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Article
Publication date: 20 July 2010

James B. Avey, James L. Nimnicht and Nancy Graber Pigeon

The purpose of this study is to examine the relationship between psychological capital (comprised of hope, optimism, efficacy and resilience) and employee performance through…

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Abstract

Purpose

The purpose of this study is to examine the relationship between psychological capital (comprised of hope, optimism, efficacy and resilience) and employee performance through multiple studies and methods of data.

Design/methodology/approach

The study included two samples in a large financial firm headquartered in Melbourne, Australia. The employees' level of psychological capital were measured with the psychological capital questionnaire. Via regression, this was related to individual level financial performance data from the firm and manager rated performance.

Findings

As hypothesized, psychological capital was found to be related to employees' level of financial performance, referrals within the firm and manager rated performance. The findings are relevant to advancing previous studies on psychological capital and employee performance in that multiple sources and types of data were used to test hypotheses overcoming past concerns of common method and source variance and adding validity to these results.

Limitations/implications

While the use of two samples replicating results enhanced generalization, the major limitation in the study concerns internal validity. Specifically, this study did not use an experimental design and, thus, relationships may be reverse causal or reciprocal.

Originality/value

Overall, the integration of positive psychology and organizational behavior continues to flourish. The paper demonstrates that psychological capital is associated with multiple measures of employee performance across two field studies. In conclusion, empirical research in positive organizational behaviour is likely to advance to the boundaries of the theory including how psychological capital manifests across multiple contexts, bio‐data predicting psychological capital and multi‐level issues such as team, group, organizational and even cultural psychological capital.

Details

Leadership & Organization Development Journal, vol. 31 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 17 August 2012

Nancy Graber Pigeon, Wendy Cook and James L. Nimnicht

The purpose of this study was to determine whether there was a difference between same vs opposite sex pairings in the mentor‐protégé relationship when it comes to salary and…

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Abstract

Purpose

The purpose of this study was to determine whether there was a difference between same vs opposite sex pairings in the mentor‐protégé relationship when it comes to salary and levels within the organization.

Design/methodology/approach

Data were collected from 612 manager/non‐manager dyads with all non‐managers being female. The organization was located in the Northwest section of the United States and was a large Fortune 500 manufacturing firm. All levels of the organization were utilized from entry level positions to vice presidents to measure how women fared under female vs male mentors.

Findings

Women with female mentor supervisors earn less than with male mentor supervisors. The disparity is even greater the younger the protégée. If the trend shown in this research continues, wages may drop for women in high levels of the organization with same‐ sex mentees.

Research limitations/implications

One limitation of this research is the operationalization of a manager as a mentor. Supervisors were used as the mentor in most examples. Even if the participants in the study had self‐selected their mentors, it would still be expected that the participants would be successful. Another limitation to this research is that there was no direct assessment of the perceptions of the mentor/protégé relationship among the participants. More research needs to be done to understand why these trends were found which might include looking at personality traits, various characteristics, immutable traits, etc. Additionally, experimental longitudinal research should be done to arrive at a definitive conclusion. This research provides the impetus to study the phenomenon cross culturally, outside of the northwest and outside of the USA, etc.

Practical implications

The practical implications for management may be that having women moving up the organizational hierarchy without the appropriate pay increase may save the company money in labor costs. But, as women recognize the disparity in income, they may request opposite sex mentors vs same sex mentors which may be a self‐limiting factor for organizations promoting women into higher level positions in the organization. Therefore, they may promote fewer women which would decrease their diversity efforts.

Originality/value

Many researchers have reviewed the relationship between a mentee and a more seasoned organizational member. Formal and informal mentoring systems have been studied as well reviewing many variables. The research reviewing same vs opposite sex pairings in the mentor/protégé relationship demonstrates conflicting findings. This paper tests the result in salary and organizational level that the female protégé rises to if they have a female mentor vs male mentor.

Details

Gender in Management: An International Journal, vol. 27 no. 6
Type: Research Article
ISSN: 1754-2413

Keywords

Content available
Book part
Publication date: 14 May 2013

Abstract

Details

Advances in Positive Organizational Psychology
Type: Book
ISBN: 978-1-78052-000-1

Article
Publication date: 25 September 2018

Cecilia Bjursell and Rebecka Florin Sädbom

This paper aims to present a literature review of studies of mentorship programs in the manufacturing industry so as to lay a theoretical basis for learning at work.

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Abstract

Purpose

This paper aims to present a literature review of studies of mentorship programs in the manufacturing industry so as to lay a theoretical basis for learning at work.

Design/methodology/approach

A literature review with focus on mentorship programs in the manufacturing industry was used. A search for relevant peer-reviewed articles, in four databases, rendered 315 hits, but only one article dealt with mentorship programs in an industry similar to the manufacturing industry. Thus, it is concluded that there is a lack of research on this area. The selection criteria were broadened so as to include 16 articles on mentorship programs for learning at work.

