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The promulgation of disaster management legislation and policy in South Africa necessitates the development of a uniform multi‐agency incident and disaster response system. This paper aims to argue that a uniform response by numerous government agencies in South Africa can only be achieved through the application of an accepted model, which is based on the requirements of the Disaster Management Act 57 of 2002 as well as the National Disaster Risk Management Framework of South Africa.

The model was developed using grounded theory methodology through the use of the internet and focus group interviews with South African as well as international experts. During the process of analysing the data by open and axial coding, key elements emerged which were then clustered into categories from which the core concepts of the model emerged. The emergent core concepts were then dimensionalised, which formed the major constructs of the model thereby ensuring that the model was grounded in the theory. Constant comparisons were drawn with the experiences in the field throughout the process in order to ensure theoretical sensitivity. During the process of axial coding certain intervening conditions emerged which could negatively or positively affect its application. The developed model was therefore subjected to scrutiny by means of a quantitative attitudinal test amongst senior professionals involved in the field of emergency and disaster management, resulting in triangulation.

The findings demonstrate that in order for the proposed model to be implemented effectively it is necessary to refine each level of response in terms of authority, communication and reporting lines.

This model can be used as the foundation for the development of a comprehensive response management system for South Africa and other similar countries, and that the model can further contribute to the development of a basic training module for inclusion in the curricula of response agency personnel.

This chapter presents an exploration of the ways in which humanitarian non-government organisations (NGOs) and communities affected by the 2014 floods in Solomon Islands interpreted and responded to the disaster, identifying factors that assisted and constrained stakeholders in disaster response and recovery. The research investigates the extent to which communities were consulted and participated in NGO responses, and the factors which informed community–NGO relationships. A qualitative case study approach was used, employing interviews, focus groups and document analysis, guided by a reflexive discourse analysis and narrative inquiry approach, which places the focus of the study on the experiences of participants. Communities played very limited roles in NGO responses, especially non-dominant or marginalised sectors of society, such as youth, women and people with disabilities. Failure to respond appropriately to the differentiated needs of affected populations can exacerbate their risk of experiencing secondary disaster. The authors argue that there is a need to improve the inclusiveness of responses to disaster, engaging women, youth and people with disabilities in decision making in order to respond more appropriately to their needs.

Presents a practical framework within which disaster response operational effectiveness can be balanced with cost efficiency. This balancing is accomplished through a systematic proactive planning of response requirements, costs projections, procurement and resource mobilization. The framework is useful in general disaster response planning and in the development of cost‐efficient procedures for supporting disaster response efforts. It is generic and can be adapted to local conditions and requirements.

Following a large-scale disaster, medical assistance is a critical component of the emergency response. The paper aims to discuss this issue.

Academic and practitioner literature is used to develop a framework studying the effectiveness of the humanitarian medical supply chain (HMSC). The framework is validated by using the findings of interviews conducted with experts and the case study of a serious humanitarian medical crisis (Ebola outbreak in 2014).

The factors affecting the effectiveness of the HMSC are identified.

To get an expert opinion on the major logistical challenges of the medical assistance in emergencies only 11 interviews with practitioners were conducted.

While the existing academic literature discusses the distribution of various supplies needed by the affected population, limited research focuses specifically on studying the HMSC aspect of the response. This paper closes this gap by describing the HMSC in the case of disaster response, and identifying the factors affecting its effectiveness, especially focusing on the factors that are unique to the medical aspect of the humanitarian supply chain.

When catastrophic disasters recently occurred, digital volunteer networks formed by the public emerged across the globe. They aggregated, analyzed and visualized disaster data. Those volunteer networks sometimes shared their data with formal response organizations. Such data sharing and integration increased the capacity of formal response organizations for dealing with disasters. However, despite the emergence and contributions of digital volunteer networks, the literature has been focused primarily on the role of formal response organizations such as emergency management agencies and the Red Cross. The purpose of this paper is to describe how technical and organizational factors influence collaboration between digital volunteer networks and formal response organizations.

This research employs a case study method, focusing on the 2015 Nepal earthquake.

This study found that information technology and a shared understanding of disaster situations and how to address disasters are key determinants of collaboration between digital volunteer networks and formal response organizations.

This research is expected to contribute to building an integrated emergency response system in the information age.

When a major landslide and floods devastated Freetown, Sierra Leone had just overcome the Ebola crisis, which had left its mark on socio-political relations between different disaster response actors. With international disaster response frameworks increasingly shifting to local ownership, the national government was expected to assume a coordinating role. However, in “post-conflict” settings such as Sierra Leone, intra-state and state–society relations are continuously being renegotiated. This study aimed to uncover the complexities of state-led disaster response in hybrid governance setting at national and community levels in the response to the 2017 landslide and floods.

