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Article
Publication date: 13 September 2011

Zhong Zhou and Zhigao Chen

Based on definition and characteristic analysis, this paper seeks to propose a formation mechanism of knowledge rigidity, which is constituted by the effects of three

Abstract

Purpose

Based on definition and characteristic analysis, this paper seeks to propose a formation mechanism of knowledge rigidity, which is constituted by the effects of three precipitating factors: time‐effectiveness of knowledge, reinforcing effectiveness, and sunk cost effect in knowledge selection mechanism.

Design/methodology/approach

By presenting knowledge time‐effectiveness model, reinforcing effectiveness model, and knowledge selection mechanism, the paper theoretically analyzes firms' rigid behavior of knowledge application. Theories of increasing returns and sunk cost are introduced to explain the formation process of knowledge rigidity in firms. Two cases are presented to analyze the knowledge rigidity in industrial firms basing on the proposed models and mechanism.

Findings

First, the lifecycle of knowledge rigidity is dynamically defined by knowledge time‐effectiveness. Second, the degree of rigidity and firm's dependence on specific knowledge are enhanced by reinforcing effectiveness during the process of application. At the end of the life cycle, the sunk cost mainly hinders a firm's decision making to replace ineffective knowledge.

Research limitations/implications

Quantitative research is needed to further explore the formation mechanism of knowledge rigidity and to present operational approaches for practitioners. The proposed models and mechanism are useful for understanding the knowledge rigidity and analyzing its formation mechanism in firms.

Practical implications

This paper provides theoretical support to realize knowledge rigidity in KM practice. Three indicators were proposed to evaluate the rigidity and action suggestions were given to help control knowledge rigidity in firms.

Originality/value

Causal analysis models and a formation mechanism are proposed to show how knowledge rigidity forms.

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Article
Publication date: 25 September 2007

Carmen Camarero Izquierdo and María José Garrido Samaniego

The current work seeks to analyze the different effects of three alternative strategic marketing orientations – market orientation, sales orientation, and product…

Abstract

Purpose

The current work seeks to analyze the different effects of three alternative strategic marketing orientations – market orientation, sales orientation, and product orientation – on non‐profit organizations' effectiveness, specifically their economic and social effectiveness.

Design/methodology/approach

In order to test the hypotheses proposed, an empirical analysis of 182 Spanish museums was conducted.

Findings

The study reveals that social effectiveness relates highly to product and customer orientation, whereas economic effectiveness mainly depends on sales orientation and inter‐functional coordination.

Practical implications

The results suggest that applying a marketing orientation centered on the product and knowing the visitor is critical for successfully fulfilling the objectives of conservation and diffusion of culture. Moreover, the organization needs to focus on sales, on the internal customer, and on the coordination between the managing institutions, to be able to achieve satisfactory economic results.

Originality/value

This work makes an empirical contribution to the analysis of market orientation on cultural organizations. Although previous research has underlined the relevance of a market orientation for museums and cultural organizations, few empirical analyses have been developed until now.

Details

Journal of Management Development, vol. 26 no. 9
Type: Research Article
ISSN: 0262-1711

Keywords

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Article
Publication date: 25 May 2018

Nora Fteimi and Franz Lehner

The growing number of publications on knowledge management (KM) has addressed heterogeneous topics that lack integration and classification. This article closes the…

Abstract

Purpose

The growing number of publications on knowledge management (KM) has addressed heterogeneous topics that lack integration and classification. This article closes the classification gap by presenting a classification scheme, providing an integrated overview of KM publications.

Design/methodology/approach

The development of the classification scheme follows a multistep approach. By applying a taxonomy development method, the results of a previous content analysis of 4,290 publications were processed to integrate 3,780 keywords into a classification scheme.

Findings

The classification scheme consists of 13 main categories and subcategories with six levels of detail. The scheme covers not only KM-specific keywords but also keywords from related disciplines, indicating a strong interdependence with related research domains.

Research limitations/implications

The scheme provides a starting point for ongoing collaboration within the KM community with the aim of improving the classification results and refining the scheme to manifest the core identity.

Practical implications

The scheme is helpful in understanding whether KM implementation activities in organisations are aligned with overall research activities and topics covered by publications.

Originality/value

Developing a scheme based on a prior content analysis turns out to be a unique and innovative approach that has never before been done in the KM domain.

Details

Journal of Knowledge Management, vol. 22 no. 7
Type: Research Article
ISSN: 1367-3270

Keywords

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Article
Publication date: 10 December 2018

Francis Sun

This paper aims to take an economic transaction governance approach to explore the determinants for the effectiveness of the social practice of client entertainment in…

Abstract

Purpose

This paper aims to take an economic transaction governance approach to explore the determinants for the effectiveness of the social practice of client entertainment in facilitating business relationships in China.

Design/methodology/approach

The analysis is based on a broader theoretical framework which posits that exchange relationships are regulated through a combination of market, legal and social relational mechanisms and client entertainment plays a governance role by reinforcing social relational governance to regulate the behaviors of economic actors. Upon this framework, this study proposes that the social behavioral features of client entertainment affect the effectiveness of client entertainment in facilitating exchange relationships and that time moderates such effects. These hypotheses were tested on survey data collected from a sample of Chinese sales managers.

