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This paper aims to examine the planning and policy processes in relation to the pollution in Lake Taupo. This paper describes and explains the manifestation of the tenets of deliberative democracy and the impediments of mobilising the tenets in the planning and policy-making processes.

This interpretive case study makes sense of interview transcripts, minutes of meetings, media reports and public documents and adopts deliberative democratic theory as the theoretical framework for the interpretive analysis.

Some factors fostered and others challenged the mobilization of the tenets of deliberative democracy. Local government processes facilitated the expression of multiple views in relation to the impacts of human activities on the Lake. Confrontations and tensions were inevitable elements of the deliberative processes. Pre-determined outcomes and domination of local authorities, aiming for environmental sustainability of Lake Taupo, posed as challenges to the operation of deliberative democracy. Some stakeholders need to sacrifice more than others, but recognition of pluralism, conflicts and differences is an essential part of deliberative democracy.

There is scarcity of research that empirically examines local government processes in light of deliberative democratic principles. The study also extends environmental and social studies that have explored the arena approach to accountability and decision-making.

Extant literature shows that employee voice has ambiguous effects on organizational outcome. Especially because employee voice challenges the status quo, it can attract retaliation and lead to silencing of the employee. Thus, rather than producing change, employee voice can lead to increase in workplace tensions. On the other hand, employee voice also has positive consequences such as building a partnership-based culture between supervisors and employees. The purpose of this article is to reconcile these contradictory findings by reinforcing voice as having a deliberative dimension which fosters a harmonious dialogue around workplace issues.

We surveyed 628 managers working in organizations across different industrial relations contexts in India. Managers working in different sectors were chosen so that we could examine the consequences of employee voice across contexts with differing trade union strengths. We adopted a Structural Equation Modeling (SEM) approach to test the effect of employee voice on environment for innovation.

We find that trust in senior management and relationship between employees and their supervising managers mediate the relationship between employee voice and environment for innovation. The findings in the article do reconcile an important dilemma about employee voice. Earlier studies have argued that employee voice is a mechanism for engaging with the dissatisfaction that employees may have in their workplaces. Our study indicates that when deliberative elements are incorporated into employee voice it is no longer merely a means for addressing dissatisfaction but constructively contributes to positive organizational outcomes such as environment for innovation.

The effects of employee voice on environment for innovation can be understood more clearly by adopting a longitudinal research design. The findings of this article are limited by the cross-sectional frame of research design adopted. The scale that is developed for employee voice needs more validation in other international contexts.

This study provides a framework through which employee voice can be shifted from adversarial frames of reference to harmonious and partnership-based forms of engagement. This also has the potential to transform the role of trade unions inside organizations and build a more collaborative edifice between multiple stakeholders. Another implication is that when voice is seen in a deliberative fashion it can lead to improved environment for innovation.

The purpose of this study is to contribute to reconceptualization of employee voice by contending that deliberative issues are an important part of transforming the status quo. Consequently, the patterns of deliberation structure constructive partnerships between different organizational stakeholders who may be perceived as having hostile relationships with each other. This study reconciles previous findings which suggested that employee voice can have negative consequences such as retaliation by suggesting that positive consequences of employee voice are contingent on its deliberative component.

Noting that discussions of public participation and priority setting typically presuppose certain political theories of democracy, the purpose of this paper is to discuss two theories: the consensual and the agonistic. The distinction is illuminating when considering the difference between institutionalized public participation and contestatory participation.

The approach is a theoretical reconstruction of two ways of thinking about public participation in relation to priority setting in health care, drawing on the work of Habermas, a deliberative theorist, and Mouffe, a theorist of agonism.

The different theoretical approaches can be associated with different ways of understanding priority setting. In particular, agonistic democratic theory would understand priority setting as system of inclusions and exclusions rather than the determination of a consensus of social values, which is the typical deliberative way of thinking about the issues.

The paper shows the value of drawing out explicitly the tacit assumptions of practices of political participation in order to reveal their scope and limitations. It suggests that making such theoretical presuppositions explicit has value for health services management in recognizing these implicit choices.

This article explores how public librarians understand and perform the democratic mission of public libraries in times of political and social turbulence and critically discusses the idea of public libraries as meeting places.

Five group interviews conducted with public librarians in southern Sweden are analyzed using a typology of four perspectives on democracy.

Two perspectives on democracy are commonly represented: social-liberal democracy, focusing on libraries as promoters of equality and deliberative democracy, focusing on the library as a place for rational deliberation. Two professional dilemmas in particular present challenges to librarians: how to handle undemocratic voices and how to be a library for all.

The analysis points to a need for rethinking the idea of the meeting place and offers a rare example of an empirically based argument for the benefits of plural agonistics for analyzing and strengthening the democratic role of public libraries.

