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The purpose of this paper is to discuss the impact of Global Electronic Commerce (GEC) on transnational regulatory governance and to suggest a novel way of understanding its implications for national and transnational governance structures.

The paper has two components. The first part endeavours to establish a basis from which to observe regulatory governance of GEC and, in doing so, suggests a framework that draws together the relevant elements of transnational GEC governance. The second part examines the central determinants in shaping a functioning framework for GEC, namely, copyrights, data privacy protection and jurisdiction.

The findings are twofold. Owing to limitations deriving from institutional structural divergences; variations in cultural, political and commercial interests; and the relative power of non‐state actors, the cases first indicate how GEC has made multilateral negotiations between states more complex. Second, given the complexity of cross‐border governance and the variation in interests across its regulatory subsectors, GEC calls for an increasing degree of cultural harmonization across all regulatory subsectors.

In the absence of major views or paradigms, a novel approach to understanding the regulatory governance of GEC between states is a welcome addition to the study of transnational governance. Such an approach seeks to elucidate the impact of GEC on the development of transnational regulatory mechanisms, on the one hand, and the transformations that the governance of GEC imposes on transnational negotiation processes, on the other hand. It also seeks to understand how these underpinnings affect formation of holistic governance structures for GEC.

E‐governance initiatives are common in most countries as they promise a more citizen‐centric government and reduce operational cost. Unfortunately most of these initiatives have not been able to achieve the benefits claimed. Often the reason for this failure is a techno‐centric focus rather than a governance‐centric focus. The aim of this paper is to explore the necessary attributes of a governance‐centric initiative under the banner “excellent e‐governance” (e²‐governance), and describe a methodology for ensuring such excellence in e‐governance implementations.

The paper follows a case study approach for developing the concept of excellent e‐governance. It first conceptually differentiates between e‐government and e‐governance and describes the status of e‐governance in developing countries. It then differentiates between the two approaches to e‐governance: techno‐centric and governance‐centric. Next, the attributes of excellent e‐governance are explored in detail, and illustrated by two case studies. Then, the major issues for bringing excellence to e‐governance initiatives are identified. Last, a methodology under development, called “e‐governance engineering”, is described, which when applied to an e‐governance initiative, will ensure excellence.

Excellence (or governance‐centricism) in e‐governance requires the initiative to be effectiveness‐driven and not merely efficiency‐driven. This will require the initiative to be led by a “good governance” driven goal/purpose: additionally, the initiative must be outcome‐focused.

There has been a dearth of methodologies for implementing e‐governance initiatives, and an increase in the number of failed e‐governance projects. This paper proposes a methodology, “e‐governance engineering”, which aims to fill this gap and at the same time bring excellence to the e‐governance initiatives implemented.

The paper introduces the notion of “excellence” in e‐governance (e²‐governance), which is supposed to be the goal of all e‐governance initiatives. It also introduces a methodology to accomplish this goal. It is hoped that the methodology will help public administrators and public organisations in successfully designing and implementing e‐governance projects, thereby contributing to enhanced governance at optimal cost.

Introduction: Interest and action concerning fiscal accountability have surged around the world in recent years, especially among Sub-Saharan African countries, because decision-making in the region has traditionally been shrouded in secrecy, with the general public having almost no access to knowledge on the management of public funds. Limited fiscal transparency has led to government fiscal crises where citizens have begun to call for better governance and participation in public funds.

Purpose: This study examines the impact of e-governance on the overall fiscal performance in SSA, while the specific objectives include the effect of e-governance on the central government’s primary balance and public external debt stock.

Methodology: The study employs annual data across 43 SSA countries to analyse the study from 2000 to 2018 using the panel-corrected standard error (PCSE) method for estimating the models. Overall fiscal performance is generated through principal component analysis (PCA), which involves a linear combination of public external debt stock and central government primary balance.

Findings: The results reveal that there is clear evidence of the effectiveness of e-governance on the overall fiscal performance, even though this is not the same for the public external debt stock in SSA, despite the success recorded in the region’s ICT and telecommunication sectors in recent times. In addition, all other control variables impact fiscal performance except population growth.

