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Article
Publication date: 12 July 2011

Donald R. Williams

The purpose of this paper is to estimate the return to multiple language usage in the workplace.

Abstract

Purpose

The purpose of this paper is to estimate the return to multiple language usage in the workplace.

Design/methodology/approach

This article aims to estimate the effect that using an additional language at work has on earnings for a sample of workers in the European Community Household Panel survey. OLS and fixed‐effects specifications of log‐earnings regressions are estimated by country with controls for standard human capital, job, and personal characteristics.

Findings:

The results indicate that the use of a second language in the workplace raises earnings by 3 to 5 percent in several Western European nations, with even greater returns found in some. The estimated returns are found to be correlated with the extent of tourism in the country, but not other measures of trade.

Originality/value

This is the first paper to estimate returns to usage of an additional language in the workplace across the European Union, and contributes to our knowledge of the benefits of multi‐lingualism.

Details

International Journal of Manpower, vol. 32 no. 4
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 1 October 1998

Michael K. Hui, Michel Laroche and Chankon Kim

Examines consumption as a function of two ethnicity indicators. Ethnic origin, a reflective indicator, is not subject to the volition of a person and is hardly changed by…

Abstract

Examines consumption as a function of two ethnicity indicators. Ethnic origin, a reflective indicator, is not subject to the volition of a person and is hardly changed by continuous contact with the mainstream group. On the other hand, media usage is partly determined by the extent and duration of one’s contacts with the mainstream group, and is therefore considered as a formative indicator. Using a sample of French‐ and English‐Canadians drawn from the Toronto area, this study provides preliminary evidence showing that ethnic origin, media usage, and other ethnicity indicators vary in terms of the extent to which they are amenable to acculturative pressure. A new typology of consumption is also introduced based on the distinction between ethnic origin as a reflective indicator and media usage as a formative indicator.

Details

European Journal of Marketing, vol. 32 no. 9/10
Type: Research Article
ISSN: 0309-0566

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Book part
Publication date: 8 June 2011

Jukka-Pekka Heikkilä and Adam Smale

This chapter introduces the issue of language into the already complex nature of e-HRM system implementation in multinational corporations (MNCs). In the light of scant…

Abstract

This chapter introduces the issue of language into the already complex nature of e-HRM system implementation in multinational corporations (MNCs). In the light of scant empirical research on language in international business in general and e-HRM in particular, this chapter reviews the research on language issues in the MNC context. The chapter then illustrates the challenges presented by language by reporting findings from a qualitative study into the effects of language standardization on e-HRM system acceptance and use in the foreign subsidiaries of a Finnish MNC.

Details

Electronic HRM in Theory and Practice
Type: Book
ISBN: 978-0-85724-974-6

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Article
Publication date: 14 August 2007

Jakob Lauring

Managing people in a multinational corporation most often means, communicating across cultural as well as linguistic boundaries. Through the study of Danish expatriates in…

Abstract

Purpose

Managing people in a multinational corporation most often means, communicating across cultural as well as linguistic boundaries. Through the study of Danish expatriates in Saudi Arabia this paper sets out to investigate the use of language as related to ethnicity and group formation.

Design/methodology/approach

Investigating the use of language in international settings, an ethnographic fieldwork methodology relying on longitudinal participant observations and semi‐structured interviews is applied.

Findings

The relation between language usage and ethnicity is discussed with regard to cross‐cultural management. Based on a case of Danish expatriates, language can be identified as linked to social strategies of inclusion and exclusion.

Practical implications

The analysis indicates that language use should be conceived as a dynamic process linked to social strategies facilitating categorization of groups in the struggle for resources and recognition. It is recommended that the character of language as linked to social strategies is taken into account in international business. Ignoring the important role of language in multinational corporations may lead to loss of resources and hindrances to organizational and managerial development due to the lack of communication and knowledge sharing.

Originality/value

By applying a process‐oriented theoretical perspective combined with an iterative data collection, new insights into the social dynamics of language use in multinational corporations are provided.

Details

Corporate Communications: An International Journal, vol. 12 no. 3
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 1 June 2001

Sandipa Dublish

Examines the issue of how variations in language used in advertising affect advertising preference with a sample of bilingual, Korean Americans. Uses past literature to…

Abstract

Examines the issue of how variations in language used in advertising affect advertising preference with a sample of bilingual, Korean Americans. Uses past literature to hypothesise that the level of acculturation would moderate ethnic consumers’ preference for advertisements in English versus their native language. Extends previous research in the field of ethnic advertising by considering whether findings from studies conducted with Hispanic American consumers are applicable to Asian Americans. Shows that no significant differences were detected in bilingual Korean American preferences for advertisements in which the message was presented in English as compared with those that used Humgul (Korean language) to communicate with the audience. Concludes with suggestions for further research.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 13 no. 2
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 10 April 2017

Alberto Nogales, Miguel Angel Sicilia-Urban and Elena García-Barriocanal

This paper reports on a quantitative study of data gathered from the Linked Open Vocabularies (LOV) catalogue, including the use of network analysis and metrics. The…

Abstract

Purpose

This paper reports on a quantitative study of data gathered from the Linked Open Vocabularies (LOV) catalogue, including the use of network analysis and metrics. The purpose of this paper is to gain insights into the structure of LOV and the use of vocabularies in the Web of Data. It is important to note that not all the vocabularies in it are registered in LOV. Given the de-centralised and collaborative nature of the use and adoption of these vocabularies, the results of the study can be used to identify emergent important vocabularies that are shaping the Web of Data.