Findings

Empirical results indicate that the effectiveness of client entertainment in facilitating exchange relationships is associated with its social behavioral features that could reinforce social relational governance, including intensity (i.e. value and frequency) and format (i.e. intimacy and observability) of entertainment activities, and the time factor plays a moderating role.

Practical implications

This study can potentially help policymakers to regulate client entertainment, and business practitioners to manage entertainment spending, more effectively and efficiently without causing legal and ethical problems.

Originality/value

This is the first study that takes an economic transaction governance perspective to directly explore how the social practice of client entertainment plays a constructive role in China’s economic life and what factors affect its effectiveness in playing such a role. It offers guidelines for policymakers, business managers and future research to manage and study this practice.

Details

Journal of Asia Business Studies, vol. 12 no. 4
Type: Research Article
ISSN: 1558-7894

Keywords

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Article
Publication date: 16 May 2013

Umesh Kumar Bamel, Santosh Rangnekar, Peter Stokes and Renu Rastogi

Research on organizational climate has shown a significant upward trend in the recent past. The purpose of the present study is to propose a conceptual model that…

Abstract

Purpose

Research on organizational climate has shown a significant upward trend in the recent past. The purpose of the present study is to propose a conceptual model that empirically examines the relationship of dimensions of organizational climate with managerial effectiveness in Indian organizations.

Design/methodology/approach

A data set of 245 managers/executives was collected from Indian organizations through a survey instrument. The collected responses were subsequently tested by using structural equation modeling (SEM). Further, the hypothesized model was tested by employing five stages of hierarchical multiple regressions.

Findings

The findings suggest that organizational climate dimensions, i.e. organizational process, altruistic behaviour, role clarity and communication, results‐rewards orientation and certain aspects of interpersonal relationships play a significant role in increasing managerial effectiveness.

Research limitations/implications

The results indicate ways in which organizations might develop supportive climates in order to reinforce effectiveness of the organizational members.

Originality/value

The role of organizational climate in employee effectiveness is currently under‐researched in the Indian context. The present study is an earnest effort in this direction to analyse the link between organizational climate and managerial effectiveness.

Details

International Journal of Organizational Analysis, vol. 21 no. 2
Type: Research Article
ISSN: 1934-8835

Keywords

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Article
Publication date: 14 August 2017

Hai Yan Zhang, Hao Ran Lv, Venkatesh Kodur and Shu Liang Qi

This paper aims to present performance comparison of fiber sheet-strengthened reinforced concrete (RC) beams bonded with geopolymer and epoxy resin under ambient and fire…

Abstract

Purpose

This paper aims to present performance comparison of fiber sheet-strengthened reinforced concrete (RC) beams bonded with geopolymer and epoxy resin under ambient and fire conditions.

Design/methodology/approach

This study presents experimental results of bending tests at ambient temperature and fire resistance tests on two control beams and eight fiber sheet-strengthened RC beams. The test variables include fiber sheet type (carbon fiber [CF] and basalt fiber [BF] sheet), number of layers of fiber sheet (one and two layers) and adhesive agent type (geopolymers and epoxy resin). Data generated from these tests were used to evaluate and compare the strengthening effectiveness of CF-reinforced polymer (CFRP) and CF-reinforced geopolymer (CFRG) at ambient temperature and under fire exposure conditions.

Findings

Test results clearly show that the CFRG system can provide good strengthening effectiveness on RC beams at ambient temperature, as the CFRP system, owing to excellent bond properties of geopolymers. Although geopolymers possess better bonding properties at high temperature than organic matrix, the strengthened beams bonded with geopolymer do not exhibit better fire resistance than that those bonded with epoxy resin, owing to early falling-off of fire insulation. Thus, in CFRG-strengthened beams, relevant measures are to be taken to minimize falling-off of fire insulation to achieve good fire resistance.

Originality/value

The presented results are from unique fire tests and provide valuable insight (and information) on the performance of fiber sheet-strengthened RC beams bonded with geopolymer and epoxy resin under ambient and fire conditions.

Details

Journal of Structural Fire Engineering, vol. 9 no. 3
Type: Research Article
ISSN: 2040-2317

Keywords

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Article
Publication date: 2 March 2012

Abdullah Promise Opute

This conceptual paper aims to offer a theoretical contribution that explicates the “blind spot” cultural diversity and reward diversity team conflict contingencies, and…

Abstract

Purpose

This conceptual paper aims to offer a theoretical contribution that explicates the “blind spot” cultural diversity and reward diversity team conflict contingencies, and personal audit as a mechanism for managing the consequences.

Design/methodology/approach

The paper suggests a framework for analysing and managing diversity (cultural and reward) driven team conflicts. Given the theoretical foundation, personal audit among team members is recommended as a tool for managing the consequences of such conflict factors.

