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Given the uncertain and often disruptive business environment, understanding how employees, teams, and organizations can recover from stress, build long-lasting resilience, and…
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Given the uncertain and often disruptive business environment, understanding how employees, teams, and organizations can recover from stress, build long-lasting resilience, and exploit failures as learning opportunities is key for employees’ well-being and organizational success. The book has been organized in three sections, each representing a major domain of inquiry: recovery, resilience, and learning. The chapters within each section elaborate on these domains, and each provides novel ideas and insights. The goal of this chapter is to summarize and integrate some themes and insights offered by the chapters in this book. Based on this summary and integration, the author will illuminate some exciting paths opened up by these chapters, which might be worth exploring further by other scholars in the future. Specifically, future research could benefit from (1) stronger integration of research on recovery, resilience, and learning from failure, (2) better understanding of the role of setbacks, failure, and adversity for recovery, resilience, and learning, and (3) investigations of the role of context for recovery, resilience, and learning from failure.
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Sabine Sonnentag and Sabine A. E. Geurts
This chapter describes methodological issues that are relevant for research on recovery. We aim to provide an overview of methodological approaches that have been or can be used…
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This chapter describes methodological issues that are relevant for research on recovery. We aim to provide an overview of methodological approaches that have been or can be used in recovery research, and to provide methodological guidelines that researchers may use in assessing the process of recovery. We argue that studies on recovery must be explicit about recovery settings, recovery processes (i.e., activities and experiences) and recovery outcomes. We describe typical operationalizations of these three perspectives and focus in more detail on potential measures of recovery outcomes. We give an overview of research designs including experiments and quasi-experiments, diary studies, and longitudinal field studies. We conclude by pointing to remaining challenges for researchers in the area of recovery.
Evangelia Demerouti, Arnold B. Bakker, Sabine A.E. Geurts and Toon W. Taris
The aim of this chapter is to provide a literature review on daily recovery during non-work time. Specifically, next to discussing theories that help us understand the process of…
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The aim of this chapter is to provide a literature review on daily recovery during non-work time. Specifically, next to discussing theories that help us understand the process of recovery, we will clarify how recovery and its potential outcomes have been conceptualized so far. Consequently, we present empirical findings of diary studies addressing the activities that may facilitate or hinder daily recovery. We will pay special attention to potential mechanisms that may underlie the facilitating or hindering processes. Owing to the limited research on daily recovery, we will review empirical findings on predictors and outcomes of a related construct, namely need for recovery. We conclude with an overall framework from which daily recovery during non-work time can be understood. In this framework, we claim that daily recovery is an important moderator in the process through which job characteristics and their related strain may lead to unfavorable states on a daily basis.
The purpose of this chapter is to report on the effects of a natural disaster on the tourism sector of Grand Bahama Island (GBI). This chapter explores the process of tourism…
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The purpose of this chapter is to report on the effects of a natural disaster on the tourism sector of Grand Bahama Island (GBI). This chapter explores the process of tourism destination recovery. Tourism destination recovery has become an important area of study in Small Island Developing States (SIDs). SIDs have been subject to increasing external shocks based on the state of the natural environment including climate change. GBI is the northernmost populated island in The Bahamas and the island has been impacted by several hurricanes within recent times including Hurricane Matthew in 2016 and Hurricane Dorian in 2019. A review of the tourism literature revealed that tourism destination recovery is an underresearched area in the Caribbean. Data were collected from stakeholder interviews to determine the process of tourism destination recovery. Findings revealed the importance to focus on product development, marketing, and coordination aspects of a tourism destination in recovery. This chapter offers a path towards tourism destination recovery by highlighting some of the challenges of the process, with consideration of a recovery framework for tourism destinations.
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Ziqiang Han and William L. Waugh
This chapter provides the foundation for the book. The objective of this chapter is to outline the theme of the book and to provide the context for the chapters that follow…
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This chapter provides the foundation for the book. The objective of this chapter is to outline the theme of the book and to provide the context for the chapters that follow. Disaster recovery is a challenge for governments and for affected communities, families, and individuals. It is a challenge, because recovery from catastrophic disasters can be much more complicated and elusive than what can be addressed by national and international aid organizations given the time and other resources. The short literature review provides the research context, and the overview of the book describes each of the chapters briefly.
