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1 – 10 of 332
Article
Publication date: 12 May 2022

Saurabh Agrawal, Dharmendra Kumar, Rajesh Kumar Singh and Raj Kumar Singh

Reverse supply chain (RSC) is one of the ways to handle product returns efficiently. Recovery of residual value from product returns also helps in achieving…

Abstract

Purpose

Reverse supply chain (RSC) is one of the ways to handle product returns efficiently. Recovery of residual value from product returns also helps in achieving sustainability. Its successful implementation requires coordination among all the channel members involved in the activities, from the acquisition to collection to the disposition of returned products. This article aims to review the literature about coordination issues in the RSC.

Design/methodology/approach

A systematic literature review of 151 articles published during 2004–2021 is carried out. Theory, context and methodology (TCM) framework of the literature review is used to identify the research gaps for future research directions.

Findings

This study identifies the characteristics of RSC coordination. It includes channel structures; coordination mechanisms; performance measuring parameters; the methodology applied and explored industries. The review shows that game-theoretical modeling in RSC coordination is the most commonly used method to coordinate the channels. It was found that issues like disruption, fairness and corporate social responsibility are not explored in-depth and offer much potential for future research.

Originality/value

There are very limited studies on coordination issues in the RSC. The proposed articles add value by considering RSC issues from different strategic, government, consumers' behavior and functionality decision-making point of view.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 21 February 2020

Rajesh Kumar Singh and Ravinder Kumar

In globalized market, organizations of all sizes are having huge opportunities for growth. However, due to various resource constraints, it has become challenging for…

1294

Abstract

Purpose

In globalized market, organizations of all sizes are having huge opportunities for growth. However, due to various resource constraints, it has become challenging for small and medium enterprises (SMEs) of growing economies to survive in this global competition. Effective supply chain management (SCM) can be a major driving factor for success of Indian SMEs in dynamic world economy. SMEs face many operational challenges while implementing effective SCM. The purpose of this paper is to study different strategic issues for successful implementation of SCM in Indian SMEs.

Design/methodology/approach

A survey has been conducted in Indian SMEs of different sectors. Major constructs of survey instrument are motivations, hindrances, investment priorities, supply chain practices and performance. In total, 1,500 Indian SMEs have been approached for collecting response through survey instrument. 257 complete responses were finalized. Statistical analysis of data acquired from survey is performed by using SPSS software.

Findings

It is observed that managing customers, organization resources, and inventory are main SCM practices. Major investment areas are systems for developing quick response and quality management. Currently, human resource and knowledge management have been found to be less priority areas for SMEs. The major focus of Indian SMEs is on cost and lead time reduction by having effective SCM.

Originality/value

Novelty of this study is that strategic issues for effective SCM in context to Indian SMEs have been analyzed. The findings of the study will help Indian SMEs in doing strategic planning for being competitive in the global market.

Details

Benchmarking: An International Journal, vol. 27 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 13 October 2021

Manish Mohan Baral, Rajesh Kumar Singh and Yiğit Kazançoğlu

Nowadays, many firms are finding ways to enhance the survivability of sustainable supply chains (SUSSCs). The present study aims to develop a model for the SUSSCs of small…

Abstract

Purpose

Nowadays, many firms are finding ways to enhance the survivability of sustainable supply chains (SUSSCs). The present study aims to develop a model for the SUSSCs of small and medium enterprises (SMEs) during the COVID-19 pandemic.

Design/methodology/approach

With the help of exhaustive literature review, constructs and items are identified to collect the responses from different SMEs. A total of 278 complete responses are received and 6 hypotheses are developed. Hypotheses testing have been done using structural equation modeling (SEM).

Findings

Major constructs identified for the study are supply chain (SC) performance measurement under uncertainty (SPMU), supply chain cooperation (SCCO), supply chain positioning (SCP), supply chain administration (SCA), supply chain feasibility (SCF) and the SUSSCs. From statistical analysis of the data collected, it can be concluded that the considered latent variables contribute significantly towardsthe model fit.

Research limitations/implications

The present study contributes to the existing literature on disruptions and survivability. The study can be further carried out in context to different countries and sectors to generalize the findings.

Practical implications

The research findings will be fruitful for SMEs and other organizations in developing strategies to improve survivability during uncertain business environments.

Originality/value

The study has developed a model that shows that the identified latent variables and their indicators contribute significantly toward the dependent variable, i.e. survivability. It contributes significantly in bridging the research gaps existing in context to the survivability of SMEs.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 21 June 2019

Rajesh Kumar Singh, Pravin Kumar and Mahesh Chand

Today, most of the manufacturing systems are changing very fast in terms of the adoption of new technologies. New technologies being implemented are Internet of Things…

1238

Abstract

Purpose

Today, most of the manufacturing systems are changing very fast in terms of the adoption of new technologies. New technologies being implemented are Internet of Things, cyber physical systems, cloud computing, Big Data analytics and information and communication technologies. Most of the organizations in the value chain are implementing these technologies at the individual level rather than across the whole supply chain. It makes the supply chain less coordinated and causes suboptimal utilization of resources. For efficient and optimal use of modern technologies, supply chains should be highly coordinated. The purpose of this paper is to illustrate an approach for determining the index to quantify coordination in the supply chain.