During the four months of fieldwork in Freetown in 2017, semi-structured interviews and focus group discussions with various state, aid and societal actors were conducted.

The findings show that a response to policy building on the idea of a uniform state response did not take into account intra-state power politics or the complexity of Sierra Leone's hybrid governance.

This paper argues for a more nuanced debate in humanitarian governance and practice on the localisation of aid in post-conflict and fragile settings.

The study's findings contribute to the literature on the disaster–conflict nexus, identifying paradoxes of localised disaster response in an environment with strong national–local tensions. The study highlights intra-local state dynamics that are usually overlooked but have a great impact on the legitimacy of different state authorities in disaster response.

The paper aims to examine the conditions under which disaster entrepreneurship contributes to community-level resilience. The authors define disaster entrepreneurship as attempts by the private sector to create or maintain value during and in the immediate aftermath of a natural disaster by taking advantage of business opportunities and providing goods and services required by community stakeholders.

This paper builds a typology of disaster entrepreneurial responses by drawing on the dimensions of structural expansion and role change. The authors use illustrative case examples to conceptualize how these responses improve community resilience by filling critical resource voids in the aftermath of natural disasters.

The typology identifies four different disaster entrepreneurship approaches: entrepreneurial business continuity, scaling of organizational response through activating latent structures, improvising and emergence. The authors formulate proposition regarding how each of the approaches is related to community-level resilience.

While disaster entrepreneurship can offer for-profit opportunities for engaging in community-wide disaster response and recovery efforts, firms should carefully consider the financial, legal, reputational and organizational implications of disaster entrepreneurship.

Communities should consider how best to harness disaster entrepreneurship in designing their disaster response strategies.

This research offers a novel typology to explore the role that for-profit firms play in disaster contexts and adds to prior research which has mostly focused on government agencies, non-governmental organizations and emergency personnel.

The World Trade Center disaster generated many of the features seen in other disasters in the U.S., including post-disaster convergence. We conceptualize emergency management activities as taking place within a multilocational “response milieu,” and we suggest that the study of convergence should focus on the negotiated legitimacy of people in and wishing to enter it. We discuss the five types of personal convergers and how the access of each of these groups to the response milieu was related to their legitimation status. We then identify two additional forms of convergence: supporters or fans, and those who came to mourn or to memorialize. We conclude by discussing implications for policy.

The intensifying effects of climate change and the growing concentration of population in hazardous locations mean that, for many communities, disasters are increasingly becoming not only foreseeable, but inevitable. While much attention is, and should be, focused on what these foreseeable disasters require in terms of disaster planning and mitigation, attention should also be focused on a related and equally pressing phenomena: mismanagement of disaster response, particularly as climate proves an increasing stressor. Like disasters themselves, disaster mismanagement – while not entirely predictable – may exhibit some predictable patterns. This chapter explores past disaster management failures, considers how climate change may alter or exacerbate certain response pathologies, and evaluates some potential remedies that might mitigate these challenges.

Development of a disaster response plan at a national level is regarded as the best way to undertake country-level disaster management in a well-coordinated manner, involving all stakeholders in well-built networks. Where developed national disaster response plans (NDRPs) are to be subjected to evaluative assessments from time to time to establish their strengths and weaknesses in disaster response processes. Only about 20 of the world's 195 countries have NDRPs, and only three of them have undergone some form of evaluation. This paper contributes toward filling this gap by evaluating the NDRP of the Federal Republic of Nigeria. Lessons from the implementation of this NDRP will help guide the development of the plans in countries where they do not yet exist.

Network and qualitative content analysis was employed to subject the Nigerian NDRP to critical evaluation using standards already established in the literature for the development of management networks and their use in disaster response. The experiences of other countries with developed NDRPs were also used to guide an effective evaluation process.

Findings of the study show that the Nigerian NDRP is deficient in many respects, particularly in the areas of weak development of networks, absence of roles-differentiation for various stakeholders, lack of specified achievable and hence monitorable targets, objectives and outcomes and absence of detailed response plans for specific disaster types. The plan needs to therefore be subjected to a detailed multidisciplinary and multi-stakeholder review to get it strengthened.

This is the first attempt to conduct an evaluative assessment of Nigeria's NDRP and the 4th in the world. The study's findings can help not only to strengthen Nigeria's NDRP, but also to develop similar plans in other countries around the world.