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Book part
Publication date: 11 June 2021

Maximiliano E. Korstanje

Purpose: The present chapter includes discussing the effects of COVID-19 in the tourism industry. Although much has been written on COVID-19 in these days, literature emphasizes…

Abstract

Purpose: The present chapter includes discussing the effects of COVID-19 in the tourism industry. Although much has been written on COVID-19 in these days, literature emphasizes on the economic devastating consequences of lockdown on tourism industry. The chapter goes in an opposite direction revealing the fears, expectance, and hopes of tourism staff in Argentina.

Design-Methodology: Because of the methodological impossibilities to conduct face-to-face interviews, we have employed digital platform to conduct 50 interviews in tourism professionals geographically located in different Argentinean cities as well as coming from different subsectors in the tourism industry. The used method was snowball which means that each interviewee recommended another one once the interview ends. The sample was drawn in 20 females and 30 males from 25 to 55 years old.

Findings: The findings suggest three important assumptions. Interviewees expressed some partisan or ideological hostilities against China and Eastern countries. The Chinese tourists were seen with some mistrust for interviewed people as well as the reaction of Chinese government to stop the pandemic. In other cases, old inter-class rivalries were found when interviewees blamed the stranded (rich) tourists as the main carriers of the virus in Argentina-wide. Hostilities and chauvinist expression against neighboring countries such Bolivia or Chile were overtly uttered. These narratives escalate when interviewees manifest their wages have been unilaterally slumped down. By the side, digital technologies offer as fertile ground to exploit new forms of tourism in the years to come.

Research Limitations: The obtained outcome should be validated in next approaches because the sample is not statistically representative of the universe. The restrictions imposed by the lockdown impeded further research today. In the same line, the sample was limited to tourism professionals, which suggests that policymakers should be included in the future research.

Practical Implications: Understanding the fears and hope of tourism staff is an alternative way to enact sustainable policies to mitigate the negative effects of the pandemic in the tourism industry. While these policies construct a bridge between theory and management, no less true is that the future of tourism remains uncertain.

Originality Value: The present chapter provides an original empirical insight into the viewpoint of tourism staff, which is today subject to countless fears and deprivations. The extensive lockdown imposed by Argentinean government, accompanied by the impossibility to orchestrate a preparedness program of mitigation, has led the industry to a slow agony. The chapter reflects the rise of an anti-foreign discourse and sentiment oriented to demonize not only the Chinese (Asian) tourists but also expatriates living abroad. This anti-tourist discourse, which oppose to the neologism offered by Urry as the “tourist-gaze,” univocally exhibits the start of a radicalized hospitality we dubbed as “the wicked-gaze.” The “Other” is not an object of curiosity any longer, but “a potential enemy” to be controlled.

Details

Tourism Destination Management in a Post-Pandemic Context
Type: Book
ISBN: 978-1-80071-511-0

Keywords

Content available
Book part
Publication date: 7 September 2020

Abstract

Details

Tourism, Terrorism and Security
Type: Book
ISBN: 978-1-83867-905-7

Book part
Publication date: 7 September 2020

Maximiliano E. Korstanje

The present chapter reviews part of the literature that focuses on dark tourism and dark consumption. The main theories were placed under the critical lens of scrutiny. With…

Abstract

The present chapter reviews part of the literature that focuses on dark tourism and dark consumption. The main theories were placed under the critical lens of scrutiny. With strongholds and weaknesses, dark tourism seems to be enframed in an ‘economic-based paradigm’, which prioritises the managerial perspective over other methods. Like Dark Tourist, the Netflix documentary assessed in this chapter, this academic perspective accepts that the tourist's experience is the only valid source of information to understand the phenomenon. Rather, we hold the thesis that far from being a local trend, dark tourism evinces a morbid drive which not only emerges recently but involves other facets and spheres of society. We coin the term Thana-capitalism to denote a passage from risk society to a new stage, where the Other's death is situated as the main commodity to exchange. The risk society as it was imagined by Beck, set finally the pace to thana-capitalism. Dark Tourist proffers an interesting platform to gain further understanding of this slippery matter. In sharp contrast to Seaton, Sharpley or Stone, we argue that dark tourists are unable to create empathy with the victims. Instead, they visit these types of marginal destinations in order to re-elaborate a political attachment with their institutions. They consume the Other's pain not only to feel unique and special (a word that sounds all the time in the documentary) but also to affirm their privileged role as part of the selected peoples.

Details

Tourism, Terrorism and Security
Type: Book
ISBN: 978-1-83867-905-7

Keywords

Book part
Publication date: 7 September 2020

Peter Cyril

The present chapter reviews part of the literature that focuses on dark tourism and dark consumption. The main theories were placed under the critical lens of scrutiny. With…

Abstract

The present chapter reviews part of the literature that focuses on dark tourism and dark consumption. The main theories were placed under the critical lens of scrutiny. With strongholds and weaknesses, dark tourism seems to be enframed in an ‘economic-based paradigm’, which prioritises the managerial perspective over other methods. Like Dark Tourist, the Netflix documentary assessed in this chapter, this academic perspective accepts that the tourist's experience is the only valid source of information to understand the phenomenon. Rather, we hold the thesis that far from being a local trend, dark tourism evinces a morbid drive which not only emerges recently but involves other facets and spheres of society. We coin the term Thana-capitalism to denote a passage from risk society to a new stage, where the Other's death is situated as the main commodity to exchange. The risk society as it was imagined by Beck, set finally the pace to thana-capitalism. Dark Tourist proffers an interesting platform to gain further understanding of this slippery matter. In sharp contrast to Seaton, Sharpley or Stone, we argue that dark tourists are unable to create empathy with the victims. Instead, they visit these types of marginal destinations in order to re-elaborate a political attachment with their institutions. They consume the Other's pain not only to feel unique and special (a word that sounds all the time in the documentary) but also to affirm their privileged role as part of the selected peoples.