This paper aims to introduce a systematic computing and analytical procedure that is applied to the co-author network to identify the temporal evolution and growth of research collaborations in the area of e-governance. The empirical analysis of the temporal co-author network can trace the emerging authors and knowledge bursts over time.

The study applied social network theory to trace the author collaboration patterns in the domain of e-governance. Analysis of the co-author network using micro and macro parameters was done to trace the temporal evolution of the author collaborations.

E-governance is a multi-disciplinary research domain split over streams of management, politics, information technology and electronics. Hence, research collaborations play a significant role in its advancement. The knowledge sharing between individual authors, institutions and groups through research collaborations, resulting in extensive sharing of data, equipment and research methods, has boosted research activities and development in e-governance. In this paper, the authors systematically analyse the current scenario of research collaborations in the area of e-governance using co-author network to estimate its impact on the advancement of the field. The authors also analysed the temporal evolution of the co-author networks, which show remarkable growth of research collaborations in the domain of e-governance from the year 2000.

The co-author network analysis is only a proxy measure for the analysis of research collaborations. The names of the authors and the university affiliations used in the article are as retrieved from the research repository of Scopus. The degree, citations and other parameters related with authors have scope only within the environment of the co-author network used in the analysis. The criteria used in the study is limited to the degree of research collaborations and the number of co-authored publications in the giant component of the co-author network.

Institutions, authors and governments can trace and select suitable topics and choose research groups of co-authors over the world for future research collaborations in e-governance. The knowledge about the emerging and most discussed topics gives an overview of the global research trends of e-governance.

The study identified the evolution of creative collaborations in e-governance in the global perspective. The methodology introduced here is helpful to detect the proficient and productive author collaborations and the spectrum of related e-governance research topics associated with them. As the author collaborations can be mapped to the institutional and country-level collaborations, the information is helpful for researchers, institutions and governments to establish the best collaborations in e-governance research based on the author proficiency, collaboration patterns and research topics as per the requirements.

The paper introduces a novel research methodology using temporal analysis of co-author network to identify the evolution of research patterns and the associated research topics.

After discussing recent academic attempts to assess the status of worldwide military transparency and accountability in nations which adopted open governance paradigms, this paper tries to show that such countries allegedly committed to democracy and open data should coherently fight for military transparency and citizen inclusion in the governance process, avoiding the prevalence of military secrecy over military transparency. The most important contribution of the paper is discussing the lack of military transparency, until now taken for granted as a traditional armed forces ’informal right, and proposing concrete definitions of military transparency and secrecy within the context of the open government partnership. In addition to the definitions, an exploratory model of how military accountability can affect military transparency has been suggested.

For the proposed endeavour, first a description on the context of open governance where the involved public defence sector is inserted is given. Second, notions of military transparency and secrecy are proposed. Finally, the paper discusses when military secrecy could be granted and what it means for military information to be unjustifiably kept secret. At the end, the urge of the citizen involvement to open the still insulated military governance systems is highlighted.

This paper proposes notions of military secrecy and military transparency and suggests the second term as a broader notion which includes the first. This paper also indirectly identifies the conditions for the inadmissibility of military secrecy and calls attention to the bad externalities of unjustifiably holding public information back.

The consideration of the proposed notions of military secrecy and military transparency could minimize the traditional excuse of military confidentiality that armed forces worldwide tend to not to convey public information to the public while making military accountability perfectly possible without overexposing its strategies regarding national defence.

Providing armed forces and citizens with concrete definitions of military secrecy and military transparency could not only help military institutions to develop a sincere transparency policy based on open government terms, but it could also guide interested media and citizens with their control and oversight tasks by establishing clear limits for alleged secrecy while releasing the borders for military transparency.

The suggested approach for military transparency and secrecy is not only adequate to the globalized strategy of open governance but also mainly a way to finally reward citizens’ often misused and manipulated trust.

It is the first attempt of an academic definition for military secrecy and military transparency taking into consideration the open government terms and aiming at improving military accountability.

