Search results

1 – 10 of over 59000
To view the access options for this content please click here
Article
Publication date: 4 December 2020

Jo-Yun Li and Yeunjae Lee

This study seeks to address the question on the role of information-seeking behavior in dealing with uncertainty on workplace health disclosure from the perspectives of…

Abstract

Purpose

This study seeks to address the question on the role of information-seeking behavior in dealing with uncertainty on workplace health disclosure from the perspectives of internal communication.

Design/methodology/approach

An online survey was conducted with 409 full-time employees in large-sized companies in the United States.

Findings

The results showed that employees engage in proactive and passive information-seeking strategies when they are uncertain about their supervisors' reactions toward their health problems. Positive EOR and organizational climate would increase their intention to adopt inquiry strategy, whereas negative EOR and the climate would increase their intention to adopt monitoring strategy. Employees who adopt inquiry strategy tend to perceive the benefits of health disclosure, whereas those who adopt monitoring strategy tend to perceive the risks of health disclosure. If employees perceived increased benefits in terms of health disclosure, then they tend to disclose their health problems to their supervisors, and vice versa.

Originality/value

This study is among first to investigate workplace health disclosure decision-making from the perspectives of internal communication. These findings highlight the importance of excellent internal communications in employees' health disclosure decision-making process and support the proposition that proactive information-seeking is a strategy that contributes to uncertainty management in the workplace. This study also provides significant practical guidelines for corporate communication practitioners and leaders by establishing a safe and friendly environment where employees feel comfortable to disclose their health problems to supervisors.

Details

Corporate Communications: An International Journal, vol. 26 no. 3
Type: Research Article
ISSN: 1356-3289

Keywords

To view the access options for this content please click here
Article
Publication date: 7 June 2011

Geng Zhang and Zhenyu Liu

This paper seeks to investigate the effects of different influential factors on consumer perceptions of uncertainty for online shopping.

Downloads
5216

Abstract

Purpose

This paper seeks to investigate the effects of different influential factors on consumer perceptions of uncertainty for online shopping.

Design/methodology/approach

In this research, consumer perceptions of uncertainty have been divided into perceived commodity uncertainty and perceived seller's behavior uncertainty, and the influential factors concerned are experienced commodity attributes, online communication, buyer's comments, and the warrants of the consumer to consumer (C2C) operator. Based on the theoretical framework, this paper takes a structural evaluation model to analyze the research hypotheses.

Findings

Taking TAOBAO.com as an example, the empirical research results indicate that perceived commodity uncertainty can be reduced by all the influential factors directly, and the perceived seller's behavior uncertainty can be reduced by online communication. In addition, the results also show that the perceived seller's behavior uncertainty can significantly affect the buyers' will, and perceived commodity uncertainty can indirectly affect the buyers will through the perceived seller's behavior uncertainty.

Practical implications

Based on the empirical results, the paper argues that in order to effectively reduce the seller's behavior uncertainty and eliminate information asymmetry, the main issues C2C are faced with currently is to establish a more comprehensive protection mechanism and to develop more equitable trade rules.

Originality/value

Compared with previous research on risk and uncertainty, this paper provides experimental analysis of the consumer perceptions of uncertainty for online buyers. It reveals the effects of different influential factors on the perceived uncertainty of consumers, which would help to explain the online consumer's behavior. Furthermore, the results from this research can enrich the understanding of the theory of risk.

Details

Nankai Business Review International, vol. 2 no. 2
Type: Research Article
ISSN: 2040-8749

Keywords

To view the access options for this content please click here
Article
Publication date: 6 June 2016

Lei Guo, Huimin Li, Peng Li and Chengyi Zhang

The purpose of this paper is to find how those uncertainty factors influence transaction costs generated and to identify ways to minimize the transaction costs borne by…

Downloads
1210

Abstract

Purpose

The purpose of this paper is to find how those uncertainty factors influence transaction costs generated and to identify ways to minimize the transaction costs borne by the construction owner.

