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This study aims to examine the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore, Pakistan.

Following a quantitative research approach, a questionnaire was developed from literature and authors’ experience. After ensuring its validity and reliability, data were collected from librarians after the census. A total of 105 librarians were approached, of whom 73 (71%) responded to the survey.

University libraries in Lahore are well organized, have adequate collections and information technology-literate staff, are well automated, have good internet connections, are equipped with integrated software, follow cataloguing rules and MARC standards; however, the absence of standardized software, lack of funds, absence of uniform policy, professional workload and absence of standardized vocabulary are significant challenges. Private-sector librarians reported facing more challenges. Librarians consider all prospects vital for developing a union catalogue. These prospects include the availability of relevant information, incentives to librarians, coordination with librarians, a realization that sharing is caring, the Higher Education Commission of Pakistan taking initiative and librarians’ training.

University librarians in Lahore are ready to cooperate with the development of a union catalogue; however, they seek support from higher authorities, professional library associations and the Higher Education Commission of Pakistan.

To the best of the authors’ knowledge, this research is the first of its kind that examines the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore. It would lead to the development of a union catalogue of university libraries in Pakistan.

The key teaching objectives of the case are the following:▪ to develop an awareness of a megaproject’s external environment (through PESTLE) in terms of challenges from each source;▪ to introduce theory that allows students to identify, characterise and describe factors that can lead to inter-organisational conflict during construction projects;▪ to develop the ability to apply the typology of causal factors (identified in Objective 2) to a given context, answering why each factor may have contributed to the given contractual dispute;▪ to develop an understanding of the procurement and contract management process wherein contracts are not only the logical outcome of the procurement process but also the primary vehicles for clarifying responsibilities (for task completion) and risk transfer; and▪ to understand specific dynamics of construction projects that make disputes inevitable and ways to overcome these.

Priced at US$1.63bn (in 2015), the Orange Line Metro Train (OLMT) project in Lahore was one of Pakistan’s earliest (and costliest!) transport infrastructure megaprojects ever undertaken. Devised to ease congestion in Lahore, promote ecofriendly, efficient, modern and affordable transport systems and lead to improved mobility across Lahore, the OLMT was a socially, politically and economically important project.The case is seen through the eyes of the protagonist, Uzair Shah, a seasoned public servant and an experienced Transport Engineer. At the time of the decision, Shah was General Manager – Operations at the newly established Punjab Metrobus Authority (PMA – the project sponsor) and was also the project lead of OLMT’s Project Management Unit (PMU). Through Shah’s eyes, students approach the project at a juncture when the most serious contractual dispute in the project’s history has erupted. The parties at the interface were Lahore Development Authority (LDA), PMU’s technical interface with contractors and consultants and Maqbool-Colson Joint Venture (MCJV), one of the two civil work contractors hired for OLMT’s civil works.While quality issues had been emerging with MCJV for a few months, LDA had maintained unilateral communications and remained considerably adversarial in their dealings with MCJV. Eventually, in October 2016, this relationship had soured to such an extent that it appeared irreconcilable. It was only then that LDA had recommended Shah to take the contractor to court for non-performance.The decision that Uzair faced was whether to take LDA’s advice and take the contractor to court (terminate the contract, claim performance guarantee and appoint a new contractor) or negotiate and continue with the current contract. The decision had huge financial, legal, reputational, political and schedule-related implications. The decision needed to be taken by the protagonist in the context of all these factors.

The case was initially developed for use within a Procurement and Contracts Management course for a (business) executive audience. The case is intended for the business school audience or students enrolled in courses related to the construction management discipline.Courses where the case can be used include Construction Project Management, Public Sector Projects, Contracts and Procurement and Strategic Projects and Practice (or similar). The case can also be used within an MBA setting.

Teaching notes are available for educators only.

CSS: 9: Operations and Logistics.

The paper seeks to reveal the current status of software used in the libraries of Lahore, to explore the satisfaction level of the software users, and to find out their problems and suggestions.

The paper reports a survey of automated libraries of Lahore comprising academic (university, college, and school libraries), public and special libraries. Opinions were acquired from the whole population. The data collected were analyzed quantitatively and qualitatively, and conclusions were drawn along with recommendations.

Most libraries purchased or developed software without any exchange of experience with each other. A variety of software was being used by the libraries of Lahore. No standard tool or directory was available for the selection and evaluation of software, nor was comprehensive literature written and published in a Pakistani scenario discussing the technical and practical aspects of library software. The Pakistani literature available on the topic is not up to date.

The research is limited to the automated libraries of Lahore and focuses on the comparison of software and determining librarians' opinions.

The comparative analysis of software used in various libraries of Lahore made in this study and the opinions of the software users studied will be helpful for foreign and local vendors of library software. It will also provide guidelines for libraries in developing countries, which are planning to automate their services, in selecting and maintaining software that is most suitable to their needs.

