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Numerous design methods are available to facilitate digital innovation processes in user interface design. Nonetheless, little guidance exists on their appropriate selection within the design process based on specific situations. Consequently, design novices with limited design knowledge face challenges when determining suitable methods. Thus, this paper aims to support design novices by guiding the situational selection of design methods.

Our research approach includes two phases: i) we adopted a taxonomy development method to identify dimensions of design methods by reviewing 292 potential design methods and interviewing 15 experts; ii) we conducted focus groups with 25 design novices and applied fuzzy-set qualitative comparative analysis to describe the relations between the taxonomy's dimensions.

We developed a novel taxonomy that presents a comprehensive overview of design conditions and their associated design methods in innovation processes. Thus, the taxonomy enables design novices to navigate the complexities of design methods needed to design digital innovation. We also identify configurations of these conditions that support the situational selections of design methods in digital innovation processes of user interface design.

The study’s contribution to the literature lies in the identification of both similarities and differences among design methods, as well as the investigation of sufficient condition configurations within the digital innovation processes of user interface design. The taxonomy helps design novices to navigate the design space by providing an overview of design conditions and the associations between methods and these conditions. By using the developed taxonomy, design novices can narrow down their options when selecting design methods for their specific situations.

The purpose of this study is to demonstrate that Strategic Enterprise Management (SEM) and Business Intelligence (BI) have the potential to integrate management decisions vertically through an organization’s hierarchy. This study also aims to present a design theory framework and build a model dimension using eight principles serving as mid-range theories.

This study uses a design science perspective to posit how organizations can successfully implement SEMBI (a union of SEM and BI). This study then completes the design theory by building the method dimension using two principles. Finally, the study presents testable hypotheses for the theory and an evaluation using stakeholder attitudes and judgments as proxies for objective measures.

In the search for a prescription for SEMBI success, this study finds that the notion of the Capability Maturity Model (CMM) is a good artifact with which to organize the principles the authors are seeking. CMM has since been adapted to suit different contexts by incorporating relevant principles from those domains. Hereafter, this study refers to SEMBI–CMM as the adapted solution for SEMBI's success.

This study coins and uses the term SEMBI to represent the union of SEM and BI. This term retains its distinct identities and principles and forms a holistic and integrated view of SEM and BI implementation strategies. In an effort to advance this line of research, this study employs a design science perspective to address the question of how an organization can successfully implement SEMBI.

The purpose of this paper is to propose a framework to assist in the estimation of effort for projects in the field of design. The study first seeks supporting material to outline an understanding of how design professionals have access to time estimation information for quoting their projects.

The work was based on in-depth interviews conducted with 13 professionals from various design sectors that focused on understanding important elements of the project quotation process. Content analysis was performed on the information provided, and four dimensions were identified. A framework that included these dimensions was designed and validated using a focus group composed of professionals involved in project quotation. The framework includes the generation of a project network structure; identifying tasks and their duration for each design activity; and the ways in which this information remains updated and evolves through the incorporation of dynamic systems concepts.

The results of this study will be the production of an external knowledge base that designers can use as a basis for performing their profession.

This study is relevant because there is no information source that addresses tasks and associated durations on which design professionals can rely for the development of quotations.

The purpose of this paper is to clarify the CSCW in collaborative 4D modelling and its user interface (UI)/interaction designs for prototyping. Four-dimensional (4D) modelling technology has potentials to integrate geographically dispersed planners to achieve collaborative construction planning. However, applying this technology in teamwork remains a challenge in computer-supported collaborative work (CSCW).

The research adopted user-centred design (UCD) methodology to investigate a usable 4D collaboration prototype through analysis, design and usability testing. By applying CSCW theories, it first clarified the meaning of 4D CSCW to formulate design propositions as design target. By leveraging UCD theories, subsequently, the first-stage research sought an optimal standalone 4D modelling prototype following a parallel design approach. At the second stage, it further investigated into a collaborative 4D modelling prototype using an iterative design. It adopted collaborative task analysis into the UI/interaction design extension for a collaborative prototype based on results obtained from the first stage. The final usability testing was performed on the collaborative prototype to evaluate the designed CSCW and UI in a controlled geographically dispersed teamwork situation.

The test results and user feedback verified their usability. It also disclosed design weaknesses in collaborators’ awareness and smooth tasks’ transitions for further enhancement.

The combination of CSCW and UCD theories is practical for designing collaborative 4D modelling. It can also benefit designs for collaborative modelling in other dimensions like cost analysis, sustainable design, facility management, etc. in building information modelling.

Three test platforms for long-term continuous loading are adopted to test the actuator prototypes of the 500-meter aperture spherical radio telescope (FAST). However, the wire ropes that are the key components of these platforms often break during testing. The purpose of this paper is to present an effective dimension design method for these wire ropes. This method is based on fatigue reliability theory.

Three types of stresses are introduced into the total stress model of the wire rope according to the complicated stress conditions. The fatigue strength of the ropes is also discussed in this paper. Then, the total stress model and the results of fatigue strength analysis are applied to set the optimization function for these wire ropes. Subsequently, this optimization function is used to calculate the reliability of previously developed wire ropes in relation to the actuator test platform.

The wire rope is unreliable, which is a finding that corresponds to those of previous tests. Upon drawing the optimal curve from the optimization function (whose optimal objective is the wire diameter), a wire rope is optimized for the FAST actuator test platforms. Finally, this optimized rope is used on the new actuator test platform. No fracture phenomenon has been detected in tests conducted over the past six months.

The fatigue reliability theory-based optimization function for wire ropes can be adopted for the universal dimension design of other wire ropes.

