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1 – 10 of over 3000Mohammad-Taghi Nazarpour and Saeid Norouzian-Maleki
The purpose of the current research is to examine the student’s residential satisfaction (SRS) of dormitories in Tehran and Shiraz. Providing homes for non-native students is…
Abstract
Purpose
The purpose of the current research is to examine the student’s residential satisfaction (SRS) of dormitories in Tehran and Shiraz. Providing homes for non-native students is considered as one of the key issues in university development.
Design/methodology/approach
A combination of qualitative and quantitative measurements (mixed methods) was used to compare some of the design features between middle-rise and high-rise student housing. Questionnaire forms were distributed between male students of “Shahid Beheshti University” and “Shiraz University” dormitories. Cluster sampling is done among residential blocks in each university. Students assessed perceived attributes of dormitories by indicating their satisfaction from different categories. The obtained data were analysed by SPSS software and the Mann-Whitney test.
Findings
Findings show that although in comparing two samples with only some of the criteria, Shahid Beheshti University dormitory was ranked higher, generally Shiraz University dormitory was more successful in meeting resident’s satisfaction. Among the physical features, the pleasant views and landscape are important components which are related to aesthetic preferences.
Research limitations/implications
More research examining student/environment interactions is needed to pay close attention to cultural aspects. The consideration of culturally diverse individuals in the assessment may also provide valuable insight into the students’ residential satisfaction.
Practical implications
In sum, the design implications resulting from the data analysis act as a step toward an evidence-based design approach. Housing designers can integrate the research findings with design solutions. They take active part in the design process by developing new methodologies to highlight their role in creating high-quality student housing.
Originality/value
The relationship between students and their residential environment has been a mainstream topic in environmental psychology. Some previous studies have focused on socio-demographic characteristics, whereas others have dealt with the physical characteristics of the student housing that affect SRS.
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This study attempts to conduct a post-occupancy assessment of the primary technical, functional and behavioral features in a student housing facility at the Visvesvaraya National…
Abstract
Purpose
This study attempts to conduct a post-occupancy assessment of the primary technical, functional and behavioral features in a student housing facility at the Visvesvaraya National Institute of Technology campus in Nagpur, India to see if the students are satisfied with the residential hostel's environs and facilities.
Design/methodology/approach
The study reviews knowledge areas pertinent to the technical, functional and behavioral performance of student housing facilities by looking at the body of accessible literature. Even though the literature review gave a thorough overview of the broad issues, it was essential to learn about the situation as it is and addresses the specific issues brought up to undertake a thorough evaluation, just as every in-depth study depends on a reliable methodology. Therefore, a methodology appropriate for the research was developed, which helped in identifying relevant attributes for the questionnaire to be used for the survey. This aided in analyzing the building's performance evaluation through the sole users of the hostel which are the students. The survey data is analyzed by statical methods using SPSS software to identify the key determinants of satisfaction in students' residential hostels and if these are affected by the gender of the students.
Findings
The survey results were examined to determine the level of satisfaction with the selected performance aspects, and the major determinants governing it. The findings concluded that most of the technical and functional determinants of satisfaction in hostels are identified the same by both genders, except for some of the attributes in behavioral elements. The research looked at how well key success elements in the student housing facility had been implemented.
Research limitations/implications
Research is carried out in CFTI only wherein architecture is one of the branches.
Originality/value
Planning professionals, architects, housing managers and facility managers involved in the design, construction and management of student housing facilities might benefit from feedback from a post-occupancy evaluation. The post-occupancy study can therefore aid in continually enhancing the standard and effectiveness of the facilities for planning, constructing, managing and maintaining student residential housing.
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Nurul ‘Ulyani Mohd Najib, Nor’ Aini Yusof and Nazirah Zainul Abidin
The paper aims to investigate the level of student satisfaction with campus student housing facilities (SHF) at Malaysian research universities (RUs) and the relationship between…
Abstract
Purpose
The paper aims to investigate the level of student satisfaction with campus student housing facilities (SHF) at Malaysian research universities (RUs) and the relationship between satisfaction and loyalty behaviour.
Design/methodology/approach
The student residential satisfaction (SRS) framework has been proposed to investigate residential satisfaction from the students' viewpoint. Questionnaires were distributed to respondents in three RUs. The data were analysed using descriptive statistics.
Findings
In general, students are satisfied with the provided SHF with the SRS index of 2.96 or 74 per cent satisfaction level and there is a significant relationship between overall satisfaction and loyalty behaviour. The results also confirmed that the proposed model is an adequate instrument to measure SRS.
Practical implications
The existence of quality SHF is likely to act as an effective medium to attract local and international students to enrol in Malaysian universities. Further actions should be geared towards achieving a higher score of SRS index.
Originality/value
This paper introduces a practical model of SRS to be applied to universities in other countries with similar climate and culture.
