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Complex systems adapt to survive, but little comparative literature exists on various approaches. Adaptive complex systems are generic, this referring to propositions concerning their bounded instability, adaptability and viability. Two classes of adaptive complex system theories exist: hard and soft. Hard complexity theories include Complex Adaptive Systems (CAS) and Viability Theory, and softer theories, which we refer to as Viable Systems Theories (VSTs), that includes Management Cybernetics at one extreme and Humanism at the other. This paper has a dual purpose distributed across two parts. In part 1 the purpose was to identify the conditions for the complementarity of the two classes of theory. In part 2 the two the purpose is to explore (in part using Agency Theory) the two classes of theory and their proposed complexity continuum.

Explanation is provided for the anticipation of behaviour cross-disciplinary fields of theory dealing with adaptive complex systems. A comparative exploration of the theories is undertaken to elicit concepts relevant to a complexity continuum. These explain how agency behaviour can be anticipated under uncertainty. Also included is a philosophical exploration of the complexity continuum, expressing it in terms of a graduated set of philosophical positions that are differentiated in terms of objects and subjects. These are then related to hard and softer theories in the continuum. Agency theory is then introduced as a framework able to comparatively connect the theories on this continuum, from theories of complexity to viable system theories, and how harmony theories can develop.

Anticipation is explained in terms of an agency’s meso-space occupied by a regulatory framework, and it is shown that hard and softer theory are equivalent in this. From a philosophical perspective, the hard-soft continuum is definable in terms of objectivity and subjectivity, but there are equivalences to the external and internal worlds of an agency. A fifth philosophical position of critical realism is shown to be representative of harmony theory in which internal and external worlds can be related. Agency theory is also shown to be able to operate as a harmony paradigm, as it can explore external behaviour of an agent using a hard theory perspective together with an agent’s internal cultural and cognitive-affect causes.

There are very few comparative explorations of the relationship between hard and soft approaches in the field of complexity and even fewer that draw in the notion of harmony. There is also little pragmatic illustration of a harmony paradigm in action within the context of complexity.

What matters most for improving work quality and who can make a difference are perennial topics in employee relations research. The literature on work quality provides answers to these with regard to various constructs on a continuum from “soft” to “hard” variables and stakeholders seeking to influence employers who fall short of reasonable expectations with regard to these. A construct of “decent work” with both soft and hard variables was adopted for research and methods which were collaborative and participative with stakeholders in one national context.

The “decent work” construct was operationalised from the literature and refined by collaborative and participative research. Exploring the relative importance of the constituent parts of decent work involved research with a range of stakeholders; employees, employers and advocates. The study involved most prominently low-paid workers, with employers and advocates also engaged through interviews.

Primarily hard “decent work” variables were identified among employees, primarily soft variables among employers and a mix of hard and soft among advocates. There are some common priorities across these stakeholders.

The main implication is that to engage a range of stakeholders requires a combination of soft and hard variables to be included in research and policy development. However, generalisation about what matters most and who makes a difference to work quality is intrinsically limited in context and time. In this research, the extent of employer engagement in the collaboration initiated by advocates and concerned most with the experiences of low-paid workers is a limitation.

What matters most are a set of soft and hard priorities to engage across stakeholders. Pay is an abiding priority among these and the priority most prominent for many advocates seeking to make a difference through influencing low-paying employers to provide a living wage. While the living wage is a significant focus for work quality, it is not in itself sufficient, as other soft and hard variables in the workplace matter as well. Those who can make a difference are the employers falling short of benchmark standards. Influence on these may emerge through decent work knowledge and skills in management and professional development programmes as well as in initiatives advocating wider adoption of the living wage.

Problem areas of work quality, and problem employers, can be influenced by strategies shaping “hard” factors, including legislation. This needs to be complemented and integrated with strategies on “soft” factors, including identifying positive role models on themes of well-being, work–life balance and precarious forms of employment, as well as pay.

The identification of what matters and who can make a difference is based on an original, collaborative, research project, in one national context, offering analytical generalisability about “decent work” and an experience of collaborative research.

