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1 – 10 of 372
Article
Publication date: 29 January 2018

Carol A. Ireland and Siona Huxley

Clinical professionals working with psychologically traumatised children in the care system can experience potential challenges maintaining their own positive psychological…

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Abstract

Purpose

Clinical professionals working with psychologically traumatised children in the care system can experience potential challenges maintaining their own positive psychological health, and when repeatedly being exposed to the traumatic histories of those in their care. The purpose of this paper is to increase the understanding of vicarious trauma and provide a guide for focussing on future research.

Design/methodology/approach

This is a systematic literature review, considering 13 articles that met the criteria and identified five main themes linked to secondary traumatic stress/vicarious trauma in staff.

Findings

Five main themes were noted. These are: lack of organisational support; lack of health work-life balance; lack of appropriate training; failure to use self-care techniques; and staff failure to share when they are experiencing symptoms.

Practical implications

Various implications are noted from this review. These include: the importance of education and support for staff, to be mindful that newer staff may be considered an “at risk” group for the negative impact of such trauma, and to encourage staff in achieving an effective work-life balance.

Originality/value

This is a focussed systematic review on secondary and vicarious trauma on staff working with children exposed to psychological trauma, such as sexual and physical abuse.

Details

Journal of Forensic Practice, vol. 20 no. 3
Type: Research Article
ISSN: 2050-8794

Keywords

Article
Publication date: 18 November 2021

Dipti Mistry, Lynsey Gozna and Tony Cassidy

Health-care professionals working in inpatient forensic mental health settings are exposed to a range of traumatic and distressing incidents with impacts discussed variously as…

Abstract

Purpose

Health-care professionals working in inpatient forensic mental health settings are exposed to a range of traumatic and distressing incidents with impacts discussed variously as “burnout”, “compassion fatigue”, “secondary trauma stress” and “vicarious traumatisation”. This study aims to explore the short- and long-term psychological and physical health effects of trauma exposure in the workplace for frontline staff in a forensic setting.

Design/methodology/approach

Semi-structured interviews were conducted with 14 nursing staff members working in the male personality disorders care stream in a Medium Secure Hospital.

Findings

Thematic analysis yielded five themes: categories of trauma; how well-being is impacted; ways of coping and managing; protective factors; and systemic factors, with sub-themes within each of the superordinate themes.

Practical implications

The findings demonstrate that some staff members were affected both physically and psychologically as a result of trauma-focused work whereas other staff members were unaffected. The psychological and physical health effects were broadly short-term; however, long-term effects on staff member’s social networks and desensitisation to working conditions were observed. A broad range of coping methods were identified that supported staff member’s well-being, which included both individual and organisational factors. Staff member’s health is impacted by exposure to workplace trauma either directly or indirectly through exposure to material, and there is a greater need to support staff members after routine organisational provisions are complete. Staff should receive education and training on the possible health effects associated with exposure to potentially traumatic material and events.

Originality/value

This research has further contributed to understanding the staff needs of nursing staff members working with the forensic personality disorder patients within a secure hospital setting. This research has identified the following service developments: the need for ongoing support particularly after organisational provisions are complete; further prospects to engage in psychological formulations; greater opportunities for informal supervision forums; staff training to understand the potential health impact associated with trauma-focused work; supervisors being appropriately trained and supported to elicit impacts of trauma-focused work on staff members; and additional opportunities to discuss well-being or monitor well-being.

Details

The Journal of Forensic Practice, vol. 24 no. 1
Type: Research Article
ISSN: 2050-8794

Keywords

Article
Publication date: 14 December 2020

Melissa S. Morabito, April Pattavina and Linda M. Williams

Police officers are exposed to a wide variety of stressors – frequently interacting with people at their worst moments and sometimes absorbing the trauma that victims experience…

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Abstract

Purpose

Police officers are exposed to a wide variety of stressors – frequently interacting with people at their worst moments and sometimes absorbing the trauma that victims experience themselves. Investigating sexual assaults reported by adults presents significant challenges given the often high levels of distress experienced by victims paired with the likelihood that no arrest will be made and the low conviction rates. Little research explores the impact this investigatory work has on the detectives who are assigned to these cases.

