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1 – 10 of 77
Article
Publication date: 31 May 2024

Mojtaba Kaffashan Kakhki, Ambika Zutshi, Shabnam Refoua, Iman Maleksadati and Hassan Behzadi

This study aims to identify and theorize the conditions affecting the formation of librarians’ knowledge-hiding behaviour in academic libraries.

Abstract

Purpose

This study aims to identify and theorize the conditions affecting the formation of librarians’ knowledge-hiding behaviour in academic libraries.

Design/methodology/approach

This study is a qualitative research based on the grounded theory approach. The data collection method involved in-depth, semi-structured interviews. The data was analysed using the MAXQDA software in three stages: open, axial and selective coding. The study included 22 faculty members and experienced librarians from academic libraries. The participants were selected using a combination of targeted and snowball sampling techniques.

Findings

The study yielded 96 open codes, 24 axial codes and 18 selective general codes related to the axial category of knowledge hiding (KH). The librarians’ KH axial coding paradigm pattern was developed in an academic library setting. The study also highlighted some general consequences of KH in academic libraries, such as lobbying and creating knowledge rents, deterioration of organizational relationships and interactions, reducing the competitive advantage of academic libraries and hindering individual and organizational learning.

Originality/value

This study has made a valuable contribution to the identification and explanation of the factors that affect KH. In addition, it has filled a research gap within the library and information science (LIS) field. The findings of the study may offer managers new strategies for addressing the occurrence of KH in academic libraries, and they also add to the existing literature on knowledge management in LIS.

Details

The Electronic Library , vol. 42 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 4 June 2024

Sophie Bury

This article explores the affective dimensions of academic librarians’ experiences during the forced pivot to emergency remote teaching because of the Covid-19 pandemic.

Abstract

Purpose

This article explores the affective dimensions of academic librarians’ experiences during the forced pivot to emergency remote teaching because of the Covid-19 pandemic.

Design/methodology/approach

Through semi-structured interviews with librarians at 18 university libraries in Ontario, Canada, the researcher prompted study participants to reflect on how their work and that of other librarians in their organization changed during the period of focus, including the main challenges and opportunities experienced for information literacy instruction.

Findings

This study finds evidence of stress and anxiety among academic librarians teaching during the Covid-19 pandemic, including lack of confidence and skills with eLearning and work-life balance challenges. At the same time, the data show strengths and successes fueled by resilience, collaboration and a growing culture of care, which in many cases, resulted in strong expressions of pride by interviewees on what was achieved during this global health crisis.

Originality/value

This study is one of few adopting a qualitative research methodology to explore the affective dimensions of academic librarians’ experience of information literacy instruction during the Covid-19 pandemic. Its implications are instructive for future pedagogical approaches and workplace culture among information literacy teams, including communication, collaboration, flexibility and leadership support.

Details

Reference Services Review, vol. 52 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 7 September 2022

Chia-Hua Lin, Dickson K.W. Chiu and Ki Tat Lam

This research investigates Hong Kong academic librarians' attitudes toward robotic process automation (RPA) and their willingness to learn this technology.

Abstract

Purpose

This research investigates Hong Kong academic librarians' attitudes toward robotic process automation (RPA) and their willingness to learn this technology.

Design/methodology/approach

This qualitative study collected data through one-on-one semi-structured interviews conducted with video conferencing software. After participants received basic RPA information and three existing library application cases, they answered questions based on the interview guide. This research used the inductive thematic analysis method to analyze the collected data.

Findings

Regarding Hong Kong academic librarians' attitudes towards RPA, 19 themes were identified. Although all participants did not have previous knowledge of RPA, most showed positive attitudes toward implementing RPA in their libraries and some willingness to learn it. Besides, among all identified themes, negative attitudes mainly comprised “Affect” and “Cognition” factors, hindering RPA deployment in academic libraries.

Originality/value

This research helps librarians and RPA vendors make better decisions or strategies for implementing RPA for libraries, which has not been explored, especially in East Asia.

Article
Publication date: 19 March 2024

Kristy Padron and Sarah M. Paige

Many librarians are asked questions about copyright and intellectual property. They may be expected to advise on copyright or provide copyright education as part of their duties…

Abstract

Purpose

Many librarians are asked questions about copyright and intellectual property. They may be expected to advise on copyright or provide copyright education as part of their duties. Others may be “voluntold” to take on copyright, which may come as an unexpected addition to their workload. This case study provides suggestions for librarians to increase their copyright knowledge and create copyright education programs.

Design/methodology/approach

This case study showcases two copyright education programs created by a librarian in a college and another in a university. The librarians collaborated to learn more about the state of copyright education within academic libraries and explore their commonalities and differences. This case study introduces two copyright education programs and summarizes the state of copyright education within library and information science (LIS) and academic libraries.

Findings

The following themes within the two copyright education programs were identified through a case study: the complexity of copyright, the engagement (or lack thereof) across a college or university, the necessity of including copyright in information literacy instruction and the calls for professional development with copyright.