The purpose of this paper is to consider the usefulness of “decent work” as a construct, whether a collaborative approach helps to highlight problem areas and what lessons can be identified and generalized in respect to impact in context.

Data is gathered from stakeholders employed by organizations in Scotland using mixed methodology including survey data, focus group data and a large scale poll for low-paid employees and interviews for employers and advocates of work quality.

The results suggest that “decent work” priorities identified by low-paid employees are primarily “hard” variables, employers’ primarily identify “soft” variables and advocates identify a mix of hard and soft variables.

Therefore to engage all stakeholders a set of “soft” and “hard” priorities should be recognized and implemented in policy development and professional development programs focusing on “decent work” skills and knowledge introduced to support employers who are currently not perceived as providing “decent work”.

This paper has an original approach in that it identifies what matters and who can make a difference in a collaborative research study in a national context.

The second part of a two‐part paper reports the preliminary conclusions derived from the pathfinder phase of a study devoted to a reassessment of the information needs of academic researchers. Proceeding from the notion that long‐established research information needs may not have remained wholly unaffected by the changing realities of the knowledge society, this exploration of researchers' current information requirements and information seeking practices has been undertaken with a special emphasis on examining the validity of anything and everything we have customarily been holding true as to the information component of academic research work. The groundwork for the investigation has been laid down in a pilot project of seven in‐depth critical incident method‐based information needs interviews with faculty at the University of Haifa (Israel). The qualitative data thus obtained as to researchers' information needs, how they go about meeting these needs, and the barriers they encounter in the process have been analysed within the comprehensive framework proposed by Nicholas for a systematic description of information needs. The ensuing evaluation reported here considers 11 aspects of the present‐day academic researcher's information needs. With the first part of the paper focusing on the insights gained into the two major aspects of subject and function, the subsequent discussion of the remaining aspects rounds out this portrayal of research information needs.

Complex systems adapt to survive, but little comparative literature exists on various approaches. Adaptive complex systems are generic, this referring to propositions concerning their bounded instability, adaptability and viability. Two classes of adaptive complex system theories exist: hard and soft. Hard complexity theories include Complex Adaptive Systems (CAS) and Viability Theory, and softer theories, which we refer to as Viable Systems Theories (VSTs), that include Management Cybernetics at one extreme and Humanism at the other. This paper has a dual purpose distributed across two parts. In Part 1, the purpose of this paper is to identify the conditions for the complementarity of the two classes of theory. In Part 2, the purpose is to explore (in part using Agency Theory) the two classes of theory and their proposed complexity continuum.

A detailed analysis of the literature permits a distinction between hard and softer approaches towards modelling complex social systems. Hard theories are human-incommensurable, while soft ones are human-commensurable, therefore more closely related to the human condition. The characteristics that differentiate between hard and soft approaches are identified.

Hard theories are more restrictive than the softer theories. The latter can embrace degrees of “softness” and it is explained how hard and soft approaches can be mixed, sometimes creating Harmony.

There are very few explorations of the relationship between hard and soft approaches to complexity theory, and even fewer that draw in the notion of harmony.

Using a soft-hard continuum of drivers and barriers, this research seeks to explain wood companies' adoption of circular economy (CE) practices.

Multiple interviews, complemented by secondary documents and site observations were used to investigate three wood-based companies that have adopted CE practices. The 10R framework and soft-hard continuum are used to guide data analysis.

The adoption of 10R practices were explained by soft-factor incentives of leaders' values and vision and openness for innovation, all within a regulatory void, and eventually overcome hard-factor barriers of process development, supply chain capability and customer behaviours at product end-of-life.

Crucial for CE model adoption are leaders' positive attitudes, subsequently grown across the companies. The 10Rs are a prompt for CE practice adoption to capture and retain value and generate revenue. Collaboration across the supply chain, including customers and other value capture companies (e.g. repurposing companies), is essential to maximise value retention. Government should play an increased soft-factor incentive regulatory role and support CE practices to overcome hard-factor barriers.

