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A holistic framework with user-centred facilities performance attributes for evaluating higher education buildings

Abiodun Olatunji Abisuga (Faculty of Built Environment, University of New South Wales – Kensington Campus, Sydney, Australia)
Cynthia Changxin Wang (Faculty of Built Environment, University of New South Wales – Kensington Campus, Sydney, Australia)
Riza Yosia Sunindijo (Faculty of Built Environment, University of New South Wales – Kensington Campus, Sydney, Australia)

Facilities

ISSN: 0263-2772

Article publication date: 4 September 2019

Issue publication date: 17 January 2020

Abstract

Purpose

This paper aims to identify user-centred facilities performance attributes of higher education buildings and how they can be used to evaluate individual learning spaces. These attributes are then consolidated for developing a post-occupancy evaluation (POE) framework in this context.

Design/methodology/approach

A systematic review of the literature on the POE of higher education buildings is conducted.

Findings

This study identifies 36 facility performance attributes in higher education buildings, which can be categorised into four dimensions: ambient; spatial; technology; and building support and services requirements. These facility performance attributes need to meet user requirements to achieve satisfactory feedback. It is also important to note that user requirements differ from one learning space to another; thus, it is essential to consider the characteristics of individual learning spaces.

Research limitations/implications

The proposed evaluation framework is context-based and may not be suitable to evaluate other types of buildings. It may be further extended and enhanced to meet other facility management evaluation needs.

Practical implications

The POE framework developed in this research can be used to generate facilities management analytic to inform future design and improve existing higher education facilities.

Originality/value

This research has developed a holistic POE framework tool to meet user requirements in higher education buildings.

Keywords

Citation

Abisuga, A.O., Wang, C.C. and Sunindijo, R.Y. (2020), "A holistic framework with user-centred facilities performance attributes for evaluating higher education buildings", Facilities, Vol. 38 No. 1/2, pp. 132-160. https://doi.org/10.1108/F-07-2018-0083

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited