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A considerable proportion of donor aid is dedicated to technical assistance to support developing countries in their development initiatives. The majority of this aid comes from globally-operating international donors including the World Bank and the European Union. In spite of several harmonization attempts, there still exist major differences in their procurement regulations and standard contracts. Based on an extensive literature review on consulting services and an in-depth analysis of the standard forms of contract, it was found that divergence between both forms is not only clear but also paradigmatic owing mainly to market orientation paradigm differences. The findings and recommendations help advance research on and practice of various types of consultancy services in general.

This study is in line with the debate concerning the compatibility between the qualitative and quantitative food production objectives. The purpose of this paper is to identify the causal relationship that may exist between public food safety regulations (specifically, the maximum authorised levels of chemical or microbiological contaminants), and the expected price in the spot markets (wholesale markets, for example).

The authors propose a theoretical industrial economic model that identifies the causal link which may exist between public food safety regulations (e.g. the maximum authorised levels of chemical or microbiological contaminants), the expected price in domestic markets, and the rate of exclusion of local producers. This general model allows one to characterize the price formation process in markets subject to maximum residue level constraints by focusing on the role of the official inspection systems established by public authorities.

The authors show how strengthening official controls does not systematically impact negatively on producers’ participation and does not always decrease supply. Moreover, the authors show that reinforcing the maximum permitted contamination thresholds is not always sufficient for ensuring consumer health.

The originality of the model is that it shows how all variables (economic and sanitary variables) interact in the formation of agricultural prices and determine the final size of the productive system (number of active producers). The characterisation of the market price as a function of producers’ investment efforts and of the level of official control reliability allows one to determine both the total supply and the proportion of this supply that is contaminated (i.e. does not comply with the maximum threshold of contamination).

The main purpose of this study is to explore different aspects of the Green Lean Six Sigma (GLSS) approach, application status and potential benefits from a comprehensive review of the literature and provide an avenue for future research work. This study also provides a conceptual framework for GLSS.

To do a systematic analysis of the literature, a systematic literature review methodology has been used in this research work. From the reputed databases, 140 articles were identified to explore hidden aspects of GLSS. Exploration of articles in different continents, year-wise, approach-wise and journal-wise was also done to find the execution status of GLSS.

This study depicts that GLSS implementation is increasing year by year, and it leads to considerable improvement in all dimensions of sustainability. Enablers, barriers, tools and potential benefits that foster the execution of GLSS in industrial organizations are also identified based on a systematic review of the literature.

The study’s uniqueness lies in that, to the best of the authors’ knowledge, this study is the first of its kind that depicts the execution status of GLSS, and its different facets, explores different available frameworks and provides avenues for potential research in this area for potential researchers and practitioners.

This paper is based on a research project sponsored by the DTI, with contributions from construction industry partners. The principal objective of the research was to generate data (based on a sample of new‐build housing schemes) about the levels of compliance with Building Regulations and standards typically achieved in England and Wales.

The field research consisted of a triangulation of three research methods. A series of observations of 11 speculative housing projects (in Oxfordshire and Gloucestershire) during construction. A questionnaire survey of occupants of recently completed speculatively built houses. A total of 200 questionnaires were distributed in eight housing developments completed 9‐15 months previously. Semi‐structured interviews with six building control inspectors, both local authority and approved inspectors.

The general conclusions are that levels of compliance were not always sufficient, though there was no evidence of systematic and purposeful non‐compliance with building regulations. Faults were largely due to lack of skills and knowledge of the required standards on the part of the operatives, and shortcomings in site management and toleration of sub‐standard workmanship.

The surveys were limited to projects by national or regional scale housing developers on mainly medium‐large size house developments that included semi‐detached, detached and townhouses.

The recommendations point to the need for more initial and continuing training of tradesmen, both in trade skills and knowledge of the provisions of building regulations, and more rigorous site management procedures adopted, particularly when pressure for completion is at its greatest.

The value of the paper is linked to the originality of the research; prior to it, reliable evidence of the scale and extent of non‐compliance with Building Regulations in the UK was not recorded in any publicly available source.

