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21 – 30 of over 2000Rajitha Aluru, Michael Keefe and Suresh Advani
Injection molding is a very mature technology, but the growth of layer‐build, additive, manufacturing technologies (rapid prototypying) has the potential of expanding injection…
Abstract
Injection molding is a very mature technology, but the growth of layer‐build, additive, manufacturing technologies (rapid prototypying) has the potential of expanding injection molding into areas not commercially feasible with traditional molds and molding techniques. This integration of injection molding with rapid prototyping has undergone many demonstrations of potential. What is missing is the fundamental understanding of how the modifications to the mold material and mold manufacturing process impact both the mold design and the injection molding process. This work expanded on an approach to utilize current numerical simulation programs and created a tool for optimizing the creation and use of non‐metal molds for injection molding. Verification and validation work is presented. The model was exercised by studying the effect of varying the thermal conductivity on final‐part distortions. This work clearly showed that one could not obtain reasonable results by simply changing a few input parameters in the current simulations. Although the approach did produce more realistic results, more work will be required for a tool capable of accurate, quantitative predictions.
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Srikanth Beldona, Nadria Buchanan and Brian L. Miller
The aim of this paper is to determine the relative efficacy of an e-tablet menu over the traditional paper-based menu across the parameters of order information quality, menu…
Abstract
Purpose
The aim of this paper is to determine the relative efficacy of an e-tablet menu over the traditional paper-based menu across the parameters of order information quality, menu usability, and ordering satisfaction using customer perceptions.
Design/methodology/approach
Two types of data were collected: customer perceptions using an instrument comprising academically underpinned constructs and observational data that involved ordering times, logs of any customization requests, and notes gathered from interactions with restaurant staff.
Findings
Findings indicate that e-tablet menus are significantly superior to the traditional paper-based menu across all parameters. Restaurateurs should be cognizant of customization options to significantly enhance order information quality, improve customer service and boost sales.
Research limitations/implications
The findings support the idea that the use of technology does help to enhance the service experience, specifically the ordering experience for the customer.
Practical implications
Electronic tablets have the ability to transfer greater levels of information in an interactive manner thereby enhancing the role of the menu in the merchandising of a restaurant's offerings.
Originality/value
Although there is evidence of the importance of restaurant menus to the success of restaurants, little is known about the influence of the use of electronic menus on the ordering experience. This study provides findings that focus on the usability of menus and their impact on the ordering experience.
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Srikanth Beldona, Kunwei Lin and Joanne Yoo
As mobile devices amass greater capabilities that include broadband internet and global positioning systems (GPS), the relevance of location based marketing (LBM) services has…
Abstract
Purpose
As mobile devices amass greater capabilities that include broadband internet and global positioning systems (GPS), the relevance of location based marketing (LBM) services has gained increased attention among tourism researchers and marketers alike. The purpose of this paper is to examine the impact of personal travel innovativeness, information privacy and the type of delivery method (pull vs push) on the perception of potential value in LBM programs.
Design/methodology/approach
Data were collected from travelers at two large airports in the USA. A 2*2 design that comprised LBM (services vs promotions) and the delivery method (pull vs push) combined with two primary covariates, namely personal travel innovativeness and information privacy, evaluated the potential value of LBM programs amongst consumers.
Findings
The findings indicate that personal travel innovativeness has a significant impact on the perception of potential value in LBM. Additionally, the pull delivery method was more amenable to customers when compared with the push delivery method.
Research limitations/implications
There are significant implications for practitioners in the way LBM programs can be conceived and implemented. Also, marketing messages can be produced based on the relevance of the findings.
Originality/value
The paper is the first to directly ascertain the impact of the delivery method and travel innovativeness in an emerging domain of LBM using a synthesis of constructs.
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Megan Denver, Jaime Perez and B.E. Aguirre
The purpose of this paper is to provide background information on a rarely studied response capability of communities across the USA, local, mostly volunteer search and rescue…
Abstract
Purpose
The purpose of this paper is to provide background information on a rarely studied response capability of communities across the USA, local, mostly volunteer search and rescue (SAR) teams.
Design/methodology/approach
Information on local teams was collected from January 2005 until February 2006 through internet searches, online SAR organization lists, and by e‐mailing a survey to local teams. A smaller, previously used database was used to verify the final list of teams and 57 new teams were added in this manner. An SPSS database was created using all the fields collated from the survey.
Findings
It was found that there are 1,150 teams in the USA, which range from one team per State to 79 teams in California. Local SAR teams had a quicker response time than federal teams, while maintaining better equipment and training than emergent volunteers. These teams, unlike the federally funded US&R teams, rely mostly on donations and community fundraisers to continue operating.
Research limitations/implications
Missing data were the most consistent problem faced. Web sites, web links and e‐mail addresses often had expired or did not contain the right information, some teams existed without having a web site (and therefore were not included in the database); also response to the e‐mail survey was low.
Practical implications
Integrating interested local SAR teams into official multi‐organizational disaster and emergency responses could provide valuable additional resources to emergency and incident managers, would allow for better funding for local SAR, and could facilitate recognition to these often overlooked teams.
Originality/value
This paper provides preliminary information on local SAR teams in the USA.
