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This paper aims to analyze documentary planning tools for an everyday life project, the wedding, to study how “document work” is constructed in this setting.

Using Law and Lynch's study of birdwatching guides for novices as a framework, nine commercially‐available wedding planning guides targeted toward the primary planner, almost universally the bride, were analyzed.

As Law and Lynch found, part of a novice's apprenticeship requires learning how to “see” in ways that are socially organized in and through texts. The paper shows how characteristics of birdwatching guides (naturalistic accountability, a picture theory of representation, and the strategic use of texts) are also evident in wedding planners, and how the very features that make these guides usable also occasion troubles for their users. Wedding planning guides treat the bride as a novice and instruct her in seeing wedding‐related tasks and times as amenable to management. However, planning a wedding requires multiple tasks and times that may be intertwined in ways that make both their representation and their execution highly complex.

The need for both temporal and thematic access highlights more general problems of knowledge organization in presenting a complex planning project in a linear and paper format.

As workplace principles of time and project management are increasingly applied to everyday life, this paper provides a needed case study of the ways that everyday recordkeeping contributes to the novice bride's gendered apprenticeship and embeds her work within broader organizational and ideological systems.

Over the past two decades, wedding tourism has been booming. Despite this, very little research has investigated this phenomenon. This chapter discusses the findings of 15 in-depth interviews with Italian wedding planners, which were carried out to analyse their views on what a destination wedding is, and how frequently they are able to influence the final choice of a site. Further, it discusses four case studies of the most important Italian wedding destinations in order to analyse their offer and related marketing strategy. Findings revealed that wedding destinations can be considered as a complex cluster of interrelated stakeholders; hence, a high degree of coordination and cooperation is needed for destination competitiveness. Further, results suggest that wedding destinations are currently opting for a product/service-oriented strategy with very little attention to a more appropriate experiential and emotional approach.

Using this case, the students will be able to: understand the ethical issues such as “Management by Trust”, and having specific “Code of Conducts” in an organization; analyse the unethical behaviour that can occur inside the organization based on ethical theories such as egoism, utilitarian, deontology and virtue theory; discuss elements that promote fraudulent behaviour using the fraud triangle framework; explain how internal control contributes in deterring fraudulent employee behaviour; and analyse strategic approach to handle employee misconduct to reduce the risk of fraud.

The owner of Fortune Weddings, Anis, realized that his business was not as profitable as it used to be in the early years. He was suspicious of his employee Samera, for the sudden change of her luxurious lifestyle, but he did not inquire her as she was a hard working employee and customers were fond of her friendly attitude. Nissa, the wife of Anis, received message from customer to confirm the payment, but when she checked the bank account, the money was not there. Further investigation by Nissa revealed that it was Samera who was stealing money from the company. She used to give her personal bank account to customers to transfer their payment. Anis must decide the appropriate course of action to resolve the issues as soon as possible. Failing to do so will incur more incidences of stealing.

The intended audience for this case study are both undergraduate (BBA) and postgraduate students (MBA, MSc) who are taking the Business Ethics course.

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 7: Management science.

Ujwal Kalra founded Memorable Shaadi in 2014 while awaiting admission to the Indian Institute of Management Ahmedabad. The startup offered services connecting clients and vendors in the Indian wedding industry. The case elaborates Ujwal's journey as an entrepreneur and the choices he made including hiring a co-founder and working remotely while pursuing an MBA. Ujwal now faces a dilemma: should he accept a plush consulting job through campus placement or go back and scale the firm? Memorable Shaadi highlights the classic dilemma facing entrepreneurs and the choices they need to exercise at different phases of their venture.

The existence of a wedding organizer plays an essential role in realizing the dream wedding of the bride and groom and the progression of a family-centred structure. The wedding organizer industry is one of the business sectors that experienced a significant impact during the COVID-19 pandemic due to various policies restricting mobility and interaction. This study aims to answer research questions: What challenges are experienced by wedding organizers in the context of COVID-19? What factors drive entrepreneurial resilience for family business continuity in the face of the COVID-19 pandemic?

This study uses a qualitative research design through semi-structured in-depth interviews with eight wedding organizers in Indonesia with questions centred around the context of the family in the event.

This study found several challenges faced by wedding organizers, including personal barriers and environmental challenges due to the COVID-19 pandemic. The four drivers of entrepreneurial resilience of wedding organizers in dealing with the COVID-19 crisis include entrepreneurial motivations, entrepreneurial characteristics, firm strategies, and environmental support. These factors create a positive interaction effect for the continuity of the wedding event organizers.

This study contributes to the literature by providing valuable insights into the broader entrepreneurial resilience issue and offering practical recommendations for wedding organizers and other entrepreneurs facing similar challenges. This study has both academic and practical implications in providing event management guidance and future avenues of research in this field.