Design/methodology/approach

Using interviews conducted with 42 sexual assault detectives across six jurisdictions designed to understand sexual assault case attrition, the study enhances understanding of the effects of investigating crimes of sexual violence on detectives. Specifically, the aurhors explore their experiences within the context of burnout and secondary traumatic stress.

Findings

The current study clearly identifies the incidence of emotional symptoms among sexual assault investigators. During the course of interviews about their decision-making, detectives, unprompted by researchers, manifested symptoms of trauma resulting from their assigned caseloads.

Research limitations/implications

Open-ended interviews offer a promising approach to exploring foundational questions.

Practical implications

Exposure to victims who have suffered the trauma of sexual assault can have a subsequent impact on the job performance and personal life of those who respond to victims in immediate crisis and to those who provide long-term assistance. A plan for future research is detailed to better pinpoint how and when these symptoms arise and interventions that may address their effects.

Originality/value

While there is a large literature detailing vicarious trauma for social workers, nurses and doctors, the topic is generally understudied among police officers and specifically detectives despite their repeated contacts with adult victims of violent crimes. This research builds upon the knowledge of burnout experienced by child maltreatment detectives to enhance understanding of sexual assault detectives.

Details

Policing: An International Journal, vol. 44 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 7 November 2023

Janine Arantes

The purpose of this scoping rapid review was to identify and analyse existing qualitative methodologies that have been used to investigate K-12 teachers' lived experiences of…

Abstract

Purpose

The purpose of this scoping rapid review was to identify and analyse existing qualitative methodologies that have been used to investigate K-12 teachers' lived experiences of adult cyber abuse as a result of student content “going viral” to propose a novel methodological stance incorporating the Australian Online Safety Act 2021.

Design/methodology/approach

A search of Google Scholar was conducted using keywords and phrases related to cyber trauma, teachers, qualitative methods and the Online Safety Act. Inclusion criteria for the review were: (1) published in English, (2) focused on teachers' experiences of online abuse and cyberbullying associated with viral posts and (3) employed a qualitative inquiry methodology. Full-text articles were obtained for those that met the inclusion criteria. Data were extracted and analysed using a PRISMA flowchart and inductive thematic analysis.

Findings

This methodology is considered to be justified, as the eSafety Commissioner's Safety-by-Design principles do not have any legal or regulatory enforceability, whereas the Online Safety Act 2021 provides the Australian eSafety Commissioner an avenue to drive greater algorithmic transparency and accountability.

Research limitations/implications

The findings of this review informed the development of a novel methodological stance for investigating Australian teachers' lived experiences of adult cyber abuse associated with viral posts. It provides a methodological positioning to support trauma informed qualitative research into adult cyber abuse, informed by the work of the eSafety Commissioner and the Online Safety Act.

Originality/value

Cybertrauma is described as “any trauma that is a result of self- or, other-directed interaction with, mediated through, or from any electronic Internet/cyberspace ready device or machine learning algorithm, that results in impact now or the future” (Knibbs, 2021). It may result from the tracking of movement through various mobile phone features and applications such as location sharing, non-consensual monitoring of social media, and humiliation or punishment through the sharing of intimate images online, through to direct messages of abuse or threats of violence or humiliation. These actions are further perpetuated through automated searches, insights and recommendations on social media (i.e. engagement metrics promote memes, Facebook posts, Tweets, Tiktoks, Youtubes and so on). This is a novel methodology, as it not only considers direct cybertrauma but also automated forms of cybertrauma.

