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This paper aims to study the Zabdah housing project residents’ satisfaction on both dwelling and neighborhood levels. In addition, the determinants of residents’ satisfaction are studied.

A mixed methodology approach was used, merging quantitative and qualitative methods. The questionnaire was developed and filled out through structured interviews. Descriptive statistics and multiple linear regression were used to understand the residents’ satisfaction levels. In addition, the chi-square test of independence was used to determine whether demographics and dwelling type were related to residents’ satisfaction.

It was found that the residents’ satisfaction level with Zabdah housing was moderate on both dwelling and neighborhood levels. On the dwelling level, the tiny dwelling areas were a fundamental problem. On the neighborhood level, good neighborhood services were crucial to the success of this project, while the lack of green spaces negatively affected the quality of life of its residents. In addition, the number of family members and dwelling types were critical determinants of residents’ satisfaction.

The findings can be developed into guidelines to govern the creation of better affordable residential environments. Furthermore, the successful dwelling typologies in this project can be modified to be adopted in the future.

To the best of the authors’ knowledge, this is the first study of its kind to explore the relationship of demographics and dwelling type with residents’ satisfaction in affordable housing in Jordan.

There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can attract and retain students to their residences. This study aims to investigate satisfaction of higher institutions students with on-campus accommodation with an emphasis on the ethnicity of the students.

Using convenience sampling method, questionnaires were administered to students of selected residences in the study area. Mean item score was used to rank identified factors, whereas mean gap and Kruskal–Wallis K-test were adopted to examine the difference in opinion of students from various ethnic groups.

Overall, major features that make students dissatisfied with university-owned accommodations are enforcement of rule that compels all students to move out with their belongings during each recess, the effectiveness of the lift system, the size of wardrobe and closet, laundry service in the residence, numbers of electrical sockets and window quality. Considering dwelling unit features, neighbourhood, environmental, building quality and services provided by residence management, this study reveals that there is a significant difference in the satisfaction of students of diverse ethnic groups with their accommodation.

The study was limited to on-campus residences owned by higher education institutions in South Africa. However, the findings of the study can be adopted for off-campus residences, and such owned by private individuals, agencies and other bodies provided are approved by the institutions.

The findings of this study will help management of higher education institutions to improve quality of services in their residences for the satisfaction of their students. Developers, contractors and other stakeholders involved in construction of these residences will also find the findings useful in designing and construction of the facilities.

For the last 20 years, the Yemeni government has been providing housing schemes for low‐income groups. These low‐income housing schemes have not, however, been evaluated. Based on a post‐occupancy evaluation of three low‐income public housing schemes in Sana’a, Yemen, the paper describes the residents’ judgement and assessment of the environment in which they are living. Interviews with 180 occupants revealed that they attach great importance to the level of satisfaction with their neighbourhoods. The most important factor associated with neighbourhood satisfaction was privacy, a reflection of the cultural background in Yemeni society.

Residential satisfaction can be viewed as a part of life satisfaction. There are many studies related to the relationship between residents’ satisfaction with their environments and the quality of those environments. The purpose of this paper is to examine how this satisfaction differs according to the type of residential environment.

It is based on empirical data on the quality of life in the different residential environments of the Istanbul Metropolitan Area. The primary source of information was a household survey.

In an attempt to find solutions to problems with the quality of residential environments, the data were analyzed through several variables related to the subjective perceptions of residential satisfaction. According to the results of the research, residents living in planned neighborhoods in the city are more satisfied than those living in unplanned neighborhoods. The residents who live in the planned sections of the city are satisfied with the attractiveness and accessibility of their neighborhoods, while those who live in unplanned sections of the city are satisfied with their level of attachment to their neighborhoods.

The study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Istanbul could be monitored to support decisions for residential areas.

Comparative case studies, especially on planned vs unplanned environments, are relatively limited in number. Therefore, there is a need for new researches examining differences between different residential settings within cities. This study adds value to the field of comparative studies on residential environments.

