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Article
Publication date: 31 May 2013

Chien Hsing Wu, Shu‐Chen Kao and Hsin‐Hui Lin

The rapid growth of blogs over the Internet has gradually attracted the attention of enterprises that want to engage in business and develop their online communication…

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1414

Abstract

Purpose

The rapid growth of blogs over the Internet has gradually attracted the attention of enterprises that want to engage in business and develop their online communication channels for customer relationships. The study aims to develop and examine the determinants of enterprise blog (E‐Blog) adoption for the service industry. Organization size is used as a moderating factor to disclose its influence on the effects of the variables.

Design/methodology/approach

The research model of the empirical study integrates three composites: social exchange theory, innovation diffusion theory, and organization dynamics. For the results, data are analyzed by using factor analysis to derive the actual composites and structural equation model to test the hypotheses.

Findings

The main results show the following findings. First, social exchange via E‐Blog fosters enterprise reputation. Second, enterprises are doubtful whether they can build online relationships via E‐Blog with their customers and E‐Blog visitors. Third, virtual trust and the unknown virtual social structure are barriers for enterprises in using E‐Blog. Fourth, E‐Blog adopters are likely to be purpose‐sensitive as the numbers of blog type increase.

Practical implications

The research findings reveal that E‐Blog vendors and agents should emphasize reputation development to attract the attention of their customers (enterprises). In addition, small‐ to medium‐sized enterprises prefer the relative advantages and simplicity of E‐Blogging. In contrast, large enterprises are more concerned with competition pressure and market dynamics involved in the adoption attitude. These findings would be useful for E‐Blog service providers to analyze the requirements of their customers. In addition, E‐Blog vendors and agents should persuade enterprises adopting E‐Blog to ease competition pressure, particularly for large firms who have not adopted the technology. Finally, E‐Blog platforms and vendors should emphasize that E‐Blog can help increase reputation by attracting the attention of enterprises to adopt E‐Blogging.

Originality/value

In the virtual socialization process, the blog has been developing its own characteristics that are linked to social behaviour. This link explains social change and stability in cyberspace from the social psychology and sociology points of view. The research findings differ from those of previous research because early studies focused on individual Internet user blog participation without placing emphasis on the adoption intention of enterprises. The findings of this study will be helpful for both E‐Blog service providers and enterprises.

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Article
Publication date: 3 April 2009

J. Rodney Turner, Ann Ledwith and John Kelly

Small to medium enterprises (SMEs) play an important role in the economy, in terms of employment and their contribution to national wealth. A significant proportion of…

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17738

Abstract

Purpose

Small to medium enterprises (SMEs) play an important role in the economy, in terms of employment and their contribution to national wealth. A significant proportion of that contribution comes from innovation. SMEs are also the engine for future growth in the economy. Project management has a role to play in managing that innovation and growth. The purpose of this paper is to find the extent to which SMEs use projects, project management and the tools of project management, and to determine what differences there are by size of company and industry.

Design/methodology/approach

A questionnaire was developed to examine the extent to which small firms carry out projects, the resources they employ, the way they measure project success and the tools and techniques that they use. The questionnaire was answered by 280 companies from a range of industries and sizes.

Findings

It is found that companies of all sizes spend roughly the same proportion of turnover on projects, but the smaller the company, the smaller their projects, the less they use project management and its tools. Surprisingly, hi‐tech companies spend less on projects than lo‐tech or service companies, but have larger projects and use project management to a greater extent. They also use the gadgets of project management to a greater extent.

Research limitations/implications

It is concluded that SMEs do require less‐bureaucratic versions of project management, perhaps with different tool sets than the more traditional versions designed for medium‐sized or large projects, and with different versions for medium, small and micro projects. For all firms, the important success factors are client consultation; planning, monitoring and control; and resource allocation are also identified.

Originality/value

The findings suggest the need for further research into the nature of those “lite” versions of project management designed for SMEs.