Design/methodology/approach

From the literature review, total 32 factors have been identified. These factors are further clubbed into six clusters for evaluation of the coordination index. The graph theoretic approach has been used for evaluating the coordination index of a supply chain of an Indian organization.

Findings

This study has illustrated a comprehensive approach to quantify coordination of a supply chains for effective benchmarking of the supply chain performance in the Industry 4.0 era. Presently, it is observed that top management is giving more focus on organizational issues such as lean organization structure, organization culture and responsiveness factors for improving coordination in the supply chain rather than on Industry 4.0 technologies.

Originality/value

This framework can also be used for comparison, ranking and analysis of coordination issues in different supply chains in the era of Industry 4.0. Organizations can use this approach for benchmarking purpose also to improve different supply chain processes for meeting dynamic market requirements.

Details

Benchmarking: An International Journal, vol. 28 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 3 April 2017

Ravinder Kumar and Rajesh Kumar Singh

Globalization and liberalization of the world economy have leveled the field for all competitors across the globe. To face global competition successfully, SMEs have to…

2021

Abstract

Purpose

Globalization and liberalization of the world economy have leveled the field for all competitors across the globe. To face global competition successfully, SMEs have to break their isolation in the value chain. To overcome the dynamic challenges of the market, supply chain management can be an important tool for SMEs. The purpose of this paper is to synthesize different issues related to the coordination and responsiveness of supply chain management in SMEs, through a review of the literature.

Design/methodology/approach

In all, 116 research papers, mainly from referred international journals, are reviewed to identify the thrust areas of research. On the basis of the review, gaps are identified and a research agenda is proposed.

Findings

It is observed from the review that SMEs have not been very proactive in implementing supply chain management. These organizations face a lot of problems in coordinating their operations with other members of the supply chain. They are localized in functioning. On export fronts SMEs face many constraints due to lack of resources and poor innovative capabilities. To face the challenges of open global market, SMEs have to manage their problems and supply chain risks effectively. Research gaps are identified in different areas of the supply chain such as coordination and responsiveness issues, service quality issues, and performance benchmarking for future directions of research.

Originality/value

This paper explores the major areas for research on coordination and responsiveness of SME supply chains. The findings of the paper will be highly useful for the researchers to decide the direction of their research.

Details

Benchmarking: An International Journal, vol. 24 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 25 September 2019

Rajesh Kumar Singh and Pravin Kumar

In complex business environment of today, organizations are trying to be flexible and agile for meeting dynamic demands of customers in terms of product variety, cost…

Abstract

Purpose

In complex business environment of today, organizations are trying to be flexible and agile for meeting dynamic demands of customers in terms of product variety, cost cutting and decreasing product life cycle. The main purpose of this paper is to identify different attributes of flexibility and to propose an approach for evaluating flexibility index of a supply chain.

Design/methodology/approach

Total 33 factors are identified from the literature and further clustered into six major groups. They are top management commitment, organizational factors, mutual understanding, flow of information, relationship and decision-making and responsiveness. On the basis of these factors, an index has been developed by using graph theory matrix approach to evaluate the flexibility intensity of the supply chain for the firm in consideration.

Findings

The proposed approach has been illustrated in context to an Indian automobile organization, and value of the flexibility index has been evaluated. Framework proposed will help the supply chain managers to evaluate the flexibility index of their respective organizations.

Research limitations/implications

As values taken for different flexibility sub-factors are based on inputs given by managers of case organization, chances of bias may be there. Therefore, a study may be validated with more case studies to validate the proposed framework. Based on the flexibility index, organizations can find their strong and weak areas for strategy development.

Originality/value

A firm can also compare the flexibility index of its own supply chain with other’s supply chain or with the best in the industry for benchmarking purpose. Benchmarking of flexibility will help organizations in developing strategies to compete in dynamic market scenario.

Details

Journal of Global Operations and Strategic Sourcing, vol. 13 no. 1
Type: Research Article
ISSN: 2398-5364

Keywords

Article
Publication date: 24 September 2021

Rajesh Kumar Singh and Amulya Gurtu

This study has analyzed strategic issues in implementing advanced manufacturing technologies (AMTs) in manufacturing organizations in India and their relative importance.

Abstract

Purpose

This study has analyzed strategic issues in implementing advanced manufacturing technologies (AMTs) in manufacturing organizations in India and their relative importance.

Design/methodology/approach

A survey of manufacturing organizations was conducted, and the data were analyzed using statistical tools (one-sample t-tests, correlation and regression analyses).

Findings

Improvement in product quality and flexibility of operations are the motivation for AMTs implementation. Top management support and sound financial conditions are essential for implementing AMTs. Successful implementation of AMTs helps in reducing the lead time and improving overall business performance.

Research limitations/implications

The findings of this study will help organizations in the implementation of AMTs for improving productivity and business performance. The study is limited to manufacturing organizations in India.

