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This chapter presents facets of the current challenges relating to policy, leadership and praxis, as perceived by school principals and both Turkish and Syrian teachers working with refugee and Turkish students in Syrian refugee schools in Ankara. Adopting a qualitative methodology, we explore the experiences, challenges and strategies of the educators in these new school types. In order to investigate this this phenomenon, we adopted the post-migration ecology framework proposed by Anderson et al. (2004) and the conceptualization of five dimensions of multicultural education (content integration, knowledge construction process, prejudice reduction, equity pedagogy and empowering the culture and organization of the school) developed by Banks and Banks (1995). The relevant policy, despite its focus on full integration, is still developing and lack clear technical guidelines for specific issues at school level. The data revealed three themes: perceptions towards the refugees, policy into practice in the schools and the consequent challenges, strategies and needs. Although humanistic ideals are manifest in all the participants’ experience with the new phenomena of refugee education, their needs are multifaceted. They are motivated by a pedagogy of compassion, containment and humanistic universal commitment. The principals employ a style of encouraging social justice and moral leadership, whereas the teachers practise the multicultural pedagogy dimensions with trial and error. Incorporation of Syrian educators and their experience and assistance to the Turkish school staff is also discussed.

Turkey has been hosting the largest Syrian refugee migration in the world since 2011, which has necessitated a continuous change in state-level measures to cater for the deficiencies of a forced displacement ranging from economic to social and educational instruments. Despite constructive national policies and legislation of the Turkish government and financial support, refugee access and enrollment in higher education (HE) stand as an issue for a number of reasons. The chapter aims to highlight opportunities and challenges that Syrian refugee students (SRSs) have been experiencing since their immigration to Turkey and it examines HE policies in socio-economic, cultural and political contexts. The study, while making use of Bronfenbrenner’s (2001) bioecological theory of development, adapts it to the context of refugee students in HE. Discussions are supported by reports, laws and circulars to make note of the main principals of the HE policies of Turkey for SRSs as well as their implications in both Syrian and Turkish contexts. During this process, the international and comparative nature of the study is maintained by referring to similar policies for refugees in other host countries and implications for the international arena.

This chapter’s focus is on the disparate factors that are affecting higher education students that by circumstance not of their making are both displaced and seeking refuge within the fields of continuing their higher education. The fear of losing a young educated generation that can be part of the reconciliation process of the country in the post-conflict era has become close to reality, especially in Syria and in the neighbouring countries where the lost possibility of Syrian refugees’ returning to Syria is higher than other places. We have organized this chapter into three parts. The first part explores the history of higher education for Syrians with emphasis on the last half century. The second part describes the theoretical underpinnings of those displaced in today’s social political context through the lenses of Foucault and Maslow. The third part discusses a specific case study: the challenges Syrian students are facing in Lebanon, focusing on specific policies such as online education as a viable tool for serving displaced students, legal documents and the lack thereof, ability to get scholarships, policies and laws to understand.

Turkey hosts around three million Syrian refugees and asylum-seekers, more than any other country in the world. Most of the Syrian refugees and asylum-seekers face poverty-related barriers to education, with parents unable to legally work or meet associated costs, or feeling they have no option but to send their children to work rather than school. According to a UNICEF report (January, 2017), even though there is a 50% increase in school attendance for Syrian refugee children in Turkey since June 2016, more than 40% of them (around 390,000) are still not receiving an education. One of the biggest challenges for the Syrian refugee children who are able to go to school in Turkey is the language barrier. The language of instruction in Turkish public schools is Turkish while majority of the Syrian refugee children grew up learning and speaking Arabic. Furthermore, the refugee children often encounter experiences of discrimination, exclusion and marginalization from the non-refugee peers and teachers who cannot recognize and meet the diverse needs of these children with their lack of teaching experience in the culturally diverse classrooms. This narrative research examines the lived experiences of Syrian refugee children attending a Temporary Education Centre (TEC) in a city located in the north-west of Turkey. Narrative research is a way of inquiring into individual and social dimensions of experience over time through storytelling. It is often employed to illuminate the experiences of marginalized or excluded individuals and communities. Given the influx of refugee children in TECs and schools in Turkey, it is important to provide an in-depth understanding of the refugee children’s lived reality in schools and centres particularly, the factors contributing to their academic success, resilience and psychological well-being, so that future studies will have a basis for further investigations of newcomers.

The war in Syria has left a trail of unprecedented displacement and disruption, and consequently the lack of higher education opportunities for tens of thousands of young Syrians. As of 2017, only 1% of the global refugee population is able to access tertiary education programs in stark contrast to the up to 26% university-level participation in Syria prior to the war.

