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Article
Publication date: 2 February 2010

Udo Richard Averweg

This paper has the aim of exploring whether virtual coaching in an organisation may be facilitated and enabled by intranet technology for the creative dialogue of e‐coaching.

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Abstract

Purpose

This paper has the aim of exploring whether virtual coaching in an organisation may be facilitated and enabled by intranet technology for the creative dialogue of e‐coaching.

Design/methodology/approach

A review of the e‐coaching, the enabling role of technology, and intranet technology and intranets literature is undertaken. It is then argued that by adopting an autopoietic view of an intranet, virtual coaching may be facilitated and enabled by intranet technologies for the creative dialogue of e‐coaching in an organisation.

Findings

Rather than intranet technology and intranets being simply an add‐on to established processes in an organisation, technology and coaching are synthesised into something new and exciting in the e‐coaching domain.

Research limitations/implications

The six implications for organisations suggested in the paper are not inclusive, but may provide an avenue for research in the evolving e‐coaching domain. A research entry point may be the development and validation of a theoretical framework for e‐coaching.

Practical implications

In order that e‐coaching may be seen as a development partnership, six implications for organisations are suggested.

Originality/value

E‐coaching can be seen as a developmental partnership in which much learning can take place using e‐mail but will be augmented by the enabling role of an intranet.

Details

Industrial and Commercial Training, vol. 42 no. 1
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 1 April 2002

William P. Wagner, Q.B. Chung and Todd Baratz

Intranets are perhaps the hottest applications in the field of telecommunications today. The rapid growth of this application belies the fact that it has received little…

1620

Abstract

Intranets are perhaps the hottest applications in the field of telecommunications today. The rapid growth of this application belies the fact that it has received little systematic study present in the academic literature. Presents two separate cases of corporate intranets that have been recently implemented. The focus of this report is to characterize the intranet implementations vis‐à‐vis the traditional systems development process. In so doing, an attempt is made to highlight the potential pitfalls through the lessons learned. As a starting‐point in the systematic study of intranets, a better definition is also introduced and a framework that captures and more accurately describes the wide variety of potential intranets.

Details

Industrial Management & Data Systems, vol. 102 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 May 1998

David C. Chou

Intranet adopts the same information technology that the Internet utilizes for network processing with the exception of system boundaries. Moving corporate systems onto an…

1854

Abstract

Intranet adopts the same information technology that the Internet utilizes for network processing with the exception of system boundaries. Moving corporate systems onto an intranet environment will increase the data traffic within corporate network. In order to smooth out data traffic in the network, adopting a high‐quality management process to the intranet is needed. This article discusses the costs and benefits of adopting the intranet, tool availability and selection criteria, and some management issues for developing an intranet.

Details

Internet Research, vol. 8 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 1 March 1998

H. Joseph Wen

An intranet puts a new layer into a client/server (C/S) architecture, the Web server, which acts as the gateway to the application logic and data. It is three‐tier…

1301

Abstract

An intranet puts a new layer into a client/server (C/S) architecture, the Web server, which acts as the gateway to the application logic and data. It is three‐tier computing, where these functions are performed on separate servers. The servers store everything and perform the bulk of the querying and the data presentation. Although there is great potential using an intranet to develop applications, there are certain challenges, including: security, privacy, currency, and performance. There is progress with security but performance with high volume transaction processing is still unproved. There have been a lot of mistakes with C/S and the danger here is to go down the same road with the intranet. To avoid this, this study explores the managerial and technical issues involved in developing a corporate intranet. Inspired with the success of Internet, intranet is proved to be an extension of and an enhancement to C/S. Client/server is not dead just as the mainframe is not dead; but the C/S model is being changed by the intranet.

Details

Information Management & Computer Security, vol. 6 no. 1
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 1 February 2000

Graham Davies

This article describes and evaluates the relaunch of the Guy's & St Thomas' Hospital Trust Intranet. It provides an overview of the pre‐launch preparation, an outline of…

Abstract

This article describes and evaluates the relaunch of the Guy's & St Thomas' Hospital Trust Intranet. It provides an overview of the pre‐launch preparation, an outline of the relaunch itself, and of the post‐relaunch follow‐up. The process is evaluated critically in terms of the impact it had on Intranet usage. Future Intranet developments are also highlighted.

