Search results
21 – 30 of over 9000
New research on the role of habits and rules in working practices could have a significant impact on the way management understands the routines subordinate individuals use and…
Abstract
New research on the role of habits and rules in working practices could have a significant impact on the way management understands the routines subordinate individuals use and how effective change may be brought about. Whilst generally applicable, the benefits of understanding such routines, and how and why they should be encouraged, is highly visible in the public sector where multiple goals are commonplace.
Details
Keywords
Jorge Nascimento and Sandra Maria Correia Loureiro
Considering the relevance of understanding what influences environmentally sustainable consumer choices, the present study aims to examine and synthesize the key determinants…
Abstract
Purpose
Considering the relevance of understanding what influences environmentally sustainable consumer choices, the present study aims to examine and synthesize the key determinants factors from literature and outline a new conceptual framework for explaining green purchasing behaviors (GPBs).
Design/methodology/approach
A bibliometric analysis was conducted on 161 articles extracted from Web of Science and Scopus databases, which were systematically evaluated and reviewed, and represent the current GPB knowledge base. Content analysis, science mapping and bibliometric analysis techniques were applied to uncover the major theories and constructs from the state-of-the-art.
Findings
The evolving debate between altruistic and self-interest consumer motivations reveals challenges for rational-based theories, as most empirical applications are not focused on buying behaviors, but instead either on pro-environmental (non-buying) activities or on buying intentions. From the subset of leading contributions and emerging topics, nine thematic clusters are unveiled in this investigation, which were combined to create the new PSICHE framework with the purpose of predicting GPB: (P)roduct-related factors, (S)ocial influences, (I)ndividual factors, (C)oncerns about the environment, (H)abits and (E)motions.
Practical implications
By uncovering the multiple intervening factors in GPB decision processes, this study will assist practitioners and academics to move forward on how to foster more sustainable consumer behaviors.
Originality/value
The present study provides readers a summary of an unprecedentedly broad collection of papers, from which the key themes are categorized, the domain's intellectual structure is captured and an actionable framework for enhancing the understanding GPB is proposed. Four new thrust areas and a set of future research questions are included.
Details
Keywords
Tianling Xie, Iryna Pentina and Tyler Hancock
The purpose of this study is to explore customer-artificial intelligence (AI) service technology engagement and relationship development drivers, as well as potential negative…
Abstract
Purpose
The purpose of this study is to explore customer-artificial intelligence (AI) service technology engagement and relationship development drivers, as well as potential negative consequences in the context of social chatbots.
Design/methodology/approach
A sequential mixed-method approach combined exploratory qualitative and confirmatory quantitative analyses. A conceptual model developed from Study 1 qualitative content analysis of in-depth interviews with active users of the AI social chatbot Replika was tested in Study 2 by analyzing survey data obtained from current Replika users.
Findings
Loneliness, trust and chatbot personification drive consumer engagement with social chatbots, which fosters relationship development and has the potential to cause chatbot psychological dependence. Attachment to a social chatbot intensifies the positive role of engagement in relationship development with the chatbot.
Originality/value
This study was the first to combine qualitative and quantitative approaches to explore drivers, boundary conditions and consequences of relationship and dependence formation with social chatbots. The authors proposed and empirically tested a novel theoretical model that revealed an engagement-based mechanism of relationship and dependence formation with social chatbots.
Details
Keywords
There was unfinished business to address in the version of the planner–doer model developed in Thaler and Shefrin (1981). The unfinished business involved identifying and modeling…
Abstract
Purpose
There was unfinished business to address in the version of the planner–doer model developed in Thaler and Shefrin (1981). The unfinished business involved identifying and modeling the crucial roles played by temptation and mental accounting in pensions and savings behavior. The present paper has two objectives.
Design/methodology/approach
The first objective is to describe the key lessons learned in transitioning from the model in Thaler and Shefrin (1981) to the model in Shefrin and Thaler (1988), a transition which addressed some of the unfinished business. The second objective is to describe as yet unfinished business associated with developing a multicommodity, intertemporal version of the planner–doer framework, incorporating the concepts of temptation and mental accounting, to replace the neoclassical theory of the consumer.
Findings
Doing so will provide a theoretical foundation for nudges related to household budgeting, spending, saving, borrowing and investing.
