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1 – 10 of over 15000This paper aims to examine how government continuity planning contributes to strengthening the public sector's emergency preparedness, resulting in enhanced resilience of the…
Abstract
Purpose
This paper aims to examine how government continuity planning contributes to strengthening the public sector's emergency preparedness, resulting in enhanced resilience of the public sector. Government continuity plans (GCPs) are a recently focused concept in disaster preparedness, compared to business continuity plans (BCPs) in the private sector. The need for BCPs was widely recognized after the 2011 Great East Japan Earthquake (GEJE) and the 2011 Thailand Floods. However, recent disasters, such as the 2016 Kumamoto Earthquake in Japan, have revealed that local governments without effective GCPs were severely affected by disasters, preventing them from quickly responding to or recovering from disasters. When the GEJE occurred in 2011, only 11% of municipal governments in Japan had GCPs.
Design/methodology/approach
The paper analyzes basic principles of government continuity planning using complex adaptive systems (CAS) theory while summarizing recent developments in theory and practice of government continuity planning.
Findings
This research investigates the Japanese experience of GCPs using self-organization, one of the concepts of CAS. A GCP will complement regional disaster plans, which often focus on what governments should do to protect citizens during emergencies but fail to outline how governments should prepare for an emergency operation. The study concludes that GCPs contribute to increased resilience among the public sector in terms of robustness, redundancy, resourcefulness and rapidity.
Practical implications
This paper includes implications for the development and improvement of a GCP's operational guideline.
Originality/value
This research fulfills an identified need to investigate the effectiveness of a GCP for resilience in the public sector and how to improve its operation using concepts of CAS.
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There is a noticeable confusion in the literature between Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP). The two expressions are very often used…
Abstract
Purpose
There is a noticeable confusion in the literature between Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP). The two expressions are very often used interchangeably especially when it comes to their application. In this paper, the differences between business continuity and disaster recovery are discussed. The disaster management cycle is also addressed in order to highlight the importance of having plans before, during and after the occurrence of an incident.
Design/methodology/approach
A review of the extant literature on business continuity and disaster recovery was made. A number of different views were then presented in order to provide a better understanding of the two concepts and their potential overlap/connection. The literature review was conducted in 2020 using a variety of academic resources ranging from journal articles to text books and credible Internet websites. Relevant journal articles were obtained from two primary databases: Emerald Insight and EBSCOhost. Keywords, such as DRP, continuity, disruption and BCP, were mainly used to facilitate the search for these resources and other related material.
Findings
Reviewing the literature revealed that BCP and DRP are not the same. Yet, they are used interchangeably very often in the literature. This indicates a possible relationship/overlap between the two. The relationship between BCP and DRP can be viewed from a variety of perspectives, which altogether provide a better understanding of their purposes and application.
Practical implications
On top of the need to differentiate between business continuity and disaster recovery, the widespread impact of the current COVID-19 crisis, especially on businesses and supply chains, has unfolded the necessity to deal with business disruptions in all their forms and the significance of quick and effective recovery. This research clarifies the purpose of BCP and the purpose of DRP and their role in combating impacts of disruptive incidents on businesses and organizations.
Originality/value
BCP and DRP are discussed extensively in the literature. Yet, few studies attempted to address the precise functions of the two resulting in an obvious confusion between their meaning and purpose which subsequently reduced the uniqueness of their application and the uniqueness of the application of each. Only a small minority of practitioners and academics recognise the precise differences between the two. This study aims at clarifying this misconception to a wider set of readers and interested parties.
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The purpose of this study is to address the problem of a plethora of potential plans related to business continuity and disaster recovery.
Abstract
Purpose
The purpose of this study is to address the problem of a plethora of potential plans related to business continuity and disaster recovery.
Design/methodology/approach
A review of the relevant academic articles, standards and guidelines related to business continuity and disaster recovery was conducted, and the discussed plans include critical information infrastructure plans, disaster recovery plans, information system contingency plans, business continuity plans and continuity of operations plans.
Findings
The content of each plan is explained. A layered business continuity and disaster recovery model is proposed, which consolidates all plans in a coherent manner.
Originality/value
Relationships, similarities and differences among each pair of plans are discussed, and the longitudinal validity and applicability of plans are presented.
