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1 – 10 of 174
Article
Publication date: 8 October 2018

Kian-Yeik Koay and Patrick Chin-Hooi Soh

This paper aims to provide a brief review of cyberloafing in a holistic and comprehensive manner. Specifically, this paper discusses the nature of cyberloafing, factors…

1555

Abstract

Purpose

This paper aims to provide a brief review of cyberloafing in a holistic and comprehensive manner. Specifically, this paper discusses the nature of cyberloafing, factors that influence cyberloafing, positive and negative impacts of cyberloafing, and suggestions for prevention and control.

Design/methodology/approach

This paper has four sections: what is cyberloafing, what motivates people to cyberloaf, negative and positive impacts of cyberloafing and suggestions for its prevention and control.

Findings

There are various reasons that motivate employees to cyberloaf, and cyberloafing has both positive and negative impacts. The decision to allow or disallow employees to cyberloaf at workplace very much depends on the company’s work culture and how top management thinks about cyberloafing. This paper provides several suggestions on how to control and prevent cyberloafing.

Originality/value

A holistic overview of cyberloafing is discussed in this paper.

Details

Human Resource Management International Digest, vol. 26 no. 7
Type: Research Article
ISSN: 0967-0734

Keywords

Article
Publication date: 29 August 2022

Hannah Vivian Osei, Isaac Atta Junior Ampofo and Angelina Osei

When pluralistic ignorance about cyberloafing is increased, individuals engage more in cyberloafing. Cyberloafing has become a great challenge in business organisations…

Abstract

Purpose

When pluralistic ignorance about cyberloafing is increased, individuals engage more in cyberloafing. Cyberloafing has become a great challenge in business organisations, and it is believed that many organisations do not complete their daily activities as a result of employee cyberloafing. Using the social norms theory as the main theoretical framework, the current study aims to assess the effects of prescriptive social norms on employee cyberloafing with the moderating effects of power distance and co-worker interdependency.

Design/methodology/approach

The data sample included 237 employees from six large organisations in the service sector. This study used a survey to collect data at different times and analysed the data using hierarchal regression and Hayes Process Macro.

Findings

Findings revealed that there exists a positive and significant impact of supervisors' approval of cyberloafing on employees' cyberloafing. Co-workers' approval of cyberloafing does not have any impact on employee cyberloafing. Power distance was found to moderate the relationship between supervisors' approval of cyberloafing and employees' cyberloafing. However, co-workers' interdependency did not moderate the relationship between co-workers' approval of cyberloafing and employees' cyberloafing.

Originality/value

This research examines employees' cyberloafing behaviours and highlights the adverse consequences of prescriptive social norms in a work environment characterised by co-workers' interdependence and power distance.

Details

International Journal of Organization Theory & Behavior, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1093-4537

Keywords

Article
Publication date: 12 July 2022

Jinnan Wu, Mengmeng Song, Pablo Zoghbi-Manrique-de-Lara, Hemin Jiang, Shanshan Guo and Wenpei Zhang

This study investigated why employees' cyberloafing behavior is affected by their coworkers' cyberloafing behavior. By integrating social learning theory and deterrence…

Abstract

Purpose

This study investigated why employees' cyberloafing behavior is affected by their coworkers' cyberloafing behavior. By integrating social learning theory and deterrence theory, the authors developed a model to explain the role of employees' perceived certainty of formal and informal sanctions in understanding the effect of coworkers' cyberloafing behavior on employees' cyberloafing behavior.

Design/methodology/approach

The authors conducted a survey that involved a two-stage data collection process (including 293 respondents) to test our developed model. Mplus 7.0 was used to analyze the data.

Findings

The results revealed that employees' cyberloafing was positively affected by their coworkers' cyberloafing both directly and indirectly. The indirect effect of coworkers' cyberloafing on employees' cyberloafing was mediated by the employees' perceived certainty of formal and informal sanctions on cyberloafing. Employees' perceived certainty of formal and informal sanctions were found to mediate the relationship both separately (each type of sanctions mediates the relationship individually) and in combination (the two types of sanctions form a serial mediation effect).

