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Article
Publication date: 28 September 2021

M.K.C.S. Wijewickrama, Nicholas Chileshe, Raufdeen Rameezdeen and J. Jorge Ochoa

The purpose of this paper is twofold: firstly, to identify the information-centric strategies of external stakeholders that influence the quality assurance (QA) in the reverse…

Abstract

Purpose

The purpose of this paper is twofold: firstly, to identify the information-centric strategies of external stakeholders that influence the quality assurance (QA) in the reverse logistics supply chains (RLSC) of demolition waste (DW) and, secondly, to recognize the determinants for using each strategy.

Design/methodology/approach

Semi-structured interviews were conducted with 21 professionals representing five external stakeholder groups: state and local government agencies, non-government organizations (NGOs), forward supply chain upstream and downstream actors. The data was analyzed based on Creswell's five-step process, and the conventional content analysis was used for coding and generating themes.

Findings

The study found seven information-centric influence strategies: regulating, monitoring, leading, incentivizing, demolition approval, forming contracts and specifications. The state government organizations were the most dominant in influencing the QA in RLSC. All external stakeholders use both aggressive and cooperative strategies. The urgent, legitimate and economic core of the issue decides the type of strategy to exert an information-centric influence over the QA in RLSC of DW.

Originality/value

To the author's best knowledge, this study is one of the first investigations performed based on a theoretical basis within the context of RLSC in the construction industry (CI). This study used empirical data to elaborate the stakeholder theory while providing new knowledge on stakeholder influence, particularly those relevant to information sharing. Thus, this study developed a theoretical base that future researchers in the study domain could use.

Details

Benchmarking: An International Journal, vol. 29 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 31 May 2022

U.D.R.E. Ruwanpura and B.A.K.S. Perera

Accelerating the influences of external stakeholders in any construction project is inevitable. Studies on external stakeholder influence on construction projects and literature…

Abstract

Purpose

Accelerating the influences of external stakeholders in any construction project is inevitable. Studies on external stakeholder influence on construction projects and literature on external stakeholder management in irrigation infrastructure projects executed with donor funds are scarce. Thus, this study aimed to investigate how to manage the external stakeholders' influence on donor-funded irrigation infrastructure projects effectively.

Design/methodology/approach

A mixed approach consisting of 17 semi-structured interviews and two rounds of questionnaire surveys was adopted to rank the following: the types of external stakeholders who can significantly influence irrigation infrastructure projects, significant influencing strategies used by those stakeholders, and significant strategies that can be adopted to manage external stakeholder influence on the projects.

Findings

In total, 12 of external stakeholders who can significantly influence irrigation infrastructure projects were identified; 17 significant influencing strategies used by external project stakeholders and 22 significant strategies used to manage external stakeholder influence on the projects were identified. The influencing/management strategies specific to each external stakeholder type and those that are common to all external stakeholder types were identified separately. The grievance redress mechanism should be activated for managing external stakeholder influence on donor-funded irrigation infrastructure projects.

Originality/value

This study contributes to theory by identifying significant strategies that can be used to manage external stakeholder influence on donor-funded irrigation infrastructure projects during the planning and design stages. The study will help project teams to handle external stakeholder influence on the projects successfully, accomplish project objectives, and make maximum utilization of the donor funds received.

Details

Smart and Sustainable Built Environment, vol. 12 no. 4
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 7 May 2021

Fiona Robertson

This paper aims to investigate social influences on the UK integrated reporting (<IR>) adoption and implementation.

Abstract

Purpose

This paper aims to investigate social influences on the UK integrated reporting (<IR>) adoption and implementation.

Design/methodology/approach

The study was based on in-depth semi-structured interviews with 36 senior executives actively involved in <IR> within 17 organisations.

Findings

Main social influences on adoption externally were reported design consultants and to a lesser extent, external auditors, primarily to legitimise <IR>. Internal influences were board support for <IR>, with the main driver being the mind-set of the CFO/Chairman to drive sustainability throughout the organisation or to regain trust in society. Social influences aiding further diffusion at the implementation stage came from three external sources: business networks; report design consultants; and external auditors. Internal influences in driving <IR> diffusion within organisations were identified in five functional areas, with finance, sustainability and communications functions exerting the greatest external influence on the diffusion of <IR>.

Research limitations/implications

This research study was limited by the small sample of organisations that participated, although significant efforts were made to ensure that the sample incorporated the majority of early adopter UK organisations who demonstrated best practice in <IR>. Therefore, the findings are specific to the research context and do not represent statistical generalisations.

