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The purpose of this paper is to reveal the limitations of h-index in assessing research performance through citation analysis and suggest two new indexes called prime index (P-index) and value added index (V-index), which are simpler to compute than g-index and more informative. For more serious research performance evaluation, analytic hierarchy process (AHP) methodology is proposed.

The methodology adopted is to compare existing indexes for citation-based research assessment and identify their limitations, particularly the h-index, which is most commonly employed. It gives advantages of g-index over h-index and then proposes P-index which is simpler to compute than g-index but is more powerful in information content than g-index. Another V-index is proposed on a similar philosophy as P-index by considering total number of citations/author. For serious evaluation of finite candidates for awards/recognitions, a seven-criteria-based AHP is proposed. All new approaches have been illustrated by drawing raw data from Google scholar-powered website H-POP.

This paper demonstrates over-hype about use of h-index over g-index. However, it shows that newly proposed P-index is much simpler in computation than g but better than g-index. V-index is a quick way to ascertain the value added by a research scientist in multiple-authored research papers. P-index gives a value 3–4 percent higher than g and it is holistic index as it uses complete data of citations. AHP is a very powerful multi-criteria approach and it also shows g-index to be a more important factor, whereas h-index is the least important but frequently used approach. It is hoped that the findings of this paper will help in rectifying the misplaced emphasis on h-index alone.

The research focus has been to suggest new faster, better methods of research assessment. However, a detailed comparison of all existing approaches with the new approaches will call for testing these over a large number of data sets. Its limitation is that it has tested the approaches on 5 academics for illustrating AHP and 20 researchers for comparing new indexes with some of the existing indexes. All existing indexes are also not covered.

The outcomes of this research may have major practical applications for research assessment of academics/researchers and rectify the imbalance in assessment by reducing over-hype on h-index. For more serious evaluation of research performance of academics, the seven-criteria AHP approach will be more comprehensive and holistic in comparison with a single criterion citation metric. One hopes that the findings of this paper will receive much attention/debate.

Research assessment based on proposed approaches is likely to lead to greater satisfaction among those evaluated and higher confidence in the evaluation criteria.

P- and V-indexes are original. Application of AHP for multi-criteria assessment of research through citation analysis is also a new idea.

This study aims to provide an overview of bank marketing through a retrospection of the International Journal of Bank Marketing (IJBM), the leading journal for bank marketing.

This study conducts a bibliometric analysis to analyze the performance and intellectual structure of bank marketing literature curated through IJBM between 1983 and 2020.

This study sheds light on the growing influence and impact of IJBM on the field of bank marketing through six major clusters (themes): relationship marketing and service quality in banking and financial services, consumer behavior in banking and financial services, customer satisfaction and loyalty in banking and financial services, electronic or online banking and financial services, Islamic banking and financial services, and service failure and recovery in banking and financial services.

Though this study offers a state-of-the-art overview of bank marketing through the lens of IJBM, the insights remain limited to the accuracy and availability of bibliographic data of the journals from Scopus.

To the best of the authors' knowledge, this study represents the first objective assessment of bank marketing and IJBM. Thus, this study should be useful to past and prospective authors, editorial board members, editors, readers and reviewers to gain a one-stop understanding about bank marketing through the contributions of IJBM.

The purpose of this study is to examine the Google Scholar (GS) and Scopus citations profiles of library and information science (LIS) faculty members employed in central universities in India to determine their research online visibility.

The data was collected through manual searches conducted on GS and Scopus profiles by the end of August 2023, using the names of the faculty members along with their affiliations. The determination of the minimum sample size for each was calculated based on Cochran’s formula.

The study revealed that out of 104 LIS faculty members from 19 central universities, 78 (75.0%) faculty members have profiles on GS, while 61 (58.6%) of them are on Scopus. The study found that the faculty members have a substantial number of publications on GS, while their publication count on Scopus appears comparatively lower. The results suggest that certain faculty members have produced a modest number of publications but have received a substantial number of citations compared to their colleagues. Consequently, it can be inferred that there is no straightforward correlation between the volume of publications and citation metrics.