Originality/value

The study reveals an important mechanism – employees’ perceived certainty of formal and informal sanctions – that underlies the relationship between coworkers' cyberloafing and employees' cyberloafing, thus, contributing to the cyberloafing literature. It also demonstrates the importance of negative reinforcement (perceived sanctions) in the social learning process, which contributes to the literature on social learning theory because previous studies have primarily focused on the role of positive reinforcement. Lastly, the study reveals a positive relationship between employees' perceived certainty of formal sanctions and informal sanctions, which has important implications for deterrence theory.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 10 March 2022

Jawad Khan, Imran Saeed, Muhammad Fayaz, Muhammad Zada and Dawood Jan

This study aims to assess the nexus between perceived overqualification (POQ), anger, knowledge hiding, cyberloafing and harmonious passion (HP).

Abstract

Purpose

This study aims to assess the nexus between perceived overqualification (POQ), anger, knowledge hiding, cyberloafing and harmonious passion (HP).

Design/methodology/approach

The authors obtained 264 responses from two public traded firms in Pakistan using a supervisor-subordinated nested design and a multi-time data collecting strategy using convenience sampling.

Findings

The study results indicate that POQ positively affects knowledge hiding and cyberloafing. The authors also found anger as a potential mediator in the direct association between POQ and cyberloafing. In addition, the findings suggest that the association between POQ, knowledge hiding and cyberloafing will be weak when individuals exhibit HP towards their job roles. The results of this research, when considered as a whole, provided support for all of the hypothesised direct and indirect linkages, which has important ramifications for both theory and practise.

Research limitations/implications

This study has both theoretical and practical implications. Grounded on equity theory and relative deprivation theory, this paper asserts that HP should be used to decrease POQ affect. According to the authors, pro-environment employee actions may help build a pro-environment workplace culture as well as a pro-environment sense of responsibility, both of which can help to achieve significant pro-environment results.

Originality/value

This study builds on and fills in the gaps left by earlier research to better aid organisational researchers, practitioners and stakeholders in understanding how POQ, rage, information concealing, cyberloafing and harmonic passion interact with one another.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 5 May 2022

Liping Liu and Chunyu Zhang

This study aims to integrate conservation of resources theory discus the antecedents and consequences of cyberloafing as well as the boundary effect between cyberloafing

Abstract

Purpose

This study aims to integrate conservation of resources theory discus the antecedents and consequences of cyberloafing as well as the boundary effect between cyberloafing and mental health.

Design/methodology/approach

The authors collected 431 valid questionnaires in four months. Each questionnaire was divided into two parts that had to be distributed. The interval between the first distribution and the second distribution was 15 days.

Findings

The research study revealed that employees’ Zhong-Yong thinking and cyberloafing promote mental health, and cyberloafing has a mediating effect. Mindfulness weakens the positive impact of cyberloafing on mental health.

Originality/value

The research study’s results break the stereotype that cyberloafing is not good for organizations. When managers allow employees to engage in cyberloafing at work, this is conducive to employees’ mental health, which can ensure the company’s sustainable development.

Details

Chinese Management Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 23 July 2021

Anushree Tandon, Puneet Kaur, Namita Ruparel, Jamid Ul Islam and Amandeep Dhir

Scholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and…

2291

Abstract

Purpose

Scholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and digitization-related workplace behavior that has garnered attention in both academic and mainstream media. However, the existing literature is fragmented and needs to be consolidated to generate a comprehensive and contemporary overview of cyberloafing research and map its current intellectual boundaries. The purpose of this paper is to shed some light on systematic literature review (SLR) in cyberloafing and cyberslacking in the workplace.

Design/methodology/approach

A SLR is conducted to assimilate the existing research. A total of 87 studies selected through a robust protocol are analyzed through content analysis.