Details

VINE, vol. 30 no. 2
Type: Research Article
ISSN: 0305-5728

Article
Publication date: 1 October 1999

Jackie Drennan

An evaluation of the current state of intranet usage in the UK newspaper industry. Librarians and information managers from all the UK national newspapers were contacted…

Abstract

An evaluation of the current state of intranet usage in the UK newspaper industry. Librarians and information managers from all the UK national newspapers were contacted to establish which newspapers had, or were intending to introduce, an intranet. Those who had an intranet were interviewed. To provide a point of comparison with newspapers in the United States, who appeared to have quickly embraced intranet technology, email questionnaires were distributed via the Special Library Association mailing list. The paper shows that librarians are closely involved in the planning of newspaper intranets and describes the management issues, attractions and problems associated with them.

Details

Aslib Proceedings, vol. 51 no. 8
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 1 October 2004

Hamilton Mphidi and Retha Snyman

The intranet has emerged as one of today's most effective tools for knowledge management. This article reports on the extent to which three South African academic…

6345

Abstract

The intranet has emerged as one of today's most effective tools for knowledge management. This article reports on the extent to which three South African academic libraries, selected by means of the purposive sampling method, utilise the intranet as a knowledge management tool. Based on the literature, knowledge management and an intranet are briefly defined. The advantages of the intranet as a knowledge management tool as well as the content of an intranet are discussed. The opinions about knowledge management and the utilisation of the intranet as a knowledge management tool in the three academic libraries are weighed up against the findings in the literature. It is clear that a strong awareness exists of the importance of knowledge management and the value of the intranet as a knowledge management tool. However, the potential of the intranet as a knowledge management tool is not utilised fully.

Details

The Electronic Library, vol. 22 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 1 September 2001

Luke Tredinnick

A step‐by‐step guide to the principals of creating content management processes and resources for Intranets, this article covers the creation of aims and objectives for…

Abstract

A step‐by‐step guide to the principals of creating content management processes and resources for Intranets, this article covers the creation of aims and objectives for Intranets, information management issues specific to Intranets, and how to turn those objectives and issues into working content management procedures.

Details

VINE, vol. 31 no. 3
Type: Research Article
ISSN: 0305-5728

Article
Publication date: 1 February 2000

Dot Duckworth

What is it that makes an Intranet work? How do you get members of the organisation to use it? With apologies to Estate Agents, the answer can probably be summed up as…

Abstract

What is it that makes an Intranet work? How do you get members of the organisation to use it? With apologies to Estate Agents, the answer can probably be summed up as ‘Planning, Planning and Planning.’ That is, planning Who the Intranet is for, planning What it is intended to achieve; and planning How it is to be achieved.

Details

VINE, vol. 30 no. 2
Type: Research Article
ISSN: 0305-5728

Article
Publication date: 16 November 2022

Vibeke Thøis Madsen

This article explores how employees in a public sector organization (PSO) make sense of the introduction of a social intranet and new employee communication roles. The aim…

Abstract

Purpose

This article explores how employees in a public sector organization (PSO) make sense of the introduction of a social intranet and new employee communication roles. The aim is to understand employee sensemaking and how sensemaking influences the change process within the organization.

Design/methodology/approach

The article is based on a case study in a Danish PSO with 30,000 employees. The empirical material includes strategic documents, online observations and seven focus groups with employees conducted before, during and after the introduction of a new social intranet.

Findings

The employees found that making sense of the purpose with the social intranet is difficult. A managerial approach to change communication could easily result in employees' frustrations and concerns being dismissed as signs of resistance to change. From a communication perspective, the findings reveal that the employees engaged in seven different sensemaking enactments.

Research limitations/implications

Change cannot be understood simply as something that employees are for or against. Instead, a change process should be perceived as a set of communication processes or sensemaking enactments happening in interactions between employees that can act in favor of, against or neutrally toward change.

Practical implications

Managers and communication professionals can interact with the seven sensemaking enactments, and some tentative initiatives are suggested in the article.

Originality/value

The article explores the employee perspective in a change process in a PSO and identifies seven employee sensemaking enactments highlighting that change happens in communication processes.

Details

Journal of Communication Management, vol. 26 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

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