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1 – 10 of 813Gang Li and Xiaoying Jiao
The purpose of this paper is to provide a short review of tourism forecasting literature and general summary of the trends and developments in tourism forecasting and…
Abstract
Purpose
The purpose of this paper is to provide a short review of tourism forecasting literature and general summary of the trends and developments in tourism forecasting and point out directions for future research in the next 75 years.
Design/methodology/approach
This is a general literature overview.
Findings
Key trends are identified for next 75 years.
Originality/value
First overview in tourism forecasting that provides foresight on long-term future trends (over next 75 years).
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Suganeshwari G., Syed Ibrahim S.P. and Gang Li
The purpose of this paper is to address the scalability issue and produce high-quality recommendation that best matches the user’s current preference in the dynamically…
Abstract
Purpose
The purpose of this paper is to address the scalability issue and produce high-quality recommendation that best matches the user’s current preference in the dynamically growing datasets in the context of memory-based collaborative filtering methods using temporal information.
Design/methodology/approach
The proposed method is formalized as time-dependent collaborative filtering method. For each item, a set of influential neighbors is identified by using the truncated version of similarity computation based on the timestamp. Then, recent n transactions are used to generate the recommendation that reflect the recent preference of the active user. The proposed method, lazy collaborative filtering with dynamic neighborhoods (LCFDN), is further scaled up by implementing in spark using parallel processing paradigm MapReduce. The experiments conducted on MovieLens dataset reveal that LCFDN implemented on MapReduce is more efficient and achieves good performance than the existing methods.
Findings
The results of the experimental study clearly show that not all ratings provide valuable information. Recommendation system based on LCFDN increases the efficiency of predictions by selecting the most influential neighbors based on the temporal information. The pruning of the recent transactions of the user also addresses the user’s preference drifts and is more scalable when compared to state-of-art methods.
Research limitations/implications
In the proposed method, LCFDN, the neighborhood space is dynamically adjusted based on the temporal information. In addition, the LCFDN also determines the user’s current interest based on the recent preference or purchase details. This method is designed to continuously track the user’s preference with the growing dataset which makes it suitable to be implemented in the e-commerce industry. Compared with the state-of-art methods, this method provides high-quality recommendation with good efficiency.
Originality/value
The LCFDN is an extension of collaborative filtering with temporal information used as context. The dynamic nature of data and user’s preference drifts are addressed in the proposed method by dynamically adapting the neighbors. To improve the scalability, the proposed method is implemented in big data environment using MapReduce. The proposed recommendation system provides greater prediction accuracy than the traditional recommender systems.
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Li Gao, Gang Li, Fusheng Tsai, Chen Gao, Mengjiao Zhu and Xiaopian Qu
This article analyzes the effects of artificial intelligence (AI) stimuli on customer engagement as well as on value co-creation. The moderating role played by customer…
Abstract
Purpose
This article analyzes the effects of artificial intelligence (AI) stimuli on customer engagement as well as on value co-creation. The moderating role played by customer ability readiness is also examined.
Design/methodology/approach
Total 426 questioners are collected from the customers who consumed intelligent service robot.
Findings
First, the perceived interactivity (PI) of AI stimuli have a significant positive impact on value co-creation; second, customer engagement plays a mediating effect on the relationship between PI and value co-creation; finally, customer ability readiness has a positive moderating effect on the relationship between AI stimuli, customer engagement and value co-creation.
Research limitations/implications
Firstly, the method of questionnaire survey has certain limitations, In future research, more advanced survey methods (such as social perception calculations) can be used to make survey samples more comprehensive and analysis results more accurate. Secondly, the paper used a single-dimensional test for the two variables of customer engagement and value co-creation. Future research should divide the dimensions of customer engagement and value co-creation into more specific way. Finally, this study lacks research on the regulatory effect of customer ability readiness and further division of customer readiness.
Practical implications
First, this paper uses the arousal theory to participate in marketing theory and value co-creation theory, which is the cross and fusion of theory, and also the enrichment and expansion of the existing theoretical research, with a certain theoretical innovation. Second, based on previous research, this research developed and designed a measurement scale for AI stimuli. Finally, through empirical research, it is found that the perceived personalization of AI stimuli does not have a significant direct effect on value co-creation, which is a new views and insight.