Practical implications

Organizations should allocate sufficient funds for AMT applications. Organizational culture should be made conducive to the adoption of new technologies. Employees should be provided adequate training for its successful implementation.

Originality/value

The main contribution of this paper is that it provides a detailed analysis of strategic issues for implementing AMTs in manufacturing organizations.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 1 September 2021

Rajesh Kumar Singh and Amulya Gurtu

This paper aims to prioritize the factors for the successful implementation of total productive maintenance (TPM).

Abstract

Purpose

This paper aims to prioritize the factors for the successful implementation of total productive maintenance (TPM).

Design/methodology/approach

The technique used for prioritization is the analytical hierarchy process (AHP).

Findings

The commitment and involvement of the top management, i.e. the leadership team, is the most critical success factor in the successful implementation of TPM. Employee training is another vital factor. Top management should also encourage a culture favorable for information flow, equipment ownership, the involvement of people and quality management throughout the organization.

Research limitations/implications

Manufacturing organizations interested in improving productivity through the implementation of TPM should first involve the leadership team and seek their full support and train all the employees in this philosophy. However, the findings cannot be generalized for global application due to the inputs taken from experts in AHP from limited geography.

Practical implications

Reducing production costs is a universal expectation of business leaders. TPM can be used as a long-term strategy to improve productivity by the organization.

Social implications

All employees have to be trained in this philosophy, and as part of the training and the implementation of TPM, they feel empowered and committed to the organization.

Originality/value

This study has illustrated the use of AHP for the prioritization of success factors. Prioritization of success factors will help in strategy formulation by management for effective maintenance. It will help in improving the productivity and performance of the organization.

Details

Journal of Quality in Maintenance Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 27 July 2020

Abhishek Singh, Amulya Gurtu and Rajesh Kumar Singh

Sustainable mobility will be the key to the survival of mankind in the 21st century. Cities with debt-ridden and poorly managed transport systems have to change to the…

Abstract

Purpose

Sustainable mobility will be the key to the survival of mankind in the 21st century. Cities with debt-ridden and poorly managed transport systems have to change to the ever-growing demands of the public transport system. The low cost of transport has been a key factor in sustainable development for any city. This study is trying to propose a framework for the selection of sustainable transport in context to an Indian case of NCR Delhi, India.

Design/methodology/approach

The present study has identified eight criteria for the selection of a sustainable transport system. Criteria for selection of sustainable transport are CO2 emissions, cost of fuel, energy efficiency, cost of maintenance, number of accidents, congestion, number of injuries and road noise. Three alternatives of transport considered for this study are state-run bus, pooled car and Shuttl (App-based buses). The analytic hierarchy process (AHP) is used to prioritize the criteria. The study has further illustrated a framework for the selection of sustainable transport based on these criteria.

Findings

It is observed that CO2 emissions are the most important criterion for a sustainable transport system. It is followed by a reduction in congestion and the number of injuries. Three alternatives of transport considered for this study are state-run bus, pooled car and Shuttl (a service provider). Shuttl has been found to be the most sustainable transport system.

Research limitations/implications

AHP is not able to capture the vagueness in decision-making. Therefore, fuzzy AHP can be considered for further detailed analysis as future scope of study in a different context of a sustainable transportation system. Major implications for policymakers and stakeholders are that development of public transport in cities should be done after considering different dimensions of sustainable operations.

Originality/value

The study has proposed a unique framework for the selection of a sustainable transport system by the public based on sustainability criteria. Findings will help policymakers in formulating strategies for developing sustainable transport system.

Details

Management of Environmental Quality: An International Journal, vol. 32 no. 1
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 27 November 2020

Saurabh Agrawal and Rajesh Kumar Singh

Outsourcing has become a strategic decision for most of the organizations in the present context of globalization and circular economy. The objective of proposed study is…

Abstract

Purpose

Outsourcing has become a strategic decision for most of the organizations in the present context of globalization and circular economy. The objective of proposed study is to empirically investigate the relationship between the outsourcing benefits and triple bottom line (TBL)-based performance of reverse supply chain (RSC) comprising of economic, environmental and social factors.

Design/methodology/approach

In the present study, the partial least square path approach of structural equation modeling has been applied for testing hypotheses. A questionnaire was developed for collecting the information and responses from the experts of electronics industry, India. Measurement models were tested for ensuring the fitness of data for further applying partial least square path approach of SEM.

Findings

The results provide insightful information on outsourcing and RSC performance. It reveals that outsourcing decisions are important and have great influence on the economic, environmental and social performance of RSC.

Research limitations/implications

The study will provide useful guidance to the organizations for outsourcing decisions. One of the limitations of the study is that it has considered data collected from the Indian electronics industry. Therefore, results may not be generalized.

Originality/value

The third-party service providers have core competencies, and they are the experts of providing RSC services. It is also apparent from the exploration of past research and theoretical background that there are limited number of studies focusing on the impact of outsourcing decisions in RSC performance specifically from the TBL perspective. Hence, the proposed study is an effort to explore the impact of outsourcing RSC activities on the performance of RSC from a sustainability perspective.

Details

Benchmarking: An International Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1463-5771

Keywords

1 – 10 of 332