Details

Tourism, Terrorism and Security
Type: Book
ISBN: 978-1-83867-905-7

Keywords

Book part
Publication date: 23 September 2022

Maximiliano E. Korstanje

The present book chapter deals with the problem of dark tourism as well as the resilience forms of consumption in post-disaster context.

Abstract

Purpose

The present book chapter deals with the problem of dark tourism as well as the resilience forms of consumption in post-disaster context.

Design/Methodology/Approach

The turn of the century characterised a radical change in the forms of tourism consumption. New forms of tourism as dark or thana tourism have captivated the attention of scholars and journalists. This book chapter centres efforts in dillucidating what are the key factors that determine the formation of a dark site. The text is inspired in my own ethnographies in Cromañon, Argentina and the Ground Zero, US.

Findings

As Phillip Stone puts it, not all dark shrines or sites welcome tourists. While some sites are reluctant to mass tourism, others are mainly organised around the figure of the tourist. La Republica de Cromañón is a night club where in a fire died 194 young. The site is today refurbished as a sanctuary to remind the victims. At a closer look, there is a tension between stakeholders at the time of promoting dark tourism in Cromañón. In the opposite the ground zero is fully designed to be visited by thousands tourists.

Originality/Value

The originality of this research consists in the contraposition of two study cases which answer the question to what extent dark tourism is desired by locals. The findings lay the foundations towards the specialised literature in dark tourism studies. We discuss critically the nature of thanatopsis.

Details

Tourism Through Troubled Times
Type: Book
ISBN: 978-1-80382-311-9

Keywords

Content available
Book part
Publication date: 24 October 2023

Rodanthi Tzanelli

Abstract

Details

The New Spirit of Hospitality
Type: Book
ISBN: 978-1-83753-161-5

Content available
Book part
Publication date: 7 September 2020

Abstract

Details

Tourism, Terrorism and Security
Type: Book
ISBN: 978-1-83867-905-7

Content available
Book part
Publication date: 23 September 2022

Abstract

Details

Tourism Through Troubled Times
Type: Book
ISBN: 978-1-80382-311-9

Book part
Publication date: 23 September 2022

Oleg E. Afanasiev and Alexandra V. Afanasieva

This article discusses how the COVID-19 pandemic affects the demand and preferences of tourists in Russia. Tourists are the important part of the tourism industry, the most…

Abstract

Purpose

This article discusses how the COVID-19 pandemic affects the demand and preferences of tourists in Russia. Tourists are the important part of the tourism industry, the most affected by COVID-19, because they are not only limited in moving and free choice of vacation destinations but also experience the economic consequences of the pandemic. However, the industry has already adapted to the current realities of the pandemic period, and tourists largely accept closed borders, mandatory vaccination requirements and PCR tests as an integral part of a modern tourist trip.

Design/Methodology/Approach

In Russia, the tourism industry has received a significant development boost despite the expected crisis consequences. The efforts of the authorities to stimulate domestic tourism and the lack of alternatives for vacations contributed to the fact that in 2020–2021 the domestic tourist flow increased by several times.

Findings

Article is aimed at studying the changes in tourist motivation and preferences of Russian tourists made by ongoing COVID-19 pandemic. However, will Russians still want to travel across their country after the pandemic is over? And what is currently influencing their choice of vacation forms and destinations? The survey revealed changes in the tourists' choice of vacation destinations, preferences in forms of activity and duration of travel, decrease of interest in package tours and rise of individual trips as well as the stable degree of satisfaction with vacations in Russia.

Originality-Value

To answer this question, we examined the results of public opinion survey, carried out by All-Russian Centre for the Public Opinion Study and Association of Russian Tour operators. To confirm these results, we conducted own tourist opinion survey and analysed reviews on popular travel platforms in Russia. Today the tourism industry is in uncertainty and it is impossible to predict its development and tourist motivation in long-term perspective. This makes the study promising for continuation in the long term.

Book part
Publication date: 7 September 2020

Oleg E. Afanasiev, Alexandra V. Afanasieva, Mikhail A. Sarancha and Matvey S. Oborin

The present chapter has reviewed the opportunities and limitations of the Russian Federation to situate as a leading international destination. There are significant

Abstract

The present chapter has reviewed the opportunities and limitations of the Russian Federation to situate as a leading international destination. There are significant methodological and conceptual issues during the assessment of the world countries and regions safety level. They are caused by lack of the universal assessment method of such risks, incompleteness of the risk criteria taken into consideration, subjective assessment factors, and occasional substitution of the risk factors with the political–competitive ones. Still, the safety issue is one of the most important for a modern tourist. The available information resources, providing their own safety level assessment of the world countries and regions for travellers, differ between them in terms of the selected categories, specified safety levels of the countries and regions and also in terms of understanding and details of the travel risk notion itself. But the greatest challenge for an ordinary tourist, who does not have experience in searching specialised information, is to become familiar with these information resources.

Details

Tourism, Terrorism and Security
Type: Book
ISBN: 978-1-83867-905-7

Keywords

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