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Article
Publication date: 30 September 2014

Wei Zhou, David Heesom, Panagiotis Georgakis and Joseph H.M. Tah

The purpose of this paper is to clarify the CSCW in collaborative 4D modelling and its user interface (UI)/interaction designs for prototyping. Four-dimensional (4D…

Abstract

Purpose

The purpose of this paper is to clarify the CSCW in collaborative 4D modelling and its user interface (UI)/interaction designs for prototyping. Four-dimensional (4D) modelling technology has potentials to integrate geographically dispersed planners to achieve collaborative construction planning. However, applying this technology in teamwork remains a challenge in computer-supported collaborative work (CSCW).

Design/methodology/approach

The research adopted user-centred design (UCD) methodology to investigate a usable 4D collaboration prototype through analysis, design and usability testing. By applying CSCW theories, it first clarified the meaning of 4D CSCW to formulate design propositions as design target. By leveraging UCD theories, subsequently, the first-stage research sought an optimal standalone 4D modelling prototype following a parallel design approach. At the second stage, it further investigated into a collaborative 4D modelling prototype using an iterative design. It adopted collaborative task analysis into the UI/interaction design extension for a collaborative prototype based on results obtained from the first stage. The final usability testing was performed on the collaborative prototype to evaluate the designed CSCW and UI in a controlled geographically dispersed teamwork situation.

Findings

The test results and user feedback verified their usability. It also disclosed design weaknesses in collaborators’ awareness and smooth tasks’ transitions for further enhancement.

Originality/value

The combination of CSCW and UCD theories is practical for designing collaborative 4D modelling. It can also benefit designs for collaborative modelling in other dimensions like cost analysis, sustainable design, facility management, etc. in building information modelling.

Details

Construction Innovation, vol. 14 no. 4
Type: Research Article
ISSN: 1471-4175

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Article
Publication date: 1 June 1994

John Bowers, James Pycock, Tom Rodden and Graham Dean

Commercial software systems intended to support the work of groups arenow freely available. However, uptake of these systems has beenrelatively poor and limited user…

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431

Abstract

Commercial software systems intended to support the work of groups are now freely available. However, uptake of these systems has been relatively poor and limited user experience has been reported. Presents some experiences from a study of a network that explicitly aims to investigate the effectiveness of computer‐supported co‐operative work (CSCW) tools. Focuses on the currently hidden cost of managing the network. Also explores the implications for CSCW systems development by outlining an exploration of support for the management of a CSCW network.

Details

Information Technology & People, vol. 7 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 April 1997

Andrew Clemmet

Computer supported collaborative working (CSCW) is an extension to groupware computing which recognizes that there is a need to go further than supporting existing ways of…

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356

Abstract

Computer supported collaborative working (CSCW) is an extension to groupware computing which recognizes that there is a need to go further than supporting existing ways of working by using technology to underpin innovative forms of work organization and practice. Outlines the government‐backed initiative to raise the awareness of CSCW and briefly describes the exemplar projects being funded under the initiative.

Details

Work Study, vol. 46 no. 2
Type: Research Article
ISSN: 0043-8022

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Article
Publication date: 25 September 2007

Susan Turner and Phil Turner

This paper sets out to highlight conclusions from computer‐supported cooperative work (CSCW) research, which are relevant to e‐learning environments, in this case, WebCT.

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586

Abstract

Purpose

This paper sets out to highlight conclusions from computer‐supported cooperative work (CSCW) research, which are relevant to e‐learning environments, in this case, WebCT.

Design/methodology/approach

The paper analyses the CSCW literature and identifies the main findings relating to the use and acceptance of collaborative technologies. These findings are applied to the analysis of 65 free‐form accounts of the use of WebCT obtained from student users in a higher education institution.

Findings

The challenges to cooperative work tools widely demonstrated within the CSCW research community since the early 1990s are alive and well in the context of e‐learning technology more than ten years later. In particular, there is strong evidence of discrepancies in benefits for different stakeholders, the need for a critical mass of users, and problems with lack of fit with social norms.

Research limitations/implications

Conclusions are based on computing students from one institution, but there is no reason to believe that the sample is atypical.

Practical implications

The conclusions identify a need for stakeholder involvement in the introduction of e‐learning environments in the tradition of participative design.

Originality/value

The paper brings well‐established findings from the CSCW community to the e‐learning domain.

Details

Interactive Technology and Smart Education, vol. 4 no. 2
Type: Research Article
ISSN: 1741-5659

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Article
Publication date: 11 July 2008

Raja R.A. Issa and Josef Haddad

The purpose of this paper is to expand understanding of the factors that affect knowledge sharing in construction organizations. The outcome of this study will enable…

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3300

Abstract

Purpose

The purpose of this paper is to expand understanding of the factors that affect knowledge sharing in construction organizations. The outcome of this study will enable further understanding of knowledge sharing in construction and will therefore contribute towards successful implementation of knowledge sharing as part of organizational knowledge management (KM) initiatives in construction organizations.