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Solomon Olusola Babatunde and Srinath Perera
Although studies on student residential satisfaction abound, yet there are limited studies conducted on students’ satisfaction in respect of hostel accommodation facilities…
Abstract
Purpose
Although studies on student residential satisfaction abound, yet there are limited studies conducted on students’ satisfaction in respect of hostel accommodation facilities undertaken through public-private partnerships (PPPs) in Nigeria. The purpose of this study is to assess the level of students’ satisfaction with the provision of university hostel accommodation facility using build-operate-transfer (BOT) model at University of Lagos (Unilag), Nigeria.
Design/methodology/approach
The study adopted literature review and questionnaire survey within the case study of a BOT hostel accommodation facility at Unilag in Nigeria. The students who reside at the case study were the respondents. Hence, 153 self-administered questionnaires were purposively distributed face-to-face to the entire student population that live in the BOT hostel. Thus, a total of 96 completed questionnaires representing 63 per cent were collected and found suitable for the analysis. The data collected were analysed using the mean score and chi-square (χ2) test.
Findings
The study revealed a total mean satisfaction level of 3.46 (on a 5-point Likert scale), which indicates that students are “somehow satisfied” with the university hostel accommodation facility undertaken through BOT. The study further established that age and level of students have no significant influence on the overall students’ satisfaction with their hostel accommodation facility undertaken through BOT.
Practical implications
The study would provide valuable feedback to private investors, university authorities and facility managers of higher education institutions to improve their services in the near future.
Originality/value
The identified variables that have tested to be significant in assessing students’ level of satisfaction in BOT hostel accommodation facilities could be used to assess users’ satisfaction in similar facilities delivered through PPPs in other countries.
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Ayodeji Emmanuel Oke, Clinton Ohis Aigbavboa and Marcia M. Raphiri
There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can…
Abstract
Purpose
There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can attract and retain students to their residences. This study aims to investigate satisfaction of higher institutions students with on-campus accommodation with an emphasis on the ethnicity of the students.
Design/methodology/approach
Using convenience sampling method, questionnaires were administered to students of selected residences in the study area. Mean item score was used to rank identified factors, whereas mean gap and Kruskal–Wallis K-test were adopted to examine the difference in opinion of students from various ethnic groups.
Findings
Overall, major features that make students dissatisfied with university-owned accommodations are enforcement of rule that compels all students to move out with their belongings during each recess, the effectiveness of the lift system, the size of wardrobe and closet, laundry service in the residence, numbers of electrical sockets and window quality. Considering dwelling unit features, neighbourhood, environmental, building quality and services provided by residence management, this study reveals that there is a significant difference in the satisfaction of students of diverse ethnic groups with their accommodation.
Research limitations/implications
The study was limited to on-campus residences owned by higher education institutions in South Africa. However, the findings of the study can be adopted for off-campus residences, and such owned by private individuals, agencies and other bodies provided are approved by the institutions.
Originality/value
The findings of this study will help management of higher education institutions to improve quality of services in their residences for the satisfaction of their students. Developers, contractors and other stakeholders involved in construction of these residences will also find the findings useful in designing and construction of the facilities.
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Patricia Toyin Sawyerr and Nor'Aini Yusof
This paper aims to ascertain the adequacy of the facilities provided in the students' hostels and to also investigate the level of satisfaction of the students to the available…
Abstract
Purpose
This paper aims to ascertain the adequacy of the facilities provided in the students' hostels and to also investigate the level of satisfaction of the students to the available facilities.
Design/methodology/approach
A total number of 250 questionnaires were distributed to the respondents. A cluster sampling method was used in the data collection in which attempt was made to get a fair representation on each floor of the hostel blocks. The data collected were then analysed using descriptive statistics such as the mean score and standard deviation.
Findings
The result showed that students were generally dissatisfied with the hostel facilities with a mean score of 2.42 on a five-point scale which represents 66.6 percent dissatisfaction level. The result also showed that not all the necessary facilities as noted by other researchers were provided for the student in the hostel.
Research limitations/implications
This result points to the need for a pragmatic and dynamic approach towards providing adequate and relevant facilities in the hostel accommodation to meet the minimum standard as obtained in other higher institution as this will invariably enhance the image of the institution and make it a top institution of choice to prospective students'.
Originality/value
Previous studies have always tended to focus on the management and administrative aspects of students housing, this paper provides the students perspective of the housing facilities thereby giving room for continuous improvement in student housing.
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Hirou Karimi, Mohammad Anvar Adibhesami, Maryam Ghasemi, Borhan Sepehri and Bonin Mahdavi Estalkhsar
This study was conducted to investigate the impact of indoor environmental quality (IEQ) and internal design on the performance of students in university dormitories in Tehran and…
Abstract
Purpose
This study was conducted to investigate the impact of indoor environmental quality (IEQ) and internal design on the performance of students in university dormitories in Tehran and North Cyprus.
Design/methodology/approach
Using a survey questionnaire, 298 students living in student dormitories in Tehran and North Cyprus were surveyed for data collection.
Findings
Research has shown that the academic performance and well-being of students are heavily impacted by factors related to IEQ and internal design. The study conducted in Tehran and North Cyprus has identified the most effective components of IEQ and internal design for student dormitories. The study suggests that proper ventilation, furniture design, temperature control and lighting design are key factors that significantly affect IEQ and internal design. Control and lighting design are key factors that significantly affect IEQ and internal design.