Design/methodology/approach

The methodology is based on an analytical approach to a data set that captures a complete snapshot of the LOV catalogue dated April 2014. An initial analysis of the data is presented in order to obtain insights into the characteristics of the vocabularies found in LOV. This is followed by an analysis of the use of Vocabulary of a Friend properties that describe relations among vocabularies. Finally, the study is complemented with an analysis of the usage of the different vocabularies, and concludes by proposing a number of metrics.

Findings

The most relevant insight is that unsurprisingly the vocabularies with more presence are those used to model Semantic Web data, such as Resource Description Framework, RDF Schema and OWL, as well as broadly used standards as Simple Knowledge Organization System, DCTERMS and DCE. It was also discovered that the most used language is English and the vocabularies are not considered to be highly specialised in a field. Also, there is not a dominant scope of the vocabularies. Regarding the structural analysis, it is concluded that LOV is a heterogeneous network.

Originality/value

The paper provides an empirical analysis of the structure of LOV and the relations between its vocabularies, together with some metrics that may be of help to determine the important vocabularies from a practical perspective. The results are of interest for a better understanding of the evolution and dynamics of the Web of Data, and for applications that attempt to retrieve data in the Linked Data Cloud. These applications can benefit from the insights into the important vocabularies to be supported and the value added when mapping between and using the vocabularies.

Details

Online Information Review, vol. 41 no. 2
Type: Research Article
ISSN: 1468-4527

Keywords

Content available

Abstract

Details

Reference Reviews, vol. 25 no. 3
Type: Research Article
ISSN: 0950-4125

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Book part
Publication date: 1 January 2006

Anna Marie Guerra

For centuries, the Hispanic population has been proving itself as an emerging majority in the United States. The United States census shows that the Hispanic population…

Abstract

For centuries, the Hispanic population has been proving itself as an emerging majority in the United States. The United States census shows that the Hispanic population more than doubled from 1970 to 1980 and from 1980 to 1990. However, despite these data, libraries have not adapted their library services to meet the needs of this population, despite their knowledge that Hispanics do not feel welcome in libraries. Authors from 1970 to 2001 have highlighted the long-standing problem of Hispanic under-utilization of libraries and have provided recommendations for the library community regarding adapting their services in a culturally sensitive manner. Despite these publications, there is still literature in 2001 reporting that Hispanics do not feel welcome in libraries. The purpose of this study is to examine the current status of three facets of librarianship: (1) outreach efforts to Hispanics; (2) specialized training for Hispanics in bibliographic and information literacy; and (3) current attitudes of Hispanics toward public libraries.

Details

Advances in Library Administration and Organization
Type: Book
ISBN: 978-0-7623-1410-2

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Article
Publication date: 1 September 2002

John Driver and Panos Louvieris

A marketing‐centric view of the connected enterprise implies that qualitative information in its systems and general document structures share a marketing‐based vocabulary…

Abstract

A marketing‐centric view of the connected enterprise implies that qualitative information in its systems and general document structures share a marketing‐based vocabulary – we propose that this should be founded on POSIT. As any system needs to be accessed and understood by people, the basis of its construction and navigation principles should be transparent even though many component processes will be automated. Based on the use of natural language, a user‐defined glossary stems from a selection of primitives and relationships between them. Semantic mapping employing the reciprocal text‐to‐graphical capability of EXPRESS and EXPRESS G is outlined. The significance of XML and related developments is introduced in the context of qualitative information search and extraction from documents. Consensual language also aids connectivity of intranets and extranets to the Internet.

Details

Qualitative Market Research: An International Journal, vol. 5 no. 3
Type: Research Article
ISSN: 1352-2752

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Book part
Publication date: 4 August 2017

Tripp Driskell, James E. Driskell and Eduardo Salas

The reliance on teams in today’s work environment underscores the importance of understanding how teams function. To better understand teams, one must be able to measure…

Abstract

Purpose

The reliance on teams in today’s work environment underscores the importance of understanding how teams function. To better understand teams, one must be able to measure team dynamics or interaction. The purpose of this chapter is to outline an unobtrusive approach to measuring team dynamics from verbal communications.

Methodology

The basic premise of this approach is that the words we use provide insight into how we feel and think at any given time. The methodology described in this chapter employs a lexical analytic approach to examining team dynamics. To best accomplish this, we first identify the principal features or dimensions of teamwork and then we propose lexical measures that may map to these processes.

Practical implications

This approach can be employed to track team functioning over time “at a distance” without interrupting task performance.

Originality

This chapter describes an approach to measuring relevant teamwork dimensions through verbal content. This approach has the potential to give us direct, unobtrusive insight into the emotional and cognitive states of teams. It is original in its examination of how team dynamics can be indexed in speech.

Details

Team Dynamics Over Time
Type: Book
ISBN: 978-1-78635-403-7

Keywords

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