To read this content please select one of the options below:

Digital transformation and SME internationalisation: unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity

Hashem Aghazadeh (University of Tehran, Tehran, Iran)
Farzad Zandi (University of Tehran, Tehran, Iran)
Hannan Amoozad Mahdiraji (Birmingham Business School, University of Birmingham, Birmingham, UK)
Razieh Sadraei (Coventry University, Coventry, UK)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 20 December 2023

Issue publication date: 10 September 2024

1517

Abstract

Purpose

This study has two main objectives. First, to examine the indirect effects of digital platform capability and digital resilience on digital transformation (DT) outcomes for small- and medium-sized enterprises (SMEs), and second, to investigate how digital business model maturity influences these indirect effects.

Design/methodology/approach

The study adopts a quantitative design and collects data through a self-reporting survey from individuals in the technological industries. The Partial Least Squares-Structural Equation Modelling (PLS-SEM) and PLS multi-group analysis examine the measurement and structural models and the significance of differences in indirect paths based on the digital business model maturity level, serving as a moderator.

Findings

The findings of this study provide valuable insights into the internationalisation of digital SMEs. They indicate that digital platform capability and resilience fully mediate, connecting digital resources to SME growth. The study also confirms the digital business model maturity’s positive and significant moderating effect on these indirect relationships.

Originality/value

This research contributes to the existing literature by focusing on the international outcomes of platform ecosystems in developing markets. It explores how digital platform capability and resilience support the digital transformation of SMEs, considering their vulnerability due to their small size. The study also fills a research gap by investigating the relationship between big data, digital leadership and the international growth of digital platforms. Lastly, it explores the role of digital maturity in the relationships between antecedents, determinants and outcomes of digitalisation.

Keywords

Citation

Aghazadeh, H., Zandi, F., Amoozad Mahdiraji, H. and Sadraei, R. (2024), "Digital transformation and SME internationalisation: unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity", Journal of Enterprise Information Management, Vol. 37 No. 5, pp. 1499-1526. https://doi.org/10.1108/JEIM-02-2023-0092

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

Related articles