Design/methodology/approach

The literature indicates that there is no consensus on a standard definition of transaction costs in the construction industry. A detailed literature review of research work on transaction costs in construction is conducted in order to identify the determinants of transaction costs in construction projects. A structural equation model is tested on data collected by means of a survey administered to construction owners.

Findings

The findings indicate that the transaction costs borne by the owner can be minimized if the owner minimizes the uncertainties inherent in the construction project by making sure the engineering design is as complete as possible before bids are sought from contractors; harmonious relationships between project participants; fair risk allocation; have experience in similar type projects; and contractor selection practices that routinely detect irregular behavior.

Research limitations/implications

The data used in this research are primarily based on the experiences of public owners and the markets in which they operate; a larger representation of private owners could make the conclusions more general. Another limitation of the study is that it relies on a survey of opinions rather than actual records of costs and other hard data.

Practical implications

No empirical study has ever been conducted of transaction-related issues in the construction industry because of the lack of a common understanding of transaction cost. This paper provides the groundwork for such a study.

Originality/value

This paper attempts to reconcile the many determinants of transaction costs in construction projects under uncertainty considered by different researchers in a multitude of research studies.

Details

Kybernetes, vol. 45 no. 6
Type: Research Article
ISSN: 0368-492X

Keywords

To view the access options for this content please click here
Article
Publication date: 12 April 2011

Beatriz Fernández, Teresa Garcia‐Merino, Rosa Mayoral, Valle Santos and Eleuterio Vallelado

The purpose of this paper is to analyze the interaction between the availability of financial information and individuals' cognitive profiles to explain investors' herding…

Downloads
2037

Abstract

Purpose

The purpose of this paper is to analyze the interaction between the availability of financial information and individuals' cognitive profiles to explain investors' herding behavior.

Design/methodology/approach

The authors designed and conducted an experiment to observe the behavior of subjects in three settings, each with a different level of information.

Findings

Results confirm that a dependence relation exists between information, investors' behavioral biases and the herding phenomenon. Moreover, the experiment shows that information concerning the number of previous transactions in the market is particularly relevant to explain herding propensity among investors. The findings indicate that the cognitive profile of investors is more relevant as the availability of information increases and the number of previous transactions in the market is low.

Research limitations/implications

Future research should examine further the best way to measure the individual's cognitive profile and its interaction with information limitation in financial markets. The presence of high levels of uncertainty favors herding behavior regardless of inter‐individual differences, and only when the availability of information is high and the number of transactions is low does the subjects' cognitive profile explain the investors' herding behavior. Finally, it is observed that not all public information receives the same attention by investors. The attractiveness of public information requires further attention.

Social implications

The herding phenomenon is difficult to anticipate because there are factors of a very diverse nature that intervene.

Originality/value

The research described in this paper measures investors' cognitive profile to identify the interaction between availability of information, cognitive profile and herding.

Details

Qualitative Research in Financial Markets, vol. 3 no. 1
Type: Research Article
ISSN: 1755-4179

Keywords

To view the access options for this content please click here
Article
Publication date: 22 September 2020

Mohit Srivastava

Under given environmental uncertainties, the purpose of this paper is to examine the effect of brokers on the networking behaviour of small- and medium-sized enterprise…

Abstract

Purpose

Under given environmental uncertainties, the purpose of this paper is to examine the effect of brokers on the networking behaviour of small- and medium-sized enterprise (SMEs) and the subsequent impact on the performance of SMEs. The following five different types of brokers were tested, namely, coordinator, representative, cosmopolitan, liaison and gatekeeper brokers.

Design/methodology/approach

Data were collected through an online survey and analyzed by using the hierarchical regression method.

Findings

The results from the hierarchical regression analysis of 198 Czech firms showed that coordinator and representative brokers moderate the relationship between environmental uncertainty and networking behaviour. However, under high environmental uncertainty, the coordinator broker worked best, whereas in the host country, under low environmental uncertainty, the representative broker worked best.