Details

International Journal of Managing Projects in Business, vol. 2 no. 2
Type: Research Article
ISSN: 1753-8378

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Article
Publication date: 1 November 2001

Jimmy Hill and Len Tiu Wright

Considers an area of growing importance in marketing research. Small to medium‐sized enterprises (SMEs) are continuing to play an increasing role in the development of…

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5697

Abstract

Considers an area of growing importance in marketing research. Small to medium‐sized enterprises (SMEs) are continuing to play an increasing role in the development of western economies. Puts forward the argument that existing approaches to conducting marketing research in SMEs are rooted in the big firm mindset and, therefore, in positivist thinking, tending to focus mainly on survey methods. Examines the various orientations that predominate in and shape the SME context. Develops a research position with a syncretised qualitative research methodology outlined and applied to a research project carried out by one of the authors into 57 small firms in the UK. All of the orientations of the SMEs appeared rooted, to a large extent, in one or more highly influential individuals who fashion the culture and direction of these firms. Argues for an approach to research in SMEs that recognises the various influencing orientations including the impact on marketing research and the role of the entrepreneurial individual.

Details

Marketing Intelligence & Planning, vol. 19 no. 6
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 13 July 2012

Dario Miocevic and Biljana Crnjak‐Karanovic

Global mindset has gained the respectable attention of international business scholars. Global mindset is a multidisciplinary concept comprised of cognitive and cultural…

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1444

Abstract

Purpose

Global mindset has gained the respectable attention of international business scholars. Global mindset is a multidisciplinary concept comprised of cognitive and cultural dimensions which both influence the international behavior and decision making of the firm. The key purpose of this paper is to demonstrate that global mindset is a crucial cognitive driver of the small and medium‐sized enterprise (SME) internationalization process. In order to do so, it aims to establish the link between global mindset and export performance outcomes.

Design/methodology/approach

Using a literature review, the conceptual model was developed. Data were obtained through survey questionnaire and analyzed using partial least squares (PLS) path modeling on the sample of 121 exporting SMEs in Croatia.

Findings

Findings of this study suggest that global mindset is positively, directly and significantly related to the export performance. Furthermore, the link between global mindset and export performance was assessed with the moderating effect of international experience (export diversity and export intensity) and findings reveal that there is no significant moderating effect present.

Research limitations/implications

Findings of this study suggest that global mindset is a crucial driver of the SME internationalization process as it exhibited a significant impact on the export performance outcomes. However, the focus of this paper was solely on the strategic (cognitive) dimension of global mindset. Future studies are yet to reveal the relevance of the integrated concept of global mindset.

Originality/value

The value‐added of this study is in the idea that market‐specific experience cannot be easily transferred to other foreign markets by utilizing global mindset. The moderating effect of international experience dimensions on relationship between global mindset and export performance was found to be insignificant. Eventually, findings suggest that global mindset is not related to the SME's international experience.

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Article
Publication date: 16 May 2016

Maria Concepción Lopez-Fernandez, Ana Maria Serrano-Bedia and Raquel Gómez-López

– The purpose of this paper is to contribute to the understanding of the factors that influence small to medium-sized family enterprises (SMFEs) innovation decision.

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1476

Abstract

Purpose

The purpose of this paper is to contribute to the understanding of the factors that influence small to medium-sized family enterprises (SMFEs) innovation decision.

Design/methodology/approach

This paper utilises an original data set of 73 SMFEs employing 5-249 people to run binomial logistic regression model which considers the joint effect of both internal and external factors.

Findings

The results confirm, on the one hand, a significant and positive relationship between the long chief executive officer (CEO) tenure, the prospector and analyser strategic orientation, and the innovation decision in the Spanish family firms. On the other hand, the results confirm a significant and negative relationship between the risk taking, the cost of innovation, the lack of qualified personnel, a customer indifference towards innovation, and the innovation decision in the Spanish SMFEs.