No comprehensive survey has been conducted at national or local level to reveal the current status of the software and related problems faced by Pakistani libraries. The current study, although focussing only on libraries in the city of Lahore, can be extrapolated to the country as a whole and should prove useful as an indication of how issues with library software can arise and be handled.

Urban built-up has been increasing exponentially in the world. Urban population growth and migration are depleting the land resources and creating thermal discomfort. Cities all around the world are facing urban heat island effects and increased temperatures. This study aims to map land cover and formulate local climate zones for enhancing urban resilience against disaster and climate risks.

This study uses exploratory research to identify local climate zones for Lahore, Pakistan. Landsat 8 imagery was used to develop a land use land cover map. For mapping local climate zones, the standard World Urban and Access Portal Tool procedure was used.

Results have revealed that Lahore has grown exponentially. Compact low rise and open low rise were the two most common local climate zones prevalent in the city. In contrast, the outer regions of the city consisted of LCZ D (low plants) and LCZ F (bare soil).

This study highlights the need to consider local climate zones in future development plans and policies for ensuring sustainable, resilient and climate-friendly cities.

Local climate zone studies are missing in Pakistan. This study has empirically analyzed the ground situation of local climate zones for Lahore metropolitan city. This study will provide baseline support for future studies on urban heat island and climate change adaptation planning.

Sexual harassment on public transport puts women at risk of mental health problems, apart from disrupting their lives and the harmful social consequences. This is especially the case for Pakistani women, for whom sexual harassment has been on the rise for the past decade. This study aims to explore how Pakistani women use strategies to cope with sexual harassment when using public transport and its mediating role in their issues with mental health.

Given that the data collection task on such a culturally sensitive topic was crucial, a mobile application for anonymized data collection was used, which appeared to be an effective strategy. Using the mobile application, 1,054 women who use public transport submitted their responses; however, the analysis is based on 250 usable responses. Their experience of harassment was measured using the Sexual Harassment Experience Questionnaire, their mental health using the Depression Anxiety Stress Scales and their coping strategies by the Brief Cope Inventory.

The results indicate that adaptive coping is a significant negative mediator between sexual harassment and mental well-being, whereas maladaptive coping is non-significant. Adaptive coping, i.e. “Acceptance” to admit the reality that the problem exists with all, and “Religion” to seek help spiritually to deal with the problem. Unfortunately, the findings show no suitable coping means to deal with the impact of sexual harassment on women who travel on public transport. This study also illustrates that using the right technologies can encourage participants to submit responses for culturally sensitive topics.

This study provides insight into the experience of street harassment in Pakistani women and how it is related to mental health. This study also explores the role of adaptive and maladaptive coping as an intervening variable between street harassment and mental health.

The purpose of the paper is to explore this phenomenon, how initial choice in the history of transport policy in Pakistan became “locked into” suboptimal transport policies biased towards private vehicles and roads and now resisting change to a more sustainable transport policy.

The methodology was designed by applying the concept of “path dependence” on a case study of Pakistan. This approach helped to locate the “critical juncture” for explaining how transport decision has been made over time and on which basis.

Pakistan transport development, including urban transport planning, has become both “resource dependent” and “path dependent” upon international agencies which shapes the outcomes and limits the application of sustainable solutions in transport in ways that could be consistent with the local situation.

The paper is a part of a research project, “identifying the institutional barriers to sustainable urban transport in Pakistan” which is in progress. Therefore, the paper may develop its findings at the end of the research project.

The paper provides valuable information to getting insight into urban transport politics of Pakistan.

The research paper has implied the concept of “path dependence” to explain the difference between reality and ideal in urban transport planning of Pakistan by the interventions of global agencies.

This study aims to examine the key determinants of corporate social responsibility (CSR) disclosure of all listed banks that operate their function in an emerging market, Pakistan.

This study applied the principles of systems-oriented theories such as legitimacy, stakeholder and agency theory. The hypothesis is linking the bank’s social disclosure and its determinants are developed. The relevant data was gathered from the bank’s annual reports and Pakistan Stock Exchange from 2008 to 2018. Further, governance attributes and performance measures are used as the predictor variable and the CSR score as the predicted variable. This study applied panel data analysis on the sampled banks to examine the proposed hypothesis for empirical estimation.

This study’s inclusive results confirm that the hypothesized determinants of board size, foreign directors on board and female directors on board positively impact the CSR disclosure potential. Board size significantly explains the CSR disclosure in all bank samples. The determined performance measures, profitability and liquidity show a significant positive relationship with CSR disclosure except for few exceptions.

This study’s results lack generalizability due to its unique setting; future researchers can extend the research scope in national–international settings and a regional context.

