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The successful manufacturer of consumer goods has a market orientation.
BRIAN GRIFFIN, BOB USHERWOOD, LL ARDERN, ROSEMARY JACKSON, ALAN DAY, CATHERINE ROTHWELL, ROBERT BALAY, JFW BYRON, JON ELLIOTT, AGS ENSER and MEGAN THOMAS
ALTHOUGH you are reading a professional journal, you may be interested in the impressions of a semi‐outsider, one who has teetered on the edge of the maelstrom of modern…
Abstract
ALTHOUGH you are reading a professional journal, you may be interested in the impressions of a semi‐outsider, one who has teetered on the edge of the maelstrom of modern librarianship without actually having fallen in—yet. The experience may even be salutary; who knows?
Cathy Brown, Tristram Hooley and Tracey Wond
Career theorists have been increasingly occupied with role transitions across organisations, neglecting role transitions undertaken within single organisations. By exploring in…
Abstract
Purpose
Career theorists have been increasingly occupied with role transitions across organisations, neglecting role transitions undertaken within single organisations. By exploring in depth the aspects of career capital that role holders need to facilitate their own organisational role transition, this article builds upon career capital theory.
Design/methodology/approach
Adopting an interpretivist approach, this study explores the experiences of 36 business leaders who have undertaken a recent role transition within a UK construction business.
Findings
The article empirically characterises 24 career capital aspects, clustered into Knowing Self, Knowing How and Knowing Whom. It argues that these aspects are important to internal role transitions and compares them to mainstream career capital theory. In addition, the concepts of connecting, crossing and investing career capital are introduced to explain how career capital supports such transitions.
Research limitations/implications
This study proposes a new career capital framework and refocuses debate on organisational careers. It is based on a single organisation, and it would be beneficial for future researchers to explore its applicability within other organisations.
Practical implications
The article explores the implications of the new career capital framework for business leaders and organisational managers who wish to build individual and organisational career mobility.
Originality/value
This study proposes a new, empirically grounded, career capital theoretical framework particularly attending to organisational role transitions.
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Susan Bosco and Diane M. Harvey
The saga of Market Basket took place over a period of months during which a significant upheaval occurred in the long-successful business. The turmoil drew in a broad range of…
Abstract
Synopsis
The saga of Market Basket took place over a period of months during which a significant upheaval occurred in the long-successful business. The turmoil drew in a broad range of stakeholders. In a rare chain of events, non-unionized workers and managers engineered a change in senior management of the company. Their willingness to sacrifice their livelihoods in support of one person exemplifies the impact that can be made by a single, authentic, leader. This case draws upon secondary sources which provide insight into broad panoply of business and organizational behavior issues. The primary focus of the case, however, is leadership.
Research methodology
This case was developed using secondary sources and court documents that reported on the events that precipitated the problems at Market Basket as well as the strike and aftermath.
Relevant courses and levels
Management principles, organizational behavior. All undergraduate class levels would be appropriate.
Theoretical bases
This case exemplifies these three major theories in a real-life situation: stakeholder theory, corporate culture theory, organizational commitment.
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Joseph Cothrel and Ruth L. Williams
The rise of e‐mail and other computer‐based communication technologies has enabled members of global organizations to collaborate and exchange information to an uprecedented…
Abstract
The rise of e‐mail and other computer‐based communication technologies has enabled members of global organizations to collaborate and exchange information to an uprecedented degree. The term “on‐line community” (OLC), coined in the early days of computer networking, is now being applied to groups of employees with common professional goals and interests who seek to add value by extending themselves virtually. However, the performance of these corporate OLCs has not always kept pace with their lofty aspiration. To find out why, Arthur Andersen’s Next Generation Research Group, in cooperation with Anheuser‐Busch, The Mutual Group, and Shell US, studied 15 very different OLCs. Among the questions we sought to answer were: how successful are OLCs in achieving their state purpose? What distinguishes a truly successful OLC? What are some pitfalls that everyone is encountering? This article presents findings and lessons learned from our in‐depth interviews with the organizers of these virtual groups.
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Martin Gubler, John Arnold and Crispin Coombs
The purpose of this paper is to develop a new conceptualization of the boundaryless career – a widely acknowledged contemporary career concept – that reflects its original…
Abstract
Purpose
The purpose of this paper is to develop a new conceptualization of the boundaryless career – a widely acknowledged contemporary career concept – that reflects its original description more fully than previous literature has done, and to apply this conceptualization in an empirical investigation of career behavior and intentions of a large sample of European information technology (IT) professionals.
Design/methodology/approach
As part of a large study of IT professionals in Europe (N=1,350), the paper had three research objectives. First, the paper developed and empirically tested a new operationalization of a person’s boundaryless career orientation (BCO) that reflects the originally proposed boundaryless career meanings more closely than existing approaches. Second, the paper used this to identify in a holistic manner different patterns of BCO. Third, the paper examined the nature and extent of links between BCO and self-reported career behavior and intentions.
Findings
The paper identified five BCO factors that differentiate individuals into three distinct clusters. Although organizational boundaries appeared to be salient for most individuals, they did not differentiate the clusters. Instead, geographical mobility preference and rejection of career opportunities emerged as highly differentiating but hitherto rarely examined types of career boundaries.
Practical implications
The findings can help HR managers to gain a better understanding of different mobility preferences among different groups of employees, which could lead to the development and implementation of more refined reward schemes and career development practices in organizations.