This chapter identifies the serious issue of the mental health and wellbeing of English paramedics working in the emergency ambulance service. It identifies the case of the extant top-down performance measurement regime and the absence of indicators of wellbeing in ambulance performance reporting. The impact of such measures on frontline staff and the implications for their motivation and commitment are also documented. More decentralised, open and discursive approaches to performance management in the public sector are advocated as key methods for re-imagining ambulance and wider public services in a global context.

Drawing on relevant literature, the chapter provides the context of the English ambulance service and the challenges it faces with reference to the New Public Management (NPM) and New Public Governance (NPG). Key issues concerning performance metrics and staff wellbeing and welfare are then identified and discussed. The notions of communicative rationality, deliberative democracy and agonistic pluralism are introduced as a framework for analysing the state of both wellbeing and resilience and the performance regime within the English ambulance service. The chapter relates these themes to the re-imagining of public services internationally, proposing a more participative and discursive approach.

It is desirable for the evaluation of public services to include the wellbeing of the healthcare provider, as well as the public service recipient. Additionally, there is a case for greater participative and dialogic engagement to address the intertwined relationship of ambulance staff wellbeing and the performance management regime of the service. The process should be revised, therefore, to take into account the wellbeing of ambulance staff as an integral and intrinsic part of the delivery of the service, and it is recommended that deliberative methods of participation are deployed in reimagining ambulance services and public services more generally.

The challenges facing ambulance services and, more generally, health services globally continue to proliferate and intensify. They are exacerbated by foreseeable contextual challenges such as the demographic profile of patients and service users and budgetary cuts. Traditional and more recent NPM approaches are proving inadequate for this challenge and appear unsustainable in practice. The lack of acknowledgement of welfare indicators in the performance metrics make them unfit for purpose. Our suggested discursive approach would help to re-imagine the service by improving its sustainability and resilience in parallel with the improved wellbeing and personal resilience of the people who provide the service.

The purpose of this paper is to demonstrate how a systemic view of democracy can provide insights into the myriad ways in which the COVID-19 pandemic affects democracies worldwide. This enables the authors to offer practical suggestions for strengthening democracy through meaningful participation in the spaces where deficits are most apparent.

The authors use the systems approach that has emerged from the deliberative and participatory democracy literature in recent years to map out the impacts of COVID-19. In this paper, the authors set out this approach as an agenda for future, more comprehensive research.

The authors’ preliminary overview suggests that democratic spaces are reconfigured during COVID-19, with participatory spaces shrinking, overlapping and invading each other. Based on the systemic overview, the authors suggest participatory interventions to address particular points of weakness such as accountability.

Taking a systemic approach to analysing COVID-19’s impacts on democracy enables the authors to understand the pressure points where democratic values and participation are under strain and where citizens’ participation is essential not only for strengthening democracy but also addressing the public health challenge of COVID-19.

Approaching anti-essentialism from the perspective of multiculturalism this article reexamines the value of tolerance in dealing with inter-cultural conflicts and in facilitation of multicultural discourses. It asserts that tolerance can be a potentially useful practice in specific local contexts, but it is not an ideal in itself. The article questions the role of public administration in building tolerance for cultural diversity and argues that providing visible forms of public recognition of cultural practices could be one possible role for government agencies.

Civil disobedience is often defined as a public, conscientious, nonviolent act of breaking the law in an attempt to change an unjust policy or law. When applied to real-life situations, this widely accepted definition overlooks key features of civil disobedience and ignores civil acts that fundamentally challenge undemocratic institutions or the state and make socio-political changes possible. The purpose of this paper is to criticize and revise the conceptual, ethical and socio-political understandings of civil disobedience by integrating deliberative theory with some radical perspectives on civil disobedience.

This paper integrates and critically revises previous approaches to the justification and role of civil disobedience in democratic systems. Specifically, the ethical concerns about civil disobedience are discussed and the deliberative concept of civil disobedience is expanded as a form of political contestation by incorporating the socio-political aspects of civil disobedience. Although it is a conceptual discussion, the paper opted for an exploratory approach using empirically related examples to illustrate the theoretical discussion.

The paper provides a new perspective to the literature on civil disobedience. The critical review shows that the limited general understanding of civil disobedience conceptually is not useful to analyze various forms of civil disobedience.

The reviewed literature is limited due to a limited space.

The paper includes practical implications for policymakers and authorities when evaluating and responding to civil actions more effectively and for members of civil movements and organizations when creating new forms of civil protest and effective responses to authorities.

This paper may be a modest first attempt to reframe the concept of civil disobedience by integrating deliberative democracy theory and some radical perspectives.