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The purpose of this paper is to report the results of an industry-funded qualitative interdisciplinary research project that has produced a new approach to motorway noise management called “noise transformation”.

Four iterative design tests guided by listening as methodology. These included field recordings, laboratory tests and two field tests. Field tests were conducted in combination with ethnographers, who verified community responses to field-based transformations.

Transformation requires an audible perception of both background and introduced sounds in all instances. Transformation creates a 1–2 dB increase in background sound levels, making it counterintuitive to traditional noise attenuation approaches. Noise transformation is an electroacoustic soundscape design method that treats noise as a “design material”. When listening to motorway noise transformations, participants were actually experiencing another rendering of a sound that they had already acquired a degree of attunement to. Thus, they experienced transformations as somehow familiar or normal and easy to feel comfortable with.

Noise transformation is a new approach to noise management. Typically, noise management focusses on reduction in dB levels. Noise transformation focusses on changing the perceptual impact of noise to make it less annoying. It brings together urban design, composition and ethnography as a means to think about the future design of outdoor environments affected by motorway traffic noise, and should be of interests to planners, designers and artists. The authors have structured the paper around listening as methodology, through which both design and ethnography outcomes were achieved.

Purpose – UK urban state schools have recently experienced increased pressure to improve pupil performance levels and punitive policies appear to be one way of dealing with “problematic” young people. While some are permanently excluded for serious acts, others, who are by comparison less problematic, are unofficially “excluded” and referred to off-site educational provision (OSEP) where they receive reduced timetables and unchallenging courses. This research study set out to examine why 20 young people were “unofficially” excluded from school and their progress in OSEP.

Methodology – The study made use of ethnographic methods with 20 excluded young people in one south London borough in the UK. The research was undertaken from March 2009 to August 2009.

Findings – This chapter shows how “unofficial” exclusionary processes, to which these urban young people are exposed, have implications for their identity, self-worth and lifestyles, and makes them increasingly vulnerable to crime and victimization. The chapter makes use of labeling perspectives to understand the significance of the social reaction to deviant labels young people receive in school (Becker, 1953) and how they respond as a consequence (Lemert, 1972).

Increasingly, punitive policies on ‘poblematic’ pupils are implemented in poor‐performing UK urban state schools. While some are permanently excluded and referred to local authority educational alternatives, others are unofficially ‘excluded’ and referred to other forms of off‐site educational centres, where pupils receive a significantly reduced timetable, undertake unchallenging courses and are unlikely to return to school. Based on an ethnographic research project with 20 excluded young people in one south London borough, this paper will discuss what happens to these young people after their ‘exclusion’ from school. I will suggest that this form of unofficial ‘exclusion’ has significant life implications for these young people, contributing not only to their social exclusion, but also to their increased exposure to crime and victimisation. Moreover, their life options are truncated despite the efforts that they may make otherwise.

Though the coexistence of nonviolent and violent groups within a single movement is a common phenomenon in maximalist campaigns (e.g., regime change, anti-occupation), the effects of this coexistence remain understudied. Focusing on primarily nonviolent movements with a simultaneous “radical flank” pursuing the same goals, this study builds on previous, inconclusive literature which narrowly accounts for limited and often case-specific radical flank effects. After conducting a series of large-N regression analyses using a subset of the NAVCO 2.0 dataset, this study finds that the presence of a radical flank (1) increases both the likelihood and degree of repression by the state and (2) is most significantly linked with decreased mobilization post-repression – yet, (3) is not necessarily detrimental to overall campaign progress.

Artificial intelligence–enabled voice assistants (VAs), such as Amazon's Alexa, Google Assistant, and Apple's Siri, are available in smartphones, smart speakers, and other digital devices and channels. Use of these VAs is growing rapidly and are expected to significantly impact purchase intentions. This article focuses on how the communications enabled and provided by these VAs influence VA evaluations and usage intentions, contingent on the stage of the customer journey.

This paper builds from work on VAs, work on artificial intelligence (AI) and work on communications, to offer a comprehensive and up-to-date understanding of how VA evaluations and usage intentions may be impacted by the communications from VAs, contingent on the stage of the customer journey.

This paper proposes a model for VA enabled communications impact VA evaluations. It builds from work on VAs, AI, communications, and customer journey management. In the proposed model, VA evaluations are not only impacted by source, message and recipient characteristics (per prior communication models), but also by (1) VA/AI specific features, like perceptions of humanness and perceptions of artificiality, and (2) stage of the customer journey.

