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1 – 9 of 9Although research of entrepreneurial ecosystems has mainly focused on urban centers in developed nations, there is an emergent need to study the complexities of rural, regional…
Abstract
Purpose
Although research of entrepreneurial ecosystems has mainly focused on urban centers in developed nations, there is an emergent need to study the complexities of rural, regional and development contexts. Ecosystems in such settings are often characterized by the heightened importance assumed by environmental and social factors. This paper aims to document learning from participatory development and economic planning in the Galapagos, a setting in which the interplay between social, economic and ecological factors is critical.
Design/methodology/approach
This case study seeks to elaborate theory with qualitative data from an empirical context.
Findings
Reconstructed theory shows that in participatory development contexts, the entrepreneurial ecosystem constitutes a space in which competing interests contrast and conflict. Results from the Galapagos islands highlight the ability of local actors to successfully affect policy during local collaborative planning. The tensions between the economy, environment and society apparent in participatory dialogue indicate that a more nuanced approach to the interaction within entrepreneurial ecosystems is required.
Originality/value
This case study demonstrates the value of analyzing the processes and mechanisms for collaboration in the entrepreneurial ecosystem in sustainable development contexts. Results suggest implications for scholars researching entrepreneurial ecosystem networks.
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The COVID-19 pandemic caused schools across the world to close their physical facilities and switch from face-to-face classes to remote learning. This research investigates the…
Abstract
Purpose
The COVID-19 pandemic caused schools across the world to close their physical facilities and switch from face-to-face classes to remote learning. This research investigates the consequences of school closures during the pandemic on families and children from marginalized sections of society. The setting of the Galapagos Islands is characterized by poor Internet access and performance, resulting in a detrimental effect on the education of students from vulnerable sectors of society.
Design/methodology/approach
Using data from an empirical context, this case study seeks to enhance statistical results from a provincial level household survey with quantitative information from participatory development planning workshops and plans.
Findings
Statistical analysis evidences the compound effect of the COVID-19 pandemic on the more vulnerable families living in the Galapagos. Both economic wellbeing and children's ability to attend classes online during school closures were linked to respondents' education levels. Participatory development planning workshops highlighted further inequality, and the plans resultant from the process sought to overcome challenges and address needs by contextualizing education for sustainable island living.
Originality/value
This case study emphasizes the impact of school closures due to the COVID-19 pandemic on vulnerable sectors of society. In the Galapagos Islands, the response to the compound effect of the pandemic and the other situational challenges has been to contextualize the educational curriculum towards the goal of sustainable living. The lessons learned from this experience will be applicable to other remote island groups.
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Manuel A. Zambrano-Monserrate and Maria Alejandra Ruano
The escalating levels of greenhouse gas emissions have become a growing global concern, with household energy consumption emerging as a significant contributor. To develop…
Abstract
Purpose
The escalating levels of greenhouse gas emissions have become a growing global concern, with household energy consumption emerging as a significant contributor. To develop effective public policies, it is crucial to understand the energy-saving behavior of households. This study delves into the determinants of energy-saving practices in a developing country.
Design/methodology/approach
The authors chose a multivariate probit model, as it allowed to look after possible correlations among seven energy-saving practices within households.
Findings
The findings underscore the significant influence of sociodemographic variables, such as gender, civil status, income and education, on energy-saving practices. Furthermore, the authors discovered that households where the head actively volunteers in social organizations are more likely to adopt energy-saving behaviors. Additionally, internet access positively contributes to pro-environmental behavior. This research reveals that certain energy-saving practices are interconnected, acting as complements or substitutes.
Research limitations/implications
Recommendations for public policy include prioritizing education in rural areas to boost energy-saving practices, improving internet access in nonurban regions and promoting citizen involvement in social organizations to enhance environmental awareness and encourage energy-saving behavior. The authors contribute to literature evidencing that certain energy-saving practices are not independent of each other, they are rather complementary and, in some cases, substitutes.
Practical implications
Recommendations for public policy include prioritizing education in rural areas to boost energy-saving practices, improving Internet access in nonurban regions and promoting citizen involvement in social organizations to enhance environmental awareness and encourage energy-saving behavior.
Originality/value
Previous studies have overlooked these interdependencies, highlighting the necessity of a system of equations to yield more efficient estimates by considering correlations between error terms.