As the study exclusively focused on LIS faculty members working within central universities in India who have profiles on GS and Scopus, the researchers did not reach all LIS faculty members in India.

The significance of this research lies in its potential of insights into research productivity and its impact, which are crucial aspects of academia. The study provides valuable insights for individual researchers, LIS departments, institutes and universities in India and other countries to enhance their research performance and foster collaboration by establishing new research guidelines.

There have been no published research studies regarding the GS and Scopus citation metrics concerning LIS faculty members across all central universities in India.

This study aims to measure the absolute impact of corporate citizenship actions on the operable elements of the public image by developing an adequate and parsimonious instrument.

Both qualitative and quantitative approaches are used, where initially a literature review is systematized, then related statements are created, examined and confirmed. Altogether, 296 responses have been tested at discrete points, allowing for a temporal split-up of observations, where the first 148 forms have been used for exploratory factor analysis and the remaining 148 for confirmatory factor analysis.

The results of exploratory factor analysis revealed that the proposed instrument contains 13 items under three components: corporate citizenship and public affiliation; corporate citizenship and public allegiance; and corporate citizenship and public accomplishment. Subsequently, confirmatory factor analysis findings attest to the completeness, robustness and fitness of the same.

This experiment would serve as an inducement that would bridge the theoretical and empirical gap between corporate citizenship and public image by imparting an extensive perspective.

Perhaps on account of the lack of an inclusive instrument, the holistic view of corporate citizenship has secured quite less empirical attention so far, particularly from the perception of that group of stakeholders who manifest wholeness. This study, thus by making a ground-breaking methodological endeavor with the conceptually established construct of public image, would abet in shaping a new class of “wholistic”, i.e. whole and holistic corporations.

This paper reviews 18 workplace spirituality scales developed over a period of 23 years from year 2000 to early 2023. The objective is to provide inputs which can guide future researchers in choosing an existing appropriate workplace spirituality scale and in adopting sound scale development procedures for the development of new workplace spirituality scales.

This paper outlines the need for and importance of carrying out a review of workplace spirituality scales. Thereafter, it carries out a review of each of the 18 workplace spirituality scales. It describes 10 overall limitations of the collective set of workplace spirituality scales. Finally, five future research directions are outlined.

The review indicates that most of the workplace spirituality scales have limitations associated with them. The collective set of workplace spirituality scales also has several overall limitations.

The review suggests that workplace spirituality researchers need to exercise caution in choosing an appropriate existing workplace spirituality scale for their research. The review also provides directions for the future research for developing more adequate workplace spirituality scales.

The inputs from this review will contribute to improve the practice of workplace spirituality research.

As workplace spirituality can make organizations more beneficial for employees and the society, this review's contribution to improving workplace spirituality research has an indirect social significance.

This is, to the author's knowledge, the first comprehensive review of 18 workplace spirituality scales developed over a period of 23 years from year 2000 to 2023.

The paper aims to investigate current library instruction programs to help business students make better use of library resources and improve their information. However, students’ information acquisition ability, library usage and their perception toward library user education are inevitably changing along with the rapidly evolving information landscape as well as the socio-cultural environment driven by information technologies.

For this study, 90 business students from three different majors at the Faculty of Business and Economics, the University of Hong Kong were invited to participate in the online survey for comparison.

The findings of this study suggest that the subjects, in general, recognized the importance of library user instruction. However, when the subjects encountered difficulties in information searching, they preferred to use search engines (such as Google) and seek help from their classmates.

The results of this study show that there were distinctive differences in library usage and views toward library instruction among students of three different majors. This study sheds light on the feasible actions of academic libraries to enhance library user instruction services and improve the IL skills among business students.

Although there is much research about the library instruction of academic libraries, scant research focuses on library usage and views toward library instruction of business students, especially on the comparison among different business majors.

This review paper aims to explore and investigate the Quality 4.0 current knowledge, emerging areas, and trends available in the literature and provide insights for future research directions. The bibliometric analysis determines the most prominent journals, authors, countries, articles, and themes. The Citation and PageRank analysis identifies the most influential and prestigious articles. The author's keyword analysis identifies the research theme, patterns, and trends within a particular area of research.