This paper provides guidance to firms, as regards how VA communications may influence VA evaluations and usage intentions. As an initial conjecture, (1) increasing perceptions of humanness, (2) decreasing perceptions of artificiality (3) a better fit between communications style (e.g. abstract vs concrete), and request type (e.g. transactional vs informational) (4) a better fit between VA communications (e.g. information vs banter), and consumer perceptions of the VA (servant vs partner) and (5) a better fit between VA communications and the stage of the customer journey may positively influence VA evaluations and VA usage intentions.

This paper provides a fresh look at the impact of VA communications, clarifying how such communications impact VA evaluations and usage intentions at various stages of the customer journey.

The purpose of this paper is to integrate research on human resource systems with work on disability management practices to outline how multinationals across India and Germany are engaged in efforts to increase workplace inclusion of persons with a disability.

Semi-structured interviews with respondents from multinational corporations in India and Germany were conducted, transcribed, and analyzed.

Employers followed three guiding principles (i.e. beliefs): importance of harnessing diversity, encouraging multi-stakeholder engagement internally, and engaging with the external ecosystem to build internal human resource capabilities. Respondents further noted two interdependent and mutually constitutive programs that covered the life cycle of the employee: job flexibility provisions and integration programs. Country-specific differences existed in terms of perceived external stakeholder support and availability of talent.

The results complement prior research with respect to the importance of organizational factors for the inclusion of persons with a disability and also extend prior research by shedding light on the role of the national context in such inclusion endeavors.

Findings indicate that disability-inclusion principles may be universal, but their operationalization is region specific. Global organizations must be aware of these differences to design effective inclusion programs.

The study helps in designing and evaluating appropriate inclusion initiatives for persons with disabilities, an important yet underutilized group of potential employees in both India and Germany.

This is the first study to investigate country-specific commonalities and differences in fostering workplace inclusion of persons with disabilities in India and Germany.

We examine why some groups use violence while others use nonviolence when they push for major political change. Nonviolence can be less costly, but nonstate actors must mobilize a large number of people for it to be successful. This is less critical for violent rebellion, as successful attacks can be committed by a small number of people. This means that groups that believe that they have the potential to mobilize larger numbers of people are less likely to use violence. This potential is related to the lines along which the group mobilizes. Campaigns mobilized along ethnic or Marxist lines have fewer potential members and are most likely to use violence. Prodemocracy campaigns have a higher number of potential members and are more likely to use nonviolence. For movements against a foreign occupation, campaigns in larger countries are more likely to use nonviolence. These predictions are supported in a multilevel logit model of campaigns from 1945 to 2006. The mechanism is tested by looking at the interactive effect of democratic changes on the likelihood of nonviolence and looking at a subsample of 72 campaigns that explicitly draw from certain ethnic or religious groups.

Social entrepreneurs engage in action because social entrepreneurs want to solve social problems. Consequently, to see more social entrepreneurship in contexts with the most severe social problems is expected. This paper argues that this is an oversimplification of the problem-action nexus in social entrepreneurship and that action does not necessarily correspond to the observed scale of social problems. Drawing on the theoretical framing of crescive conditions, this relationship is affected by forms of public investment as institutions that distinctively promote engagement and public interest amongst social entrepreneurs. Thus, this paper assesses the relationship between varying levels of social problems and social entrepreneurship action (SEA) and how and to what extent public investment types – as more and less locally anchored crescive conditions – affect this relationship.

The hypotheses are tested with a series of random-effects regression models. The data stem from the Global Entrepreneurship Monitor's (GEM) 2015 social entrepreneurship survey and Chile's 2015 National Socioeconomic Characterisation Survey (CASEN). The authors combined both data sets and cross-matched individual-level data (action and investment) with commune-level data (social problem scale) resulting in unique contextualised observations for 1,124 social entrepreneurs.

Contrary to current understanding, this study finds that SEA is positively associated with low-social problem scale. This means that high levels of deprivation do not immediately lead to action. The study also finds that locally anchored forms of investment positively moderate this relationship, stimulating action in the most deprived contexts. On the contrary, centralised public investment leads to increased social entrepreneurial action in wealthier communities where it is arguably less needed.

The findings contribute to the literature on SEA in deprived contexts, social and public investment as well as policy-level discussion and broader issues of entrepreneurship and social problems.

In this chapter, we explore the importance of morality in groups. We draw from decades of research from multiple perspectives, including psychology, neuroscience, philosophy, and organizational science, to illustrate the range of ways that morality influences social attitudes and group behavior. After synthesizing the literature, we identify promising directions for business ethics scholars to pursue. We specifically call for greater research on morality at the meso, or group, level of analysis and encourage studies examining the complex relationship between moral emotions and the social environment. We ultimately hope that this work will provide new insights for managing moral behavior in groups and society.