An improved investment environment and aggressive foreign direct investment (FDI) liberalization strategies have enabled Asian countries, such as Korea and Vietnam, to attract sharply increased FDI inflows and multinational corporations (MNCs) during the 1990s. Indonesia, however, has suffered from stagnated FDI inflows and, in particular, continued divestment since late 1998. In this paper, we report the survey results of recent changes in attitudes toward foreign MNCs perceived by government officials and business leaders in these three Asian countries, and investigate the major individual attribute determinants of their assessment of foreign investments using econometric tools. We also discuss policy implications of these findings for host‐country FDI policy makers and the international business community.

The purpose of this paper is to investigate the impact of disabled service providers on customers’ evaluations of service quality and behavioural intentions.

The authors conducted a qualitative analysis of online reviews from samples collected in a “dining-in-the-dark” restaurant, which employs blind waiters, and from a restaurant that employs deaf servers. The authors also put forth three quantitative analyses that use survey methodology.

Based on word clouds generated by online data, the findings show that customers treat the hiring of disabled service providers as the most prominent clue in their perceptions of organizational service quality. The quantitative results further illustrate that customers who hold more favourable attitudes towards disabled employees are more likely than other customers to spread positive word-of-mouth (WOM). Another analysis reveals that attitudes towards disabled employees are a separate construct from human compassion.

Customers’ attitudes towards disabled frontline service employees represent a service quality driver. The authors offer researchers an exploratory scale on consumer attitudes towards the hiring of disabled employees to further refine and develop for future validation.

Retail organizations may be able to obtain a competitive advantage by employing frontline disabled people through customer WOM communications. These communications are linked to positive organizational outcomes.

Retail and service researchers know considerably little about customers’ perceptions of interacting with disabled employees. This paper represents original research that encourages retail and service organization to employ disabled frontline employees.

Based on the proposition that “per pupil per hour” is a viable unit for analysing both costs and benefits of education. It is proposed that “per pupil per hour” is a unit on which programmes can be analysed and tracked across terms or years to give trend data. Such trend data can provide better information on which educational decisions can be based. “Benefits” are defined as percentages of students who achieved an expected level of accomplishment set by principals prior to the start of the study. Whatever the basis of expected success, it is proposed that standards set at the school level in harmony with the real situation can provide the most relevant data for programme analysis. Results from this case study reveal that on a “per pupil per hour” basis, education is perhaps the best bargain that the public gets.

12,2 Millionen Bundesbürger sind über 60 Jahre alt. Im Jahre 2000 werden es bereits 14 Millionen sein. Kein Wunder also, dass die Senioren für viele Wirtschaftszweige immer interessanter werden. Dies gilt auch für die Tourismusbranche, die mit der wachsenden Reisefreude der älteren Generation rechnen kann. Im vorliegenden Beitrag werden ausgewählte Ergebnisse einer Studie wiedergegeben, die das Institut für Freizeit‐ und Tourismusberatung aus Ettlingen Anfang des Jahres gemacht hatte.

By 2030, one in six people in the world will be aged 60 years or over. As the average age of population increases, governments are increasingly called upon to implement policies to address the needs and interests of older people, including those related to housing, employment, health care, social protection, and other forms of intergenerational solidarity. Public libraries, as trusted community hubs, have the opportunity to serve as an environment for reflection and dialogue on age and aging. In this chapter, the authors reflect on the broader contexts and social trends that are shaping older adults’ engagement with public libraries and identify those older adults-focused public library practices that align with specific UN Sustainable Development Goals: Goal 3: Good Health and Well-Being, Goal 4: Quality Education, Goal 8: Decent Work and Economic Growth, Goal 10: Reduce Inequalities, and Goal 16: Peace, Justice, and Strong Institutions. While public libraries are already meeting many facets of UN Sustainable Development Goals, to ensure that libraries can responsively meet older adults’ changing needs and expectations, the authors conclude with suggestions to enhance public libraries’ cross-sector coordination for maximum reach and impact on older patrons’ everyday lives.