Despite the increasing technological capabilities and its affordability, a significantly large proportion of developing nations’ population are still lacking resources to own basic information and communication technologies such as computer and internet. This suggests that majority of the citizens from developing countries (e.g. India) are also not able to access and use emerging electronic government applications and services. This is leading to a further and bigger digital divide gap that already exists between rural and urban as well as economically less and more able population. To reduce the widening digital divide, India has innovated Common Services Centres (CSCs) as means to deliver public services electronically to citizens at the village level. This viewpoint paper aims to discuss some of the challenges and obstacles of such CSCs and to offer some recommendations for their effective implementations and sustainable operations.

This is a viewpoint paper that is based on authors’ awareness of the context as well as knowledge and issues relevant to the research topic. A number of appropriate and current citations have been utilised to illustrate the current state on the topic as well as to support authors’ arguments presented in this paper.

The paper identified a number of key issues relevant for effective implementation and sustainable operation of CSCs. The authors present their views and recommendations related to the following key issues: connectivity problems, lack of or delayed rollout of government to citizen (G2C) services, demotivated village-level entrepreneurs due to lack of G2C services, low computer literacy, lack of awareness about services and facilities, lack of adequate training and support, poor provisioning of an effective infrastructure, lack of support from the concerned government officials, inaccessible locations, burden of high investment, corruption at the government level, lack of skilled manpower to run the CSCs, lack of power supply, language barrier, lack of space, problem with maintenance and management of connectivity network and problem caused by the Naxalite and anarchist activity.

The discussion and recommendations presented in this paper would be valuable to various agencies (both from public and private sectors) as well as policymakers for effective implementation and long-term sustainability of CSCs. The approach discussed in this paper offers an effective way to diffuse e-government applications and services in other developing countries (particularly resource-constrained nations from African, Asian and Latin American regions).

The purpose of this paper is to attempt to find out whether the new information and communication technologies can make a significant contribution to the achievement of the objective of good governance. The study identifies the factors responsible for creating a conducive environment for effective and successful implementation of e-governance for achieving good governance and the possible barriers in the implementation of e governance applications. Based on the comprehensive analysis it proposes a strategic policy framework for good governance in Punjab in India. Punjab is a developed state ranked amongst some of the top states of India in terms of per capita income and infrastructure.

The study designs a framework for good governance by getting the shared vision of all stakeholders about providing good quality administration and governance in the Indian context through “Participatory Stakeholder Assessment”. The study uses descriptive statistics, perception gap, ANOVA and factor analysis to identify the key factors for good governance, the priorities of public regarding e-services, the policy makers’ perspectives regarding good governance to be achieved through e-governance.

The study captures the good governance factors mainly contributing to the shared vision. The study further highlights that most Indian citizens in Punjab today believe in the power of information and communication technology (ICT) and want to access e-governance services. Major factors causing pain and harassment to the citizens in getting the services from various government departments include: unreasonable delay, multiple visits even for small services; poor public infrastructure and its maintenance in government offices. In the understanding of citizens the most important factors for the success of e-governance services are: overall convenience and experience of the citizens; reduction in the corruption levels by improvement in the transparency of government functioning and awareness about the availability of service amongst general masses.

The present study has evolved a shared vision of all stakeholders on good governance in the Indian context. It has opened up many new possibilities for the governments, not only to use ICTs and help them in prioritizing the governance areas for focused attention, but also help to understand the mindset of the modern citizenry, their priorities and what they consider as good governance. The study will help policy makers focus on these factors for enhancing speedy delivery of prioritized services and promote good governance in developing countries similar to India.

The purpose of this paper is to evaluate e‐governance projects for the social and economic development and citizen services by ten major states of India: Haryana, Punjab, Andhra Pradesh, Rajasthan, Madhya Pradesh, Maharashtra, Tamil Nadu, Karnataka, Kerala and West Bengal.

ICT and e‐governance policy framework of these ten states was captured from their published policy documents/ literature, as well as through the in‐person interviews and discussions with the concerned Secretary/Director/Managing Director level officials at different forums on the basis of a structured questionnaire.

The results highlight the policy gaps and suggest that there is a need to look at improving such factors as capacity building, common standards, security guidelines, quality, completeness, depth and spread of services, coordination, mindset, etc. In terms of overall performance, four e‐governance projects, e‐Sewa in Andhra Pradesh, Bhoomi in Karnataka, Setu in Maharashtra and Suwidha in Punjab had higher scores than other projects.

