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This paper aims to focus on the human side of inbound open innovation by analyzing the effects that the adoption of different knowledge search strategies for innovation has on new recruitment needs.

Building on several theoretical perspectives, the study proposes three hypotheses regarding the relationship between openness and the need to recruit people with high technical and social skills. Using a pooled panel data from the Uruguayan Innovation Survey between 2004 and 2012, the authors identify open strategies followed by the firm.

The estimation results using pooled panel data confirm that the adoption of inbound open search strategies for innovation demands the recruitment of new employees with higher technical and social skills. Technical skills are more likely to be demanded than social skills. The effects observed are moderated by the intensity in the use of knowledge and information sources (KISs).

This paper revisits the analysis of specific knowledge search strategies at the firm level. In doing so, the study looks for the effects of specific strategies combining different knowledge sources and considers different levels of use of external KISs, from narrow to wide. While other studies have analyzed the human factor as a determinant of the success of openness for innovation, this paper re-examines the direction of this relationship. Finally, the study contributes to the evidence from a Latin American country, where these topics have received less attention.

Diversity of people, knowledge and resources has been identified as a determinant of firms' growth. This paper focusses on innovation propensity as a critical dimension of firm's growth path, aiming to analyse the effects of the firm's horizontal educational diversity (HED) on the propensity to conduct different technological innovation activities (TIAs). In addition, considering the evidence showing that these effects are neither direct nor linear, the authors analyse the moderating role of the firm's organizational practices oriented to knowledge sharing (KS) on the association between HED and the adoption of TIAs.

Following the theoretical arguments of the resource-based view (RBV), the evolutionary economics and the dynamic capabilities approach and related empirical evidences, the authors proposed four hypotheses regarding the effect of HED on TIAs and the moderating role of work organization practices oriented to promote KS. Empirically, the authors calculated different HED diversity indexes capturing two basic dimensions: variety and balance. Hence, using instrumental variables and panel data techniques to control endogeneity biases, the authors tested the proposed hypotheses using a data set of Uruguayan manufacturing firms between 2004 and 2015.

In line with previous evidence, results showed idiosyncratic context effects. The authors found a robust, linear, positive and significant relationship between HED and TIAs, but the effect can only be consistently associated with the adoption of internal or external research and development (R&D) activities. Moreover, the moderating role of work organization practices oriented to promote KS is positive and significant when firms engage in TIAs. For technological innovations that only involve the acquisiton of technology (AT), a positive effect is also observed but always associated to organizational practices oriented to promote KS.

This paper revisits the analysis of workforce diversity for a relatively less explored context. This research contributes to the field by linking HED and work organization practices to understand firm's innovation propensity in a developing context. Moreover, while other studies have focussed only on top management or R&D team diversity, the authors have analysed the whole professional's workforce. It allows the authors to discuss the effects of diversity on innovation propensity in the light of the ongoing debate on the effects of innovation in employment.

The purpose of this paper is to analyze the link between manufacturing strategy formalization and manufacturing strategy implementation, considering the potential moderating role of shop-floor communication.

Multiple linear regression models considering main and interaction effects of strategy formulation and shop-floor communication on strategy implementation were performed using data from the fourth round of the international HPM Project. This includes plants with more than 100 employees in the automotive, machinery and electronics industries from 10 different countries. Unlike other research studies, this research takes into account plant management’s and plant supervisors’ perceptions.

The findings show that formal strategic planning positively influences manufacturing strategy implementation. Furthermore, both feedback and instructive communication practices moderate the manufacturing strategy process, resulting in successful manufacturing strategy embeddedness, and prompt adaptation to change.

This study provides a better understanding of the manufacturing strategy process for scholars and practitioners. In addition, the results suggest that the adoption of some shop-floor communication practices can benefit firms through the strengthening of strategy implementation.

This paper provides empirical evidence to the emerging discussion on whether formal strategic planning helps to adopt a strategy or on the contrary make decision making inflexible.

The purpose of this paper is to investigate the relationship between firms’ entrepreneurial orientations (EOs) and the adoption of quality management (QM) practices. The role of environmental uncertainty as the moderator of the former relationship is considered.