Research limitations/implications

The results contribute to the development of theoretical and knowledge bases, as well as offering results that will be of interest to research and policy communities. The results are limited to a small sample size, single survey, using cross-sectional data.

Practical implications

The findings have a bearing on business innovation strategy for policy makers. The results suggest that policy measures that promote long CEO tenures, and the prospector and analyser strategic orientation may have the greatest impact in terms of helping to facilitate innovation decision.

Originality/value

A novel feature of the model is the consideration of the joint effect of both internal and external factors in SMFEs.

Details

Journal of Small Business and Enterprise Development, vol. 23 no. 2
Type: Research Article
ISSN: 1462-6004

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Article
Publication date: 4 September 2017

Hande Karadag

Small- and medium-sized enterprises (SMEs) are crucial for socio-economic growth due to their significant role in creating new workforce, gross domestic product increase…

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2093

Abstract

Purpose

Small- and medium-sized enterprises (SMEs) are crucial for socio-economic growth due to their significant role in creating new workforce, gross domestic product increase, innovation and entrepreneurship. This paper aims to examine financial management performance in SMEs with regard to industry, firm age and education level of owner/managers differences.

Design/methodology/approach

The data used in the study are collected from 188 SMEs through structured questionnaires, and three hypotheses regarding the associations are tested by using structural equation modeling.

Findings

Findings of one-way ANOVA tests indicate that performance in financial management practices has a strong and positive correlation with education level of small business owner/managers, whereas no significant difference is found regarding SMEs operating in different industries. For the impact of company age, independent samples t-test is conducted, and a meaningful difference between small- and medium-sized companies which are five years or older and younger is found.

Research limitations/implications

This study shows that a significant difference for age of an SME is present between over and under five-year-old SMEs, with respect to financial management performance, which is an important finding for both small business and financial management literatures. The tests regarding the particular hypotheses about education level of SME owner/managers indicate that education level of SME owner/managers significantly impacts financial management performance.

Practical implications

The present study provides important practical implications. First, the importance of education level of owner/managers on SME financial performance is highlighted. Second, strong empirical support is found for the impact of company age on SME performance, which might be discussed as the importance of accumulation of knowledge of the owner/managers and the changes required with the growth patterns of the company, with increasing company age. Third, the study shows that industry differences do not exhibit a significant performance variation factor in financial management of SMEs, with respect to other demographic factors. Overall, these contributions help us better understand the financial management performance indicators in small and medium sized businesses.

Originality/value

This study focuses on company age, education level and industry differences with respect to financial management performance in SMEs in emerging economies, therefore provides additional empirical evidence to a research area where very few empirical studies exist.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 9 no. 3
Type: Research Article
ISSN: 2053-4604

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Article
Publication date: 1 December 2000

Elizabeth Barnett and John Storey

Fifty managers from five highly innovative medium‐sized enterprises were interviewed in depth about their experience of innovation. In order to deepen and enrich our…

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1175

Abstract

Fifty managers from five highly innovative medium‐sized enterprises were interviewed in depth about their experience of innovation. In order to deepen and enrich our understanding of these experiences, respondents were asked to reconstruct their insights in narrative form. Following a careful analysis of the transcripts, it was found that three interlocking themes recurred in each of the cases. First, each of the firms had creatively configured their customer relationships in order to secure long‐term resourcing in both financial and knowledge terms. Secondly, they saw innovation as part of their long‐term organisational evolution. Thirdly, they gave priority to human resource development issues, and they viewed this stance as necessary in order to underpin the other two elements.

Details

Journal of Small Business and Enterprise Development, vol. 7 no. 4
Type: Research Article
ISSN: 1462-6004

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Article
Publication date: 13 February 2009

Boumediene Ramdani, Peter Kawalek and Oswaldo Lorenzo

The purpose of this paper is to develop a model that can be used to predict which small to medium‐sized enterprises (SMEs) are more likely to become adopters of enterprise

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6813

Abstract

Purpose

The purpose of this paper is to develop a model that can be used to predict which small to medium‐sized enterprises (SMEs) are more likely to become adopters of enterprise systems (ERP, CRM, SCM and e‐procurement).