Originality/value

The findings of this study have useful implications for SMEs in selecting an appropriate broker for strengthening their networking behaviour in the international market. This study aimed to explore the effectiveness of various types of brokers on networking behaviour during their internationalization of SMEs. More specifically, this study examined if and how, given the uncertainties in the international market, multiple brokers help SME executives develop networking behaviour.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 3
Type: Research Article
ISSN: 0885-8624

Keywords

To view the access options for this content please click here
Book part
Publication date: 23 August 2014

Lan Guo, Bernard Wong-On-Wing and Gladie Lui

We examine how input- (vs. output-) based performance evaluation and incentive intensity impact employees’ autonomous motivation, thereby influence their proactive work behaviors.

Abstract

Purpose

We examine how input- (vs. output-) based performance evaluation and incentive intensity impact employees’ autonomous motivation, thereby influence their proactive work behaviors.

Methodology

We collected survey responses from 309 employees of different firms. Multi-group Structural Equation Modeling analyses were used to analyze the data.

Findings

Input-based evaluation had a positive effect on autonomous motivation and proactive work behaviors when task uncertainty was high, but a negative effect when it was low. Autonomous motivation had a positive effect on proactive work behaviors.

Research implications

Our results on the moderating effect of task uncertainty provide insights into inconsistencies in earlier studies. Moreover, applying self-determination theory of motivation to incentive research can provide some insights into why sometimes, incentives can negatively affect performance.

Practical implications

The study of proactive work behaviors is important because despite their necessity in the fast-changing business environment, they are relatively unexplored in the incentive literature. Proactivity is especially important for tasks that are high in uncertainty because the exact tasks to achieve those goals are hard to specify.

Originality/value of paper

We investigate the effect of performance management system on proactive work behaviors, mediated by autonomous motivation and moderated by task uncertainty.

To view the access options for this content please click here
Article
Publication date: 1 June 2005

Ikushi Yamaguchi

The purpose of this study is to explore the relationships among information‐seeking behavior, interpersonal communication, perceived procedural justice, and the reduction…

Downloads
4703

Abstract

Purpose

The purpose of this study is to explore the relationships among information‐seeking behavior, interpersonal communication, perceived procedural justice, and the reduction of job‐related uncertainty.

Design/methodology/approach

The sample consisted of 323 Japanese white‐collar workers who completed the questionnaires, with a usable sample of 295.

Findings

The results of covariance structure analysis (SEM) revealed that: there were not any direct relationships between information‐seeking behavior and the reduction of work‐related uncertainty; information‐seeking behavior induced a change of voice, explanation, and rational interpersonal communication from decision makers; the provision of voice, explanation, and social sensitivity from decision makers caused outcome recipients’ perception of procedural justice; and their perception of procedural justice caused the reduction of job‐related uncertainty.

Research limitations/implications

There are some limitations of the present study that can be addressed in future research. First, the concept of uncertainty might have been used too broadly to have been applied to the concept of job‐related uncertainty. Second, the respondents in the present research were highly educated white‐collar workers and were selected to attend business school by their companies.

Practical implications

The results of the present study have some practical implications. Under a newly introduced managerial system of performance‐based personnel practices, Japanese companies need to establish a system by which workers can form judgements of fairness.

Originality/value

The paper suggests that one must exercise caution when generalizing the findings of the present study without taking into account the characteristics of the respondents.

Details

Corporate Communications: An International Journal, vol. 10 no. 2
Type: Research Article
ISSN: 1356-3289

Keywords

To view the access options for this content please click here
Article
Publication date: 1 March 2003

Paul J. Taylor and Ian Donald

This paper outlines 4 assumptions behind attempts to explain the sequential organization of communication behavior during conflict. These assumptions were supported by an…

Abstract

This paper outlines 4 assumptions behind attempts to explain the sequential organization of communication behavior during conflict. These assumptions were supported by an analysis of behavioral sequences coded from 9 hostage negotiations and 20 divorce mediations. Analyses showed that negotiators use only a small proportion of available responses to other party's behavior, and that this proportion rapidly decreases as sequence length increases. Critical to this channeling in behavior was the triple‐interact (i.e., cue‐response‐cue‐response), which represents the maximum sequence length required to enable accurate prediction of negotiators' future behavior. More detailed analysis showed that the triple‐interact reduced uncertainty in behavior by over 70%, which compares to less than 1% from knowledge of negotiation context and approximately 10% from knowledge of individual differences.