The aim of this paper is to identify the dimensions of Automated Teller Machine (ATM) service quality and to evaluate customers’ perceptions of the relative importance of these dimensions.

A structured questionnaire gleaned from the literature and focused group studies was used to collect data from 530 ATM customers of 15 banks in Ghana. Descriptive statistics, exploratory and confirmatory factor analysis, as well as multiple regression, were used to identify the relative importance of the dimensions of ATM service quality.

The paper identified five dimensions of the “ATMqual” model. In order of importance, these dimensions are reliability, convenience, responsiveness, ease of use and fulfillment.

The variables of the ATMqual scale provide practical levers for bank managers to improve customer experience with ATMs. The relative importance of the factors identified in the study also provide managers with a guide as to which issues to focus on in order to improve the efficiency and effectiveness of the ATMs.

The paper provides a theoretical basis for conceptualising ATM service quality. The resulting dimensions, referred to as the ATMqual, thus address the paucity of a robust research in conceptualising and testing the dimensions of ATM service quality. Apart from the improved theoretical insight, the dimensions identified also provide bank managers with better understanding of and means to better manage customers’ ATM experiences.

The purpose of this paper is to analyze a new structural design applied in industrial frames using two type of steels (S275 and fire resistant (FR)) with different mechanical resistance against fire. To do it, the authors have taken into account variables such as intrinsic metallic design, span length, intumescent paint thickness, and fire time exposure, which offers information about new scenarios of design in industry.

The key methodology followed has taken into account a modeling program that uses the following variables: 25 and 35 m of span, 45 and 60 fire exposure times, and seven different intumescent paint thickness. An optimum structural design has been evaluated by discretization of each scenario with the particular type of steel, S275 and FR. The obtained approach could be a good guideline for future designs.

The results and analysis have shown a very good and valid idea of a new structural typology using optimum intumescent paint thickness into the final design of the industrial frame considering that it has two different types of steel. It is in realty a handicap since usually mechanical engineers employ structural steel without paying attention to this new feature.

Cheaper structural designs could be obtained using the two different types of steel considering the proper positioning into the full building.

The validity of design of two types of steel plus intumescent paint in building construction has been shown, and this study will encourage designers to use it, in particular in buildings with high fire risk.

Two views of organizational change dominate the management literature. The incremental view holds that organizations experience large‐scale strategic changes quite slowly while the revolutionary view proposes that organizations experience long periods of relatively little strategic variation punctuated by short, intense periods of major change. Commonalties among the two change theories provide the basis for a study of 101 businesses over a six year period. The research examines two theoretical implications: change is bimodally and discretely distributed and skewed toward incremental strategic change, and firms undergoing revolutionary strategic change will be more likely to experience simultaneous changes on multiple organizational dimensions than firms undergoing incremental strategic change. Consistent with Proposition 1, it was found that change is skewed toward incremental, but also that change is unimodal and continuously distributed, contrary to Proposition 1. Contrary to Proposition 2, revolutionary change on multiple dimensions was found to be rare.

This study explores the influencing factors of the enterprise resource planning (ERP) readiness stage on project success immediately after go-live from the project manager’s perspective.

The influencing factors of the ERP readiness stage are explored through the literature and expert review sessions and are embedded in Kotter’s change management model. A survey-based empirical study is conducted among ERP project managers in Turkey in 2019 utilizing principal component analysis and multiple regression analysis to reveal the direct relation of influencing factors and project success.

Results show that the proposed model explains 65.179% of the variation with four components. The association of components through regression analysis reveals that project planning and management, employee commitment and change management directly relate to the ERP project success. Yet, surprisingly top management support is not directly correlated. Therefore, the results suggest that influencing factors of such long projects are to be evaluated by the stages of the project life cycle.

This research is limited to the project managers’ perspective in Turkey and the readiness stage of the project life cycle.

The objectives of this research serve as a guideline for ERP project managers to consider the success factors in terms of ERP project phases. This ensures that the project manager allocates optimum resources to the right factors at the right time.

Despite numerous studies in the ERP readiness stage, this study opens new ways of future research while filling several gaps. First, the ERP readiness phase is discussed with a theoretical approach through Kotter’s change management model. Second, the influencing factors of the ERP readiness stage on ERP project success from the project manager’s perspective are explored, and factor structures are revealed. Then, the association of the factors with ERP project success of “immediately after go-live” is empirically tested.

This research aims to present and empirically validate a conceptual model for social economy organizations that includes organizational commitment, knowledge‐centered culture, and training as critical variables for the success of formal and informal knowledge management practices.

The research is a cross‐sectional study and involved collection of quantitative data. The sample is made up of Portuguese organizations belonging to the social economy sector. The survey consisted of 205 employees. Path analysis was applied, using maximum‐likelihood estimation procedures.

Path analysis results show that the proposed model has a good fit with the data. Training and knowledge management practices are a function of knowledge‐centered culture and organizational commitment.

The research is focused on social economy organizations, therefore generalization of results to other sectors must be cautious. Although a comprehensible model is presented, it does not cover an exhaustive list of critical factors for knowledge management. Additionally, this research is of a cross‐sectional nature, which does not capture dynamic changes.

The research contributes to the existing literature about the critical factors of knowledge management. Social economy organizations that are developing knowledge management practices should attend to the predominant type of organizational commitment and should base their training policies on a knowledge‐centered culture.

Empirical evidence obtained in this study will be of use not only to social economy organizations wanting to become knowledge management ones, but also to researchers wanting to develop a more comprehensive framework of factors that influence (positively or negatively) knowledge management, specifically within social economy organizations.