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The purpose of this paper is to explore the evolution of industrial service uncertainties and the approaches for mitigating these uncertainties. The paper also sheds light on how the interplay of potential uncertainties due to service operation challenges shapes the decisiveness of product-centric businesses.

To better understand how industrial firms mitigate uncertainties of industrial service provision by their supply chains, the authors adopted a qualitative multi-case logic methodology. The approach is based on a research model of uncertainty avoidance and uncertainty reduction which the authors applied in an exploratory study with three major multi-national firms in the aerospace industry: BAE Systems, Lockheed Martin and Rolls-Royce.

From the analysis, the authors found that to mitigate industrial service uncertainty, there is a need for aftermarket-oriented organisation, audit-oriented governance, relationship-oriented intelligence and lifecycle-oriented contracts. The authors also found that value uncertainty originating from unpredictability in client needs and project scope and structural uncertainty caused by volatility and variability of business structures are also important quandaries in decision making situations of firms towards their supply chains for industrial services.

The paper makes two useful contributions. First, it provides an assessment of the nature of uncertainty within operations for providing industrial services. Second, the paper identifies orientations for industrial service uncertainty mitigation. Whereas product-centric businesses firms tend to vary in their states for uncertainty avoidance and reduction, the work suggest similar orientations for uncertainty mitigation across these firms.

In the light of challenges experienced in cost estimation at the bidding stage of complex engineering services in the defence industry (e.g. contracting for availability), the purpose of this paper is to present a framework to manage the influence of uncertainty on cost estimates.

The research applied the Soft Systems Methodology and benefitted from interaction with four major organisations in the defence industry through document sharing, semi-structured interviews, workshops, and case studies.

The framework is composed of seven stages to plan, identify, prioritise, classify, and manage cost uncertainties. Through the validation of three case studies some of the key benefits of the framework were realised in project planning, uncertainty visualisation, and capability management.

The research has been applied in the defence sector in the UK and focuses on the bidding stage. Further research needs to be applied to confirm that the findings are applicable across industries and across the life cycle.

The paper builds on the theory behind risk and uncertainty management and proposes an innovative framework that avoids the assumption of “perfect” knowledge by raising questions about the validity of the input data.

The paper aims to explain how agency theory can be used to inform our understanding of the dynamics surrounding supply chain behaviours and relationships.

A structured review of the literature using a three‐stage refinement process is used. The articles were sourced through online databases and keyword classifications, such as “agency theory”, “principal‐agent relationships” and “supply chain management”. The search initially identified over 86 articles. After further screening these were reduced to 19 for final assessment and comparison.

Despite agency theory's prevailing descriptive and predictive qualities there is scarcity in its application to the SCM discipline. The authors posit that agency theory provides valuable insights for relationship engineering within supply chains where social, political, legal and behavioural dynamics dominate.

It is a critical task for managers to understand and mitigate abnormal behaviours across the supply chain. Agency theory serves this need by providing them with a useful tool to respond to transaction cost dilemmas through contractual and non‐contractual remedies.

This is one of the first studies that examines the current state of agency theory application in the SCM literature and suggests potential avenues for future research.

Bioenergy is a key component of climate change mitigation strategies aiming at low stabilization. Its versatility and capacity to generate negative emissions when combined with carbon capture and storage add degrees of freedom to the timing of emission reductions. This paper aims to explore the robustness of a bioenergy-based mitigation strategy by addressing several dimensions of uncertainty on biomass potential, bioenergy use and induced land use change emissions.

Different mitigation scenarios were explored by two different energy-economy optimization models coupled to the same land use model, which provides a common basis for the second generation bioenergy dynamics in the two energy-economy models.

Using bioenergy is found to be a robust mitigation strategy as demonstrated by high biomass shares in primary energy demand in both models and in all mitigation scenarios.

A variety of possible storylines about future uses of biomass exist. The comparison of the technology choices preferred by the applied models helps understand how future emission reductions can be achieved under alternative storylines.

The presented comparison-based assessment goes beyond other comparison studies because both energy-economy models are coupled to the same land use model.

The paper aims to investigate the effect of uncertain times on LGBT-supportive corporate policies, exploiting a novel text-based measure of economic policy uncertainty (EPU) that was recently constructed by Baker et al. (2016). LGBT-supportive policies have attracted a great deal of attention in the media lately. There is also a rapidly growing area of the literature that addresses LGBT-supportive policies specifically.

The authors execute a regression analysis and several other robustness checks including propensity score matching (PSM) and an instrumental-variable analysis to mitigate endogeneity.

The authors' results show that companies significantly raise their investments in LGBT-supportive policies in times of greater uncertainty, reinforcing the risk mitigation view where LGBT-supportive policies create moral capital with an insurance-like effect that mitigates adverse consequences during uncertain times. The effect of EPU on LGBT-supportive policies is above and beyond its effect on corporate social responsibility (CSR) in general.

