Library and College of Education Library); three Special libraries (J&K Academy of Art, Culture & Languages Library – Srinagar, Govt. Medical College Library – Srinagar and J&K High Court Library) and one Public library (Sri Pratap Singh library)].

A variety of data collection tools and techniques such as interview, questionnaire, observation, etc., were used to collect the data. The collected data have been tabulated and analyzed to derive meaningful conclusions and findings as per the set objectives of the study.

The results reveal that although libraries in Kashmir are prone to disasters like floods; yet, none of the library seems to be prepared to bear or cope such a disaster. The findings provide a gloomy picture of libraries when it comes to the measures being taken by these libraries during and after the floods to protect their resources. The paper highlights the inefficiency and incapability of libraries (in terms of disaster management) by finding that most of the libraries are without a disaster response and recovery plan as well as a disaster response and recovery team. The study recommends that some tangible measures if taken can save precious resources hosted in libraries.

The current study can help the stakeholders to chalk out scientific and systematic policy and plans for library and information centers that can be executed with minimum of fuss and anarchy.

The study offers working knowledge to library professional on ground for effective management of assets and resources in pre- and post-disaster scenario.

The purpose of this paper is to identify the challenges affecting disaster training in federal and state university libraries in Southwest Nigeria with a view to finding ways of overcoming them.

Having adopted the descriptive research design, 14 university libraries (seven each of federal and state) were selected from the Southwest geo-political zone of Nigeria. The total enumeration sampling technique was employed. Questionnaire and interview methods were used for data collection. The three research questions that guided the study were analyzed using descriptive statistics such as mean, standard deviation and ranking. Judgments were drawn using real limit of numbers and 2.50 as criterion mean.

Results emanated from the study showed that university libraries in the studied region are more equipped to fight fire disaster than any other emergency which is why fire drills and exercises are the prevailing disaster training received by library staff. It was also found that inadequate disaster facilities and equipment as well as poor funding were the greatest challenges confronting disaster training. The provision of adequate disaster facilities and equipment with the constitution of disaster prevention and response team was found as the most potent strategy for addressing the identified challenges.

The study lends strong empirical evidence for the underlining factors affecting disaster training in federal and state university libraries as well as academic libraries in general. The strategies for addressing the identified challenges are of more significance.

Presents interim findings of a year‐long project examining disaster management policy and practices in British libraries and suggests areas which should be covered in a disaster training programme, having drawn on the experience of librarians, archivists, museum officers, heritage organizations, disaster salvage and recovery companies, commercial binders, fire service officers, loss adjusters and local authority insurers. Refers to the possibility of inter‐library co‐operation. Concludes that all libraries and information centres need to take practical measures to minimize the risk of disaster and be prepared to react quickly and effectively should a disaster occur. Disaster training is therefore an essential requirement of any disaster management programme.

Although issues on disaster prevention have extensively been studied in the literature and have been embedded in everyday library practices all over the world, the vast majority of Greek libraries have not developed any specific measures. This paper seeks to review several disaster management approaches for academic libraries and to make suggestions for Greek academic libraries by analyzing the results of a nationwide survey.

The literature regarding disaster management approaches for academic libraries is reviewed and accompanied by a survey conducted in July 2010 in order to study the level of risk and disaster preparedness in Greek academic libraries.

In Greece, disaster management within academic libraries seems to be dealt with inefficiently, if not completely neglected. The fearsome economic crisis is further degrading the level of disaster preparedness due to a number of side effects, including the lack of personnel and equipment maintenance activities, inadequate buildings and insufficient funding.

While the literature is flooded with risk and disaster preparedness approaches based on the work undertaken in most Western countries, this is the only study presenting evidence on the level of preparedness for Greek academic libraries.

India is prone to natural disasters and disaster planning at the government level has gained momentum as new initiatives have been taken which are discussed briefly. But disaster planning in the university libraries in India remains a neglected area. This paper aims to address these issues.

This paper is a case study of two university libraries in Punjab state of India that faced the fury of floods during July 1993. Their experience with disaster, losses incurred and action taken in libraries is discussed. The paper concludes with a few suggestions. For collecting information, annual reports of universities were consulted and face to face interviews were carried out for data collection from the librarian and the deputy librarian of the two university libraries who had experienced the floods.

Among the two, one university library lost just over 70 per cent of its collection in flood. The other was fortunate and only minor loss was reported. Both the university libraries under study did not have a disaster plan then and neither have they now.

This is a case study of two university libraries only. A survey of all the university libraries in India would provide more information.

This paper looks into the neglected area of disaster planning in university libraries in India.