When celebrating with newly-weds on their wedding day, many would imagine the best way to enjoy the day at its best would be to invite and include all members of the family, including the youngest. However, unlike adult guests who will usually happily enjoy the food and drink offered alongside any entertainment, children can be trickier to keep safe and happy all day long as their boredom threshold may well be lower than their adult counterparts and their needs more complex. There has long been a difficult debate over whether children bring unwanted stress to wedding plans or actually enhance the fun and celebration wished for. This chapter discusses all sides of an emotive argument of whether children should be invited to weddings and wedding receptions and how we might ensure their presence is enjoyable for all including the young person themselves.

Hospitality and Tourism.

Senior undergraduate level and graduate level.

This case study charts out the development of a business plan for Ch’ulel Mendoza, a hypothetical all-villa resort nestled against the Andes Mountains, where guests enjoy luxurious wine-infused spa treatments. The business plan has to be comprehensive because it should become the basis of a turnkey project for potential investors. Ch’ulel Mendoza is surrounded by the lush vineyards of some of the most famous wine estates in Argentina. The spa, facilities and services pay homage to the wine-growing heritage of the region, promoting wine to its guests as both pleasurable for consumption and conducive to healthy living. The architectural design speaks directly to the vines themselves: the earth-covered spa is where guests soak up the healing nutrients in the vinotherapy and water treatments, much like the roots are nourished by the elements and water in the soil; the resort area embraces the outdoors with decks, open patios and pools where guests can bask in the sun and enjoy other natural elements, just like the grape plants themselves. Once it becomes operational, Ch’ulel Mendoza will symbolize a blend of wellness, recreation and the charm of the Latin American culture.

Develop a comprehensive business plan for a new business, understand the business environment, prepare a strengths, weaknesses, opportunities and weaknesses analysis, develop functional (marketing, finance, human resources, operations, etc.) plans and understand the opportunities and challenges in the new product development process.

CSS: 12: Tourism and Hospitality.

In this work, the authors present a review of mobile applications for event management available for smartphones with the iOS operating system. The objective of the work is to carry out an analysis of these applications, offering an educational point of view and filling a gap in the doctrine, as the authors are dealing with an academically still new subject.

First, the authors conducted a literature review regarding the impact of technology on event organizations. Second, the authors analysed mobile applications for event management, the results of which are presented in this paper. Particularly, its main characteristics, strengths and weaknesses are analysed. Finally, the authors present the design of an activity with one of the beforehand analysed applications, in order to see its contribution to event management education.

It has been possible to improve learning and acquire specific skills related to the subject of study. Specified event management applications offer a wide range of advantages to facilitate the planning and management of events.

The study provides practical implications for managers in the hospitality industry.

This study provides a deeper insight into the functionalities and usefulness of event management mobile applications.

Films, besides serving as an important instructive means to deliver sociological content, have also recently made their way into more structured courses on Media Sociology. It becomes particularly pertinent for cultivating global sociological imagination in the classroom. This chapter is a pedagogical reflection discussing the potentials of integrating Bollywood films into a first-year seminar, the content of which at many levels is comparable to basic sociology classes. The reflection is based out of the experience of teaching a freshmen class on Bollywood to a body of students with little past exposure, or knowledge of this movie industry. The chapter will initiate a dialogue on strategies of introducing the content, encouraging engagement and critical thinking, how to build on essential global sociological imagination along with a summary of what works and what does not. For this chapter, I will detail on the three contemporary Bollywood films (Ishaqzaade, Monsoon Wedding, and Dor), which I use to engage in a dialogue on family, class, and gender. Next, I will apply Sutherland and Fetley’s (2013) framework to explore the sociological relevance of these films (thus validating my choice of these works for pedagogical purposes) and also demonstrate possible hegemonic versus oppositional ways of reading these texts, which students are supposed to decipher and apply. Contemporary Bollywood films in many ways mirror aspects of the life course experienced in the United States and can be instrumental in encouraging a diverse undergraduate curriculum.

This case gives students the opportunity to explore the concept of organizational status as a competitive asset. CEO Noura Abdullah of Saudi furniture retailer Aura founded her company as a middle-market furniture and home goods store offering affordable yet design-savvy products. By many accounts, both tangible and intangible, Aura had been a success. By late 2014, Aura had drawn considerable attention from several high-status Saudi wedding planners and media outlets, including Harper's Bazaar Interiors, Elle Decor, and Martha Stewart Weddings. This attention yielded unusually strong conversion rates (the percentage of visitors to the store who made a purchase). Foot traffic, on the other hand, remained unexpectedly low, leading Abdullah to wonder whether the high-status affiliations had unintentionally signaled to mid-market consumers that they would not be able to afford Aura's products, keeping such customers away. Students will decide, along with Abdullah, how to handle this unique “problem” as Aura enters a growth phase to other Saudi and Middle Eastern markets.