An important question from the point of view of neighbourhood dynamics is the extent to which households are satisfied with where they live and their mobility patterns. Many of these factors can be assessed by looking at evidence on moving expectations in relation to household, dwelling and neighbourhood attributes. In this paper we examine evidence from London to examine the major factors affecting expectations. The descriptive data make it clear that there are important differences between tenure, satisfaction and expectations of moving. Once these are examined more formally in a model which introduces background, accommodation and neighbourhood variables sequentially, it becomes clear that patterns differ between the private sector, where household variables remain important, and the social sector, where dwelling variables dominate. Across all tenures the impact of neighbourhood is surprisingly limited, given the extent of dissatisfaction expressed. In policy terms this suggests that, in the UK context, the policy emphasis should be as much on changing the nature of the social rented tenure as on improving accommodation and allocation.

The purpose of this paper is to present a study assessing residents’ satisfaction with the integration of natural environment in public housing designs in Enugu urban, Nigeria.

The study followed qualitative and quantitative strategies. Personal observations and one-on-one interviews were conducted where necessary. A survey of 898 households residing in two main prevalent residential building typologies, systematically selected based on quota of their existence in seven public housing estates, was conducted, with a questionnaire as the key data collection instrument. A five-point Likert scale was used in measuring residents’ level of satisfaction of three key housing environment sub-components. Data collected were analyzed using descriptive statistics.

Residents expressed dissatisfaction with overall housing estate environment in terms of naturalness in the estate landscaping and availability of green areas, and also with immediate dwelling unit environments in terms open spaces and naturalness in external finishes. Many of the residents, however, claimed to be indifferent about the extent of response of layout designs to natural factors, and street layout concepts to climatic influences. This reveals a high level of apathy of residents to their estates designs.

Collecting relevant data from the government agency that are the providers of the public housing studied was a herculean task, as there was no existing organized data bank. Consequently, the researcher depended more on extensive field work. In addition to the above, getting the questionnaire respondents to agree to participate in the study was another major challenge, as they were not used to participating in such studies before the current study.

Findings from the study imply that residents’ are adaptable to whatever housing environment they are provided with; therefore, therapeutic housing environment, if provided, would enhance healthy living for public housing residents in Nigeria.

This work is a pioneering effort at evaluating public housing environment in the study area in relation to residents’ perception.

This study aims to assess the satisfaction level of middle-income group (MIG) residents of government group housings of Kolkata, India. Further, a Composite Satisfaction Index (CSI) was also devised for assessing the satisfaction level.

The satisfaction level was assessed in three domains – “within premises”, “at neighbourhood” and “with cost” – incurred and questionnaires were designed to conduct primary survey. Question on overall level of satisfaction “with location” was also included. All satisfaction responses were recorded on a five-point Likert scale. Subsequently, a CSI – a weighted average of satisfaction for attribute “with location” and “with cost” – was devised. The weights were assigned through expert opinion survey using Delphi technique. Data being ordinal in nature, a two-step approach was adopted – initially through exploratory factor analysis, contributing attributes were identified and later a Generalised Ordered Logit Model was fitted in STATA. “Monetary benefits” were calculated as a difference of actual expenditure incurred from recommended expenditure towards regular transportation and housing. Mean satisfaction scores for attributes “with cost” were validated with “monetary benefits”.

Attribute “with cost” contributed significantly towards the overall level of satisfaction “with location”. The computed CSI values also comply with the findings, indicating the reliability of the index in similar contexts. The government group housing model was successful in its outreach towards the intended beneficiaries.

The CSI devised will help the MIG in identifying appropriate residential housing locations and enable policymakers in reviewing group housings.

Residential satisfaction studies were not specific to MIG residents considering attribute “with cost”. Hence, this study contributed to the existing knowledge in this specific context.

This study examines the effect of housing environment on residents’ satisfaction and happiness using the data collected from selected residents of Gurugram, an urban locality in India.

Using the convenience-cum-judgmental sampling technique, data was collected from 321 residents of 17 gated private housing estates and tested by performing factor analysis and partial least squares – structural equation modeling.

The results revealed that maintenance service at housing estates significantly influences residents’ satisfaction followed by social infrastructure, dwelling attributes and residential amenities, whereas the accessibility aspect has no significant impact on residents’ satisfaction and happiness. Results also show a significant impact of social infrastructure on residents’ happiness, and most notably, residents’ satisfaction has a significant influence on their happiness.