This study enriches the literature on CSR disclosure determinants and is relevant to practice in an emerging context. It can be helpful from a policy perspective; institutions (bodies) that regulate banks should recognize the governance and performance aspects essential to enhancing CSR disclosure and enhancing the bank’s performance hence value.

This research offers empirical evidence that sheds light on the key governance attributes and performance measures that partially affect CSR disclosure and its extent. In doing so, this study’s findings contribute to the literature significantly, along with regulators, shareholders, deposit holders, individual–institutional investors.

The purpose of this study is to evaluate the most used library software in Lahore using a checklist and seek librarians' opinions about them. It also aims to seek librarians' opinions about the most desired and needed features of Integrated Library Software (ILS).

The paper is based on questionnaire survey, interview, document analysis and personal communication. The questionnaire survey was conducted within automated libraries of Lahore, while interviews were conducted with selected librarians from Lahore. Collected data were analyzed both quantitatively and qualitatively to reach conclusions.

A variety of software is being used by the libraries of Lahore. Nor is there available, any standard tool or directory for the selection and evaluation of the software. Evaluation of the software against a checklist reveals the better functionality of Library Information Management System and Library Automation and Management Program than INMAGIC and WINISIS, but librarians were found to be more satisfied with INMAGIC. All the respondents agreed that before selecting any ILS, librarys' actual and perceived needs, available resources and funds should be kept in mind. They also proposed many features of ILS.

The questionnaire survey is limited to the automated libraries of Lahore and focuses on the comparison and evaluation of the most used software only, while selected librarians with good IT skills were chosen for seeking opinions about the most desired ILS features.

The survey results can be helpful to foreign and local vendors of ILS, librarians, higher authorities and other developing countries in selecting and maintaining required software.

It is the first comprehensive study conducted on ILS not only in Lahore, but in Pakistan.

This study aims to examine the moderating effect of sustainability marketing on brand loyalty of brands that advertise their sustainable development agenda goals. The study highlights the mediating effect of brand love having cognitive antecedents of brand authenticity, popularity and congruence with private and social self of the consumer.

A mall intercept survey was used to collect data from consumers who use brands that embrace sustainable marketing strategies. Only those brands were selected which are popular as well as advertise sustainable practices in their brand communication (mainstream and social media). The data was self-administered by trained research assistants, who gathered data from a sample of 350 respondents.

The findings revealed that the popularity and authenticity of a brand play an essential role in developing brand love and later influences brand loyalty behavior. A larger effect is seen on brand love when there is congruence of private and social self with the brand. The brand has even a stronger relationship with brand loyalty when moderated by sustainability marketing.

Brand love has the potential for long-term influences, only if sustainability marketing is used as a backbone. Brand managers should target an authenticity-seeking segment of consumers, who once convinced can lead to repeat business and brand loyalty and reduce dissonance. As sustainability marketing provides multiple benefits, genuine branding strategies should be devised that amalgamate into a single message spun around sustainability concerns and connecting the ethos of authenticity, popularity and self-expression. Future research may take into consideration more categories than this study on clothing, and consumer goods, adopting a mixed-methods approach. Moreover, a range of potential antecedents of brand love can be determined along with potential outcomes when aligned with external efforts such as sustainability, corporate social responsibility and international investment.

To the best of the authors’ knowledge, this is the first study investigating the moderating role of sustainability marketing on the relationship between brand love and brand loyalty and the mediating role of brand love between brand authenticity, popularity, social/private-self-expression and brand loyalty. It is also the first study documenting how sustainability marketing reinforces the brand loyalty for popular brands in developing countries like Pakistan. This study fills a research gap as it expands the existing literature on sustainability marketing and brand love that is generally focused on brand dimensions and not the brand communications and thus has not reached similar results.

This study aims to examine the impact of ethical leadership style on the subjective well-being of health-care workers by examining the sequential mediating effects of perceived organizational support and perceived ethical-philanthropic corporate social responsibility (CSR).

Data were collected from frontline health-care workers (i.e. doctors and nurses). Further, to cope with the response burden during the acute wave of the coronavirus pandemic, this study used split-questionnaire design for data collection.

This study’s findings fully support the hypothesized framework of the study, illustrating that ethical leadership positively influenced the subjective well-being of health-care workers. Moreover, this study found that the ethical leadership and well-being relationship is sequentially mediated by perceived organizational support and perceived ethical-philanthropic CSR.

This study possesses practical implications for health-care institutions to encompass the agenda of developing ethically appropriate conduct in their administration and become genuinely concerned about health-care workers and society as well.

By highlighting the role of ethical leadership in participating in ethical and philanthropic CSR activities, this study possesses social implications for the well-being of health-care workers and society at large.

A positive and strong chain of perceptions about organizational support accorded to employees specifically and society at large emerges as an important sequential mediating mechanism that helps ethical leaders in hospital administration in building subjective well-being in their followers amid the COVID-19 pandemic.