Using theories and related empirical evidences, two research hypotheses were argued and proposed. These hypotheses were tested using data collected from a unique sample of 301 Uruguayan and Argentinean manufacturing companies with more than 20 workers assessed through personal interviews. The empirical methodology includes statistic treatment for scale validation, statistic descriptive techniques and regression analysis.

Firms’ EO is determinant for the adoption of QM practices. The environmental uncertainty strengthens the positive impact of EO on the adoption of QM practices, mainly human resource management practices.

The data come from a particular geographical context and refer to manufacturing plants. It would be interesting to extend the scope of this study to services. The collection of data from only one individual in each organization can generate a potential problem with using single-source information.

Innovative manufacturing companies that try to adopt advanced QM practices will benefit from hiring managers who are able to take risks, and to seek a long-term orientation toward being aggressive with their environment, especially in highly competitive contexts. Mustering these features may ensure perseverance in the adoption of advanced manufacturing practices, even in the presence of complex and uncertain environments.

The principal contribution of this paper is that it advances the study of the intersection between operations management and entrepreneurship, analyzing how firms’ EO affects the adoption of new methods and practices in manufacturing. Furthermore, it is important to highlight the fact that the authors use data from a unique survey of manufacturing companies from Argentina and Uruguay in the southern cone of Latin America. The authors also contribute to the open debate about the universality of QM practices.

This paper aims to analyze the impact of team rewards (TR) on quality performance of new product development (NPD). In particular, the authors analyze whether the use of TR affects the performance of NPD team projects in not only accomplishing their work as a team and the outcomes of their performance but also considering the enhancement of the involvement of both internal functions and external actors (suppliers and customers) in the early stages of NPD.

The association of TRs on quality performances of new products is theoretically approached. Seven research hypotheses are proposed to be tested with an international database from the high performance manufacturing project. Empirical strategy includes structural equation modeling.

The authors observed that TR does not produce a direct effect on quality performance of NPD, but does so mediated through the involvement of SC members in the early stages of NPD. This paper highlights that, without involvement of external and internal supply chain actors, it is not possible to obtain desired performance of new products.

This study advances the study of TR on quality performance of NPD by considering TR as a tool for in-group work involving different and distant actors in the process of NPD. The analysis considers different dimensions of quality performance of NPD, distinguishing between time to market, technical issues and cost of manufacturing, which have usually been considered in an aggregated way. Empirical evidence using an ample database including manufacturing companies from fourteen countries

This paper aims at providing new evidence on the relationship between advanced manufacturing technologies (AMTs) and quality management (QM) practices on manufacturing performance.

The expected relationship between both AMTs and QM practices on manufacturing performance are tested using a unique sample of 301 manufacturing companies from Argentina (151) and Uruguay (150), employing at least 20 workers, which have been assessed through personal interviews to plant managers and engineers.

Findings evidence the complementarities between QM practices and AMTs to explain enhanced manufacturing performance. Although QM practices have a direct effect on manufacturing performance, the effects of AMTs are significant only in the presence of QM practices.

First limitation of the paper is the cross-sectional character of the data analysis. Secondly, the paper cannot avoid the disadvantages inherent in research based on surveys, especially when the answers are of a subjective nature. In addition, the information used is based on the perceptions of managers.

Industry practitioners should focus on the implementation of innovation policies that promote long-term economic growth, creating more favorable and better technological and infrastructure institutional conditions to lead to substantial improvements in this economic growth.

The paper provides evidence on the interdependence between QM practices and AMTs’ adoption to improve performance of manufacturing companies in the south of Latin America, something that has received very little attention up today. Thus, the paper contributes also to the international debate on differences observed in the implementation of manufacturing innovations in different regions.

The purpose of this paper is to explore the relationship between 5S use, contextual factors and performance. The contextual factors comprise structural features of the firm, environment, human resources and technology and quality management. The performance measures refer to improvements in productivity, quality, employee satisfaction, lead time and new product design.

A questionnaire survey was conducted in 203 Spanish manufacturing plants, with personnel interviewees. The hypotheses proposed were verified using correlation analysis and analysis of variance.

The results show the existence of a positive relationship between the use of 5S and some contextual factors such as size, the integration of the plant in a multinational group, the type of product manufactured, the technology used and the quality programmes in the plant. Moreover, 5S is positively related to some operational performance measures, especially those referring to quality and productivity.

