Search results

This chapter explores various theoretical and practical issues of sustainable tourism approaches in industrial areas. This includes applying sustainability approaches and ideas to the growing domain of industrial tourism. The essence, main definitions, and provisions of industrial and sustainable tourism are discussed and summarized, focusing on the use of tourist potential in former and current industrial areas. The case study of sustainability-based industrial tourism development was carried out in three tourist destinations in the USA and Germany: Lowell (USA), the Ruhr River basin, and Papenburg (Germany). Examples of best practices and possibilities for implementation in Armenia are also discussed. Particularly, the use of tourist attractions of mining and metallurgical industries and the “revival” of former industrial enterprises for touristic, cultural, cognitive, and entertainment purposes are framed as priority activities.

In the present study, we examined how effectively online travel agencies (OTAs) handle negative e-word-of-mouth on social media platforms like Facebook, Twitter, and Instagram. We collected data from 497 participants using survey method. To test the hypotheses formulated from the existing literature, structural equation modeling was adopted in this study. The results from structural equation modeling indicate effective handling of the negative e-word of mouth (e-WOM) on social media websites significantly affects customer satisfaction and repurchase intention. The current research work provides insight into social media recovery efforts and service fairness when handling negative e-WOM. The study recommends that customers can distinguish the differences between general efforts and adaptive complaint-handling efforts, and dissimilarities may influence satisfaction, repurchase intentions, etc. Although empathy, apology, responsiveness, and paraphrasing are considered pioneer strategies in complaint handling, customers' negative e-WOM, and firms' recovery management, but the current study is among a few to categorize OTAs' handling of negative e-WOM and complaint handling efforts in the social media environment.

The purpose of this study is analysis of deformation and vibrations of turbine blades produced by high electrolyte pressure during electrochemical machining.

An experimental setup was designed, experiments were conducted and the obtained results were compared with the finite element results. The deformations were measured according to various flow rates of electrolyte. In finite element calculations, the pressure distribution created by the electrolyte on the blade surface was obtained in the ANSYS® (A finite element analysis software) Fluent software and transferred to the static structural where the deformation analysis was carried out. Three different parameters were examined, namely blade thickness, blade material and electrolyte pressure on blade disk caused by mass flow rate. The deformation results were compared with the gap distances between cathode and anode.

Large deformations were obtained at the free end of the blade and the most curved part of it. The appropriate pressure values for the electrolyte to be used in the production of blisk blades were proposed numerically. It has been determined that high pressure applications are not suitable for gap distance lower than 0.5 mm.

When the literature is examined, it is required that the high speed flow of the electrolyte is desired in order to remove the parts that are separated from the anode from the machining area during electrochemical machining. However, the electrolyte flowing at high speeds causes high pressure in the blisk blades, excessive deformation and vibration of the machined part, and as a result, contact of the anode with the cathode. This study provides important findings for smooth electro chemical machining at high electrolyte flows.

The purpose of the study is to evaluate mobile apps developed to prevent food waste from the perspective of responsible production and consumption.

The study employs qualitative methods, and the dataset consists of the 1,382 content and online reviews and comments for 11 mobile apps in addition to 30 in-depth interviews conducted with consumers and restaurant managers/owners using the apps.

Mobile apps are proving to be popular with people, inviting users to fight food waste in a sustainable and responsible way. While users' main motivations for becoming food waste fighters are responsibility, positive emotions and economic sensitivity, restaurants' motivations are different, such as social responsibility, innovative business models, attracting new customers and cost orientation.

Creating digital value and contributing significantly to sustainability in the food industry, mobile apps offer different opportunities to the market. By supporting and encouraging the use of these apps, businesses can reduce food waste, prevent financial losses and offer consumers more choice and variety.

The present study aims to address this lack of empirical research based on a holistic perspective by providing a multidimensional assessment. Such an approach should contribute to a thorough understanding of the motivations that drive users and restaurants to become food waste fighters.

This paper aims to provide insights into the environment needed for advancing a digitally enabled circular plastic economy in Africa. It explores important technical and social paradigms for the transition.

