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Article
Publication date: 10 August 2012

Bill McKitterick

This paper seeks to identify the most effective ways both to recruit and retain social workers. It aims to explore the roles and skills that social workers bring to the provision…

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Abstract

Purpose

This paper seeks to identify the most effective ways both to recruit and retain social workers. It aims to explore the roles and skills that social workers bring to the provision of social care for adults and to invite a more detailed debate on the particular responsibilities in the field of neurodisability.

Design/methodology/approach

The paper draws on successful methods of recruitment and retention of social workers, from the experience of recruiting managers and the perspectives of social workers. It explores the current, in part inconclusive, debates on how best to utilise their practice skills and knowledge. It also invites the contribution of people working in this field to inform a second paper for the journal to address this in more detail in the field of neurodisability.

Findings

Despite enduring problems in the supply of capable and skilled social workers and low levels of retention, strong leadership by managers of social work services can take positive steps to ensure the provision of sustainable services and avoid the use of agency staff. These leaders can positively identify and make best use of the specific practice skills and knowledge of social workers, which in itself supports higher levels of retention.

Originality/value

The paper is based on direct experience of achieving high levels of successful recruitment and retention of social workers in times of short supply and a positive analysis of the specific and positive contribution of social workers in adult social care.

Details

Social Care and Neurodisability, vol. 3 no. 3
Type: Research Article
ISSN: 2042-0919

Keywords

Article
Publication date: 5 August 2021

Daniel Briggs, Luke Telford, Anthony Lloyd and Anthony Ellis

This paper aims to explore 15 UK adult social care workers’ experiences during the COVID-19 pandemic.

Abstract

Purpose

This paper aims to explore 15 UK adult social care workers’ experiences during the COVID-19 pandemic.

Design/methodology/approach

This paper’s 15 open-ended interviews with adult social care workers are complemented by digital ethnography in COVID-19 social media forums. This data set is taken from a global mixed-methods study, involving over 2,000 participants from 59 different countries.

Findings

Workers reported a lack of planning, guidance and basic provisions including personal protective equipment. Work intensification brought stress, workload pressure and mental health problems. Family difficulties and challenges of living through the pandemic, often related to government restrictions, intensified these working conditions with precarious living arrangements. The workers also relayed a myriad of challenges for their residents in which, the circumstances appear to have exacerbated dementia and general health problems including dehydration, delirium and loneliness. Whilst COVID-19 was seen as partially responsible for resident deaths, the sudden disruptions to daily life and prohibitions on family visits were identified as additional contributing factors in rapid and sudden decline.

Research limitations/implications

Whilst the paper’s sample cohort is small, given the significance of COVID-19 at this present time the findings shed important light on the care home experience as well as act as a baseline for future study.

Social implications

Care homes bore the brunt of illness and death during the first and second COVID-19 waves in the UK, and many of the problems identified here have still yet to be actioned by the government. As people approach the summer months, an urgent review is required of what happened in care homes and this paper could act as some part of that evidence gathering.

Originality/value

This paper offers revealing insights from frontline care home workers and thus provides an empirical snapshot during this unique phase in recent history. It also builds upon the preliminary/emerging qualitative research evidence on how the COVID-19 pandemic impacted care homes, care workers and the residents.

Article
Publication date: 11 July 2018

Jane Hughes, Sue Davies, Helen Chester, Paul Clarkson, Karen Stewart and David Challis

The purpose of this paper is to explore the views of people with learning disabilities on issues associated with continuity of care in the transition from full-time education to…

Abstract

Purpose

The purpose of this paper is to explore the views of people with learning disabilities on issues associated with continuity of care in the transition from full-time education to adult care and support.

Design/methodology/approach

Data collection was undertaken with people with learning disabilities and staff in two advocacy organisations in one area of England in 2012. In total, 19 participants attended three focus groups. Analysis focussed on continuity of care and was guided by the framework approach to qualitative analysis.

Findings

Teachers, social workers in children’s services and youth workers were identified as making important contributions to the transition process. Information relating to learning and social development was identified as most important to inform transition planning with less priority accorded to health, communication, and self-care and independence. Participants appeared to value principles which underpin continuity of care.

Research limitations/implications

This study provides insights into attributes of continuity of care valued by people with a learning disability. Possibilities of translating these attributes into practice within localities are explored. Findings could be used to inform strategic planning locally to promote service integration thereby contributing to continuity of care within transition planning.

Originality/value

Continuity of care in the transition planning process is highlighted in policy guidance with recognition that both practice and procedures require improvement. This research explores areas for development from the perspective of people with learning disabilities.