This paper contributes to the scarce empirical literature analysing the factors related to the use of 5S and its association with manufacturing performance.

The purpose of this paper is to analyze which factors determine the use of just‐in‐time (JIT) in companies. More precisely, the paper aims to study the role played by two variables of organizational context (size and age) and three infrastructure practices (advanced manufacturing technologies – AMT, quality management, and work organization).

The hypotheses were tested using data collected from 203 manufacturing plants with at least 20 employees. Data were collected by means of personal interviews with plant managers. Regression analyses have been performed to test the hypotheses.

The results reveal the existence of diversity in the factors that affect the use of the different components of JIT. Infrastructure practices are shown to be more determining than contextual factors. This happens in particular with AMT, basic quality tools and the management of the relationships with suppliers and customers.

The main limitations of the research are those derived from the cross‐sectional character of the data and from information coming from surveys, especially when the measures are subjective.

The paper stresses the need to develop adequate infrastructures in technology management, quality management and work organization to obtain all the benefits of JIT implementation.

The paper highlights the role of organizational context and, especially, infrastructure practices in the incidence of JIT in the manufacturing industry. Moreover, the identification of different dimensions of JIT systems makes it possible to conclude that the influence of the different factors considered is not uniform across all JIT elements.

The purpose of this paper is to analyse the impact on manufacturing performance of human resource management (HRM) practices across two job levels within manufacturing firms in Argentina and Uruguay: that of line managers and frontline workers. HRM practices are categorised into three bundles defined by the AMO theoretical framework: ability, motivation and opportunity.

The article uses data from a survey to 301 manufacturing plants in Uruguay and Argentina. Given the characteristics of the dependent variable, linear regression models have been estimated in order to test the hypotheses.

The results show that the ability and opportunity bundles for line managers are positively associated with manufacturing performance. However, only the motivation bundle affects manufacturing performance for frontline workers.

The main limitations are the use of cross-sectional data, the focus on two specific countries and the analysis of two employee categories that are not completely homogenous. The paper extends the contingency perspective in HRM by examining the relevance of job level as a contingent factor in the HRM-performance relationship in the manufacturing industry.

The results suggest that manufacturing companies should target HR investments more towards line managers than to frontline employees. More specifically, they should concentrate efforts on the ability and opportunity bundles.

The article contributes to the very limited empirical evidence on the impact of HRM differentiation on firm performance by analysing sub-dimensions in a context not previously analysed.

El objetivo del trabajo es analizar el impacto sobre los resultados de manufactura de la aplicación de prácticas de Dirección de Recursos Humanos en dos niveles de empleados dentro de las empresas industriales argentinas y uruguayas: los supervisores y los operarios de producción. Las prácticas de DRH son clasificadas en tres paquetes de acuerdo con el marco definido por el modelo AMO: capacidad, motivación y oportunidad.

El artículo utiliza datos procedentes de una encuesta realizada a 301 plantas industriales en Uruguay y Argentina. Dadas las características de la variable dependiente, se estiman modelos de regresión lineal para contrastar las hipótesis.

Nuestros resultados muestran que los paquetes de prácticas orientados a la capacidad y la oportunidad para los supervisores están asociados positivamente con los resultados de manufactura. Sin embargo, solo el paquete de prácticas orientado a la motivación afecta a los resultados de manufactura para los operarios de producción.

Las principales limitaciones son el uso de datos transversales, el enfoque en dos países concretos y el análisis de dos ocupaciones que no son completamente homogéneas. Este trabajo extiende la perspectiva contingente analizando la importancia del nivel jerárquico del puesto como un factor de contingencia en la relación DRH-resultados en la industria manufacturera.

Los resultados sugieren que las empresas industriales deberían dirigir sus inversiones en DRH más hacia los supervisores que hacia los operarios. Más concretamente, deberían concentrar sus esfuerzos en los paquetes de capacidad y oportunidad.

El artículo contribuye a la escasa evidencia empírica sobre el impacto de la diferenciación de la DRH sobre los resultados de manufactura analizando subdimensiones en un contexto no estudiado con anterioridad.