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This study aims to explore the influence of postdisaster tourism development on the objective quality of life (QoL) of residents in Wenchuan County, simulate the long-run trend of…
Abstract
Purpose
This study aims to explore the influence of postdisaster tourism development on the objective quality of life (QoL) of residents in Wenchuan County, simulate the long-run trend of postdisaster tourism development and QoL based on three proposed policy scenarios and formulate some practical suggestions to promote sustainable tourism development.
Design/methodology/approach
This study uses the system dynamic approach to develop a system dynamics (SD) model called “tourism–economy–environment–living” (TEEL) by using four subsystems: “the economic subsystem,” “the tourism subsystem,” “the environmental subsystem” and “the living subsystem.”
Findings
The results show that the influence of postdisaster tourism development on QoL is complex. Based on Butler’s destination life cycle theory, the influence of postdisaster tourism on objective QoL exhibits a nonlinear change closely tied to the development stages of tourist destinations. It showed that the QoL index increased after an initial decrease in the early stage (2009–2013) and then decreased in the later stage (2013–2019). Simulations of TEEL based on three different scenarios show that the current development path of tourism development is not ideal. The synergy scenario, highlighting the importance of the harmonious development of the TEEL, is the optimal scenario.
Originality/value
This study fills the gap in the literature on the influence of postdisaster tourism development on objective QoL from the perspective of SD. Modeling tourism development and objective QoL will contribute to a comprehensive understanding of whether and how tourism development can enhance residents’ QoL in disaster-affected areas.
研究目的
本研究旨在探讨灾后旅游发展对汶川县居民客观生活质量(QoL)的影响, 并基于三种拟议的政策情景模拟灾后旅游发展和生活质量的长期演化趋势, 并制定一些切实可行的建议, 以促进旅游业的可持续发展。
研究设计与方法
本研究运用系统动力学方法, 通过使用四个子系统, 即“经济子系统”、“旅游子系统”“环境子系统”和“生活子系统”, 建立了一个称为“旅游-经济-环境-生活”(TEEL)的系统动力学模型。
研究发现
研究结果表明, 灾后旅游发展对客观QoL的影响是复杂的。根据巴特勒的目的地生命周期理论, 灾后旅游对目标QoL的影响呈现非线性变化, 与旅游目的地的发展阶段密切相关。结果表明, QoL指数在前期(2009–2013年)出现初始下降后上升, 而后在后期(2013–2019年)下降。基于三种不同方案的TEEL模拟表明, 当前旅游发展路径并非最佳。协同方案强调了TEEL和谐发展的重要性, 是在所有方案中最佳。
研究原创性与价值
本研究填补了从系统动力学角度研究灾后旅游发展对客观生活质量QoL影响的文献空白。构建旅游发展和客观QoL的系统动力模型将有助于全面了解旅游发展是否以及如何提高灾区居民的生活质量。
Propósito
Este estudio tiene por objetivo explorar la influencia del desarrollo del turismo post-catástrofe en la calidad de vida (CdV) objetiva de los residentes del condado de Wenchuan, simular la tendencia a largo plazo del desarrollo del turismo tras la catástrofe y la CdV basándose en tres escenarios políticos propuestos, y formular algunas sugerencias prácticas para promover el desarrollo del turismo sostenible.o.
Diseño/metodología/enfoque
Este estudio utiliza el enfoque de dinámica de sistemas para desarrollar un modelo de dinámica de sistemas denominado “turismo-economía-medioambiente-vida” (TEMV) utilizando cuatro subsistemas: “el subsistema económico”, “el subsistema turístico”, “el subsistema medioambiental” y “el subsistema de vida”.
Conclusiones
Los resultados muestran que la influencia del desarrollo del turismo post-catástrofe en la CdV objetiva es compleja. Basándose en la teoría de Butler sobre el ciclo de vida del destino, la influencia del turismo post-catástrofe en la CdV objetiva presenta un cambio no lineal estrechamente vinculado a las etapas de desarrollo de los destinos turísticos. Se demuestra que el índice de CdV aumentó después de una disminución inicial en la primera etapa (2009-2013) y luego disminuyó en la etapa posterior (2013-2019). Las simulaciones de TEMV basadas en tres escenarios diferentes muestran que la actual trayectoria de desarrollo del turismo no es ideal. El escenario de sinergia, que destaca la importancia del desarrollo armonioso del TEMV, es el escenario óptimo.
