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Little attention has been given in the literature to operating decisions in professional service organisations. A better understanding of the power relationships within a professional service organisation provides insight into the way these decisions are made. A model is proposed which categorises professional service organisations according to the relative power of the major stakeholders: professionals within the organisation; clients; and top management. The major factors which affect each of these are discussed.

This chapter explores dominant ideologies theoretically in an organizational setting. A framework is developed to advance our understanding of how ‘dominant ideological modes of rationality’ reflect predictability through the reproduction of accepted truths, hence social order in organization. Dominant ideological modes of rationality constitute professional identity, power relations, and rationality and frame prevailing mentalities and social practices in organization. It is suggested that members’ categorization devices structure and constrain social practices. Supplementing the existent power literature, the chapter concludes that professional identity produces rationality, power and truth – truth being the overarching concept assembled through the rationalities assembled in professional members’ categorization devices. Research and managerial implications are discussed.

To shed some light on the motivational profile of entrepreneurial as opposed to professional CEOs in Greece.

Based on McClelland's motivational patterns, i.e. power, achievement and affiliation, as well as responsibility; interviews with Greek entrepreneurial and professional CEOs were conducted. Then, interviews were content‐analysed, in order to identify differences in motivational profiles of those two groups of CEOs.

Achievement, motivation and responsibility were found to be the most significant discriminating factors between entrepreneurial and professional CEOs.

The current research focuses only on McClelland's typology. Other aspects affecting entrepreneurial inclination are not studied in the current paper.

One of the major implications deriving from the identified characteristics of successful entrepreneurial and professional CEOs has to do with the preparation and training of young leaders for both larger and smaller firms.

This paper studies, for the first time, the leadership profile of CEOs in Greece and identifies differences between professional and entrepreneurial ones. This is of great value in an SMEs dominated economy, such as Greece, where these research findings can be used for the development of entrepreneurship.

This study takes the position that the vitality of academic libraries is grounded in the working experiences of its librarians. It suggests that a full understanding of problems facing contemporary information professionals in the post-industrial workplace requires an analysis of the labouring aspects as well as the professional nature of their work. The study of changes in the academic library work experience thus depicts the state of the library, and has implications for other intellectual workers in a social environment characterized by expanding information technologies, constricted economic resources, and the globalization of information production. Academic librarians have long recognized that their vocation lies not only in the classical role in information collection, organization, and dissemination, but also in collaboration with faculty in the teaching and research process, and in the contribution to university governance. They are becoming increasingly active in the protection of information access and assurance of information quality in view of information degradation on the Internet and various compromises necessitated by interaction with third party commercial information producers.

The reforms that have been promoted in public organisations in developed countries since the 1970s are said to impose changes in professional bureaucracies by promoting self-governance and institutional autonomy and by challenging professionals’ status and their values and standards. Taking the specific case of Portugal, this paper intends to contribute to understanding to what extent professional bureaucracies, like hospitals and Higher Education Institutions (HEIs), have been affected by changes in state policies and how the professionals involved have responded to these organisational changes. Based on an empirical qualitative study the paper concludes that there are significant differences in the way the state changed the regulatory framework and the professional archetypes in hospitals and HEIs and that professionals give heterogeneous responses to these changes.

This purpose of this study is to understand how the spread of audit culture and the related public sector reforms have affected Finnish universities’ organization principles, performance measurement (PM) criteria and ultimately their reason for being.

Applying extensive qualitative data by combining interview data with document materials, this study takes a longitudinal perspective toward the changing Finnish higher education field.

The analysis suggests the reforms have altered universities’ administrative structures, planning and control systems, coordination mechanisms and the role of staff units, as well as the allocation of power and thus challenged their reason for being. Power has become concentrated into the hands of formal managers, while operational core professionals have been distanced from decision making. Efficiency in terms of financial and performance indicators has become a coordinating principle of university organizations, and PM practices are used to steer the work of professionals. Because of the reforms, universities have moved away from the ideal type of professional bureaucracy and begun resembling the new, emerging ideal type of competitive bureaucracy.

This study builds on rich, real-life, longitudinal empirical material and details a chronological description of the changes in Finland’s university sector. Moreover, it illustrates how the spread of audit culture and the related legislative changes have transformed the ideal type of university organization and challenged universities’ reason for being. These changes entail significant consequences regarding universities as organizations and their role in society.