Social implications
First, when using intelligent customer service robots, companies should pay attention to improving the PI and personalization of intelligent customer service robots. Second, companies should attach importance to the development environment of customer engagement, proactively and effectively identify customer needs. Finally, companies should provide customers with a good support atmosphere, publicize and explain in advance the use of intelligent customer service robots to increase their confidence.
Originality/value
The study develops a scale of AI stimuli and is among the first to integrate and examine the inter-relationships between customer engagement, customer ability, and value co-creation from the increasingly important phenomenological perspective of AI.
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Abstract
Purpose
This study aims to examine whether and when real-time updated online search engine data such as the daily Baidu Index can be useful for improving the accuracy of tourism demand nowcasting once monthly official statistical data, including historical visitor arrival data and macroeconomic variables, become available.
Design/methodology/approach
This study is the first attempt to use the LASSO-MIDAS model proposed by Marsilli (2014) to field of the tourism demand forecasting to deal with the inconsistency in the frequency of data and the curse problem caused by the high dimensionality of search engine data.
Findings
The empirical results in the context of visitor arrivals in Hong Kong show that the application of a combination of daily Baidu Index data and monthly official statistical data produces more accurate nowcasting results when MIDAS-type models are used. The effectiveness of the LASSO-MIDAS model for tourism demand nowcasting indicates that such penalty-based MIDAS model is a useful option when using high-dimensional mixed-frequency data.
Originality/value
This study represents the first attempt to progressively compare whether there are any differences between using daily search engine data, monthly official statistical data and a combination of the aforementioned two types of data with different frequencies to nowcast tourism demand. This study also contributes to the tourism forecasting literature by presenting the first attempt to evaluate the applicability and effectiveness of the LASSO-MIDAS model in tourism demand nowcasting.
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Miaomiao Chen, Lu An, Gang Li and Chuanming Yu
The purpose of the study is to evaluate the severity of public events in real time from the perspective of social media and to construct the early warning mechanism of…
Abstract
Purpose
The purpose of the study is to evaluate the severity of public events in real time from the perspective of social media and to construct the early warning mechanism of public events.
Design/methodology/approach
This study constructed the severity assessment system of public events from the dimensions of the netizens' role, the Internet media's role, the spread of public events and the attitudes and feelings of netizens. The method of analyzing the influence tendency of the public event severity indicators was proposed. A total of 1,107,308 microblogging entries regarding four public events were investigated. The severity of public events was divided into four levels.
Findings
It is found that serious public events have higher indicator values than medium level events on the microblogging platform. A quantitative severity classification standard for public events was established and the early warning mechanism of public events was built.
Research limitations/implications
Microblogging and other social media platforms provide rich clues for the real-time study and judgment of public events. This study only investigated the Weibo platform as the data source. Other social media platforms can also be considered in future.
Originality/value
Different from the ex-post evaluation method of judging the severity of public events based on their physical loss, this study constructed a quantitative method to dynamically determine the severity of public events according to the clues reflected by social media. The results can help the emergency management departments judge the severity of public events objectively and reduce the subjective negligence and misjudgment.
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Gang Li, Shuo Jia and Hong-Nan Li
The purpose of this paper is to make a theoretical comprehensive efficiency evaluation of a nonlinear analysis method based on the Woodbury formula from the efficiency of…
Abstract
Purpose
The purpose of this paper is to make a theoretical comprehensive efficiency evaluation of a nonlinear analysis method based on the Woodbury formula from the efficiency of the solution of linear equations in each incremental step and the selected iterative algorithms.
Design/methodology/approach
First, this study employs the time complexity theory to quantitatively compare the efficiency of the Woodbury formula and the LDLT factorization method which is a commonly used method to solve linear equations. Moreover, the performance of iterative algorithms also significantly effects the efficiency of the analysis. Thus, the three-point method with a convergence order of eight is employed to solve the equilibrium equations of the nonlinear analysis method based on the Woodbury formula, aiming to improve the iterative performance of the Newton–Raphson (N–R) method.