Design/methodology/approach

A survey was conducted of the 2005 Engineering News Record Top 400 US contractors to assess their perceptions of how factors such as organizational culture (OC), trust and information technology (IT) impact knowledge sharing in their construction organizations.

Findings

The survey respondents strongly agreed on the perception that a proper organizational culture will enhance mutual trust in the organization. The respondents also perceived that IT will assist but not motivate people in sharing their knowledge and that not all types of knowledge can be shared using IT.

Research limitations/implications

The results are limited to the respondents' perceptions of how knowledge is shared in large construction organizations. By encouraging the participation of a larger number of construction companies, a higher confidence level can be achieved for the responses.

Practical implications

Knowledge sharing is one of the key processes in KM and, as such, understanding the perceptions of how knowledge is shared in large construction organizations is very important in their implementation of KM.

Originality/value

Very few studies have been conducted in the USA on the perceptions of management level employees about knowledge sharing in large construction organizations. The study is an important first step in collecting such data.

Details

Construction Innovation, vol. 8 no. 3
Type: Research Article
ISSN: 1471-4175

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Abstract

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Information Technology & People, vol. 15 no. 3
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 May 1997

David M. Nichols and Michael B. Twidale

This paper describes how an area of computer science research, Computer Supported Cooperative Work, can be applied to world of libraries. Collaborative activities can be…

Abstract

This paper describes how an area of computer science research, Computer Supported Cooperative Work, can be applied to world of libraries. Collaborative activities can be described by whether they occur in the same time and in the same place. These activities can be broadly arranged into three groups depending on the participants: staff‐staff, user‐staff and user‐user interactions. Applying computer technology to these activities requires careful consideration of the work practices involved and the costs and benefits of any changes.

Details

VINE, vol. 27 no. 5
Type: Research Article
ISSN: 0305-5728

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Article
Publication date: 1 September 2003

Andrew Greasley

Suggests that simulation of the workflow component of a computer supported co‐operative work (CSCW) system has the potential to reduce the costs of system implementation…

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2179

Abstract

Suggests that simulation of the workflow component of a computer supported co‐operative work (CSCW) system has the potential to reduce the costs of system implementation, while at the same time improving the quality of the delivered system. Demonstrates the value of being able to assess the frequency and volume of workflow transactions using a case study of CSCW software developed for estate agency co‐workers in which a model was produced based on a discrete‐event simulation approach with implementation on a spreadsheet platform.

Details

Work Study, vol. 52 no. 5
Type: Research Article
ISSN: 0043-8022

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Book part
Publication date: 5 November 2021

Wang Liao, Natalya N. Bazarova, Y. Connie Yuan and Poppy L. McLeod

The changing technological landscape has brought about new forms of groups and grouping that span across computing and communication devices, space, time, institutions…

Abstract

The changing technological landscape has brought about new forms of groups and grouping that span across computing and communication devices, space, time, institutions, cultures, realities (physical, virtual, and augmented), and intelligence (natural and artificial intelligence). This chapter utilizes a series of publication and keyword analyses to identify trends in group and technology research in the fields of communication, management, and computer-supported cooperative work (CSCW) between 2008 and 2019. The results reveal prominent research areas, and recent shifts and emergent questions in the study of groups and technology, highlighting a complex entanglement of technology with collaborative social practices. The chapter concludes with a discussion of novel key areas and trends suggested by the analyses, with the goal of contributing toward a research agenda for future study of groups and technology.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

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Article
Publication date: 1 January 1993

Steve Benford, Adrian Bullock, Paul Harvey, Howidy Howidy, Alan Shepherd and Hugh Smith

Describes the Grace Project, its goals and scope. The aim of Graceis to build distributed group communications tools within an OpenSystems Interconnection (OSI) networking…

Abstract

Describes the Grace Project, its goals and scope. The aim of Grace is to build distributed group communications tools within an Open Systems Interconnection (OSI) networking environment. Grace provides the foundations for a globally distributed system for cooperative working based on information sharing within activity and organizational domains. Introduces a conceptual model of group communications derived from analysing sample activities. Outlines architecture of Grace and explains the use of existing OSI services. Examines two prototype activities: a Help desk in detail and Computer Conferencing in outline. Discusses the implications of trying to control the access to the above type of tools. Briefly describes the status of group communications standardization.

Details

Internet Research, vol. 3 no. 1
Type: Research Article
ISSN: 1066-2243

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