Originality/value
Originality: The study utilizes a comparative study designed to analyze the differences and similarities between the two locations.
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Abiodun Olatunji Abisuga, Cynthia Changxin Wang and Riza Yosia Sunindijo
This paper aims to identify user-centred facilities performance attributes of higher education buildings and how they can be used to evaluate individual learning spaces. These…
Abstract
Purpose
This paper aims to identify user-centred facilities performance attributes of higher education buildings and how they can be used to evaluate individual learning spaces. These attributes are then consolidated for developing a post-occupancy evaluation (POE) framework in this context.
Design/methodology/approach
A systematic review of the literature on the POE of higher education buildings is conducted.
Findings
This study identifies 36 facility performance attributes in higher education buildings, which can be categorised into four dimensions: ambient; spatial; technology; and building support and services requirements. These facility performance attributes need to meet user requirements to achieve satisfactory feedback. It is also important to note that user requirements differ from one learning space to another; thus, it is essential to consider the characteristics of individual learning spaces.
Research limitations/implications
The proposed evaluation framework is context-based and may not be suitable to evaluate other types of buildings. It may be further extended and enhanced to meet other facility management evaluation needs.
Practical implications
The POE framework developed in this research can be used to generate facilities management analytic to inform future design and improve existing higher education facilities.
Originality/value
This research has developed a holistic POE framework tool to meet user requirements in higher education buildings.
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Iman Khajehzadeh and Brenda Vale
In Iran, as elsewhere, a great number of student dormitory-style buildings have been built with shared rooms either side of a central corridor as a simple and affordable building…
Abstract
Purpose
In Iran, as elsewhere, a great number of student dormitory-style buildings have been built with shared rooms either side of a central corridor as a simple and affordable building form. Highly populated shared rooms with common facilities in such buildings can produce problems in terms of personal space but, at the same time, have many advantages for social interactions and better use of resources, which is a feature of sustainability. Most of these buildings are old and need fundamental refurbishment. This study aims to provide some guidelines to improve advantages and control disadvantages of this building type for future refurbishment and new developments.
Design/methodology/approach
The advantages and disadvantages of shared spaces have been analysed using a Post Occupancy Evaluation approach in a case study which is representative of more than 30 university dormitories in Iran. Interview, observation and questionnaire survey tools are used in this study.
Findings
Results show students have some problems regarding privacy, interaction, security, noise, circulation, access hierarchy, storage spaces, use of rooms and territory definition.
Practical implications
Based on the results of the study, some design suggestions are made for more efficient shared spaces for future designs and also for improving the case study dormitory, in terms of both access hierarchy and internal room arrangements.
Originality/value
Post Occupancy Evaluation has not previously been used to provide guidelines for architects to improve the quality of design according to existing functional/behavioural problems in similar buildings.
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Xinyu Xu, Riza Yosia Sunindijo and Eveline Mussi
This paper aims to assess the level of occupants’ satisfaction, comparing older and newer on-campus accommodation buildings in Sydney, Australia, aiming to identify their comfort…
Abstract
Purpose
This paper aims to assess the level of occupants’ satisfaction, comparing older and newer on-campus accommodation buildings in Sydney, Australia, aiming to identify their comfort factors deficiencies in terms of design and construction solutions/strategies (e.g. spatial arrangements, materials, thermal comfort).
Design/methodology/approach
A post occupancy evaluation survey was used to assess the occupant satisfaction with three on-campus accommodation buildings in The University of New South Wales (UNSW) Sydney. One of the selected buildings is an older building opened for occupation in 1996, and the other two are more recent on campus accommodations buildings. The survey included 11 post occupancy evaluation elements identified through literature review which were categorised into three dimensions: technical, functional and behavioural.
Findings
The results show that the satisfaction levels with thermal and acoustic comfort were below standards for both older and newer buildings. In addition, the older building used in this study was rated low in terms of: indoor air quality, lighting, maintenance and management, vertical transportation facility, room layout and furniture quality, building layout and aesthetics and level of privacy. Such factors related to both functional and behavioural dimensions were of greater satisfaction in newer buildings.
Practical implications
Findings suggest the high priority of strategies that address and improve the thermal and acoustic comfort of older and newer on-campus accommodation buildings if the intention is to enhance students’ satisfaction, especially considering the impact that these facilities have on students’ performance. Thermal performance in different seasons and adaptive thermal comfort activities should be considered in the design of new on-campus accommodation buildings and the retrofit of existing old buildings.
Originality/value
On-campus accommodation is an important facility that supports student learning outcomes and helps students adapt in a new learning environment. A post occupancy evaluation study to assess the adequacy of this facility is still lacking because previous studies have generally focussed on class rooms and work spaces in the education sector. This research compares the user satisfaction of older and newer on-campus accommodation buildings in Australia, to highlight deficiencies and areas for improvement in the design of existing and future buildings.
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