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This paper aims to use the concept of machine learning to enable people and machines to interact more certainly to extend and expand human expertise and cognition.

Intelligent code reuse recommendations based on code big data analysis, mining and learning can effectively improve the efficiency and quality of software reuse, including common code units in a specific field and common code units that are not related to the field.

Focusing on the topic of context-based intelligent code reuse recommendation, this paper expounds the research work in two aspects mainly in practical applications of smart decision support and cognitive adaptive systems: code reuse recommendation based on template mining and code reuse recommendation based on deep learning.

On this basis, the future development direction of intelligent code reuse recommendation based on context has prospected.

The paper discusses how market orientation impacts marketing performance in the hotel industry of Ghana. The research was a qualitative research that covered a sample of nineteen19 hotels in Ghana by using a two-stage nonprobability sampling comprising convenience sampling and purposive sampling. Personal interviews were conducted to collect primary and qualitative data from hotel managers of the sampled hotels. Template analysis was used to analyze the data in order to understand how market orientation impacts selected marketing performance indicators. The study has provided insight into how market orientation impacts marketing performance indicators, precisely sales growth, customer complaints, customer satisfaction, and customer retention. The limitations of the study are that it is a cross-sectional study and it involved only officials of the hotels as participants. Also, the study does not explain how customers perceive market orientation practices and how market orientation affects customer buying behavior. Research implications are that longitudinal research design and involvement of customers as participants should be considered in future-related qualitative studies. The contribution of this study to knowledge is that it has given some explanations to how market orientation impacts sales growth, customer complaints, customer satisfaction, and customer retention in the hotel business.

In the process of the implementation of the eBologna program and the recent change of the university system, curricula at German universities have been redesigned; courses have been condensed and learning content has been re‐structured into modules, each of which requires an evaluation. Simultaneously, skills required for working in research and development changed; knowledge of mathematical or numerical algorithms and programming skills play an increasingly important role in the daily job routine of the working engineer. The purpose of this paper is to describe, implement and test a new course on numerical simulations along with a new software infrastructure, addressing this predicament.

To support learning by practical exercises, engineering faculties, the faculties of mathematics and physics, and the Computing Center of the University of Stuttgart setup a project for implementing an online programming lab for teaching the required skills. The focus of this project is to provide easy access to the necessary software tools, to avoid the overhead of installation and maintenance, and to seamlessly integrate these tools into the e‐learning infrastructure of the university.

Student evaluations showed a high acceptance of the project and the developed software is now well‐accepted and taken as a self‐evident part of the homework routine.

An online programming lab that integrates seamlessly into the e‐learning infrastructure of the university and is platform and system independent by following the established SCORM standard.

This paper seeks to explore how a self-organised social group (SOSG) can facilitate supply chain resilience (SCRES) during an emergency condition.

A netnographic research was conducted on SONJO, an online SOSG emerging in response to problems in personal protective equipment (PPE) and food small businesses' supply chains (SCs) during the state of COVID-19 emergency in Yogyakarta, Indonesia. Qualitative data of 237,010 words were extracted from the group chats among 223 SONJO WhatsApp Group (WAG) members and were analysed using template analysis.

This paper reveals five communicative acts through which the SOSG facilitates SCRES, namely supply chain (SC) knowledge sharing, networking, bridging, mapping, and mindfulness. The enactment of these communicative acts could foster SC collaboration and help rebuild and sustain the SC operations during the critical period of the pandemic. The SOSG also facilitates the SC actors to be heedful of their responsive actions and risky operations.

This paper emphasises the need for organisations to build and maintain relationships with social communities and to extend their social capital beyond their existing SC linkages as an alternative way to survive unexpected disruptions.

This paper offers a novel perspective to understand SCRES from an external force. It proposes that, in the face of a devastating disruption, SCRES is not a self-induced process and that the SOSG could play a pivotal role in rebuilding the disrupted SCs. It also shows how a humanitarian effort could help rebuild commercial SCs.

This paper aims to expand on existing conceptualisations of barriers to small business growth by addressing the question of how, or in what ways, do perceived barriers influence the growth intentions and behaviours of owner‐managers?

Adopting an interpretive methodological approach, in‐depth semi‐structured interviews were held with 27 owner‐managers working in St Petersburg, Russia. Participants were asked about their intentions for their businesses, how they intended to grow and what, if anything, prevented or interfered with these intentions. Template analysis was used to develop owner‐managers' perceptions and experiences of barriers to growth, and to facilitate theory building.

Six ways in which perceived barriers influence the growth intentions and behaviours of small business owner‐managers were identified. Barriers: stop owner‐managers from intending to grow; undermine intentions; add to the ambivalence around growth intentions; provide incentives to grow; postpone intention realization; and slow down the process of realizing intentions to grow.

Because data were collected at one point in time, it was not possible to capture the dynamic nature of barriers or the intentions/behaviours they influenced. Future research could be strengthened through the use of longitudinal designs and process‐based methods (e.g. diary studies).

Educators and policy makers should help owner‐managers understand the ways in which barriers can affect business growth and be overcome.

This study is the first to examine how barriers influence growth intentions and behaviours, and to facilitate theory development on the topic.

Digital Service innovation (DSI) plays a fundamental role in the successful transition from product manufacturer or traditional service provider to a provider of digitally-enabled service solutions. Multiple impediments make managing this transformation using digital technologies difficult for firms, their customers and wider ecosystems. Extant knowledge of these digital technology impediments requires synthesizing and mapping.