Jamiya Project, one organization that has aimed at improving access to higher education opportunities for Syrian students in the Middle East, piloted an Introduction to Java Programming course in the Fall/Winter of 2016/2017. The course was free to access, accredited by the University of Gothenburg, taught in Arabic, and delivered through a blended learning model alongside education technology partners and non-governmental organization-facilitated learning centers on the ground. The Jamiya Project partnered with Syrian academics in exile in developing and delivering the course.

This chapter outlines the vision and the methodology behind the actions of the Jamiya Project during this pilot course and aims to share lessons learned from the experiences, reflections, and iterations of research from the course with students and academics. There is no doubt that a collaborative effort is required to mitigate the serious effects of this crisis.

The purpose of this paper is to confirm the factorial structure of SERVPERF based on an exploration of its dimensionality among Syrian universities’ students. It also aimed at assessing the perceived service quality offered at these universities.

A cross-sectional survey was conducted targeting students at Syrian universities. Using a pilot sample of 40 students, the authors developed their hypotheses. Thereafter, based on a sample of 259 students, the hypotheses were tested using structural equation modeling and one-sample t-test.

The findings revealed that SERVPERF in the Syrian universities’ context was a three-factor instrument consisting of the three dimensions: faculty-individualized attention, support staff helpfulness, and support staff empathy. Moreover, the findings showed that students at Syrian universities hold negative perceptions toward all of the three service quality dimensions provided by their universities.

Given the imperative need for universities to monitor and improve the quality of their services, this study can help Syrian universities’ administrations understand the perceptions of their students toward services offered, which can help them formulate effective marketing strategies.

This paper came to be one of the first studies that attempted to assess the perceived quality of services offered through the Syrian higher education system. Additionally, this study pioneered through drawing a factorial picture for SERVPERF at the Syrian Arab context.

The purpose of this paper is to explore how vulnerable refugee children's education can be supported in the first asylum country during a long-term, complex crisis. More specifically, the authors examine the impact of a remedial education (RE) program on academically challenged Syrian refugees' sustained learning and well-being in Jordan during a protracted emergency.

Using the 2012 United Nations human security framework, the authors analyze the quantitative results of program evaluation, supplemented by qualitative surveys and stakeholder interviews that asked about the aspirations of refugee children and their guardians, their school experience and the refugee–host community relationship.

The authors' data suggest that the program enhanced targeted Syrians' protection and empowerment. Their increased sense of safety and improved academic performance and learning motivation were likely owing to child-friendly classroom management and pedagogies that facilitated interactive and differentiated learning. Their human security was further strengthened when they learned with Jordanian children who experienced similar academic challenges and with teachers sympathetic to their plight. Meanwhile, a human security framework calls for humanitarian agencies' strategic engagement with local partners to ensure refugees' learning continuity.

Refugee education studies in first asylum countries are rare. Even rarer are studies focusing on academically low-achieving refugees with full consideration of the protracted and complex nature of a crisis. This study suggests effective measures to increase their human security while calling for humanitarian aid organizations to use long-term thinking.

Despite high aspirations to pursue personal development, self-sustaining employment, socio-economic integration, and stable futures in their host, origin, or resettlement countries through higher education, intersecting legal, economic, linguistic, and sociocultural barriers severely constrain refugees’ options. There is limited research on how refugee students overcome these barriers to access higher education, particularly in displacement settings like Turkey, which perpetuates a deficit view of these learners. This chapter seeks to address this gap and challenge deficit ideologies through an asset-focused perspective on the stories of 10 Syrian young adults accessing higher education during forced displacement in Turkey using a composite narrative portrait crafted based on common experiences running across the participants’ individual narratives. The narrative illustrates the importance of equitable policies, quality language instruction, inclusive pedagogies, and supportive interpersonal relationships for young people aspiring to invest in their futures during displacement as well as the resourceful and dynamic strategies they devise.

Recent refugee integration policy agendas include education on the lists, despite many other issues to address. Higher education can also be an instrument to prevent a generation of a war-stricken nation from becoming “lost” for not only for Syria but also Europe. Following the drastic inflow of (mostly young) refugees, Belgian higher education institutions started to work on fresh strategies and initiatives to embrace refugees in their university and colleges. Yet, the number of Syrian refugees at the Belgian universities does not exceed 400, while the estimated eligible young people are above 1,500. In order to increase the participation in higher education, national authorities and higher education institutions should re-work on flexible but efficient procedures for the recognition of degrees and prior gained qualifications. Moreover, all individual efforts by the colleges and the universities can be empowered by a collaborative network among all Belgian higher education institutes, governmental offices and the non-governmental organizations. Surmounting the lack of central coordination and developing a national action plan is needed. Short-term actions are immediately required to battle against the contemporary challenges with tertiary education access of the refugees; however, the need for actions that aim at long-reaching sustainability is eminent to secure refugees’ integration into their host communities.