The purpose of this paper is to describe what it is like to be a midwife in the professionally isolated and marginalised arena of home birth in Ireland and to explore whether the organisation of home birth services and professional discourse might be undermining the autonomy of home birth midwives.

This paper is drawn from auto-ethnographic field work, with 18 of the 21 self-employed community midwives (SECMs) offering home birth support to women in Ireland from 2006 to 2009. The data presented are derived from field notes of participant observations and from interviews digitally recorded in the field.

Home birth midwives must navigate isolated professional practice and negotiate when and how to interface with mainstream hospital services. The midwives talk of the dilemma of competing discourses about birth. Decisions to transfer to hospital in labour is fraught with concerns about the woman's and the midwife's autonomy. Hospital transfers crystallise midwives’ sense of professional vulnerability.

Maternity services organisation in Ireland commits virtually no resources to community midwifery. Home birth is almost entirely dependent upon a small number of SECMs. Although there is a “national home birth service”, it is not universally and equitably available, even to those deemed eligible. Furthermore, restrictions to the professional indemnification of home birth midwives, effectively criminalises midwives who would attend certain women. Home birth, already a marginal practice, is at real risk of becoming regulated out of existence.

This paper brings new insight into the experiences of midwives practicing at the contested boundaries of contemporary maternity services. It reveals the inappropriateness of a narrowly professional paradigm for midwifery. Disciplinary control of individuals by professions may countermand claimed “service” ideologies.

Recent scholarship reveals the imagery of the professional as the “ideal citizen”. The linkage between professionalism and citizenship is here approached from the perspective of democratic social justice in order to examine the persistence of gendered inequalities in the health care system. The paper aims to examine the ideas framing professionalism, both in sociological theory and historically, asking what gendered hierarchies mean in modern health care systems, and why and how they persist in the conditions of liberal democracy.

The question is approached through both sociological literature and an analysis of historical framings of professionalism; the Finnish health care system is employed as a case. The reason for keeping the discussion close to a specific case is that different professional fields, countries and historic contexts differ from each other in democratically relevant respects.

Traditional sociological theory assumed that professional privilege was based on essentially neutral expertise that benefits democracy only if protected from bureaucracy and politics. The recent theoretical turn reframes professional knowledge as socially defined, but the destabilisation of professional knowledge claims is not without problems. The paper refers to the persisting tensions between changing governance and gendered hierarchies in health care and argues for new approaches that suggest ways through which professional expertise can be democratically represented in politics.

The interdisciplinary framework uses political theory on social justice to examine how health care politics frame professionalism.

Sociologists have paid little attention to what people mean when they call themselves “professionals” in their everyday talk. Typically, when occupations lack the characteristics of self-control associated with the established professions, such talk is dismissed as desire for greater status. An ethnography of speaking conducted among several technicians’ occupations suggests that dismissing talk of professionalism may have been premature. The results of this study indicate that among technicians, professional talk highlights dynamics of respect, collaboration, and expertise crucial to the horizontal divisions of labor that are common in postindustrial workplaces, but have very little to do with the desire for occupational power.

The purpose of this paper is to investigate what role particular new management devices play in the development of the news profession in an organizational setting shifting to new technologies.

This is studied through of observations of work practices in the newsroom and through documentary research and qualitative interviews with managers, editors, and other professionals.

It is shown that management devices such as the news table and the news concept are central to the reorganization of news work, as they realize managers’ strategies, just like they produce new practices and power relationships. It is shown that the devices produce increased collaboration among journalists and interaction between managers and output journalists, that mundane work and power is delegated to technological devices and that news products are increasingly standardized.

The wider implications of these findings seem to be a change in the journalistic profession: TV news journalism is becoming less individualistic and more collective and professionalism becomes a matter of understanding and realizing the news organization’s strategy, rather than following a more individual agenda.

The paper’s originality lies in showing that profession and management are not opposed to each other, but can be seen as a continuum on which journalistic and managerial tasks become intertwined. This is in contrast to previous research on news work. Furthermore, the paper’s focus on devices opens up for conceptualizing power in the newsroom as distributed across a network of people and things, rather executed by managers alone.