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Allison S. Gabriel, David F. Arena, Charles Calderwood, Joanna Tochman Campbell, Nitya Chawla, Emily S. Corwin, Maira E. Ezerins, Kristen P. Jones, Anthony C. Klotz, Jeffrey D. Larson, Angelica Leigh, Rebecca L. MacGowan, Christina M. Moran, Devalina Nag, Kristie M. Rogers, Christopher C. Rosen, Katina B. Sawyer, Kristen M. Shockley, Lauren S. Simon and Kate P. Zipay
Organizational researchers studying well-being – as well as organizations themselves – often place much of the burden on employees to manage and preserve their own well-being…
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Organizational researchers studying well-being – as well as organizations themselves – often place much of the burden on employees to manage and preserve their own well-being. Missing from this discussion is how – from a human resources management (HRM) perspective – organizations and managers can directly and positively shape the well-being of their employees. The authors use this review to paint a picture of what organizations could be like if they valued people holistically and embraced the full experience of employees’ lives to promote well-being at work. In so doing, the authors tackle five challenges that managers may have to help their employees navigate, but to date have received more limited empirical and theoretical attention from an HRM perspective: (1) recovery at work; (2) women’s health; (3) concealable stigmas; (4) caregiving; and (5) coping with socio-environmental jolts. In each section, the authors highlight how past research has treated managerial or organizational support on these topics, and pave the way for where research needs to advance from an HRM perspective. The authors conclude with ideas for tackling these issues methodologically and analytically, highlighting ways to recruit and support more vulnerable samples that are encapsulated within these topics, as well as analytic approaches to study employee experiences more holistically. In sum, this review represents a call for organizations to now – more than ever – build thriving organizations.
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Ruth Jeanes, Ramón Spaaij and Jonathan Magee
This chapter draws on qualitative data and observations from a range of projects seeking to use football to support mental health recovery. The authors conceptualize recovery as a…
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Purpose
This chapter draws on qualitative data and observations from a range of projects seeking to use football to support mental health recovery. The authors conceptualize recovery as a fluid ongoing process that while supporting individuals to manage and deal with mental illness, may not result in the reduction or remission of clinical symptoms.
Methodology
The research discussed in the chapter is drawn from interviews with male participants aged 18–40 years, who participated in four different football and mental health projects.
Findings
The chapter outlines three key ways in which participants perceived that football contributes positively to their recovery. Participants discuss football as providing a “safe space,” free from stigma, and as a setting where they can develop productive and engaging social relationships with medical professionals, support staff, coaches, and peers. Finally, they perceive football as a context in which they can begin to rework and redefine their identities, to move away from identities constructed around illness and vulnerability.
Research Limitations/Implications
The chapter concludes by considering both the value and limitations of football as a mechanism for supporting recovery.
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Robert E. Hegner and Maya Larson
This chapter describes the complexity of large-scale disaster recovery programs in the United States, the challenges faced by these programs, and the importance of multiteam…
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Purpose
This chapter describes the complexity of large-scale disaster recovery programs in the United States, the challenges faced by these programs, and the importance of multiteam systems in overcoming these challenges.
Design/methodology/approach
This chapter is a case study based on the experience of the authors in hurricane recovery programs.
Findings
Multiteam systems provide the range of expertise and experience needed to implement complex large-scale disaster recovery programs. For such disasters, responsibility for recovery work needs to be divided among specialized teams with unique expertise, some of which act as checks and balances for others. Challenges facing these teams include ensuring compliance with multiple Federal and state requirements, providing sufficient training to program staff, modifying procedures in response to changing program policies, and communicating changes for all pressure to move quickly, while at the same time facing intense pressure to process applications for assistance as rapidly as possible.
Originality/value
This chapter provides organizations responsible for disaster recovery important information about the scope of work and challenges they are likely to face following a large-scale disaster.
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