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This paper aims to encourage greater clarity and stimulate further interest in thorough empirical research in the area of learning levels. The broader motivation here is to urge researchers to not only theorize but also undertake elaborate and much needed empirical work.

Part I of the study rests on a reflection and review of the literature concerned with “N-loop learning”, that is, the different hierarchical levels and stages of organizational learning.

The study provides some views and classification schemes on how to reconcile and think about different levels of learning. Some learning archetypes are identified that guide further reflection and elaboration on learning stages and hierarchies.

“N-loop learning” is introduced to encapsulate and systematize a vast array of views, models and levels of organizational learning. From zero learning and single-loop learning to quadruple-loop learning, a series of learning archetypes are presented. The case for a proper and clear nomenclature of learning levels is singled out. Finally, a strong case for empirical testing in this area is advocated.

Through a survey of firm’s experiences with strategic alliances and a structural equation modeling approach, the aim of this study is to stimulate further interest in modeling and empirical research in the area of N-loop learning. Although the concepts of single-loop and double-loop learning, in particular, are well established in the literature, limited research has been directed toward their empirical validation and finer understanding.

Based on a large sample of technology firms, a MIMIC model is proposed and tested with respect to the development of collaborative know-how via the adoption and conduct of different structural choices on how to deploy strategic alliances (single-loop vs double-loop approach). Results are cross-validated.

Based on the results of two structural equation models, the findings support the fit of the proposed conceptual model and the notion that, overall, the greater the extent of double-loop over single-loop learning, the higher the level of collaborative know-how derived.

The call for the empirical investigation of N-loop learning is met by providing an example of survey-based research. The possible benefits of “double-loop” over “single-loop” learning are modeled and tested empirically.

The purpose of this paper is to facilitate an integrative approach to the implementation, monitoring and reporting of risk management in healthcare settings.

A framework, identified by the acronym RADICAL, is presented. The underlying principles and the strengths of the framework are described.

The framework comprises the following domains in an integrated grid: raise awareness, design for safety, involve users, collect and analyse patient safety data, and learn from patient safety incidents.

The RADICAL framework provides a simple but comprehensive approach to the implementation, monitoring and reporting of healthcare risk management. It is designed to facilitate learning and accountability at both individual and organisational levels, advocating a balance between “person” and “system”. It covers all domains of patient safety while also being flexible to allow local customisation of the content and metrics for each domain.

The RADICAL framework can be used by service providers and commissioners to implement and monitor risk management, and by regulators for monitoring performance. It can also be used in education and training, and to provide information on quality and safety to service users.

Global crises create an environment that is characterized by a fight for survival by countries, companies and citizens. While firms have adopted business initiatives to ensure survival in a global crisis, many measures are geared toward preventing customer churn, declining revenues and eroding market share. Such short-term focus raises an important question regarding long-term survival – how can firms survive a global crisis? The purpose of this study is to investigate how firms can survive a global crisis.

This study considers pandemics as the study context and uses a triangulation methodology (past research, managerial insights and popular press articles) to advance the organizing framework. Using the process study approach, the proposed framework recognizes the onset characteristics of a global crisis with a focus on pandemics and the government actions that reflect the pandemic onset. The framework also identifies a logical order of three marketplace reactions to the pandemic – management response, consumer response and critical business transformations that ultimately lead to firm survival – and advances related research propositions of such reactions.

By deploying critical business transformations, firms can ensure firm survival in a pandemic by fostering engagement with customers, employees and resources. Additionally, the moderators that influence the relationships between (1) management response and critical business transformations, (2) consumer response and critical business transformations, and (3) critical business transformations and firm survival are identified. Finally, this study presents an agenda for future research.

To the authors' best knowledge, this is the first study to adopt an interdisciplinary approach to study firm survival in a global crisis such as a pandemic. This study answers the call for more research to the growing field of pandemic research in the areas of marketing research and marketing strategy.

The learnings from this study can help firms on what to anticipate and how to respond in a crisis such as a pandemic.

Societal welfare is accounted for as firms plan to deal with a crisis.

This is the first study to propose a strategic framework to deal with a crisis that is largely unanticipated where the duration and the impact is not predictable.

This paper analyses the leadership approach and practices of the Brunei Government, in response hitherto to the coronavirus disease 2019 (COVID-19) pandemic.

A review of the available resources and existing literature on COVID-19 and crisis management in Brunei is conducted, consequently drawing lessons on effective measures of Brunei experience in combating the COVID-19 pandemic.

The main key lessons of Brunei's success factors in tackling the COVID-19 outbreak are the “Whole of Government Approach” and “Whole of Nation Approach”. It is to be noted that the approach would not be successful without the approval and full support of the monarch himself and, more importantly, the public's cooperation. Engaging in constant updates with the government's willingness to have themselves be led by recognised experts has gained public trust, which leads to the success of containing COVID-19, which resulted Brunei not needing to opt for a lockdown, which in turn did not lead Brunei to succumb to the second wave of COVID-19.

Brunei experiences in containing novel coronavirus will help international scholars, especially in Muslim countries, to understand the lessons and develop a robust pandemic leadership model.

The lessons and strategies used by Brunei can be used as an exemplary approach to prepare for any future uncertainties by other countries.

The literature on pandemic leadership during COVID-19 in Brunei is scarce. This study might be considered as the first attempt to exhibit strong crisis leadership capacity in Brunei which resulted in the success of containing COVID-19.

This paper aims to describe the conduct and outcomes of an integrated assessment (IA) of the vulnerability to climate change of government service provision at regional scale in New South Wales, Australia. The assessment was co-designed with regional public sector managers to address their needs for an improved understanding of regional vulnerabilities to climate change and variability.

The study used IA of climate change impacts through a complex adaptive systems approach incorporating social learning and stakeholder-led research processes. Workshops were conducted with stakeholders from NSW government agencies, state-owned corporations and local governments representing the tourism, water, primary industries, human settlements, emergency management, human health, infrastructure and natural landscapes sectors. Participants used regional socioeconomic profiling and climate projections to consider the impacts on and the need to adapt community service provision to future climate.

Many sectors are currently experiencing difficulty coping with changes in regional demographics and structural adjustment in the economy. Climate change will result in further impacts on already vulnerable systems in the forms of resource conflicts between expanded human settlements, the infrastructure that supports them and the environment (particularly for water); increased energy costs; and declining agricultural production and food security.

This paper describes the application of meta-analysis in climate change policy research and frames climate change as a problem of environmental pollution and an issue of development and social equity.

This study aims to propose a new research agenda for the theories of “organizational learning” and the “learning organization” in relation to the public sector. The research agenda can be used by researchers to make explicit accounts of how and where the results from their studies advance the current state-of-the-art in the intersection between public sector and organizational learning and/or the learning organization.

A combined systematic and bibliometric review methodology is applied based on the research that has been published in the past three decades.

Through an analysis of 238 journal publications obtained from the Scopus database, the authors determine the leading authors, countries, highly cited papers and take the stock of current literature. Similarly, by analyzing papers published between 2010 and 2020, the authors identify current tendencies and emerging themes of organizational learning and learning organization in the public sector and offer avenues for future research.

To the best of the authors’ knowledge, this is potentially the first, fully refereed study published reporting on a bibliometric and a systematic review of organizational learning and learning organization in the public sector.