Findings

This paper underlines the team building intervention utility for team effectiveness. It reinforces theoretical foundation that highlights conflict as a determinant of team effectiveness, and reviews two diversity dimensions of team conflicts. Finally, it suggests and explains an “active learning” personal audit model for achieving the conceptualised team effectiveness perspective.

Practical implications

The paper highlights critical but usually overlooked team conflict intricacies in football team management. This framework offers practical relevance in enabling understanding of “attitudes and behaviours” of team members and human resource management in football marketing. Managers would benefit from this perspective and improve team effectiveness, performance and organisation's performance.

Originality/value

The paper offers valuable conceptual insight for development, one that serves the interest of management of football clubs and academia.

Details

Team Performance Management: An International Journal, vol. 18 no. 1/2
Type: Research Article
ISSN: 1352-7592

Keywords

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Article
Publication date: 31 October 2017

Niki Glaveli and Konstantinos Geormas

The purpose of this paper is to deepen and expand our understanding on how strategic/market orientation (SO/MO) and a cohesive/shared social vision affect performance in…

Abstract

Purpose

The purpose of this paper is to deepen and expand our understanding on how strategic/market orientation (SO/MO) and a cohesive/shared social vision affect performance in the social enterprise (SE) context.

Design/methodology/approach

A survey was conducted in Greek SEs. Stepwise and simple regression analyses were applied in order to test the hypothesized relationships among the study variables. Additionally, Baron and Kenny’s (1986) recommendation for exploring mediating effects was followed.

Findings

The results indicate the crucial role of customer orientation dimension of SO/MO in enhancing commercial effectiveness and subsequently profitability, whilst a cohesive/shared vision was found to have positive direct associations with the social effectiveness and profitability elements of SEs performance. Moreover, the findings provide some indications for the mutually reinforcing relationship between the social and commercial aspects of SEs functioning.

Originality/value

The current paper contributes to the ongoing quest to understand the strategic management element of SEs and the challenge they face in managing rival logics. Also, it addresses the gap related to the type (mainly qualitative) and geographical concentration of SE research.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 24 no. 1
Type: Research Article
ISSN: 1355-2554

Keywords

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Article
Publication date: 26 February 2019

Amitabh Deo Kodwani and Sanjeev Prashar

The purpose of this paper is to decipher the possibility of ensuring the effectiveness of sales training by focusing on selected organization-related variables and…

Abstract

Purpose

The purpose of this paper is to decipher the possibility of ensuring the effectiveness of sales training by focusing on selected organization-related variables and thereafter aims at making recommendations for enhancing the overall sales training effectiveness. Variables that are under organizations’ control, like training transfer climate, training evaluation and degree of choice (mandatory or by choice) were selected for this study. The study also attempted to understand how these variables influence at pre-training stage and post-training stage.

Design/methodology/approach

This cross-sectional research involved both exploratory and conclusive phases. To test the postulated hypotheses, data were collected in two phases from sales executives of a large oil and gas petrochemical company having the presence across India. A total of 370 sales executives, who were the part of a sales training program, were approached twice, one before the training and once after the eight weeks of training. Data from the respondents who completed both pre- and post-training survey (255) were used for analyses.

Findings

The results indicate that all the three predictor variables – training awareness, perceived transfer climate and the presence of an appropriate training evaluation mechanism, influence trainees’ motivation to learn. The results depict that motivation to learn mediates the association between the predictor variables and the resultant variable. Also, degree of choice was found to moderate the association between motivation to learn and sales training effectiveness. The research reinforces the significance of pre-training factors in designing sales training programs to ensure its better effectiveness.

Research limitations/implications

The present study captures organizational-level variables as they are under the control of the organization and can be managed. The study included both motivation to learn and training effectiveness in the hypothesized model to understand the motivational issues in a holistic perspective. The outcomes of this research strengthen the role of trainees’ motivation to learn as a connecting variable between organizational-level variables and sales training effectiveness. Thus, the outcome of this study contributes to the literature on training motivation as well as training effectiveness.

Practical implications

The findings of this study are significant for sales organizations or the organizations offering sales training aiming to enhance overall training effectiveness. Training managers must focus on these factors and ensure that all the pre-training organizational-level variables are very well-taken care of. This implies that the trainees need to be well informed about the training calendar, training policies, training content, expectations from them and how the program will be evaluated after training, along with appropriate positive transfer climate. Organizations should also include proper training evaluation mechanism to measure training at different levels.

Originality/value

This study is an attempt to decipher the possibility of ensuring the effectiveness of sales training by focusing on select organization-related variables, and thereafter aims at making recommendations for enhancing the overall sales training effectiveness. The study’s uniqueness lies in simultaneous examination of influence of various variables, and that too at two different points of time (before and after the training). These two perspectives are apparently missing in the existing sales training literature.

Details

Benchmarking: An International Journal, vol. 26 no. 4
Type: Research Article
ISSN: 1463-5771

Keywords

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Book part
Publication date: 25 July 2019

Perry Warjiyo and Solikin M. Juhro

Abstract

Details

Central Bank Policy: Theory and Practice
Type: Book
ISBN: 978-1-78973-751-6

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