Findings

Three dominant areas emerged from this review: definitions of mentorship, characteristics of a good mentor and mentorship program structures. The establishment of a mentorship program requires a clear purpose; contextual knowledge; and adaption to the profession, the organization and to individual needs. In addition to their findings, the authors discuss relationships in mentoring programs, what can be understood by “reading between the lines” and the ongoing digitalization of mentorship programs.

Originality/value

Mentorship has proven itself to be a superior way to learn on the job. This paper provides practical information about establishing mentorship programs in the manufacturing industry, with a particular focus on the moulding industry.

Details

European Journal of Training and Development, vol. 42 no. 7/8
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 9 March 2020

Upasnaa A. Agarwal and James B. Avey

The purpose of this study is to examine the effects of abusive supervision on cyberloafing behavior, to test the mediating role of PsyCap in this relationship and the extent to…

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Abstract

Purpose

The purpose of this study is to examine the effects of abusive supervision on cyberloafing behavior, to test the mediating role of PsyCap in this relationship and the extent to which these relationships are moderated by psychological contract breach.

Design/methodology/approach

A total of 394 full-time managers across different Indian organizations served as the sample for this study.

Findings

The results revealed that the abusive supervision and PsyCap are significantly correlated with cyberloafing, the relationship between abusive supervision and cyberloafing is partially mediated by PsyCap and the impact of abusive supervision and PsyCap on cyberloafing is moderated by psychological contract breach such that the effects of abusive supervision and PsyCap on cyberloafing are stronger when employees perceive high psychological contract breach.

Research limitations/implications

A cross-sectional design and use of self-reported questionnaires are a few limitations of this study.

Originality/value

This is one of the first studies examining cyberloafing in response to abusive supervision and one of the few attempts to examine the effects of abusive supervision on individual resources (PsyCap) in response to workplace mistreatment. This study is also the first to examine these phenomena in the Indian context.

Details

Internet Research, vol. 30 no. 3
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 10 April 2017

Yi-Hsuan Lee, Chan Hsiao and Yee-Chen Chen

This study aims to identify the driving forces of customer value co-creation (VCC) that occur through employee positive psychological capital (PPC), employee service-oriented…

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Abstract

Purpose

This study aims to identify the driving forces of customer value co-creation (VCC) that occur through employee positive psychological capital (PPC), employee service-oriented organizational citizenship behavior (SOOCB) and customer brand experience (BE).

Design/methodology/approach

In total, 493 valid samples were retrieved from 30 hotels in Taiwan. Hierarchical linear modeling was used to extensively and accurately examine customer VCC from a cross-level perspective.

Findings

The results showed that employee PPC was not positively related to customer VCC, that employee PPC affected customer VCC indirectly through the mediating effect of employee SOOCB and that the relationship between employee SOOCB and customer VCC was positively moderated by customer BE.

Originality/value

First, this study investigated the customer VCC driving forces through the role of the employee, and thus advances the customer VCC field. Second, it identified employee SOOCB as a key mediating mechanism that links the indirect relationship between employee PPC and customer VCC. Third, it identified customer BE as a key moderating mechanism in the relationship between employee SOOCB and customer VCC. Fourth, regarding methodology, few studies investigate VCC through a cross-level approach. The present study used hierarchical linear modeling to extensively and accurately examine customer VCC and its cross-level relationships, thus providing greater research value compared with single-level analysis. Finally, the result findings suggest that organizational leaders should enhance the PPC of employees in furtherance of encouraging the employees to perform extra-role SOOCB, which makes customer co-creation behavior, and ultimately, contributes to managerial practice.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 18 March 2020

Kofi Agyekum, Ernest Kissi, James Cofie Danku, Godslove Ampratwum and Gideon Selorm Amegatsey

This paper aims to examine the factors that drive the career progression of construction project managers (CPM) in the Ghanaian construction industry.

Abstract

Purpose

This paper aims to examine the factors that drive the career progression of construction project managers (CPM) in the Ghanaian construction industry.

Design/methodology/approach

Based on the quantitative approach, the views of 80 CPMs working with D1 building construction firms were elicited using a structured questionnaire. Data was analysed using one-sample t-test, which was used to examine the relative significance of the variables. The mean scores, standard deviations and significance values (p-values) of each variable were used to examine the outcome of the survey.

Findings

The findings suggest that “existence of organizational support systems”, “ability to create identity”, “having an influential mentor and coach”, “accepting complicated and high visibility assignments” and “ability to gain managerial or leadership experience” are the key factors that drive the career progression of CPMs in Ghana.

Research limitations/implications

Findings from this study is limited to CPMs, specifically within the Ghanaian construction industry. This implies that with the fragmented nature of the construction industry, adopting these findings in construction settings within other countries may not yield the desired results, especially, if those countries do not share similar characteristics and context with Ghana.

Practical implications

Practically, this study highlights for the benefits of project managers (PM) (especially those in the construction industry) the key factors that drive their career progressions. Identification of these drivers offers the professionals with those factors to be prioritized when seeking to progress their careers in the construction industry.