Practical implications

Empirical evidence identifying social influences from a practitioner perspective provides recommendations as to how <IR> may be further diffused in the future.

Social implications

<IR> creates the potential to significantly improve the long-term health of corporations and the external environment they impact through consideration of the three indivisible and integrated dimensions of sustainable development, the economy, society and the environment and can contribute to a sustainable society by providing the opportunity for organisations to respond to the UN Sustainable Development Goals. This highlights the significance of the research, which aims to gain insights into <IR> social influences which can assist in the adoption and implementation of <IR>.

Originality/value

This is the first comprehensive study of social influences on the <IR> adoption and implementation practices in the UK. It incorporates recommendations to improve the likelihood of subsequent adoption and diffusion of <IR> based on the findings.

Details

Journal of Global Responsibility, vol. 12 no. 3
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 24 October 2018

Lobone Lloyd Kasale, Mathieu Winand and Leigh Robinson

Organisational performance of sport organisations has been studied over the last three decades. However, little attention was paid towards performance management (PM) compared to…

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Abstract

Purpose

Organisational performance of sport organisations has been studied over the last three decades. However, little attention was paid towards performance management (PM) compared to performance measurement. The purpose of this paper is to close this research gap by establishing a holistic perspective for PM of National Sports Organisations (NSOs) that accounts for their uniqueness, the interdependence of their operating systems and their relationship with their environments. Furthermore, this paper presents a holistic model of PM for NSOs.

Design/methodology/approach

The model was developed from a literature review process and uses the macro, meso and micro framework to describe external and internal environmental influences that affect the PM of NSOs.

Findings

The NSO’s ability to respond to the dynamics of their external environment by implementing organisational processes that account for the resources available and their structural designs influences their PM. Furthermore, the ability of the individuals within NSO to create enabling environments for PM influences organisational efficiency and effectiveness.

Research limitations/implications

This paper contributes to sport management literature on the PM of NSOs, and informs sport managers on ways to improve organisational performance by implementing holistic approaches to PM.

Originality/value

This is the first study that takes a holistic approach to PM of NSO and depicts the specific elements that play a crucial role in managing NSO’s multi-dimensional performance.

Details

Sport, Business and Management: An International Journal, vol. 8 no. 5
Type: Research Article
ISSN: 2042-678X

Keywords

Article
Publication date: 19 October 2010

Hui‐Chih Wang and Her‐Sen Doong

Taiwan is one of several leading countries in the mobile music context. Accordingly, Taiwan's experiences in promoting mobile music service diffusion are of importance and…

Abstract

Purpose

Taiwan is one of several leading countries in the mobile music context. Accordingly, Taiwan's experiences in promoting mobile music service diffusion are of importance and interest to international practitioners and researchers. Applying Rogers' innovation diffusion theory, this study aims to employ econometric models to investigate whether the diffusion of mobile music service adoption is affected by external influences (e.g. mass media advertising, salespeople, and service providers), internal influences (e.g. interactions and imitations among acquaintances), or a combination of such influences.

Design/methodology/approach

To determine which influence best explained the diffusion of mobile music adoptions, the external, internal, and Von Bertalanffy mixed influence diffusion models were tested in this study. GNUS, a strongly functional language and environment to statistically explore data sets, was used to estimate the parameters of each model. The performance of each diffusion model was then examined using the Akaike AIC and Schwarz BIC statistics.

Findings

Findings indicated that the Von Bertalanffy mixed influences model best describes the diffusion pattern of mobile music service adoption and that acquaintances' influence in terms of interactions is the dominant factor influencing mobile music service adoption decision in Taiwan.

Originality/value

How managers of a mobile music service provider can use the internal and external influences interchangeably to effectively accelerate the mobile music diffusion at the different stage of product lifecycle is presented in this study. Indeed, the mobile music service is one of the most important industries worldwide not only because its penetration rate in many countries is over 50 percent, but also because of its killer applications. In light of this, the study contributes highly to theoretical and empirical examinations because the diffusion of the mobile music services within a society is the essence of the development/usage of the m‐commerce or music industries.