Research limitations/implications

This case study covers two differing institutions so its conclusions may not be applicable to all libraries or educational settings.

Practical implications

Many individuals who are in disciplines or occupations that regularly work with copyright may generate ideas for creating and providing continuing education within their organizations.

Originality/value

Library or education professionals can use the case study’s conclusions to inform and support their ongoing work with teaching and learning about copyright and intellectual property. By doing so, they can better support their students, faculty and institutions.

Article
Publication date: 29 December 2023

Muhammad Ijaz Mairaj and Mahsham Mukaram

This study aims to examine the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore, Pakistan.

Abstract

Purpose

This study aims to examine the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore, Pakistan.

Design/methodology/approach

Following a quantitative research approach, a questionnaire was developed from literature and authors’ experience. After ensuring its validity and reliability, data were collected from librarians after the census. A total of 105 librarians were approached, of whom 73 (71%) responded to the survey.

Findings

University libraries in Lahore are well organized, have adequate collections and information technology-literate staff, are well automated, have good internet connections, are equipped with integrated software, follow cataloguing rules and MARC standards; however, the absence of standardized software, lack of funds, absence of uniform policy, professional workload and absence of standardized vocabulary are significant challenges. Private-sector librarians reported facing more challenges. Librarians consider all prospects vital for developing a union catalogue. These prospects include the availability of relevant information, incentives to librarians, coordination with librarians, a realization that sharing is caring, the Higher Education Commission of Pakistan taking initiative and librarians’ training.

Research limitations/implications

University librarians in Lahore are ready to cooperate with the development of a union catalogue; however, they seek support from higher authorities, professional library associations and the Higher Education Commission of Pakistan.

Originality/value

To the best of the authors’ knowledge, this research is the first of its kind that examines the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore. It would lead to the development of a union catalogue of university libraries in Pakistan.

Details

Digital Library Perspectives, vol. 40 no. 1
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 15 August 2023

Daniel Jr Soriano Balbin and Elizabeth Allan Lascano

The study aims to determine the extent of COVID-19’s impact on the libraries and information centers within Benguet. It identified the key differences in the effect of the…

Abstract

Purpose

The study aims to determine the extent of COVID-19’s impact on the libraries and information centers within Benguet. It identified the key differences in the effect of the pandemic on each type of library: public, special, school and academic. It recalled and documented the challenges faced by libraries and librarians. It determined which aspects of their library were affected and how they were modified in terms of their policies, personnel, physical space, services, collection, infodemic response and marketing.

Design/methodology/approach

The study used the qualitative descriptive method approach, specifically narrative research design and conducted online focus group discussions in which 14 librarians with managerial or supervisory functions participated. This method was used to explore the topic holistically by using qualitative inquiry. It best suited the purpose of fully understanding the experiences of libraries during the pandemic. The recorded online focus group discussions conducted through Zoom were reviewed and analyzed to identify key themes and responses from the participants. The themes identified from the thematic analysis were further validated with the participants through correspondence, chats or e-mails.

Findings

The findings showed that libraries were faced with challenges brought on by the lack of a written policy for the pandemic response, a lack of information communication and technology skills and resources, strict requirements on physical setup for pandemic compliance, budget cuts or realignments and delayed procurement, misinformation and users’ lack of awareness of the new services offered by the library.

Research limitations/implications

The study focused on the pandemic experiences of libraries and information centers in Baguio-Benguet, which was hailed as a model for local pandemic response, through the lenses of librarians with supervisory roles or functions.

Practical implications

Libraries could reflect on their experiences in this pandemic to plan for future strategies that would be best implemented in situations where face-to-face services are not allowed.

Originality/value

This study presented various best practices from different library institutions that could be emulated in the future. Many of these are still relevant regardless library services are going back to normal.

Details

Digital Library Perspectives, vol. 39 no. 4
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 2 January 2024

Muvhulawa Matumba and Mogiveny Rajkoomar

Globally, mobile technology is a significant factor influencing how libraries are changing the ways of delivering services to today’s users. This paper aims to explore academic…

Abstract

Purpose

Globally, mobile technology is a significant factor influencing how libraries are changing the ways of delivering services to today’s users. This paper aims to explore academic librarians’ perceptions of the usefulness of mobile technology in delivering library services and the efforts required for its successful adoption.

Design/methodology/approach

The study was conducted within an interpretive paradigm. The research objectives were underpinned by the unified theory of acceptance and use of technology as a theoretical framework. Data were collected through semi-structured interviews and analyses using NVIVO for thematic analysis.

Findings

Results show that, in general, academic librarians support the use of mobile technology to provide services such as access to eBooks and Journals, Online Public Access Catalogue, Bookmyne application, information literacy consultations and training. Library managers, fellow librarians and users were identified as encouraging the adoption of mobile technology to enhance library services. The paper further confirms that the successful adoption of mobile technology requires some effort. However, due to some of the challenges presented in the study, a majority of respondents felt that their libraries are not yet ready to fully embrace mobile technology the way it is envisioned in today’s world.