This study adopted an interpretivist paradigm, drawing on thematic analysis on qualitative data from an inter-sectoral engagement with 69 circular economy stakeholders across the continent.

The results shows that, while substantial progress has been made with regard to the development and deployment of niche innovations in Africa, the overall progress of circular plastic economy is slowed due to relatively minimal changes at the regime levels as well as pressures from the exogenous landscape. The study highlights that regime changes are crucial for disrupting the entrenched linear plastic economy in developing countries, which is supported by significant sunk investment and corporate state capture.

The main limitation of this study is with the sample as it uses data collected from five countries. Therefore, while it offers a panoramic view of multi-level synergy of actors and sectors across African countries, it is limited in its scope and ability to illuminate country-specific nuances and peculiarities.

The study underlines the importance of policy innovations and regulatory changes in order for technologies to have a meaningful contribution to the transition to a circular plastic economy.

The study makes an important theoretical contribution by using empirical evidence from various African regions to articulate the critical importance of the regime dimension in accelerating the circular economy transition in general, and the circular plastic economy in particular, in Africa.

This paper gives mining area managers guidance on how to begin this process and which scenario to choose. It aims not only to improve the quality of the environment but also to attend to the well-being of societies previously benefiting from the economic resources of raw materials. However, this task can be difficult to accomplish in countries of the poor South.

Building resilient infrastructure, promoting inclusive and sustainable industrialization and fostering innovation are among WHO’s main goals. Ensuring the possibility of an equitable transition from traditional resource industries to sustainable resource management is a key task for global society.

The transformation of mines into tourist attractions has been studied by several authors. In many countries of the Global North, this transformation has been successful (to a greater or lesser extent). Unfortunately, much remains to be done in many countries of the South. These countries, often at the risk to miners’ lives, engage in mining that is often economically unsustainable. The reason may not only be economic shortcomings but also a lack of conceptual solutions.

The current climate situation presents opportunities to receive funds from Northern countries that can be used for such a transformation.

Regions of the world with a history of transformation from raw material industries to services can provide know-how assistance and knowledge of good practices. Tourism in this aspect can become one of the game changers in the fight for a better future, including tourism itself.

There is a growing interest among academics, government agencies and private organisations to examine the scale, characteristics, and impact of Open Innovation (OI). Studies have examined these issues mainly in the context of a developed world. Because firms in developing economies face unique challenges of OI such as building networks, inter-firm interactions, collaboration for resource utilisation and knowledge sharing, these warrant an examination of the theoretical relationships between the antecedents of OI and their impact on performance as well as mediators of these relationships. Therefore, this study develops a comprehensive OI framework to measure open innovation and analyse its effect on the innovation performance of Indian IT organisations.

Theoretically, the study draws upon the Resource-Based View, Relational View, and Absorptive Capacity theories. Empirically, a survey questionnaire was distributed to Indian IT organisations through the online survey tool “Qualtrics”. The research framework was tested using the data collected from 346 Indian IT organisations.

The results highlight the positive effect of OI activities on innovation performance and the mediating role of absorptive capacity. IT organisations with a higher inbound knowledge and absorptive capacity demonstrated better innovation performance.

This study is limited to understanding the mediating effect of absorptive capacity for inbound innovation. Future studies into the mediating role of desorption capacity could reveal its impact on innovation performance.

From a management perspective, this knowledge will enable managers and policymakers to emphasise OI to achieve better innovation performance. This knowledge will provide both government decision-makers and IT managers with definite OI implications for innovation performance.

The main contribution of this study lies in exploring the interconnectedness among IT organisations and collaborative processes on OI and innovation performance. This empirical study pinpoints the causes and sources of OI that would lead to innovation performance and the mediating role of absorptive capacity in achieving innovation performance. It extends the empirical base of OI scholarship based on firms in an emerging economy.

Since previous literature provides fragmented and conflicting results about the use of digital data for product innovation, the article aims to comprehensively explore and shed light on how agri-food firms utilise external and internal digital data sources when dealing with different product innovations, such as incremental, architecture and radical innovation.