Findings
First, the result shows that the asymptotic time complexity of the Woodbury formula is much lower than that of the LDLT factorization method when the number of inelastic degrees of freedom (IDOFs) is much less than that of DOFs, indicating that the Woodbury formula is more efficient for local nonlinear problems. Moreover, the time complexity comparison of the N–R method and the three-point method indicates that the three-point method is more efficient than the N–R method for local nonlinear problems with large-scale structures or a larger ratio of IDOFs number to the DOFs number.
Originality/value
This study theoretically evaluates the efficiency of nonlinear analysis method based on the Woodbury formula, and quantitatively shows the application condition of the comparative methods. The comparison result provides a theoretical basis for the selection of algorithms for different nonlinear problems.
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Lu An, Yan Shen, Gang Li and Chuanming Yu
Multiple topics often exist on social media platforms that compete for users' attention. To explore how users’ attention transfers in the context of multitopic competition…
Abstract
Purpose
Multiple topics often exist on social media platforms that compete for users' attention. To explore how users’ attention transfers in the context of multitopic competition can help us understand the development pattern of the public attention.
Design/methodology/approach
This study proposes the prediction model for the attention transfer behavior of social media users in the context of multitopic competition and reveals the important influencing factors of users' attention transfer. Microblogging features are selected from the dimensions of users, time, topics and competitiveness. The microblogging posts on eight topic categories from Sina Weibo, the most popular microblogging platform in China, are used for empirical analysis. A novel indicator named transfer tendency of a feature value is proposed to identify the important factors for attention transfer.
Findings
The accuracy of the prediction model based on Light GBM reaches 91%. It is found that user features are the most important for the attention transfer of microblogging users among all the features. The conditions of attention transfer in all aspects are also revealed.
Originality/value
The findings can help governments and enterprises understand the competition mechanism among multiple topics and improve their ability to cope with public opinions in the complex environment.
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Lu An, Yan Shen, Yanfang Tao, Gang Li and Chuanming Yu
This study aims to profile the government microbloggers and evaluate their roles. The results can help improve the governments' response capability to public emergencies.
Abstract
Purpose
This study aims to profile the government microbloggers and evaluate their roles. The results can help improve the governments' response capability to public emergencies.
Design/methodology/approach
This study proposes the user profiling and role evaluation model of government microbloggers in the context of public emergencies. The indicators are designed from the four dimensions of time, content, scale and influence, and the feature labels are identified. Three different public emergencies were investigated, including the West Africa Ebola outbreak, the Middle East respiratory syndrome outbreak and the Shandong vaccine case in China.
Findings
The results found that most government microbloggers were follower responders, short-term participants, originators, occasional participants and low influencers. The role distribution of government microbloggers was highly concentrated. However, in terms of individual profiles, the role of a government microblogger varied with events.
Social implications
The findings can provide a reference for the performance assessment of the government microbloggers in the context of public emergencies and help them improve their ability to communicate with the public and respond to public emergencies.
Originality/value
By analyzing the performance of government microbloggers from the four dimensions of time, content, scale and influence, this paper fills the gap in existing literature on designing the user profiling and role evaluation model of government microbloggers in the context of public emergencies.
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Qiujun Lan, Haojie Ma and Gang Li
Sentiment identification of Chinese text faces many challenges, such as requiring complex preprocessing steps, preparing various word dictionaries carefully and dealing…
Abstract
Purpose
Sentiment identification of Chinese text faces many challenges, such as requiring complex preprocessing steps, preparing various word dictionaries carefully and dealing with a lot of informal expressions, which lead to high computational complexity.
Design/methodology/approach
A method based on Chinese characters instead of words is proposed. This method represents the text into a fixed length vector and introduces the chi-square statistic to measure the categorical sentiment score of a Chinese character. Based on these, the sentiment identification could be accomplished through four main steps.
Findings
Experiments on corpus with various themes indicate that the performance of proposed method is a little bit worse than existing Chinese words-based methods on most texts, but with improved performance on short and informal texts. Especially, the computation complexity of the proposed method is far better than words-based methods.
Originality/value
The proposed method exploits the property of Chinese characters being a linguistic unit with semantic information. Contrasting to word-based methods, the computational efficiency of this method is significantly improved at slight loss of accuracy. It is more sententious and cuts off the problems resulted from preparing predefined dictionaries and various data preprocessing.
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