Originality/value
This study provides a new operationalization of the BCO that is grounded in its original definition and offers a new empirically tested 15-item BCO measure. It contributes to career research with scarce empirical findings regarding the components of the BCO, their salience for individuals, and the connections between BCO and behavior.
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The purpose of this paper is to consider the ways Port Arthur Historic Site and the Cascades Female Factory educate visitors using the often contentious and confronting histories…
Abstract
Purpose
The purpose of this paper is to consider the ways Port Arthur Historic Site and the Cascades Female Factory educate visitors using the often contentious and confronting histories of convictism in Australia.
Design/methodology/approach
The research was conducted between 2012 and 2015, and included analysis of exhibitions and education programs at the two sites, as well as interviews with core staff, and archival research. Analysis employed a methodological framework drawing on Margaret Wetherell’s (2012) notion of “affective practice”, as well as understandings of historical thinking in education developed by theorists and educators.
Findings
The two sites take differing approaches to educating visitors about the “uncomfortable” histories related to their heritage. Ultimately, this paper argues that the Cascades presents a greater ease with communicating the confronting aspects of the site’s history, while Port Arthur’s interpretive strategies are often focussed on countering widespread assumptions about the “darkness” and cruelty characteristic of the penal system in Australia. Overall, the analysis finds considerable potential in the “use” of confronting and contested history in teaching aimed at developing historical thought and empathy.
Originality/value
The research addresses an issue that is of central concern in heritage education at present – interpretations of confronting and contentious histories – and employs an innovative set of conceptual strategies and tools to gather insights of use to practitioners in heritage and education.
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Emilija Oleškevičiūtė, Michael Dickmann, Maike Andresen and Emma Parry
The purpose of this literature review is to critically analyze, synthesize and integrate the currently fragmented literature concerning the factors affecting the international…
Abstract
Purpose
The purpose of this literature review is to critically analyze, synthesize and integrate the currently fragmented literature concerning the factors affecting the international transfer of individual career capital (CC).
Design/methodology/approach
This paper is a systematic literature review of the factors affecting the international transfer of individual CC from/for expatriates, repatriates and other employed highly skilled migrants and return migrants. The findings are classified based on the Social Chronology Framework (SCF) proposed by Gunz and Mayrhofer (2015).
Findings
This systematic literature review suggests that the international transfer of individual CC, which can be expressed both as (1) individual-level transfer across different organizations located in different countries as the direct use and application of CC and (2) individual knowing-how transfer to other individuals within organization, is affected by the individual, organizational and broader contextual-level factors that are bound by the aspect of time. The authors summarize the findings by presenting a model of the factors affecting the international transfer of individual CC.
Originality/value
The authors align the CC framework (Defillippi and Arthur, 1994) to the SCF (Gunz and Mayrhofer, 2018) by explaining the factors affecting the international transfer of individual CC that go beyond the qualities of CC, including the Being, Space and Time domains. Moreover, the authors critique the current focus on the international CC transfer in the present suggesting that future research should explore this phenomenon as a more dynamic process. Finally, the authors contribute to the literature on the global mobility of highly skilled employees' by highlighting gaps in the knowledge of the international transfer of CC and presenting a future research agenda.
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The purpose of this paper is to explore the educative experiences of Arthur Wesley Wheen – his socialisation and indoctrination within a devout family, on the one hand, and his…
Abstract
Purpose
The purpose of this paper is to explore the educative experiences of Arthur Wesley Wheen – his socialisation and indoctrination within a devout family, on the one hand, and his elite classical schooling on the other hand. Such influences laid the seeds of internal conflict and were compounded at Teachers College, the Arts Faculty of the University of Sydney and at New College Oxford. It is argued that profound educative influences and the trauma of First World War shaped and redefined his life, work and personality as a scholar, cultural critic and translator. The impact of the curriculum and ethos of elite schooling on life interests is a major theme. Attempts will be made to discover from the vast mosaic of classical learning what eventually became inscribed on Wheen’s psyche.
Design/methodology/approach
In this paper the author uses a critical biographical and life-study approach in the broad parameters of historical research by a close examination of primary and secondary sources including a rich vein of correspondence and related unpublished writings; school, teachers college and university records, battalion and personal war records and published literature, frequently contemporary in nature. In design subtle iconographic and psychoanalytic nuances will be drawn from the raw material of history.
Findings
This research is intended to demonstrate how the traumatic requirements of a frontline soldier affected a profound disillusionment with imperial institutions. The study attempts to show how Wheen lost his religious convictions in the heat of total war and later became a passionate expatriate pacifist, social theorist and scholar. It is intended to reveal the complex layers of personal conviction. The author glances at the literary impact of AW Wheen’s translation of Erich Maria Remarque’s All Quiet on the Western Front and the Hollywood film version in terms of his contribution that has not been well recognised.
Originality/value
The paper demonstrates how educative experiences led to significant literary outcomes and how elite classical educative forces shaped style and scholarly endeavour. It draws from history, theology, education and cultural studies and synthesises them.
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As organizations have become increasingly effective at reducing costs and improving efficiency in their operations, their attention has shifted to revenue growth. Tapping the…
Abstract
As organizations have become increasingly effective at reducing costs and improving efficiency in their operations, their attention has shifted to revenue growth. Tapping the collective creativity and know‐how of employees is emerging as one of the best ways to anticipate customer needs and grow new markets. Typically, when companies set out to create knowledge bases, the first issue that they tackle is technology. In many cases, resources and patience are exhausted by the time they have resolved technology issues. This paper reviews Arthur Andersen’s experiences in developing knowledge bases ‐ focusing on content; knowledge sharing; and culture change.
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