The paper introduces the best e‐governance projects which can be role models for other states in improving e‐governance initiatives. This will help policy makers to understand the policy gaps and focus on those parameters which lead to good governance, not only in India but in other similar developing economies as well.

To examine the progress local governments in Victoria. Australia have made utilizing the internet to deliver traditional services, and examine models that attempt to define the maturity of local government electronic service delivery.

The research approach comprised two components. The first was to examination and assess local government web sites in Victoria, and the second part involved an in‐depth case study with one local government.

The findings suggest that conventional linear e‐commerce and e‐Government maturity models are not applicable in the case of local government as this level of government traditionally focuses more on active community participation and interaction.

The research examines a wide sample of council web sites but the case study is limited to one council. It suggests that the implementation and uptake of e‐commerce and e‐Government across the local government sector have been mixed and more detailed models of electronic service are needed.

In Australia, there has been significant Federal government emphasis on initiatives to promote internet use for local government service provision, yet the move to electronic service delivery (ESD) in the sector has been varied. For the local government sector, the internet offers significant potential for the delivery of government services and this research identifies some significant issues.

The report on the research outlines the similarities and differences between the various levels of government and suggests that the purpose and needs of ESD are different for municipal councils.

Most of the existing studies in e-governance context have attempted to measure public value of projects in terms of quality of services provided, cost effectiveness of public organizations and extent to which public organizations are able to meet their social objectives. However, it is also important to explore variables influencing public value to pursue for attaining high public value from such projects. This paper aims to attempt to explore such variables based on Situation-Actor-Process (S-A-P) framework. In India, physical presence of citizens is still required at many public centers established for delivering a variety of government services. A citizen at the time of his visit to a public service center faces a situation, deals with different actors and is subjected to a set of processes. At the end of the service cycle, the citizen develops a perception about public value of the e-governance project. The paper aims at exploring the likely influence of “Improved Situation”, “Capability Level of Actors” and “Flexible Process Workflow” on “Public Value” of e-governance projects.

On the basis of a review of literature, variables likely to be influencing public value have been identified in terms of situation, actors and processes. A questionnaire was designed, and a survey conducted to measure public value and S-A-P-related variables in the context of two e-governance projects, namely, Passport Seva Project and Driving License Project in India. Survey data have been analyzed to study the influence of S-A-P-related variables on the public value of e-governance projects. Learning issues have been synthesized in terms of implications for practitioners as well as researchers for enhancing public value of e-governance projects.

The study has revealed that a citizen-centric e-governance project with observed high value of conceptualized S-A-P variables is expected to be characterized by high public value. The analysis has also reflected upon a need for an in-depth study to explore empirically validated linkages between S-A-P variables and public value of e-governance projects.

The paper is based on a pilot study in the context of two citizen-centric e-governance projects. It is required to study more such projects for the purpose of validating the proposed framework and arriving at generalized findings.

The study results are expected to sensitize practitioners to keep in view conceptualized variables related to situation, actors and processes while planning for citizen-centric e-governance projects. This may result in improved situation at the public service centers, better performance of employees and more flexible processes which may further help to increase the public value of such projects.

E-governance projects can perform a vital role in improving public value. In the context of India, a key objective of e-governance projects is to improve the service delivery of citizen-centric projects. The findings of the pilot study, based on the select two citizen-centric e-governance projects in India, reflect upon the likely relationship between public value and S-A-P variables. Thrust on improving situational aspects, as conceptualized in this study, is expected to improve comfort level of citizens while taking benefit of IT enabled services of government organizations. Better capability of actors at public organizations is likely to build trust and confidence among citizens toward these services. Adoption of flexible processes by public organizations is expected to ensure seamless delivery of services to citizens through alternate options. Enhanced delivery of services satisfies the need for improved public value and create positive attitude among society toward public organizations. It contributes to satisfaction level of citizens in terms of saving of time, money and efforts.

A review of literature has revealed a few studies undertaken in recent past with focus on measurement of public value in e-governance context. This paper is based on a novel idea of exploring the likely relationship between conceptualized S-A-P-related variables and public value of citizen-centric e-governance projects. Recommendations based on learning issues are expected to trigger suitable interventions to generate high public value from such projects.