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Temba Msezane and Jeff McBride
This paper explores the strategies and roles for the organisation’s corporate real estate functionduring times of increased uncertainty. Although business continuity planning…
Abstract
This paper explores the strategies and roles for the organisation’s corporate real estate function during times of increased uncertainty. Although business continuity planning (BCP) might appear to be a separate and unique effort, there are synergies between continuity planning and standard business planning functions. It is suggested that enterprises should avoid the historically common mistake of stove‐piped planning within the context of BCP. Rather, enterprises must fully embrace an integrated approach to business continuity from crossfunctional to cross‐informational. If done correctly, business continuity planning can become a strategic asset that fully leverages an essential factor, the corporate real estate function.
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The purpose of this paper is to address the problems associated with informatics and analytics projects that are developed in an “organic” manner. As such, this often circumvents…
Abstract
Purpose
The purpose of this paper is to address the problems associated with informatics and analytics projects that are developed in an “organic” manner. As such, this often circumvents formal project management principles and practices. The decision to do this is determined by organizational factors; however, even in an informal environment, ensuring that adequate disaster recovery and business continuity plans are in place for all mission-critical applications is vital to ensure the long-term survival prospects of an organization in the event of a disaster.
Design/methodology/approach
By adapting the principles and techniques of traditional disaster recovery and business continuity planning, an informatician can develop plans that integrate the requirements of their projects into a larger, organization-wide plan to recover from incidents and ensure continuity of business operations.
Findings
The use of disaster recovery planning and business continuity planning can help ensure the long-term viability of informatics and analytics projects within an organization.
Originality/value
Most business continuity planning is focused on projects that are formally developed and relatively large in scale. This paper applies these principles and practices to informatics and analytics projects that are developed informally and managed casually. Thorough an example, the point that more traditional disaster recovery and continuity practices can and should be applied in this less-formal environment is demonstrated.
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To provide a summary of factors contributing toward the movement toward decentralized workplaces; this will largely be driven by the need to principles of business continuity, as…
Abstract
Purpose
To provide a summary of factors contributing toward the movement toward decentralized workplaces; this will largely be driven by the need to principles of business continuity, as well as the increasing ubiquity of broadband.
Design/methodology/approach
This takes a chronological approach to the development of a few previously separate organizational movements (i.e. business continuity, telework, advances in remote technology, facility strategy) and demonstrates how recent events have caused a collision of these factors. The result of this has been to energize the movement to alternative workplace models.
Findings
The paper demonstrates how the concepts presented move from a theoretical construct to a practical one based on factors including reduced implementation costs, a greater need to protect human and physical capital, the need for organizations to remain competitive, as well as the need to address work and lifestyle balance needs of employees.
Research limitations/implications
Enterprise‐wide applications of business continuity are still relatively new, and the penetration levels of broadband are not quite at the point where change will occur immediately.
Practical implications
Real estate professionals can effectively redefine their responsibilities and enhance their strategic profiles within the organizations they represent by understanding and integrating basic principles of workplace continuity.
Originality/value
This provides a blueprint for planners considering fundamental changes in workplace configuration.
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Cecile L'Hermitte, Liam Wotherspoon and Richard Mowll
This paper examines what facilitates the swift reconfiguration of freight movements across transport modes in the wake of a major disaster.
Abstract
Purpose
This paper examines what facilitates the swift reconfiguration of freight movements across transport modes in the wake of a major disaster.
Design/methodology/approach
A qualitative research approach focussing on the New Zealand (NZ) domestic freight transport operations in the wake of the 2016 Kaikōura earthquake is used with data collected through 19 interviews with 27 informants. The interviews are thematically analysed by using the framework method.
Findings
The paper provides rich and detailed descriptions of the ability of a freight transport system to recover from a disaster through rapid modal shifts. This paper identifies nine factors enabling modular transport operations and highlights the critical role of physical, digital, operational and inter-organisational interconnectivity in the aftermath of a disaster.
Originality/value
Although the management of freight disruptions has become a prevalent topic not only in industry and policy-making circles, but also in the academic literature, qualitative research focussing on the ability of commercial freight systems to adapt and recover from a disaster through rapid modal shifts is limited. This qualitative study sheds light on the mechanisms underlying the continuity of freight operations in the wake of a disaster and provides a comprehensive understanding of modular transport operations and the ability of freight systems to keep goods moving.
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This paper aims to understand how managers of IT and information security aim to enhance information security and business continuity management in interorganizational IT…
Abstract
Purpose
This paper aims to understand how managers of IT and information security aim to enhance information security and business continuity management in interorganizational IT relationships, such as outsourcing, cloud computing and interorganizational systems.
Design/methodology/approach
An explorative study of large multinational or local organizations operating in Finland was conducted. In total, 18 IT and information security managers were interviewed with semi‐structured questions.