This study utilised the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analysis) declaration as a review protocol, and the data is retrieved accordingly. Therefore, 104 articles from Scopus and 28 from Web of Science were combined in R-Environment, and 25 duplicates were removed using RStudio. Finally, 107 papers were selected for further analysis. After the abstract level screening, the study reviewed 99 articles bibliographically published in peer-reviewed journals from prominent academic databases Scopus and WoS between 2011 to April 2023. We used the VOSviewer software tool for analysing bibliometric networks that allow the construction, visualisation, and exploration of maps based on any form of network data.

The review identified emerging themes: artificial intelligence, digitalization, sustainability, root cause analysis, topic modelling, and digital voice-of-customers. To establish the intellectual structure of the field and identify gaps, co-citation and content analysis were used. The content of 49 papers in the identified clusters was then carefully analysed. The four primary themes are the relationship of Quality 4.0 with Industry 4.0, the conceptualization of Quality 4.0, recommendations for the new Quality 4.0 model, and the impact of Quality 4.0. The findings provide an excellent foundation for future research in this field for policymakers, managers, practitioners, and academia.

This is the first systematic literature review-cum-bibliometric analysis on quality 4.0 that covers the field comprehensively. Based on the present review, the paper proposes six possible future research directions to investigate.

This study has two main objectives. First, to examine the indirect effects of digital platform capability and digital resilience on digital transformation (DT) outcomes for small- and medium-sized enterprises (SMEs), and second, to investigate how digital business model maturity influences these indirect effects.

The study adopts a quantitative design and collects data through a self-reporting survey from individuals in the technological industries. The Partial Least Squares-Structural Equation Modelling (PLS-SEM) and PLS multi-group analysis examine the measurement and structural models and the significance of differences in indirect paths based on the digital business model maturity level, serving as a moderator.

The findings of this study provide valuable insights into the internationalisation of digital SMEs. They indicate that digital platform capability and resilience fully mediate, connecting digital resources to SME growth. The study also confirms the digital business model maturity’s positive and significant moderating effect on these indirect relationships.

This research contributes to the existing literature by focusing on the international outcomes of platform ecosystems in developing markets. It explores how digital platform capability and resilience support the digital transformation of SMEs, considering their vulnerability due to their small size. The study also fills a research gap by investigating the relationship between big data, digital leadership and the international growth of digital platforms. Lastly, it explores the role of digital maturity in the relationships between antecedents, determinants and outcomes of digitalisation.

This paper presents a conceptual framework based on an extensive literature review. The aim of this study is to deepen understanding of the relationship between carbon performance and the financial market by applying qualitative research approaches.

The investigation has identified 372 articles sourced from Scopus databases, subjecting the bibliographic data to a comprehensive qualitative–quantitative analysis. The research uses established protocols for a structured literature review, adhering to PRISMA guidelines, machine learning-based structural topic modelling using Python and bibliometric citation analysis.

The results identified the leading academic authors, institutions and countries concerning carbon performance and financial markets literature. Quantitative studies dominate this research theme. The study has identified six knowledge clusters using topic modelling related to environmental reporting; price drivers of carbon markets; environmental policy and capital markets; financial development and carbon emissions; carbon risk and financial markets; and environmental performance and firm value. The results of the study also present the opportunities associated with carbon performance and the financial market and propose future research agendas on research through theory, characteristics, context and methodology.

The results of the study offer insights to practitioners, researchers and academicians regarding scientific development, intricate relationships and the complexities involved in the intersection of carbon performance and financial markets. For policymakers, a better understanding of carbon performance and financial markets will contribute to designing policies to set up priorities for countering carbon emissions.

The study highlights the critical areas that require attention to limit greenhouse gas emissions and promote decarbonisation effectively. Policymakers can leverage these insights to develop targeted and evidence-based policies that facilitate the transition to a more sustainable and low-carbon economy.

The study initially attempts to discuss the research stream on carbon performance and financial markets literature from a systematic literature review.