Details

Qualitative Research Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1443-9883

Keywords

Article
Publication date: 29 August 2024

Adithy, Emma Emily de Wit, Naomi Halpern and J.G.F. Bunders-Aelen

This paper aims to describe a response to the needs of mental health workers (MHWs) in India during COVID-19 pandemic, through an online training program on trauma-informed…

Abstract

Purpose

This paper aims to describe a response to the needs of mental health workers (MHWs) in India during COVID-19 pandemic, through an online training program on trauma-informed intervention and care.

Design/methodology/approach

A four-module online training program was developed. Two modules were aimed to bridge the knowledge gap on trauma for MHWs, so that they could effectively address the associated symptoms of fear and grief. The other two modules aimed to support MHWs’ self-care and create supportive connections among colleagues. In this mixed method evaluation study, needs expressed before the training and lessons derived from the training were collected through questionnaires, focus group discussion and interviews.

Findings

Of the 3,168 MHWs who registered for the training, 534 completed the pre-questionnaire. Of the 125 post-questionnaire records, 38 had watched all four modules. A great need for learning to work with grief and manage the increased workload without burnout was observed. Post-training gains included skills for working with fear and grief, which increased the confidence of MHWs. The importance of self-care was an eye-opener for many.

Social implications

This study indicates a way to equip MHWs to address the trauma that will continue to live in people in the aftermath of crises.

Originality/value

This study examined the challenges MHWs in India faced during the COVID-19 pandemic, revealing a knowledge gap on dealing with this level of trauma. It can contribute to the knowledge on how to support MHWs in such crises.

Details

The Journal of Mental Health Training, Education and Practice, vol. 19 no. 4
Type: Research Article
ISSN: 1755-6228

Keywords

Article
Publication date: 24 May 2022

Virginia Dickson-Swift

Undertaking qualitative research exploring experiences of trauma can be challenging for all members of a research team. The aim of this article is to document the key challenges…

Abstract

Purpose

Undertaking qualitative research exploring experiences of trauma can be challenging for all members of a research team. The aim of this article is to document the key challenges faced by researchers and to provide an overview of the key guidelines and processes that have been developed.

Design/methodology/approach

Drawing on a range of empirical and published reflective accounts over the past 20 years, this article documents the key challenges researchers undertaking qualitative research face. These accounts are synthesized for the reader and an overview of research guidelines provided.

Findings

Qualitative researchers and members of the research team (including research assistants, transcriptionists and research supervisors) undertaking trauma research face many challenges including physical and emotional manifestations. Despite the development of a range of guidelines and protocols, formalized processes are still lacking. Researchers need to be supported to consider the impact of the research on themselves and others within the research team and include these assessments in their ethics and funding applications.

Research limitations/implications

Researching trauma (like many other topics) can be challenging for researchers and it is important that we ensure researchers are not harmed in the research process. Adopting guidelines like those presented in this paper and encouraging formalized processes for researcher risk assessments are paramount.

Originality/value

Discussions about risk to researchers when undertaking qualitative research have existed for many years but they have not always resulted in acknowledgement of development of supportive processes. By bringing together empirical research and reflective accounts from a range of disciplines the issues researchers face can become more visible.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 17 no. 4
Type: Research Article
ISSN: 1746-5648

Keywords

Book part
Publication date: 28 April 2022

Daryl Mahon

In the previous chapter, I introduced you to trauma-informed servant leadership as a unique approach that can be used to operationalise many of the ideas of the trauma-informed

Abstract

In the previous chapter, I introduced you to trauma-informed servant leadership as a unique approach that can be used to operationalise many of the ideas of the trauma-informed approaches in the literature. In this chapter, I build on this work by illustrating how we can extend this model of trauma-informed servant leadership to supervision in order to reduce burnout and secondary trauma in health and social care employees. The literature informs us that not only do employees in this sector have high rates of their own traumas, but secondary trauma is also prevalent in such organisations. An overview of the supervision and secondary trauma literature is briefly provided, followed by a description of how the trauma-informed servant leadership model can be used by supervisors, in conjunction with a supervisor model of servant leadership, to mitigate against these stressful experiences in organisations. Again this chapter not only builds on recommendations from the trauma-informed literature as it pertains to recognising that employees suffer their own personal traumas but I also take a multicultural approach to supervision in the final section of the chapter, thereby operationalising the diversity/multicultural principle in TIA.