Details

International Journal of Conflict Management, vol. 14 no. 3/4
Type: Research Article
ISSN: 1044-4068

To view the access options for this content please click here
Article
Publication date: 1 February 1996

Héctor R. Lozada and Roger J. Calantone

Reassesses the relationships between managerial perceptions of movement and discontinuities in the environment, and managers’ abilities and proneness toward engaging in…

Downloads
2157

Abstract

Reassesses the relationships between managerial perceptions of movement and discontinuities in the environment, and managers’ abilities and proneness toward engaging in information‐gathering activities. Survey data from several organizations in different industries were collected to investigate the scanning behavior of managers. Finds empirical support for some of the relationships that were proposed. Explores possible explanations for the lack of support for several important relationships that have been advanced in the literature, and submits managerial implications and suggestions for future research based on the findings.

Details

Journal of Business & Industrial Marketing, vol. 11 no. 1
Type: Research Article
ISSN: 0885-8624

Keywords

To view the access options for this content please click here
Article
Publication date: 22 July 2019

Dedong Wang, Hongwei Fu and Shaoze Fang

The low success rate of megaprojects stems from the opportunism triggered by uncertainty. Developing trust between participants is an effective means to reduce uncertainty

Abstract

Purpose

The low success rate of megaprojects stems from the opportunism triggered by uncertainty. Developing trust between participants is an effective means to reduce uncertainty, but this process is inevitably affected by contracts. The purpose of this paper is to examine the impact of uncertainty on participants’ opportunism in megaprojects and the effect of trust on reducing uncertainty. At the same time, the moderating effects of contractual control are tested.

Design/methodology/approach

This research classifies trust into competence-based trust and goodwill-based trust and categorizes uncertainty into environmental uncertainty and behavioral uncertainty. Partial least squares structural equation modeling is used to test the hypotheses based on data collected from 172 respondents.

Findings

The results show a positive correlation between the two types of uncertainty and opportunism. For the governance of uncertainty, competence-based trust can reduce environmental uncertainty, but it is ineffective for behavioral uncertainty, and goodwill-based trust has a significant effect on both types of uncertainty. The test of moderating effects shows that contractual control strengthens the effect of competence-based trust but weakens the effect of goodwill-based trust, which means that contractual control complements competence-based trust and substitutes for goodwill-based trust.

Research limitations/implications

This research enriches the theory of megaproject management. First, it validates the role of competence-based trust and goodwill-based trust in reducing the different types of uncertainty in megaprojects. Second, this study clarifies the substitution or complementarity between contractual control and different dimensions of trust in the context of high uncertainty, which provides a comprehensive answer to prior research inconsistencies on contractual control and trust.

Practical implications

For practice, this research provides some implications for megaproject management. First, project managers should recognize that the match between trust and project uncertainty is key to the success of megaproject governance. For example, some megaprojects involve many organizations, and there are many difficulties in behavioral supervision and performance appraisal. Therefore, developing goodwill-based trust between participants through positive interactions is an effective means to reduce the behavioral uncertainty of all participants and to curb opportunistic behaviors.

Originality/value

This research validated the role of competence-based trust and goodwill-based trust in reducing the different types of uncertainty in megaprojects. Furthermore, it clarifies the substitution or complementarity between contractual control and different dimensions of trust in the context of high uncertainty, which provides a comprehensive answer to prior research inconsistencies on contractual control and trust.

Details

Engineering, Construction and Architectural Management, vol. 27 no. 1
Type: Research Article
ISSN: 0969-9988

Keywords

1 – 10 of over 59000