The authors' study is the first to explore the effect of uncertain times on LGBT-supportive corporate policies. The authors contribute to a crucial area of the literature that examines how firms respond to EPU. In addition, the authors enrich the literature on LGBT-friendly policies by showing that EPU is one of the significant determinants of LGBT-friendly policies.

The purpose of this paper is to refine a logistics triad uncertainty model taking a supply chain perspective, to determine and assess the different causes and sources of supply chain uncertainty that impact on the sustainability of the UK road freight transport sector.

To clarify the link between sustainability and transport uncertainty, a methodological triangulation strategy is applied combining the results of eight focus groups and an online structured questionnaire.

The findings indicate that the main drivers impacting the sustainability of transport operations are delays, variable demand/poor information, delivery constraints and insufficient supply chain integration. The consequence of these problems is to reduce the efficiency of transport operations.

The model has been refined based only on participants' perceptions. Therefore, the finding should also be verified through the investigation of real‐world situations. Moreover, the transport uncertainty model needs to be incorporated within a wider business process re‐engineering approach to evaluate solutions to reduce transport uncertainty within supply chains.

The findings further strengthen the understanding of the main uncertainty sources within supply chains in the UK. The internal root causes of uncertainty can be mitigated while external issues have to be accommodated; therefore, mitigation techniques, methods and strategies for reducing external and internal supply chain uncertainty in transport operations need to be identified through the research.

This paper determines the industry perceived economic and environmental risks associated with transport operations in four UK sectors.

This paper proposes a new conception of school systems arising out of the collision of three forces: (1) a longstanding press to rationalize the technical work of schools in the service of educational excellence; (2) a growing democratic press to equitably engage community members in the process of defining educational excellence; which together are (3) heightening legacy uncertainties that pervade educational organizations. It then draws on paradox theory to explore how leaders might navigate the growing uncertainties that are central to the work of organizing for excellence and equity.

Integrating scholarship related to organizational institutionalism, paradox theory, learning sciences, social justice leadership and educational system building, this paper examines the changing organization of schools, the growing uncertainty facing educators and the implications for leaders and preparation programs.

This paper introduces two perspectives on how to navigate the growing uncertainty facing educators and educational leaders: one that centers on mitigating uncertainty, the other that prioritizes leveraging uncertainty. Both perspectives have affordances and limitations when considering the twin goals of educational excellence and equitable involvement in decision-making, and leaders should thus view uncertainty as a paradox—an interdependent, persistent, contradiction—that can never be fully resolved, but can be managed. A paradox perspective makes visible the complex work of effectively moving between mitigating and leveraging uncertainty, especially in a field where the latter garners more support and legitimacy.

This paper synthesizes recent educational and organizational scholarship to develop a new conception of educational organizations and a corresponding approach to educational leadership capable of navigating the growing complexity and uncertainty that pervades school systems.

This research aims to examine the moderating role of managerial ability on the relationship between risk-taking behavior and firms' performance.

This research uses 383 manufacturing firm-years listed on the Indonesian Stock Exchange as the research sample. The hypothesis test uses fixed-effect regression analysis.

The result shows that risk-taking behavior has a positive effect on firms' performance for higher managerial ability. Managerial ability provides higher knowledge, skill and information to get benefits and mitigate costs of risk-taking behavior to improve firms' performance. The role of managerial ability to make risk-taking behavior increase firms' performance occurs more for high-ability managers, dual CEO, shareholder-CEO and family CEO.

This research contributes to answering the conflicting arguments and filling the previous findings gap between risk-taking behavior and firm performance by considering managerial ability as a factor to create effective risk mitigation.

The paper aims to investigate the communication of uncertainty information and knowledge between the project manager, owner and steering group. The purpose of the project is to identify the effects of project owner and steering group involvement in the process of uncertainty management.

The empirical data are based on a qualitative case study with in‐depth interviews following a semi‐structured approach. The building of new frigates, a project in the Royal Norwegian Navy, is studied. This is a large public technology project, with a great deal of media and public attention from Norwegian society.

The project owner and steering group involvement in the project's uncertainty management process were identified. The interviews revealed that uncertainty information and knowledge have frequently been communicated and shared. The results indicate that this has reduced the asymmetric information problem between the parties. This involvement has also contributed to building a collaborative, respectful, professional and trusting relationship between the parties. Another effect that was found is that the project owner has learned about uncertainty management and developed uncertainty consciousness. Moreover, the data indicate that the uncertainty information has helped the project owner develop a holistic view for improved decisions.

Future research should investigate other scenarios, types of projects, cultures and countries, so that these findings may be generalized.

The paper concludes that project owner involvement and communicating uncertainty information are important for the effective management of uncertainties and achieving project success.

The involvement of the project owner and the communication of uncertainty information between the project manager and the owner are studied in this research paper.

This study aims to offer a value chain (real options) approach for reducing uncertainty exposure by pursuing a global frictionless trade ethos almost exclusively. Jolts of significant proportion, such as the recent COVID-19 pandemic and corresponding reshoring phenomena observed in Mexico and Central America, enhance the topic’s relevance.