The findings of this study are likely to provide valuable insight into housing stakeholders (government officials; real estate developers; property and construction professionals, i.e. planners, architects and maintenance managers) to improve the attributes in urban housing setting and neighborhood facilities to upsurge the residents’ satisfaction and happiness level toward the housing estates and townships, which leads to quality and happiness in residents’ life.

According to the authors’ knowledge, the present study is the first to provide an inclusive way toward showcasing the key antecedents of residents’ satisfaction and happiness in the Indian urban housing context. Authors anticipate that future researchers will find present research as a valuable contribution to the residents’ satisfaction and happiness in urban housing planning and revitalization of urban locations.

This paper aims to focus on how participants link the degree of satisfaction regarding the living conditions and the level of maintenance of facilities. The authors were interested in cross-cultural comparison between Slovenia and Serbia.

The main instrument for measuring the participants’ level of satisfaction is a questionnaire formed by the authors. The study of the questionnaire was conducted in two phases. Statistical analysis of the first phase covering factor analysis of the questionnaire and analysis of the reliability of the questionnaire (Cronbach’s alpha) in the second phase, descriptive statistics and analysis of variance were used. The study involved 1,006 Slovenian and 385 Serbian participants. Data were statistically analyzed by analysis of variance.

The results show that the Slovenian and Serbian participants express a statistically significant difference in the degree of satisfaction regarding the level of maintenance of the living environment, namely, with regard to the location of the real estate, the size of housing units, central heating and a sense of social belonging to the neighborhood. The overall picture shows that Slovenian participants have a considerably higher degree of satisfaction regarding the living conditions in the neighborhood and regarding the level of maintaining facilities than Serbian participations.

These are potential risks of error arising from the use of assumptions, limited sample size and data from the secondary resources.

The results show that the law must clearly define the obligations of professional managers who will have to hold licenses to manage buildings. The residential community could be put into receivership if it is not organized in compliance with the law until it is regulated. That leads to efficient and streamlined maintenance costs and results in a better-quality living environment where users expect to reflect a higher degree of sense of security, a sense of social belonging to the neighborhood and consequently a higher degree of satisfaction.

In this study, the authors were interested in how the participants link the level of satisfaction with the living conditions and the level of facilities maintenance. In doing so, the authors were also interested in living environment parameters, such as location, size, illumination, noise and old apartments, old neighborhoods, internet access, central heating and a sense of security in the neighborhood, a sense of social belonging and a sense of living environment and suitable economic status.

The major contributions of this paper are as follows: the law must clearly define the obligations of professional managers who will have to hold a license to manage the building. The adoption of the “Facilities Maintenance Law” helped promote the overall legal and economic climate in the country, which led to the increase of investments in all areas of economic and social life, as well as to a higher level of residential “well-being” (sense of security, sense of social belonging to the neighborhood and consequently a higher level of satisfaction).

The purpose of this paper is to determine how satisfied homeowners are with their gated residences.

This study starts out by examining the data collected through self-administered surveys to find out the satisfaction levels and motivations of homeowners toward their gated homes in the Klang Valley, Malaysia. This is then followed by regression analysis to examine the relationship between motivations of owing gated homes and residential satisfaction.

The benefits that motivate households to purchase gated landed homes are “Safety and Security,” “Financial Benefits” and “Social Status” and “Lifestyle Facilities.” It also appears that the satisfaction levels of homeowners are to a certain extent, influenced by the benefits of owning a gated home.

It seems that when home buyers purchase houses these days, a major consideration is placed on whether or not the development is a gated one.

The congruence and dissonance between residents and their housing situations are essential to prevent the decreasing quality of urban environment. Thus, this study can serve as a guide for urban planners and property developers in planning and designing of enclosed private residential developments. Furthermore, property developers can gain valuable insights on the gated home features that they should improve to meet each homebuyer’s needs.

Majority of the studies on residential satisfaction have been focussed on the evaluation of non-enclosure communities. There have only been a limited of studies examining the experience of residents in enclosed private residential environments in a developing country. Hence, this paper has contributed to the existing knowledge in the development of gated estates in a developing country.