Findings
First, the author discovered that several methods such as contracts, audits and standards were applied to balance power relationships between organizations or transfer responsibilities to other parties. The objectives of these methods are different within organizations. Second, the paper presents a comprehensive view of different security and continuity solutions in interorganizational IT relationships. The findings have practical value for IT managers and information security experts.
Research limitations/implications
The interviews were conducted in different organizations. Therefore, it is suggested that a single in‐depth study that examines the phenomenon on different organizational levels within one organization would supplement the findings. Further studies on the power, trust and control balance of interorganizational IT relationships are required.
Originality/value
This paper builds on and expands information security and business continuity literature by illustrating that audits and standards play different roles in interorganizational IT relationships within organizations, and that contracts form the basis of those relationships. Information security problems and business continuity breaches caused by external partners and outsourcing vendors affect the reputation and value of the client company. Therefore, managers must have the means to ensure the continuity of operations.
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Abrar Faisal, Julia N. Albrecht and Willem J.L. Coetzee
This paper aims to respond to the strong calls for interdisciplinary solutions to address the many and varied challenges that major disasters create in urban (tourism) spaces, and…
Abstract
Purpose
This paper aims to respond to the strong calls for interdisciplinary solutions to address the many and varied challenges that major disasters create in urban (tourism) spaces, and provide a holistic conceptualisation of organisational responses to disruptions in the external business environment. It argues that organisations need to actively (re)formulate a sustainable business proposition to passively adapt to environmental conditions and modify the selective environment.
Design/methodology/approach
This study uses a qualitative approach to introducing and examining the concepts and theoretical constructs underpinning the proposed conceptual schemata. The content-driven inductive approach used here is based on an extensive review of the disaster recovery, crisis management, entrepreneurial strategy and urban tourism literature with a focus on organisational perspectives. It systematically brings together the theories and research findings from these separate strands of literature.
Findings
While the extant literature focuses on the importance of effective adaptability to survive and thrive in environmental uncertainties, some aspects of the relevant evolutionary processes are not addressed in the context of urban tourism. Indeed, a systematic approach that questions how urban tourism and hospitality businesses react to crises has been long overdue. This paper, therefore, introduces niche construction theory (NCT) as an alternative and proposes an integrated framework to understand the environmental conditions of urban tourism and organisational evolution during post-disaster turbulence.
Research limitations/implications
The proposed model emerging from a multidisciplinary literature review acknowledges boundary conditions in the tourism industry-specific interpretation of a crisis situation. The tenets of NCT need to be adopted flexibly rather than as part of a strictly prescriptive process to allow for all aspects of the related business responses to play out and become exposed to the emerging selection pressures.
Practical implications
The argument underpinned by the theoretical constructs of niche construction encourages and offers a framework for practitioners to actively (re)formulate business proposition and (re)construct organisational niche to survive post-disaster turbulence in the business environment and exert influence over their own evolution.
Originality/value
This paper offers different angles, filters and lenses for constructing and interpreting knowledge of organisational evolution in the context of crisis management. The conceptual schema (Figure 2) emerged as a novel contribution itself providing a necessary lens to interpret the empirical data and understand the complexities of the organisational responses to the disruptive post-disaster turbulence in an urban tourism business environment.
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Lindsay E. Usher, Juita-Elena (Wie) Yusuf and Michelle Covi
The purpose of this paper is to assess the resilience of tourism businesses in a coastal city in the USA to coastal hazards and severe weather events. The researchers developed a…
Abstract
Purpose
The purpose of this paper is to assess the resilience of tourism businesses in a coastal city in the USA to coastal hazards and severe weather events. The researchers developed a framework for assessing the resilience of coastal tourism businesses and demonstrated the applicability of the framework using the case study of Virginia Beach.
Design/methodology/approach
Researchers conducted structured, face-to-face interviews with tourism business owners and managers, using an instrument based on an assessment framework with five components: vulnerability, business planning and operations, preparation and recovery planning, communications and workforce. In total, 32 participants representing 42 businesses in the accommodations, restaurants, retail and activities sectors at the Virginia Beach Oceanfront were interviewed.
Findings
Many participants did not feel highly vulnerable due to structural mitigation efforts taken by the city. Larger businesses undertook more strategic planning, preparedness and recovery planning. All businesses had effective ways of communicating with staff and customers, and through membership in local organizations, had access to resources. While not all businesses prioritized training for employees, they recognized the importance of providing support for staff during severe weather events.
Originality/value
As one of the few studies on tourism resilience in the USA, this study highlights the variability of resilience among tourism businesses within a destination.
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