Details

Trauma-Responsive Organisations: The Trauma Ecology Model
Type: Book
ISBN: 978-1-80382-429-1

Keywords

Abstract

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 17 no. 4
Type: Research Article
ISSN: 1746-5648

Article
Publication date: 10 September 2018

Mark Butler, Michael Savic, David William Best, Victoria Manning, Katherine L. Mills and Dan I. Lubman

The purpose of this paper is to examine the strategies utilised to facilitate the wellbeing of workers of an alcohol and other drug (AOD) therapeutic community (TC)

Abstract

Purpose

The purpose of this paper is to examine the strategies utilised to facilitate the wellbeing of workers of an alcohol and other drug (AOD) therapeutic community (TC)

Design/methodology/approach

This paper reports on the findings of a qualitative study that involved in-depth interviews with 11 workers from an Australian AOD TC organisation that provides both a residential TC program and an outreach program. Interviews were analysed using thematic analysis

Findings

Three main interconnected themes emerged through analysis of the data: the challenges of working in an AOD TC organisation, including vicarious trauma, the isolation and safety of outreach workers and a lack of connection between teams; individual strategies for coping and facilitating wellbeing, such as family, friend and partner support and self-care practices; organisational facilitators of worker wellbeing, including staff supervision, employment conditions and the ability to communicate openly about stress. The analysis also revealed cross-cutting themes including the unique challenges and wellbeing support needs of outreach and lived experience workers.

Research limitations/implications

Rather than just preventing burnout, AOD TC organisations can also play a role in facilitating worker wellbeing.

Practical implications

This paper discusses a number of practical suggestions and indicates that additional strategies targeted at “at risk” teams or groups of workers may be needed alongside organisation-wide strategies.

Originality/value

This paper provides a novel and in-depth analysis of strategies to facilitate TC worker wellbeing and has implications for TC staff, managers and researchers.

Details

Therapeutic Communities: The International Journal of Therapeutic Communities, vol. 39 no. 3
Type: Research Article
ISSN: 0964-1866

Keywords

Article
Publication date: 18 June 2021

Daryl Mahon

This paper aims to set out a model of servant leadership that can be infused within a supervisory setting to mitigate employee burnout and negative stressful experiences in the…

1486

Abstract

Purpose

This paper aims to set out a model of servant leadership that can be infused within a supervisory setting to mitigate employee burnout and negative stressful experiences in the health and social care sector.

Design/methodology/approach

A brief targeted review of the literature was undertaken to assess the prevalence of burnout in the health and social care sectors. The supervision literature was also explored. The outcomes associated with servant leadership were also distilled, focusing on employee well-being.

Findings

Research suggests that burnout and related concepts such as secondary trauma and compassion fatigue impact these professions disproportionately. At the same time, servant leadership is suggested to mitigate some of these factors. The author presents a conceptual model of servant leadership supervision consisting of an ideographic model of servant leadership, Servant Leadership Scale-28 (SLS-28), using the most recent meta-analysis defining this construct, and previously validated measures in the extant literature to inform its design. A Servant Leadership Supervision Scale (SLSS) is also presented aligning its use to several of the core characteristics of servant leadership practice.

Research limitations/implications

In doing so, the author proposes that this approach will help reduce burnout of health and social care sector employees. Limitations are considered in light of the conceptual paper and no primary data.

Practical implications

A model of servant leadership supervision that can be infused into health and social care supervision.

Originality/value

This is the first model of servant leadership supervision articulated for the health and social care sector.

Details

Leadership in Health Services, vol. 34 no. 2
Type: Research Article
ISSN: 1751-1879

Keywords

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