Findings

A total of four thematic research areas and inherent gaps are identified, including conceptualization, operationalization, antecedents and stakeholders and consequences. Results are used to assimilate thematic gaps and potential research questions (RQs) to be addressed by future scholars. To advance cyberloafing research, the authors propose a theoretically grounded comprehensive framework based on the SLR findings.

Originality/value

Our study's novelty rests in its state-of-the-art synthesis of cyberloafing research, which encompasses a broader scope than prior SLRs. Furthermore, developing a theoretically grounded comprehensive framework for advancing future research is a unique contribution of this study.

Details

Internet Research, vol. 32 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 24 August 2010

Pablo Zoghbi‐Manrique‐de‐Lara and Arístides Olivares‐Mesa

Despite the use in companies of policy and control mechanisms to tackle cyberloafing, these practices are still popular among employees. The purpose of this paper is to…

2172

Abstract

Purpose

Despite the use in companies of policy and control mechanisms to tackle cyberloafing, these practices are still popular among employees. The purpose of this paper is to suggest that control systems alone are unable to deter cyberloafing because they are eventually perceived as a sort of “ineffectual dog that may bark a lot, but ultimately does not bite.” Instead, control systems are only expected to deter cyberloafing if employees view them as leading to punitive consequences.

Design/methodology/approach

First, given the easy visibility of cyberloafing activities, the paper proposes a design for control systems that not only includes perceptions of organizational control (monitoring), but also perceptions of the supervisor's physical proximity (proximity). Data are collected from university administration and services personnel, whose main working tool is the computer. They all have internet access and individual e‐mail, a stable physical location at work, and a supervisor. Multiple hierarchical regressions are used to test whether in reality proximity and monitoring are unable to decrease cyberloafing unless they interact together with employees' fear of formal punishment (punishment).

Findings

Only by interacting together and with punishment are proximity and monitoring able to deter cyber loafers from engaging in cyberloafing.

Research limitations/implications

The study could suffer from mono‐method/source bias, and the university that supplied the sample has certain job conditions similar to those of the public sector, thus raising concerns about the generalizability of the results.

Practical implications

The results suggest that organizational managers should not only ensure that control systems are able to discover incidents and identify the perpetrators, but they should also follow them up with punitive consequences. Only if control systems are implemented together with punishment are they effective in eliciting perceived certainty among cyber loafers of being caught and sanctioned, and hence in “bringing them back on the right track.”

Originality/value

Despite the extensive use of control systems to deter cyberloafing, there are no previous empirical studies that have examined and supported the negative interacting effects of proximity, monitoring, and punishment on cyberloafing.

Details

Industrial Management & Data Systems, vol. 110 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Open Access
Article
Publication date: 2 November 2020

Arefeh Rahaei and Reza Salehzadeh

The purpose of this study is to evaluate the impact of psychological entitlement and perceived organizational justice on cyberloafing.

2009

Abstract

Purpose

The purpose of this study is to evaluate the impact of psychological entitlement and perceived organizational justice on cyberloafing.

Design/methodology/approach

In this study, a cross-sectional research design based on a questionnaire method was used to collect the required data from a sample of 226 employees working at selected universities in the city of Isfahan, Iran. To test the research hypotheses, structural equation modeling was used.

Findings

According to the findings, psychological entitlement could have a significant impact on perceived organizational justice and consequently perceived organizational justice could significantly influence cyberloafing. Moreover, psychological entitlement could significantly influence cyberloafing and finally, psychological entitlement could have a significant effect on cyberloafing through perceived organizational justice.

Originality/value

This research provides valuable insight for studying the relationship among psychological entitlement, perceived organizational justice and cyberloafing.