Details

Management Decision, vol. 48 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 27 September 2011

Simona Sternad, Miro Gradisar and Samo Bobek

Enterprise resource planning (ERP) systems have been implemented in most organizations for a few years. ERP solutions go through three phases of lifecycle: selection…

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Abstract

Purpose

Enterprise resource planning (ERP) systems have been implemented in most organizations for a few years. ERP solutions go through three phases of lifecycle: selection, implementation and operation phase; the operation phase consists of the stabilization stage and the routine stage. To improve the efficiency and effectiveness of ERP system use in the operation phase, organizations need to research the factors that have impact on users' satisfaction. A literature shows that few published studies have examined users' adoption of ERP systems through a technological acceptance model (TAM) or examined external factors that have influence the intention to use an ERP system, or ERP use in the stabilization stage. The purpose of this paper is to expose and research external factors which have influence on ERP users in the operation phase of ERP lifecycle and to investigate the impact of those factors on ERP system use.

Design/methodology/approach

The TAM proposed by Davis has been the most widely‐used model for researching user acceptance and usage of information technology/information systems. Despite the existence of several additions to TAM connected with ERP use, the authors aim to make further contribution in the area of external factors. Within this context the present research is focused on the mature use of ERP system (more than one year of ERP use in an organization). A limited number of external factors mentioned in already published papers connected with TAM regarding ERP use has also been extended. The authors have researched the effect of external factors through the second‐order factors on the original TAM. The model has been empirically tested using the data collected from a survey of 161 ERP users from a national telecom company, which has been using an ERP system since 1999. The model has been analysed using PLS approach.

Findings

The study shows that extended external factors observed through the second‐order factors have important influence on ERP usefulness and ERP ease of use; they also have a strong influence on the attitude toward using ERP system by ERP users in the routine (maturity) stage.

Originality/value

The paper researches the factors which have an impact on ERP solution use in the routine (mature) stage of ERP lifecycle. The paper adds to the literature, in that few previous studies have examined the users' adoption of ERP systems through the TAM or examined external factors that have influence on the intention to use an ERP system or ERP use in the stabilization stage.

Article
Publication date: 7 December 2015

María Pilar Martínez-Ruiz, Christian Tirelli, Alicia Izquierdo-Yusta and Ricardo Gómez-Ladrón-De-Guevara

The purpose of this paper is to analyze the influences of different variables on the dietary adjustment process of international university students. More specifically, the…

Abstract

Purpose

The purpose of this paper is to analyze the influences of different variables on the dietary adjustment process of international university students. More specifically, the authors investigate how ethnocentrism, perceived risk, and external influences affect their adjustment processes by considering three different temporal stages and exploring adjustment in relation to dietary practices.

Design/methodology/approach

After performing an in-depth review of the relevant literature, a structural equation analysis is conducted. This analysis relies on data from a sample of 139 international students enrolled in a Spanish university.

Findings

The results reveal that ethnocentrism is significant only in the second stage of the adjustment process. The level of perceived risk decreases during the adjustment process but also depends on the features international students have in common with the host culture; in contrast, external influences are important in all stages.

Research limitations/implications

International students should not be treated the same way during different stages of their adjustment. For example, during the first stage, the focus should be on minimizing their perceived risk and guaranteeing a safe environment in which they feel comfortable with buying. The role of the media and the training of salespeople should be highlighted in the second stage of adjustment.

Practical implications

The dietary adjustment for this group of short-term migrants is different than other groups, which tend to return to their country of origin. In contrast, international university students try to assimilate the host culture and be part of it.

Social implications

In the context of consumption, because international university students are influenced by all constructs detailed in this study, it is necessary to formulate a specific approach for each stage.

Originality/value

This research evidences how there is a great opportunity for diverse operators (e.g. universities, food retail chains) to influence the consumption habits of international university students, because they are more receptive than other migrant groups.

Details

British Food Journal, vol. 117 no. 12
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 19 June 2017

Esperanza Huerta, Yanira Petrides and Denise O’Shaughnessy

This research investigates the introduction of accounting practices into small family businesses, based on socioemotional wealth theory.

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Abstract

Purpose

This research investigates the introduction of accounting practices into small family businesses, based on socioemotional wealth theory.

Design/methodology/approach

A multiple-case study was conducted gathering data through interviews and documents (proprietary and public). The sample included six businesses (five Mexican and one American) from different manufacturing and service industries.

Findings

It was found that, although owners control the implementation of accounting practices, others (including family employees, non-family employees and external experts) at times propose practices. The owner’s control can be relaxed, or even eliminated, as the result of proposals from some family employees. However, the degree of influence of family employees is not linked to the closeness of the family relationship, but rather to the owners’ perceived competence of the family employee, indicating an interaction between competence and experience on one side, and family ties on the other.