Originalidad/valor
Este estudio llena la brecha existente en la literatura sobre la influencia del desarrollo del turismo post-catástrofe en la calidad de vida (CdV) objetiva desde la perspectiva de la dinámica de sistemas. La modelización del desarrollo turístico y la CdV objetiva contribuirá a una comprensión integral de si el desarrollo turístico puede mejorar, y cómo, la CdV de los residentes en las zonas afectadas por catástrofes
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Kong Cheen Lau, Sean Lee and Ian Phau
The purpose of this study is to investigate the motivations, attitudes and intentions towards luxury dining in airplane themed restaurants (ATRs). The moderating roles of desire…
Abstract
Purpose
The purpose of this study is to investigate the motivations, attitudes and intentions towards luxury dining in airplane themed restaurants (ATRs). The moderating roles of desire to fly, desire for luxury and fear of missing out (FOMO) towards attitude and intention to embark on this ATR experience are also investigated.
Design/methodology/approach
Data are collected through a consumer panel. A total of 315 valid responses were analysed using exploratory factor analysis, confirmatory factor analysis and multi-group moderation. To enhance ecological validity, a stimulus for the Singapore Airlines A380 Restaurant @Changi was created to ensure complete understanding of the product offering by the participants.
Findings
Three motivation factors were discovered – novelty, escape and supporting reliving. Interestingly, it was also found that the attitude towards ATR partially mediated the relationship between supportive reliving and intention towards ATRs. Disposition towards FOMO was found to moderate the effect of attitude towards ATR on intention towards ATR. Negative effect between escape motivation and attitude towards the ATR from the moderation analysis for desire for luxury and desire to fly shows that people are still hesitant to accept the ATR as a replacement to satisfy their salient needs for luxury travel.
Practical implications
Insights of this study demonstrate that local airlines could pivot their business through innovative offerings during the pandemic. The ATR concept can be effectively marketed by appealing to hedonistic and nationalistic needs and to avoid positioning it as an alternative for flying.
Originality/value
This is a novel concept introduced during the COVID-19 pandemic. Unprecedentedly, it uncovers the motivations, attitudes and intentions towards luxury dining in ATRs as a means to compensate for the pent-up desire to relive the experience of air travel.
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This study aims to explore how inter-organizational systems (IOSs) drive tourism businesses to a new normal based on the resource-based view through the supply chain of tourism…
Abstract
Purpose
This study aims to explore how inter-organizational systems (IOSs) drive tourism businesses to a new normal based on the resource-based view through the supply chain of tourism and information and computer technology used in IOSs.
Design/methodology/approach
Data were collected from the management of tourism businesses, and stratified sampling was used in the study. The authors selected 1,000 travel agencies as the study sample, mailed the research questionnaire to their managers and received 252 completed questionnaires. The authors analyzed the data using the partial least squares approach.
Findings
IOS is seen as a transformational service mechanism that provides a dynamic support weapon for members of the tourism supply chain. Tourism businesses should look for suppliers providing comprehensive services through IOS, excellent quality tourism products and customized tourism products to enhance the competitiveness of tourism businesses in the new normal.
Originality/value
This study provides an industrial marketing research perspective on tourism businesses facing the challenges of the new normal. For tourism businesses, technological innovation allows for changes in the strategies and procedures for their transformation and improves the business model of tourism businesses in the new normal.
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Alei Fan, Hubert B. Van Hoof, Xueting Dou and Ana Lucia Serrano
Drawing on the dual process theory and the cultural dimension of power distance, the current research investigates the impact of a specific service clue—the linguistic style of…
Abstract
Purpose
Drawing on the dual process theory and the cultural dimension of power distance, the current research investigates the impact of a specific service clue—the linguistic style of address forms (salutation) in hotel manager letters to guests—on customer satisfaction in a hotel context in Ecuador.
Design/methodology/approach
Following an experimental design research approach, this research conducted a series of two studies to examine how customers' cultural values (high vs low power distance), linguistic style of address forms (formal vs casual) and service valence (service success vs service failure) together influenced customer satisfaction. Specifically, Study 1 examined the service success condition, and Study 2 investigated the service failure condition.