Design/methodology/approach

Direct interviews were used to collect data from a random sample of SMEs located in the Northwest of England. Using logistic regression, 102 responses were analysed.

Findings

The results reveal that the factors influencing SMEs' adoption of enterprise systems are different from the factors influencing SMEs' adoption of other previously studied information systems (IS) innovations. SMEs were found to be more influenced by technological and organisational factors than environmental factors. Moreover, the results indicate that firms with a greater perceived relative advantage, a greater ability to experiment with these systems before adoption, greater top management support, greater organisational readiness and a larger size are predicted to become adopters of enterprise systems.

Research limitations/implications

Although this study focused on the factors that influence SMEs' adoption of a set of enterprise systems (i.e. ERP, CRM, SCM and e‐procurement), it fails to differentiate between factors that influence each of these systems.

Practical implications

The model can be used to assist software vendors not only to develop marketing strategies that can target potential adopters, but also to develop strategies to increase the adoption of ES among SMEs.

Originality/value

The paper contributes to the continuing research in IS innovations adoption/diffusion in the small business context.

Details

Journal of Enterprise Information Management, vol. 22 no. 1/2
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 19 June 2009

Ongoing growth in the mainstream Product Life Cycle Management (PLM) market during 2008 suggests that industrial companies continue to recognise the importance of PLM

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563

Abstract

Purpose

Ongoing growth in the mainstream Product Life Cycle Management (PLM) market during 2008 suggests that industrial companies continue to recognise the importance of PLM Technology as an enabler of ongoing innovation, and productivity.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

While it has perhaps taken longer than anticipated, and will undoubtedly not be helped by the present economic climate, the mid‐market is increasingly being recognised as the fastest growing segment in the PLM space. In particular, and as highlighted by two case examples, the Product Data Management technologies (which are a subset of this space) have matured, and their applicability to organizations of all sizes has increased significantly.

Originality/value

Research and experience now indicates that many PDM systems have evolved to better meet the needs of not just large enterprises, but also small‐ to medium‐sized enterprises of all types.

Details

Strategic Direction, vol. 25 no. 8
Type: Research Article
ISSN: 0258-0543

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Article
Publication date: 28 October 2013

Boumediene Ramdani, Delroy Chevers and Densil A. Williams

This paper aims to empirically explore the TOE (technology-organisation-environment) factors influencing small to medium-sized enterprises' (SMEs') adoption of enterprise

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4361

Abstract

Purpose

This paper aims to empirically explore the TOE (technology-organisation-environment) factors influencing small to medium-sized enterprises' (SMEs') adoption of enterprise applications (EA).

Design/methodology/approach

Direct interviews were used to collect data from a random sample of SMEs located in the northwest of England. Using partial least squares (PLS) technique, 102 responses were analysed.

Findings

Results indicate that technology, organisation and environment contexts impact SMEs' adoption of EA. This suggests that the TOE model is indeed a robust tool to predict the adoption of EA by SMEs.

Research limitations/implications

Although this study focused on examining factors that influence SMEs' adoption of a set of systems such as CRM and e-procurement, it fails to differentiate between factors influencing each of these applications. The model used in this study can be used by software vendors not only in developing marketing strategies that can target potential SMEs, but also to develop strategies to increase the adoption of EA among SMEs.

Practical implications

This model could be used by software vendors to determine which SMEs they should target with their products. It can also be used by policy makers to develop strategies to increase the rate of EA adoption among SMEs.

Originality/value

This paper provides a model that can predict SMEs' adoption of EA. SMEs, adoption, enterprise applications, enterprise systems, ICT, PLS, technology-organisation-environment framework, TOE

Details

Journal of Small Business and Enterprise Development, vol. 20 no. 4
Type: Research Article
ISSN: 1462-6004

Keywords

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