This conceptual study sheds light on heightened systemic uncertainty because of extreme events; proposes a mitigation protocol rooted in real options (ROs); and prescribes incentivizing regional value chains through public–private partnerships (PPPs).

This study identifies a systemic multinational enterprise (MNE) response aimed at mitigating the repercussions of the most recent jolt of significant worldwide proportions and suggests developing regional value chains through PPPs. In doing so, the authors recognize an incipient MNE trend toward nearshoring and backshoring to achieve this end. This phenomenon is relatively underdeveloped in Europe, where fewer than 4% of firms have engaged in backshoring activities, even in the three-millennia-old Basque region. In contrast, last year’s backshoring of global value chains (GVCs) in Mexico and Central America was noticeable.

This study is among the first, to the best of the authors’ knowledge, to explore the nearshoring phenomenon as a response mechanism, and it opens avenues for finding better ways to mitigate worldwide uncertainties and exposure to extreme events.

This model would benefit MNEs and governments by keeping their operations running as close to capacity as possible, even when external jolts cause a partial or total system shutdown of MNEs’ GVCs. The proposed solution, namely, PPPs, can achieve these objectives through real options.

A social benefit of the regionalization of MNEs’ GVCs would be helping to resolve societal grand challenges, including lowering their global carbon footprint and reducing poverty. This is because having a regional supply facility close to their home market would not only lead to cost reductions for MNEs but also allow them to conduct more on-site quality control checks.

The regional real options concept offers an excellent opportunity for practitioners and governments to improve MNEs’ success via the mitigation of uncertainties and, concomitantly, the lives of billions of people.

El presente estudio ofrece un enfoque de cadena de valor (opciones reales) para reducir la exposición a la incertidumbre de perseguir casi exclusivamente un ethos comercial global sin fricciones. Los eventos externos de proporciones significativas, como la reciente pandemia de COVID-19 y los correspondientes fenómenos de relocalización observados en México y América Central, aumentan la relevancia del tema.

Este estudio conceptual 1) arroja luz sobre la mayor incertidumbre sistémica debido a eventos extremos, 2) propone un protocolo de mitigación basado en opciones reales, y 3) prescribe incentivar las cadenas de valor regionales a través de asociaciones público-privadas.

Este estudio identifica una respuesta sistémica de las EMN destinada a mitigar las repercusiones de la sacudida más reciente de proporciones significativas en todo el mundo y sugiere desarrollar cadenas de valor regionales a través de asociaciones público-privadas. Al hacerlo, reconocemos una incipiente tendencia de las EMN hacia la nearshoring y la backshoring para lograr este fin. Este fenómeno está relativamente poco desarrollado en Europa, donde menos del 4% de las empresas se han dedicado a actividades de deslocalización, incluso en la región vasca de tres milenios de antigüedad. En contraste, el retroceso del año pasado de las cadenas globales de valor en México y América Central fue notable.

Nuestro estudio es uno de los primeros en explorar el fenómeno de la nearshoring como mecanismo de respuesta, y abre vías para encontrar mejores formas de mitigar las incertidumbres mundiales y la exposición a eventos extremos.

El concepto de opciones reales regionales ofrece una excelente oportunidad para que los profesionales y los gobiernos mejoren el éxito de las empresas multinacionales mediante la mitigación de las incertidumbres y, al mismo tiempo, la vida de miles de millones de personas.

O presente estudo oferece uma abordagem de cadeia de valor (opções reais) para reduzir a exposição à incerteza de buscar quase exclusivamente um ethos de negócios global sem atrito. Eventos externos de proporções significativas, como a recente pandemia de COVID-19 e os correspondentes fenômenos de realocação observados no México e na América Central, aumentam a relevância do tema.

Este estudo conceitual 1) lança luz sobre o aumento da incerteza sistêmica devido a eventos extremos, 2) propõe um protocolo de mitigação baseado em opções reais e 3) prescreve o incentivo às cadeias de valor regionais por meio de parcerias público-privadas.

Este estudo identifica uma resposta sistémica das empresas multinacionais com o objetivo de mitigar os impactos do choque mais recente de proporções significativas a nível mundial e sugere o desenvolvimento de cadeias de valor regionais através de parcerias público-privadas. Ao fazer isso, reconhecemos uma tendência emergente de multinacionais em direção ao nearshoring e backshoring para atingir esse fim. Este fenómeno está relativamente subdesenvolvido na Europa, onde menos de 4% das empresas se dedicaram a actividades de offshoring, mesmo na região basca de três milénios. Em contraste, a retração das cadeias globais de valor no México e na América Central no ano passado foi notável.

Nosso estudo é um dos primeiros a explorar o fenômeno do nearshoring como um mecanismo de resposta e abre caminhos para encontrar melhores maneiras de mitigar as incertezas globais e a exposição a eventos extremos.

O conceito de opções reais regionais oferece uma excelente oportunidade para profissionais e governos melhorarem o sucesso de empresas multinacionais, mitigando incertezas e, ao mesmo tempo, a vida de bilhões de pessoas.