Practical implications

The study endeavours to address the divergence between students and academic librarians’ viewpoints regarding the application of mobile technology in the provision of library services.

Originality/value

This paper highlights numerous ways that academic librarians could adopt and embrace mobile technology, which can benefit both academic libraries and other institutions of higher learning. The knowledge presented in this paper could assist academic librarians in assessing their institutions’ vulnerabilities, challenges and strengths in using mobile technologies to provide library services.

Article
Publication date: 5 September 2024

Steve Rokusek, Susan Bernier and Jeremy Michael Brown

This article details the process used at the Florida Gulf Coast University library to plan and implement a collection deaccessioning project as part of a larger building master…

Abstract

Purpose

This article details the process used at the Florida Gulf Coast University library to plan and implement a collection deaccessioning project as part of a larger building master plan.

Design/methodology/approach

The authors conducted a brief literature review, a historic usage analysis of the collection and the multi-phase deaccessioning project. The phases included a standard inclusion query, manual list inspection and department feedback. Discard rate was measured at each phase.

Findings

Different challenges were found at each phase. Although teaching faculty were skeptical, the authors involved them early to their benefit. Each collection presented interesting challenges; notable was that although the reference collection was almost completely deaccessioned, the retained items presented unique accessibility challenges. The main stacks required a new deaccessioning workflow due to the volume of materials. The findings include final retention rates per call number range. Although the authors were able to meet the plan’s goal, they discovered the need for further collection curation: there is no substitute for traversing the stacks in person.

Practical implications

We present a successful methodology with a high efficacy, high community engagement and low controversy, which can function as a model at other regional academic institutions.

Originality/value

This paper is a comprehensive review of one successful rightsizing effort set in the context of a new strategic plan and can function as a model at other regional academic institutions.

Details

Reference Services Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0090-7324

Keywords

Open Access
Article
Publication date: 25 August 2023

Anna Leonard, Josiline Chigwada and Gilbert Mushi

This study aims to examine the state of embedded librarianship in African academic libraries by exploring the extent of librarian embedment in research processes in selected…

1504

Abstract

Purpose

This study aims to examine the state of embedded librarianship in African academic libraries by exploring the extent of librarian embedment in research processes in selected academic libraries in Africa.

Design/methodology/approach

A survey was conducted to collect data using an online questionnaire. The study population was comprised of librarians who directly support researchers throughout the research process in the scholarly communication and information services sections. Purposive sampling was used to select librarians, and 63 responses were received from the target of 100. The collected data were analysed using the statistical package for the social sciences (SPSS) software, and content analysis was used to analyse open-ended questions.

Findings

The study results showed that the extent and nature of librarians' embeddedness in the research process vary across different university contexts in Africa. Challenges and areas of research skill gaps among librarians were identified, and propositions to address the research skill gaps were provided.

Practical implications

The study findings can be used as a framework for libraries to embed librarians in the research process. The study made recommendations with practical implications for library practitioners in academia, and institutions offering library and information science education, and the library management responsible for the research process.

Originality/value

A study brings a novel perspective by examining the state of embedded librarianship in the African context. Its contribution generates knowledge and insights that inform the development of effective embedded librarianship practices in African academic libraries to enhance research support services and advancement of scholarly research in the region.

Article
Publication date: 25 June 2024

Fredrick Otike, Ágnes Hajdu Barát and Péter Kiszl

The advancement of technology has brought much uncertainty in the access and utilization of information resources in academic libraries. This research sought to determine the…

Abstract

Purpose

The advancement of technology has brought much uncertainty in the access and utilization of information resources in academic libraries. This research sought to determine the extent to which academic libraries in Kenya engage in innovation and use innovative strategies. In addition, this study aims to identify the specific innovation practices and strategies used by these libraries to ensure they effectively address users’ information needs and remain relevant within the Kenyan context.

Design/methodology/approach

This study adopted a qualitative research design. Data was collected using face-to-face interviews that targeted key personnel in the academic library system, including the university librarian, the circulation librarian and the digital/systems librarian. In total, 21 respondents were interviewed in this study. Additional data was gathered by examining primary documents such as academic library policies, university websites and library brochures, among other sources. The study used purposive sampling techniques to select the population sample and the theoretical saturation to determine the sample size.

Findings

The study revealed a pressing need for change in the academic library landscape in Kenya. It established that the concept of innovation and innovation strategies is still new in academic libraries in Kenya, and libraries are still confined to traditional and routine duties. There is a lack of appropriate strategies for enhancing innovation practices/strategies in academic libraries. The paper, therefore, strongly recommends the reorganization of academic libraries in Kenya.

Originality/value

To the best of the authors’ knowledge, this research is the first to analyze innovation strategies and practices in academic libraries in Kenya. This study sheds light on the puzzles facing most academic libraries in Kenya regarding innovation and innovation strategies. It introduces the importance of academic libraries to embrace innovation as a strategy to avoid disruptive innovation.

Details

Digital Library Perspectives, vol. 40 no. 3
Type: Research Article
ISSN: 2059-5816

Keywords

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