A systematic literature review (SLR) was conducted. DSI tools and terminology are synthesized via thematic analysis. Subsequently, impediments to DSI for servitization (covering barriers, challenges and tensions) faced by actors across three key innovation phases: strategic planning, design planning and implementation, and four interaction levels (Micro, Meso, Macro-environment, Macro-ecosystem) are mapped via template analysis.

Six impediment categories (external environmental factors, internal firm factors, capabilities, business models and processes, value creation and interaction) encompassing 28 unique impediment types to DSI during servitization are identified. A framework enabling impediment comparison across innovation phases and ecosystem/network interaction levels, revealing that the majority of barriers can be framed as “challenges” was developed.

Whilst literature is emerging relating to digital servitization, there is a lack of research on the role DSI plays in facilitating digital servitization and no comprehensive study of DSI impediments exists. Additionally, consensus around the cross-disciplinary terminologies used is lacking. This study is a structured attempt to map the domain, summarizing the terms, identifying and clarifying impediment categories and providing recommendations for researchers and managers in tackling the latter.

Biometric techniques, such as fingerprint verification, iris or face recognition, retina analysis and hand‐written signature verification, are increasingly becoming basic elements of authentication and identification systems. However, any human physiological or behavioural traits serving as biometric characteristics are personal data protected by privacy protection legislation. To address related issues, this paper examines these classes of biometrics according to data protection principles, purpose, proportionality and security, provided in international legislation. This analysis leads to the desired properties of biometric systems in the form of functional and non‐functional requirements, in order to support developers minimising the risk of being non‐compliant to privacy protection legislation, and to increase user acceptance.

This study aims to investigate the cultural factors that influence global account management (GAM) in the context of Indian buyers and German suppliers from a wide perspective.

After conducting a critical literature review on key account management (KAM), GAM and organizational culture, the authors conducted an exploratory case study with 23 global account managers (GA managers) who work for German-based multinational companies and manage global accounts from India. The results of a qualitative data analysis are demonstrated using consensus and template methods.

The findings of this study indicate that language, communication, the concept of time, conflict avoidance, organizational structure, decision-making, trust and relationship are among the cultural factors that can influence GAM in a German and Indian context.

Given the substantial cultural disparities between Northern India and Southern India, it is especially difficult to generalize cultural factors in GAM. On the other hand, these factors can be used as a prerequisite for the development of cultural dimensions when collaborating with individuals and organizations from diverse cultures.

This research is essential for global sales managers, GA managers and executives who intend to collaborate with Indian buyers or suppliers.

Prior business-to-business marketing literature on KAM and GAM has been mostly on the western context. This study is the first step in examining the cultural effect on GAM relationships between Indian and German organizations.

Organizational change involves optimizing a firm’s sustainability performance. The purpose of this paper is to explore how strategic orientations concerning the interface between business and society influence organizations’ sustainability performance. To explain how different strategic orientations – especially stewardship and instrumental orientations – impact sustainability performance, dynamic managerial capability theory is explored.

Ours is an inductive, qualitative study based on the template analysis of interviews conducted among sustainability managers from stock-listed multinational corporations headquartered in the Eurozone.

Corporations with a stewardship orientation develop different dynamic managerial capabilities underlying sustainability performance than corporations that apply a more instrumental orientation. Results also show an “in-between” position: an equidistant orientation.

This study proves the emergence of different dynamic managerial capabilities that depend on companies’ strategic orientation, but follow-up research based on appreciative inquiry is needed to investigate the development of these capabilities over time.

For achieving a higher level of sustainability performance, a stewardship orientation offers a stronger foundation than an instrumental orientation. Also companies with an equidistant orientation have a better sustainability performance than companies with an instrumental orientation, but based on a more central corporate level. The strategic orientation must be grounded in the development of fitting dynamic managerial capabilities that include an emphasis on shared cognition of long-term objectives, inclusion of stakeholders and setting objectives. Also strong internal and external ties, leadership of the CEO, educational background and how to deal with lack of knowledge are important aspects of managerial social and human capital.

Due to its focus on the sustainability performance of companies and the identification of the supporting dynamic managerial capabilities, this paper is socially highly relevant.

Previous research has focused on strategic orientation, but little to no research has investigated how various strategic orientations toward the interface between business and society impact sustainability performance or what role dynamic managerial capabilities might play in the related change process.

The purpose of this paper is to establish staff and patient opinions on the acceptability, feasibility, and utility of using the Clinical Outcomes in Routine Evaluations – Outcome Measure (CORE‐OM) in secure hospitals.

Patients and nurses (male patients and their key workers) from high, medium and low secure hospitals participated in semi‐structured interviews after completing CORE‐OM or CORE‐OM (SV).

Template themes were acceptability, feasibility, relevance, suitability, changes to treatment, and understanding. Findings suggest that the CORE‐OM is acceptable and potentially useful in secure settings.

This paper suggests that the CORE‐OM is acceptable to patients and staff in secure settings and appears to be a feasible measure for such settings. Further research and accumulation of a referential database of item scores is needed for PROMS, including the CORE‐OM, to be fully useful in secure settings.

This paper will be of use to clinicians working with forensic mental health settings. It is one of only two papers which investigate the use of the CORE‐OM in forensic settings.