This paper adopts an exploratory multiple-case study and a theory-building process, focussing on the agri-food industry. We collected primary and secondary data from eight manufacturing companies.

The findings of this research show an empirical framework of six agri-food firms’ digital data utilisation behaviours: the supervisor, the passive supervisor, the developer, the passive developer, the pathfinder and the conjunction behaviour. These digital data utilisation behaviours vary according to a combination of data sources, such as internal data related to inside phenomenon measures (e.g. data generated by sensors installed in the production plan) or external data (e.g., market trends, overall sector sales), and innovation purposes.

This article offers guiding principles that assist agri-food companies when utilising internal and external digital data sources for specific product innovation outcomes such as incremental, architectural and radical innovation.

The significance of external and internal data sources in stimulating product innovation has garnered substantial attention within academic discussions, highlighting the critical importance of analysing digital data for driving such innovation. Nonetheless, the predominant approach is to study a single innovation outcome through the lens of digital technology. In contrast, our study stands out by adopting a fundamental perspective on data sources, enabling a more nuanced explanation of the overall product innovation outcomes within the agri-food sector.

This study aims to explore how social media affects decision-making among tourists and whether there is a potential effect of age, which is studied through generations. For this purpose, baby boomers, Gen X, Gen Y and Gen Z tourists are studied and real-time implications are offered.

The study adopts a descriptive and exploratory design where the conceptual model of social media-based decision-making is developed through a review of the literature. Quantitative analysis is conducted on primary data from 600 Indian tourists. This is done using a self-administered questionnaire adopted from Gulati (2022) after checking its validity and reliability. The statistical analysis for hypothesis testing is done using PLS-SEM path modelling on pooled data. To study the categorical moderating effect of generations, partial least squares multigroup analysis (PLS-MGA) is performed as a paired comparison on every successive generation.

After testing every successive younger generation with an older generation through PLS-MGA, none of the pairs found any significant differences in path coefficients, as the values obtained were 0.05 < p < 0.95 for all five paths (SM → NR, SM → IS, SM → E, SM → P, SM → PPB). This indicates all the generations behave in a similar manner irrespective of them being older or younger, and age does not moderate social media’s impact on decision-making among Indian tourists.

The study establishes India as a unique geographical market and suggests tourism marketers to treat all generations at par, irrespective of age, as they behave and interact with social media in a similar manner. But, because this study is restricted to a single geographical location, i.e. India, further regions can be explored for global generalisation. Future research can also explore other demographics for combined, moderated analysis. Findings from the study suggest that marketers should ensure that equal attention is given to all generations as they engage with social media in a similar manner. Targeted marketing using artificial intelligence can help in ensuring custom ads. Personalisation according to generations can also facilitate greater purchases.

The study fills a major population and knowledge gap by exploring a topic that has been highly under-researched. Also, the study adopts an inclusive approach by analysing all the generations, both younger and older, to understand the potential effect of age on moderating the impact that social media has on tourist decision-making. Further, real-time suggestions and implications are offered to tourism marketers with special reference to the Indian tourism industry.

This study aims to highlight the impact of altruistic-self and hunger awareness on socially responsible food consumption through the lens of self-awareness and self-congruity theories due to the great challenge of Sustainable Development Goal 2: Zero Hunger.

A survey was conducted with a sample of 812 respondents. Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) confirm each variable's structure through the measurement model and test the hypothesis to support a structural model.

The results highlight that the combination of altruistic-self and hunger awareness (AS-HA congruence) drives consumers to execute socially responsible food consumption. Meanwhile, consumers' food-saving attitude mediation translates to the attitude towards responsible and ethical use increasing socially responsible food consumption, a contextual development in the theory of congruence. Conversely, hunger awareness is not confirmed as significantly influencing socially responsible food consumption.

This research provides valuable insights for academicians and practitioners in developing food waste management strategies that can be implemented to reduce food wastage.

Food waste is a global concern and is challenging for many manufacturing, distribution and individual wastage levels. However, food wastage by consumers is one of the most critical problems which can be minimised with awareness and attitudinal changes in behaviour as a form of socially responsible consumption.