Originality/value

Empirical research on the factors that drive the career progression of CPMs has not been fully examined in previous studies, though such studies in other sectors aside construction are prevalent. Hence, the identification of the drivers for career progression of construction PMs advances literature in the area and offers the professionals with those factors to be prioritized when seeking to progress their careers.

Details

Journal of Engineering, Design and Technology , vol. 18 no. 6
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 5 March 2021

Jiyeong Han, Jeewhan Yoon, Woojae Choi and Gyehoon Hong

This study aims to investigate the relationship between shared leadership and team performance at the team level. Drawing on conservation of resources (COR) theory, the authors…

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Abstract

Purpose

This study aims to investigate the relationship between shared leadership and team performance at the team level. Drawing on conservation of resources (COR) theory, the authors examine whether shared leadership is associated with team performance through team positive psychological capital (PsyCap). This study further examines whether task-oriented and relationship-oriented shared leadership affect team performance differently.

Design/methodology/approach

Multi-source survey data were obtained from 92 team leaders and 319 employees. An aggregation approach was used to analyze the data at the team level.

Findings

A high level of shared leadership positively influences team performance through the mediation of team PsyCap. Moreover, relationship-oriented shared leadership is positively associated with team performance through team PsyCap, while task-oriented shared leadership is negatively associated with team performance without the mediating effect of team PsyCap.

Practical implications

By focusing on the negative effects of task-oriented shared leadership and the positive effects of relationship-oriented shared leadership and team PsyCap on team performance, this study suggests new ways to manage team performance effectively and extends shared leadership literature.

Originality/value

This study applied COR theory to analyze the effect of shared leadership mediated by team PsyCap on team performance. It contributes to shared leadership literature by shedding light on the negative effects of task-oriented shared leadership and on the positive aspects of relationship-oriented shared leadership.

Details

Leadership & Organization Development Journal, vol. 42 no. 4
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 26 June 2020

Imran Shafique, Ahmad Qammar, Masood Nawaz Kalyar, Bashir Ahmad and Anila Mushtaq

The aim of this study is to examine the influence of workplace ostracism on deviant behaviour and testified the mediating roles of organisational identification, burnout and…

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Abstract

Purpose

The aim of this study is to examine the influence of workplace ostracism on deviant behaviour and testified the mediating roles of organisational identification, burnout and organisation-based self-esteem (OBSE) by using a parallel mediation model. Then, the moderating role of ingratiation in the interrelation between ostracism, the mediators and deviant behaviour is examined.

Design/methodology/approach

A survey questionnaire was used to collect data from nurses working in public sector hospitals in Pakistan. Nursing context is appropriate for the study because this occupation involves a greater extent of social interaction among peer nurses, doctors and administration in the provision of health services. A total of 417 nurses provided complete responses, and the study hypotheses were tested using the partial least squares structural equation modeling (PLS-SEM).

Findings

The study findings show that ostracism is positively related to deviant behaviour of nurses, indicating that workplace ostracism is an important predictor of deviant behaviour. Ostracised nurses experienced higher job burnouts and low OBSE as well as organisational identification. Results also show that ostracism promotes deviant behaviour by reducing OBSE and organisational identification. Moreover, results provide evidence that high ingratiation overcomes the detrimental effects of ostracism on both deviant behaviour and mediators.

Originality/value

The present study integrates the literature on ostracism and its attitudinal and behavioural outcomes and submits that ostracism negatively affects the attitudes of victims which in turn results in negative behavioural outcomes (i.e. deviant behaviour). This study also suggests ingratiation as a tactic to control the negative effects of ostracism.

Details

Journal of Asia Business Studies, vol. 15 no. 1
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 2 May 2017

Jong Gyu Park, Jeong Sik Kim, Seung Won Yoon and Baek-Kyoo Joo

The purpose of this paper is to investigate the effect of empowering leadership on employees’ psychological well-being (PWB) and job engagement. This study also examines the…

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Abstract

Purpose

The purpose of this paper is to investigate the effect of empowering leadership on employees’ psychological well-being (PWB) and job engagement. This study also examines the mediating role of psychological capital (PsyCap) in these relationships.

Design/methodology/approach

The study draws on survey data (n=285) from employees in eight large-sized firms in South Korea. Confirmatory factor analysis was conducted to examine the convergent validity of the construct measures. Structural equation modeling was used to estimate the fit of the hypothesized model to the data.

Findings

The authors found that empowering leadership influenced job engagement both directly and indirectly through PsyCap. Employees’ PsyCap fully mediated the relationship between empowering leadership and employees’ PWB, while partially mediating the relationship between empowering leadership and job engagement.

Originality/value

This is the first empirical study to examine the effects of empowering leadership behaviors of leaders on both PWB and PsyCap, which are positive psychological resources of employees. The study has also provided empirical evidence for the importance of PsyCap, which plays a positive role in the ability of employees to manage their overall feelings in achievement situations and in employees’ engagement in the workplace.

Details

Leadership & Organization Development Journal, vol. 38 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

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