Details

Tizard Learning Disability Review, vol. 23 no. 3
Type: Research Article
ISSN: 1359-5474

Keywords

Article
Publication date: 12 March 2010

June Thoburn

This article is an extended version of an ‘experts’ briefing' commissioned to inform senior child welfare managers in English local authorities and voluntary agencies about the…

Abstract

This article is an extended version of an ‘experts’ briefing' commissioned to inform senior child welfare managers in English local authorities and voluntary agencies about the available evidence to inform the provision of effective services in complex child protection cases. It starts by noting how differences in the approach to service provision in different jurisdictions affect both the nature of research conducted and its transferability across national boundaries. It then summarises the characteristics both of parents who are likely to maltreat their children and also of the children most likely to be maltreated. The factors that make some families ‘hard to engage’ or ‘hard to help/change’ are then discussed, as are the essential elements of effective professional practice in child protection. Particular attention is paid to effective approaches to helping families and young people who are hard to identify or engage.

Details

Journal of Children's Services, vol. 5 no. 1
Type: Research Article
ISSN: 1746-6660

Keywords

Article
Publication date: 20 April 2015

Jon Glasby and Robin Miller

With the advent of Clinical Commissioning Groups, the English health system has abolished more managerially led Primary Care Trusts and given greater responsibilities to groups of…

323

Abstract

Purpose

With the advent of Clinical Commissioning Groups, the English health system has abolished more managerially led Primary Care Trusts and given greater responsibilities to groups of local general practitioners (GPs). As with all major changes, this brings both opportunities and risks, and the authors know relatively little about what impact this might have on relationships between the NHS and local government. Against this background, the purpose of this paper is to report key findings from a scoping review commissioned by the National Institute of Health Research School for Social Care Research in order to summarise learning from recent literature.

Design/methodology/approach

The paper is based on a review of the literature on older people’s services and the relationship between general practice and adult social care, published in the UK from 2000 onwards.

Findings

Despite the longstanding nature of the issues at stake, the review identified only nine relevant studies. These were of mixed quality, and tended to focus on lessons learned from the late 1990s/early 2000s rather than more recent reforms. Overall, these studies suggest similar barriers to those identified in previous policy contexts, and there is a strong sense of relationships starting from a low base (hence the title of our title of “new conversations between old players”).

Research limitations/implications

This review is based on literature on older people’s services published since 2000 – so only provides a snapshot of the issues at stake. However, it confirms the relatively limited nature of the evidence base and the need for new research to help shape future policy and practice.

Originality/value

Despite the central contribution of GPs, the authors still know relatively little about the relationship between general practice and adult social care. Reviewing previous literature (however, limited) is crucial to current attempts to develop more effective joint working at local level.

Details

Journal of Integrated Care, vol. 23 no. 2
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 4 February 2014

Tim Spencer-Lane

The purpose of this paper is to consider the final report of the Mid Staffordshire NHS Foundation Trust Public Inquiry and the Law Commissions’ review of health and social care

Abstract

Purpose

The purpose of this paper is to consider the final report of the Mid Staffordshire NHS Foundation Trust Public Inquiry and the Law Commissions’ review of health and social care professional regulation – and how these will impact on the professional regulation bodies.

Design/methodology/approach

Summary and discussion of the relevant recommendations made by the Mid Staffordshire NHS Foundation Trust Public Inquiry and the initial Government response, and consultation responses to the Law Commissions’ provisional proposals for law reform of health and social care professional regulation.

Findings

Future legislation is likely to be based on the recommendations of the Mid Staffordshire NHS Foundation Trust Public Inquiry and the Law Commissions.

Originality/value

Overview of the Mid Staffordshire NHS Foundation Trust Public Inquiry and the initial Government response, and consultation responses to the Law Commissions.

Details

The Journal of Adult Protection, vol. 16 no. 1
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 10 December 2019

Sarah Shorrock, Michelle M. McManus and Stuart Kirby

The challenges of transferring the theoretical requirements of an effective multi-agency partnership into everyday practices are often overlooked, particularly within safeguarding…

3419

Abstract

Purpose

The challenges of transferring the theoretical requirements of an effective multi-agency partnership into everyday practices are often overlooked, particularly within safeguarding practices. Therefore, the purpose of this paper is to explore practitioner perspectives of working within a multi-agency safeguarding hub (MASH) and those factors that encourage or hinder a multi-agency approach to safeguarding vulnerable individuals.

Design/methodology/approach

Semi-structured interviews with 23 practitioners from one MASH location in the North of England were conducted, with a thematic analysis being used to analyse findings.