Research limitations/implications

First, the owners chose which documentary data to provide and who was accessible for interviews, potentially biasing findings. Second, the degree of influence family employees can exert might change over time. Third, the study included a limited number of interviews, which can increase the risk of bias. Finally, all firms studied were still managed by the founder. It is possible that small family businesses that have undergone a succession process might incorporate accounting practices differently.

Practical implications

Organizations promoting the implementation of managerial accounting practices should be aware that, in addition to the owner, some family employees and external experts could influence business practices. Accountants already providing accounting services to small family business are also a good source for proposing managerial accounting practices

Originality/value

This study contributes to theory in four ways. First, it expands socioemotional theory to include the perceived competence of the family employee as a potential moderator in the decision-making process. Second, it categorizes the actors who can influence managerial accounting practices in small family businesses. Third, it further refines the role of these actors, based on their degree of influence. Fourth, it proposes a model that describes the introduction of managerial accounting practices in small family business.

Details

Qualitative Research in Accounting & Management, vol. 14 no. 2
Type: Research Article
ISSN: 1176-6093

Keywords

Article
Publication date: 13 February 2019

Sumukh Hungund and Venkatesh Mani

The purpose of this paper is to investigate the factors influencing small and medium enterprises’ (SMEs) adoption of innovation approaches.

Abstract

Purpose

The purpose of this paper is to investigate the factors influencing small and medium enterprises’ (SMEs) adoption of innovation approaches.

Design/methodology/approach

The methodology involves two steps. First, all the variables relevant to the adoption of innovation in SMEs are identified. Subsequently, primary data are gathered from decision makers of 213 SMEs, and a multinomial logistic regression analysis is performed.

Findings

The results indicate that SMEs adopt both open innovation and closed innovation approaches. The firm-level factors such as firm age, firm size, education qualification, work experience and culture, and external factors such as customers, competition, technological advances and ecosystem influence adoption of open innovation approach compared to closed innovation approach. Factors such as culture among firm-level factors and competition among external factors influence the adoption of closed innovation approach.

Practical implications

The study helps the managers or the decision makers of the SMEs to know the suitable factors influencing the firm to adopt innovation which could potentially help the firms in their business strategy.

Originality/value

The study explores the adoption of innovation approaches of SMEs in emerging economies. The outcomes of this research have far-reaching implications for theory and practitioners in emerging economies.

Details

Benchmarking: An International Journal, vol. 26 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 26 July 2021

Duy Quoc Nguyen

Organizational innovations are closely associated with organizational knowledge, and thus a firm builds its knowledge base to enhance its innovative performance. However, insights…

Abstract

Purpose

Organizational innovations are closely associated with organizational knowledge, and thus a firm builds its knowledge base to enhance its innovative performance. However, insights into this process are still limited, especially in the context of firms in developing countries. Building on the dynamic managerial capabilities literature and open innovation paradigm, this paper attempts to fill this gap by developing and empirically testing a model that investigates how firms in developing countries accumulate knowledge to innovate.

Design/methodology/approach

A model of a firm's knowledge accumulation and innovation is proposed in which it specifies relationships among absorptive capacity, knowledge breadth, research and development (R&D), knowledge depth, exploratory innovation and exploitative innovation, and then it is empirically tested by using the structural equation modeling (SEM) technique based on the surveyed data of Vietnamese firms.

Findings

The results indicate that absorptive capacity positively influences both knowledge breadth and knowledge depth, knowledge breadth positively influences R&D, R&D positively influences exploratory innovation and knowledge depth, and knowledge depth positively influences exploratory and exploitative innovation.

Practical implications

The study proposes an “acquire and develop” open innovation model for firms in developing countries in which firms acquire external technologies and then develop R&D (develop and design) capability to adapt acquired technologies to their local conditions to create new organizational-specific capabilities and exploratory innovation.

Originality/value

This study argues that external knowledge acquisition is beneficial to innovative performance of firms in developing countries via renewing their knowledge base. Furthermore, the study provides the unique evidence that novel external knowledge acquisition and internal R&D are fit to each other in the fit-as-mediation form in which novel external knowledge acquisition is mediated by R&D to positively influence exploratory innovation.

Details

Management Decision, vol. 60 no. 5
Type: Research Article
ISSN: 0025-1747

Keywords

1 – 10 of over 112000