Originality/value
This paper presents the first behavioral theory of the consumer, focusing on the manner in which consumers actually make decisions about budgeting, spending. borrowing and saving. The approach in the paper can be viewed as a behavioral counterpart to the neoclassical theory of the consumer. In contrast to the neoclassical approach, which assumes that consumers set and follow utility maximizing budgets, the empirical evidence indicates that only a small minority of consumers describe themselves as setting and following budgets. The behavioral theory presented here focuses on the heuristic nature of consumers' actual budgeting processes and extends the approach described in Thaler and Shefrin's 1981 seminal paper on self-control. The core of the present paper is a working paper which Shefrin and Thaler began in 1980, and as such represents unfinished business from that time. The first part of this paper describes earlier unfinished business from the 1981 framework that the authors subsequently addressed as they developed the behavioral life cycle hypothesis during the 1980s.
Details
Keywords
Joyce P.S. Chan, Jessie H.Y. Yeung, Nicholas C.Q. Wong, Richie C.H. Tan and N. Musa
The purpose of this paper is to understand how digital media technologies can enhance offender rehabilitation in correctional institutions.
Abstract
Purpose
The purpose of this paper is to understand how digital media technologies can enhance offender rehabilitation in correctional institutions.
Design/methodology/approach
A qualitative approach was adopted for this study involving young prisoners who had been incarcerated for at least six months. In total, 16 participants who fulfilled the criteria of listening to at least 30 of the podcasts were eventually selected for face-to-face interview.
Findings
This study focuses on how the radio podcast impacted the rehabilitation process of the 16 young inmates. From data collected through the interviews, three major themes emerged from the study, namely, reflective thinking, increased motivation to change and structured routines. The participants highlighted how these factors are essential in moving them towards successful rehabilitation upon their release.
Research limitations/implications
A convenient sample was used as there was a lack of a more diverse sample to better represent the prison population in Singapore. The number of participants who took part in the study were limited and only young inmates. Thus, the outcome of the research may not be directly applicable to the general prison population. Another issue is that media has short-lived effects and does not encourage persistent learning, it would be prudent to explore other options that can complement the radio podcasts.
Originality/value
The study indicated that the use of digital media technology can effectively aid the rehabilitation of offenders in Singapore. It enhanced work efficiency since fewer resources were required as inmates can have podcast access within their cells. The content of the podcasts complements the overall framework of rehabilitation for young inmates when they are serving their sentences in the institutions.
Details
Keywords
Jane Lu Hsu and Chih-Hung Feng
The purpose of this paper is to examine factors influencing environmental behaviour of the general public and to develop educational implications that will enhance effectiveness…
Abstract
Purpose
The purpose of this paper is to examine factors influencing environmental behaviour of the general public and to develop educational implications that will enhance effectiveness in information dissemination for environmental sustainability in Taiwan.
Design/methodology/approach
A survey using personal interviews was administered in Taipei, Taichung and Kaohsiung metropolitan areas following stratified sampling method based on age and gender distributions of the population between the ages of 18 and 59 in Taiwan. Total valid samples were 481. Probit model was applied to examine factors influencing environmental behaviour.
Findings
Based on findings in the study, environmental knowledge, pro-environmental attitude (emphasising balance of nature), altruism and habitual behaviour positively influence environmental behaviour. Humancentric (emphasising human domination) negatively influence environmental behaviour. The following educational implications are capable to enlarge a spectrum of environmental behaviour in Taiwan: including topics of waste avoidance and reduction in chemical usage for cleaning or for insecticides in lessons/curricula; and promote general public to live a life which causes fewer burdens on the environment.
Research limitations/implications
Environmental education plays fundamental role in educating the public with concurrent environmental knowledge, in an expectation that the general public would take the information into consideration and modify behaviour in an effort to sustain the environment. Research implications of this study are: environmental behaviour is multidimensional and can be examined using a comprehensive set of statements including domains of energy conservation, mobility and transportation, waste avoidance, consumerism and recycling; and habitual behaviour is an influencing factor to explain environmental behaviour and can be examined thoroughly in future studies.
Originality/value
The study provides insights into environmental education based on examining factors influencing environmental behaviour. It advances the field by exploring environmental behaviour in five domains and revealing habitual behaviour as an influential factor. This allows educators to comprehend gaps in environmental behaviour and the needs for environmental education in Taiwan.
Details