This study contributes an explanation of CE adoption within a relatively unsupported context. Despite the regulatory void, CE practice adoption was driven by leader values. To achieve their vision and overcome the numerous barriers, suppliers and customers required a large investment in education. Indeed, customer behaviour, previously thought to be an incentive for CE adoption, is also identified as a barrier.

This paper aims to investigate the responses of laminated glass under soft body impact, including elastic impact and fracture/fragmentation consideration.

The simulation uses the combined finite-discrete element method (FDEM) which combines finite element mesh into discrete elements, enabling the accurate prediction of contact force and deformation. Material rupture is modelled with a cohesive fracture criterion, evaluating the process from continua to discontinua.

Responses of laminated glass under soft impact (both elastic and fracture) agree well with known data. Crack initiation time in laminated glass increases with the increase of the outside glass thickness. With the increase of Eprojectile, failure mode is changing from flexural to shear, and damage tends to propagate longitudinally when the contact surface increases. Results show that the FDEM is capable of modelling soft impact behaviour of laminated glass successfully.

The work is done in 2D, and it will not represent fully the 3D mechanisms.

Elastic and fracture behaviour of laminated glass under soft impact is simulated using the 2D FDEM. Limited work has been done on soft impact of laminated glass with FDEM, and special research endeavours are warranted. Benchmark examples and discussions are provided for future research.

The purpose of this paper is to provide an assessment of soft law as a technique for repressive and preventive anti-money laundering control (hereinafter AMLC).

This article focuses heavily on understanding the nature of international anti-money laundering (AML) law-making process. The approach towards this question is interdisciplinary and looks at the treaty and non-treaty AML obligations through a prism of two theoretical lenses (legal positivism and liberal/legal process theory) to explain the role of soft law in the area.

Current international effort to combat money laundering (ML) is fragmented (as evident in the enormous variety of law-making processes), despite the role of soft law. Part of the problem is the divergent nature of domestic criminal legislation, which is reflected in the choice of predicate crime and a lack of procedural rule to identify and enforce the law at the state level. To address the limit of current efforts, the paper will propose a uniform codification of AML law directed by a more representative body or commission of experts offering means of restating, clarifying and revising the law authoritatively and systematically.

The research is focused mainly on the theoretical issues relating to the subject of ML and less on any empirical case study.

The paper will focus on the role of soft law as a technique for repressive and preventive AMLC. Based on current analyses of the role of soft law as an alternative to hard law or as a complement to hard law (leading to greater cooperation), it attempts to outline the possible advantages and disadvantages that soft law could have in the context of AMLC. For example, the use of soft law promotes harmonisation of international AML standards through the Financial Action Task Force, while the role of the FATF remains unclear in international law. This is important for the purpose of responsibility, as the law on state responsibility clearly states when a State is responsible, in the event of a breach, and the consequence in international law.

The implication of the paper is that it contributes to the on-going debate about the increasingly role of soft law-making in international law.

The research perspective to the study of ML is theoretical and focuses on the nature of the law.

To elaborate the nature of infotainment as a mediating concept between information and entertainment by analysing how the concept of infotainment is approached in diverse domains such as communication research.

Conceptual analysis was conducted by focussing on 41 key studies on the topic. First, it was examined how researchers have approached the relationships between informational and entertaining elements of infotainment. Thereafter, attention was directed to the ways in which people make use of infotainment. The conceptual analysis is based on the comparison of the similarities and differences between the characterizations of the above issues.

Early studies characterized infotainment in terms of soft news which is distinct from hard news offering factual information. Later investigations offer a more nuanced picture by approaching infotainment as phenomenon with diverse dimensions depicting the topics, focus and presentation style. Studies on the use of infotainment offer contradictory evidence of the extent to which infotaining programmes can increase people's interest in social, political and health issues, for example.

As the study concentrates on the analysis of an individual concept, that is, infotainment, the findings cannot be generalized to concern the ways in which informational and entertaining phenomena are related as a whole.

By elaborating the conceptual nature of infotainment, the study contributes to information behaviour research by refining the picture of the relationships between information and entertainment.