Findings

The interviews with practitioners illustrated the complexity of establishing a multi-agency approach to safeguarding. It was inferred that whilst information sharing and trust between agencies had improved, the absence of a common governance structure, unified management system, formalisation of practices and procedures and shared pool of resources limited the degree to which MASH could be considered a multi-agency approach to safeguarding.

Practical implications

Establishing a multi-agency approach to safeguarding is complex and does not occur automatically. Rather, the transition to collaborative practices needs to be planned, with agreed practices and processes implemented from the beginning and reviewed regularly.

Originality/value

Few studies have investigated the implementation of MASH into safeguarding practices, with this paper providing a unique insight into practitioner opinions regarding the transition to multi-agency practices. Whilst there is a focus on MASH, the challenges to arise from the research may be reflective of other multi-agency partnerships, providing a foundation for best practice to emerge.

Details

The Journal of Adult Protection, vol. 22 no. 1
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 5 August 2014

Julie McGarry, Christine Simpson and Kathryn Hinsliff-Smith

Domestic abuse continues to be largely hidden phenomenon. For older survivors this invisibility is further compounded by conceptual confusion surrounding domestic abuse and other…

1503

Abstract

Purpose

Domestic abuse continues to be largely hidden phenomenon. For older survivors this invisibility is further compounded by conceptual confusion surrounding domestic abuse and other forms of family violence. The purpose of this paper is to explore service responses to abuse among older people from across a range of sectors. Where possible the perspectives of older people themselves were explored.

Design/methodology/approach

A mixed methods approach incorporating postal questionnaires and semi-structured telephone interviews. Agencies and organizations from both the statutory and voluntary sector who provided specific domestic abuse support services or general services and support for older people (aged 59 years and over) and older people, either as survivors of abuse or with an interest in the development of services for older people within one region of the UK were invited to take part in the project. In total, 18 individuals from a range of agencies and three older women survivors agreed to take part in the study.

Findings

The findings highlighted three main themes, first, lack of conceptual clarity between domestic abuse and elder abuse, second, complexity of family dynamics and abusive relationships, and third, deficit in dedicated service provision for older survivors. The findings are discussed within the context of the existing literature and key recommendations include wider recognition of the significance of inter-professional education, training and working practices.

Originality/value

This paper identifies the complexities and challenges that continue to face organizations in terms of recognition and provision of services for older survivors of abuse.

Details

The Journal of Adult Protection, vol. 16 no. 4
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 3 July 2017

Victoria Mason and Val Williams

Picking up from Cotter et al.’s article on the transferential process, the purpose of this paper is to set out some arguments about the ways of meeting the emotional needs of…

460

Abstract

Purpose

Picking up from Cotter et al.’s article on the transferential process, the purpose of this paper is to set out some arguments about the ways of meeting the emotional needs of people with learning disabilities.

Design/methodology/approach

The commentary draws on two studies: one is about understanding and changing disabling practices, and the other is about bereavement support for people with learning disabilities. Both use qualitative approaches, and in both studies, people with learning disabilities are active agents or co-researchers, who have assisted in shaping the ideas and values of the research.

Findings

Professional practices, including those within the therapeutic context, can act as institutional barriers which create people with learning disabilities as passive or incompetent. However, this paper sets out some preliminary findings showing that not only can people with learning disabilities support each other, but also that face-to-face support workers can support people with learning disabilities to understand and cope with their emotions.

Practical implications

Frontline support workers should be seen as professionals, with their own range of resources to provide good emotional support. Further, people with learning disabilities can come together in groups to develop peer support about difficult and sensitive topics.

Originality/value

Talking about therapies for people with learning disabilities has long been overlooked. As their value is now recognised, it is important that the views and wishes of people with learning disabilities themselves are heard, so that they can contribute to the processes which support them.

Details

Tizard Learning Disability Review, vol. 22 no. 3
Type: Research Article
ISSN: 1359-5474

Keywords

Article
Publication date: 1 November 2008

Lisa Pinkney, Bridget Penhale, Jill Manthorpe, Neil Perkins, David Reid and Shereen Hussein

This article reports on the views of 92 social workers about their practice in adult protection in England and Wales as part of a wider study of adult protection working and…

2809

Abstract

This article reports on the views of 92 social workers about their practice in adult protection in England and Wales as part of a wider study of adult protection working and regulation that took place between 2004‐2007 in 26 sample local authorities. The article explores social workers' reported experiences of partnership or multiagency working and how this, along with overarching regulatory frameworks, affected their practice within and across agencies. Among findings from the study were that social workers considered that sharing information and responsibilities led to positive outcomes for service users and that the incorporation of different agency perspectives supplemented sharing of best practice.

Details

The Journal of Adult Protection, vol. 10 no. 4
Type: Research Article
ISSN: 1466-8203

Keywords

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