Findings
The research results show that, in the service success condition, customers follow their distinct cultural orientations (high vs low power distance) when responding to the different linguistic styles (formal vs casual). On the other hand, in the service failure situation, as customers desire for expressions of respect that can be reflected in a formal address form, the level of satisfaction is lower when the casual address form is used in guest communications, regardless of customers' cultural orientations in power distance.
Originality/value
This research adds to existing cross-cultural service research, particularly in terms of service valence, and provides practical implications for enhancing service providers' cultural awareness and sociolinguistic competence to effectively communicate with customers from diverse cultural backgrounds.
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Mauricio Carvache-Franco, Wilmer Carvache-Franco, Orly Carvache-Franco and José Borja-Morán
In recent years, tourists have been progressively increasing their interest in the natural environment and its enjoyment. The objective of this study was: (1) identify the…
Abstract
Purpose
In recent years, tourists have been progressively increasing their interest in the natural environment and its enjoyment. The objective of this study was: (1) identify the underlying variables or motivational dimensions in ecotourism; and (2) analyze the demand segmentation in ecotourism.
Design/methodology/approach
The empirical analysis was carried out in “Puntilla de Santa Elena” Fauna Production Reserve in Ecuador. The sample consisted of 369 surveys obtained in situ. For the data analysis, a factor analysis and a nonhierarchical K-media segmentation were performed.
Findings
The results show six motivational dimensions in ecotourism: “Self-development and Interpersonal relationships,” “Building personal relationships,” “Escape and ego-defensive function,” “Marine nature,” “Terrestrial nature” and “Rewards.” Also, according to their motivations, three segments of ecotourists emerged: “Reward and escape,” “Marine nature” and “Multiple motives.”
Research limitations/implications
The limitation is the temporality with which the study was carried out. Another limitation was the number of the samples used. As future lines of research, it is proposed to investigate the offer related to ecotourism products and services adapted to the demand segments found.
Practical implications
Among the practical implications, operators and companies linked to the tourism sector can plan more efficient strategies, adapted to the specific needs of each segment to improve the satisfaction of tourists and the intentions of returning to the destination, providing greater benefit to the tourists, to the sustainable development of the destination and the community.
Social implications
The findings of this research can help public institutions and private companies to improve the tourism supply, create sustainable plans and potentially develop more efficient marketing planning. Protected areas will benefit from information about demand. The communities will be able to elaborate products according to the motivations and found segments. Administrators will be able to create sustainable management plans for ecotourism.
Originality/value
As ecotourism grows, it is vital to understand the ecotourists' motivations and segmentation to improve each segment service offering. This study presents original results of the motivations and segmentation of the demand for ecotourism based on a reserve area for the production of coastal marine fauna. To obtain valid results, a study was carried out in Ecuador, this being a country with a great variety of flora and fauna ideal for ecotourism.
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Madhumita Das and Bani Chatterjee
The quest for alternative approaches to tourism has introduced ecotourism. However, in many instances, ecotourism becomes “green washing” process where revenue generation becomes…
Abstract
Purpose
The quest for alternative approaches to tourism has introduced ecotourism. However, in many instances, ecotourism becomes “green washing” process where revenue generation becomes prominent and protection of environmental assets is kept aside. The present article attempts to examine the impact of ecotourism policy on conservation in Bhitarkanika Wildlife Sanctuary (BKWS), Odisha, India.
Design/methodology/approach
Using social exchange theory (SET), the article examines whether ecotourism reduces the dependency of the local communities on natural resources and also the impact of ecotourism on conservation of biodiversity in BKWS.
Findings
The study using a mixed method approach finds that ecotourism in BKWS is able to provide economic benefits to the villagers. The economic benefits from diversified employment opportunities are able to motivate locals to conserve biodiversity. However, the socio-cultural impact is hardly experienced by the villagers.
Research limitations/implications
By examining the linkage of conservation with community development in a diverse society like India, the paper finds the linkage of conservation with development. The paper has also widened the existing ecotourism literature of India and Odisha. The study adopted SET so as to get a comprehensive understanding at the ground level, forming the basis for future research and further conceptual development.
Practical implications
The results of the study will help policy makers to develop an effective conservation strategy by integrating tourism, conservation and sustainable development of the locals so as to make ecotourism a successful approach in BKWS.
Originality/value
For a growing ecotourism site like BKWS, the current study is the first to assess impact of ecotourism on conservation and local people.
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