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Megan Demarest, Daniel O’Connell, Darryl Chambers and Christy Visher
Purpose – This chapter discusses the utility of engaging in participatory action research (PAR) methodologies to investigate prison climates within correctional settings. In doing…
Abstract
Purpose – This chapter discusses the utility of engaging in participatory action research (PAR) methodologies to investigate prison climates within correctional settings. In doing so, facilitators and barriers accompanying this research approach are highlighted.
Methodology/Approach – PAR methodologies were adopted to investigate living and working conditions within a Mid-Atlantic prison. In line with this approach, members of the incarcerated population and staff within the institution were selected to be members of the research team.
Findings – Following the PAR framework to studying prison climates, several barriers and facilitators in conducting this research were identified and are presented to inform continued efforts investigating prison conditions and culture.
Originality/Value – Overall, a limited understanding of prison conditions, culture, and quality of life within correctional institutions exists. Moreover, a lack of attention has been devoted to improving working and living conditions behind the prison walls. Therefore, efforts to improve the prison environment are limited due to a lack of data about prison conditions and quality of life within these settings. PAR methodologies provide an important framework for addressing these gaps.
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Tia Navelene Barnes and Kathleen McCallops
The purpose of this paper is to examine educators’ beliefs, perceptions and use of culturally responsive practices in implementing a social-emotional learning (SEL) intervention.
Abstract
Purpose
The purpose of this paper is to examine educators’ beliefs, perceptions and use of culturally responsive practices in implementing a social-emotional learning (SEL) intervention.
Design/methodology/approach
Focus groups with school personnel in a school with a diverse student population that had sustained success with an SEL intervention were conducted. Grounded theory was used to analyze data.
Findings
The analyses produced 11 interrelated themes.
Practical implications
School personnel noted that instruction in culturally responsive practices was foundational and should occur before SEL intervention implementation commences to ensure the use of culturally responsive practices as part of SEL implementation. Moreover, they noted the importance of school community buy-in (administrator, faculty, staff, parent and student) in supporting school-based SEL intervention sustainability.
Social implications
Within the USA, continued diversification of the student population is predicted, while the teaching force is projected to remain primarily White, middle class and female. Consequently, educators often differ in cultural background from their students, which has implications for SEL instruction. Incorporating the use of culturally responsive pedagogy in teaching SEL skills is one approach to addressing this cultural mismatch.
Originality/value
There are currently few studies that explore educator perceptions of SEL and no studies that examine the use of culturally responsive pedagogy in teaching SEL.
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Yunan Chen, Ivan Sun, Yuning Wu and Ziqiang Han
The purpose of this paper is to assesses whether supervisor justice is linked to COVID-19 negative and positive impacts directly and indirectly through the mechanisms of stress…
Abstract
Purpose
The purpose of this paper is to assesses whether supervisor justice is linked to COVID-19 negative and positive impacts directly and indirectly through the mechanisms of stress and resiliency among auxiliary police in China.
Design/methodology/approach
This study utilized survey data from more than 300 auxiliary police in a large Chinese provincial capital city in 2020. Structural equation modeling was conducted to analyze the direct and indirect relationships between supervisor justice and COIVD-19 impacts.
Findings
Results indicate that supervisor justice connects to COVID-19 negative impacts indirectly through stress. Supervisor justice is also indirectly related to positive impact through resiliency.
Research limitations/implications
The findings' generalizability is limited due to using a nonrandom sample of officers. Officers' emotional states in the forms of stress and resiliency are important in mediating the association between supervisory justice and COVID-19 impacts.
Originality/value
The present study represents one of the first attempts to empirically investigate the occupational experiences of a vital group of frontline workers in Chinese policing. This study also generates evidence to support the importance of officers' emotional conditions in reducing negative COVID-19 impacts in an authoritarian country.
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Mary C. Kernan, Sharon Watson, Fang Fang Chen and Tai Gyu Kim
The purpose of this paper is to analyze the impact of cultural values on the relationship between abusive supervision, or workplace bullying, and worker job attitudes such as job…
Abstract
Purpose
The purpose of this paper is to analyze the impact of cultural values on the relationship between abusive supervision, or workplace bullying, and worker job attitudes such as job satisfaction, job involvement, negative well‐being and perceived organizational support.
Design/methodology/approach
The authors used a survey to collect cross‐cultural data from workers in the USA and South Korea to test hypotheses regarding how cultural values affect the impact of abusive supervision on employee attitudes. Unlike previous research, the authors measured cultural values directly, rather than using nation as a proxy for culture.
Findings
It was found that the effects of abusive supervision on workers' job‐related attitudes are moderated by some, but not all, cultural values. In particular, moderating effects were found for Schwartz' achievement and benevolence values, but not for power values. Additionally, evidence was found that some of the measures commonly used in organizational research are not invariant across cultures.
Originality/value
Although the incidence of abusive supervision has been well documented in the USA and research on the causes and consequences of abusive supervision has grown steadily, very few studies have examined this topic in a cross‐cultural context. This study addresses this important, yet under‐researched issue by examining the joint effects of cultural values and abusive supervision on employee attitudes, using a cross‐cultural sample of workers.
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