Details

Vilakshan - XIMB Journal of Management, vol. 17 no. 1/2
Type: Research Article
ISSN: 0973-1954

Keywords

Article
Publication date: 1 August 2006

Pablo Zoghbi Manrique de Lara, Domingo Verano Tacoronte and Jyh‐Ming Ting Ding

This study aims to test the extent to which current coercive control strategies receive research support in controlling deviant workplace Internet behavior, also called…

3548

Abstract

Purpose

This study aims to test the extent to which current coercive control strategies receive research support in controlling deviant workplace Internet behavior, also called cyberloafing. Consequently, it examines the relationship between cyberloafing and three classic coercive variables: perceived organizational control (POC), fear of formal punishment (FFP) and physical leadership proximity (LPP) as sensed by the employee. The model tested suggests that perceptions of leader physical proximity (LPP) antecede both the organizational amount of control (POC) and FFP and these both ones, in turn, affect cyberloafing. Additionally, the model suggests that POC increases FFP.

Design/methodology/approach

Data were collected from 147 (19.4 percent) of the 758 non‐teaching staff at a Spanish public university. Accessibility of individual e‐mail accounts was similar for all employees. E‐mails asking for collaboration were sent in two phases. A questionnaire was posted on the university intranet and could be accessed by clicking on a link in the e‐mails.

Findings

Structural equation modeling results show that LPP is a significant positively associated antecedent of POC and FFP. Moreover, POC, in turn, decreases cyberloafing, while FFP increases it.

Research limitations/implications

The researched employees have job conditions inherent to the peculiarities of the public sector which may limit the ability to extrapolate the findings in the private sector. The fear construct was assessed by a self‐supplied scale, and thus the presence of shades of other similar emotions could not be discounted. Findings provide a more understandable mechanism of the influence of supervisor proximity on cyberloafing.

Practical implications

These findings contribute to an understanding of the ways in which organizations can control cyberloafing and provide reservations about the intimidator strategy efficiency. Supervisor proximity through the employee's control senses appear as an effective strategy.

Originality/value

The study of the joint interaction of the cited coercive variables against cyberloafing is unprecedented.

Details

Internet Research, vol. 16 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 11 September 2017

Brittany K. Mercado, Casey Giordano and Stephan Dilchert

Cyberloafing, using technology to idle instead of work, is a particularly concerning issue for many organizations due to its perceived widespread impact on productivity…

3071

Abstract

Purpose

Cyberloafing, using technology to idle instead of work, is a particularly concerning issue for many organizations due to its perceived widespread impact on productivity. The purpose of this paper is to meta-analytically examine the growing literature on this construct in order to gain insights into its nomological network and guide future research.

Design/methodology/approach

After a systematic literature search, the authors conducted psychometric meta-analyses to estimate the relationships of 39 different correlates with cyberloafing. The meta-analytic database was comprised of 54 independent samples contributing 609 effect sizes.

Findings

Results indicate that boredom, engagement, and self-control exhibit strong relationships with cyberloafing, but employees’ attitudes surrounding and opportunities to engage in cyberloafing also proved powerful predictors. Contrary to common stereotypes, age and other demographic variables exhibited negligible effects. Employment variables (e.g. tenure, organization level, and income) were also negligibly related to cyberloafing. Emotional stability, conscientiousness, and agreeableness exhibited modest negative relationships with cyberloafing, whereas self-control demonstrated a strong negative relationship. Although cyberloafing strongly correlated with overall counterproductive work behaviors, the findings suggest it is unrelated to other components of job performance.

Research limitations/implications

Because the cyberloafing literature is in its early stages, the present study drew on a limited number of samples for several of the relationships analyzed. Rather than providing conclusive evidence of the nomological network of cyberloafing, these analyses reinforce the need for empirical investigation into several important relationships.

Originality/value

As the first quantitative review of the emerging cyberloafing literature, this study synthesizes related studies from disparate disciplines, examines the nomological network of cyberloafing, and highlights future directions for research into this phenomenon.

Details

Career Development International, vol. 22 no. 5
Type: Research Article
ISSN: 1362-0436

Keywords

1 – 10 of 174