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1 – 10 of over 49000
Article
Publication date: 1 April 1997

Gloria Walker

Increasingly more companies are recognising the importance of regulations and other legislation and their effects on business. This recognition has caused significant growth in…

Abstract

Increasingly more companies are recognising the importance of regulations and other legislation and their effects on business. This recognition has caused significant growth in public affairs practice, primarily through the growing number of public affairs consultancies which have been supporting the organisation's public affairs efforts. Importantly, organisations are realising that an in‐house public affairs practitioner offers greater understanding of the objectives of the company and is available to work with other internal managers to formulate effective public affairs programmes.

Details

Journal of Communication Management, vol. 2 no. 2
Type: Research Article
ISSN: 1363-254X

Keywords

Open Access
Article
Publication date: 31 May 2023

Elin Helgesson

This article addresses recent calls in the literature for advancing our understanding of public affairs consultants and their role conceptions. By testing and further exploring…

Abstract

Purpose

This article addresses recent calls in the literature for advancing our understanding of public affairs consultants and their role conceptions. By testing and further exploring self-perceptions of public affairs consultants the study aims to offer new insight into how consultants define and view their occupational role.

Design/methodology/approach

The study draws on a nationwide survey with public affairs consultants in Sweden.

Findings

Four main role conceptions were identified (advocate, do-gooder, expert and intermediary). Further, the study tests how personal and professional characteristics correlate with different role conceptions, by viewing professional experience and consultants' selection of clients. Data also suggest that consultants' background in politics does not promote any specific role perception. Finally, the findings also show that how consultants choose clients is a divider in the industry, where some act as passive intermediaries while other take a more active role in their choice of clients.

Originality/value

The findings enhance our understanding of public affairs as a field, and specifically about the modelling of professional roles amongst consultants. The empirical results in this study show how contemporary role typologies needs to be extended to better capture the specificities of consultants' roles in public affairs. By addressing the issue of how consultants choose clients the study engages with the complex debate of whether consultants ought to act as objective or subjective agents and hence join the conversation on ethics in public affairs.

Details

Journal of Communication Management, vol. 27 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 14 March 2023

Dane Kiambi, Phillip Arceneaux and Guy Golan

This paper offers grounded insights on organization–government relationships, or the practice of public affairs, in Kenya.

Abstract

Purpose

This paper offers grounded insights on organization–government relationships, or the practice of public affairs, in Kenya.

Design/methodology/approach

In-depth interviews were conducted with senior Kenyan practitioners. Interviewees represent national corporations, multinational corporations with offices in Kenya, consulting agencies, parastatal intergovernmental organizations, national government and county governments.

Findings

Results suggest Kenyan public affairs is centered on relationship management, research and intelligence gathering, risk management and strategic communication. Second, while lobbying is a tactic, it is not synonymous with the broader scope of public affairs strategy. Third, the absence of educational training, a professional body to oversee the profession and the perception of public affairs as “bribery” are threats to the profession's growth.

Research limitations/implications

Findings should not be interpreted to represent “Africa's public affairs industry,” rather a snapshot of the profession contextualized in Kenya.

Practical implications

Kenya needs a professional body to manage the public affairs profession at a national level. It also needs an established curriculum in its higher education environment. Lastly, as one of the fastest growing markets in the world, understanding the public policy environment will benefit multinational organizations looking to expand and operate in Kenya.

Originality/value

This study contributes diverse and inclusive insights on the practice of public affairs in a leading economic and political actor in sub-Saharan Africa. It also expands organization–public relationship theory to articulate engagement with governmental stakeholders.

Details

Journal of Communication Management, vol. 27 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 1 January 1999

Phil Harris, Danny Moss and Nadja Vetter

Drawing on the work of Niccolo Machiavelli and his appreciation of management and power, this paper explores the contemporary role of public affairs in UK organisations and the…

Abstract

Drawing on the work of Niccolo Machiavelli and his appreciation of management and power, this paper explores the contemporary role of public affairs in UK organisations and the type of roles enacted by practitioners. The paper reviews how public affairs and, particularly, the corporate lobbying function have been treated by researchers and outlines recent research into the role played by public affairs practitioners based within a number of leading UK organisations. This study forms part of a longer‐term research programme designed to examine the functioning of in‐house public affairs departments within the UK. The paper explores how the role of public affairs practitioners can be conceptualised and suggests that public affairs and corporate lobbying have gained increasing recognition as strategically important activities, particularly within the more regulated sectors of industry.

Details

Journal of Communication Management, vol. 3 no. 3
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 1 January 1999

Craig S. Fleisher and Natasha M. Blair

This paper examines the evolution of two separate fields, which are essentially concerned with the same issues but are framed by different academic and professional disciplines…

1040

Abstract

This paper examines the evolution of two separate fields, which are essentially concerned with the same issues but are framed by different academic and professional disciplines and practice. It appears that public affairs management researchers often fail to take into account parallel literature from the discipline of public relations — even when purporting to offer an interdisciplinary approach. Equally, the public relations literature frequently fails to speak the language of business management and narrowly defines such key business activities as marketing, policy and strategy. In this paper, the authors present evidence prescribing the differing evolution of public affairs and public relations. They compare and contrast public affairs and public relations in terms of their definitions, scholarship, survey evidence, leading writers, academic and professional associations and educational programme content. They conclude by offering several suggestions for closing the gap between the two areas.

Details

Journal of Communication Management, vol. 3 no. 3
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 15 February 2011

Jochen Hoffmann, Adrian Steiner and Otfried Jarren

Academic research on public affairs which aims to reconstruct the rationale for the involvement in public affairs, and the possible outsourcing thereof, focuses mainly on the…

1459

Abstract

Purpose

Academic research on public affairs which aims to reconstruct the rationale for the involvement in public affairs, and the possible outsourcing thereof, focuses mainly on the perspective of the principal. Even though consultants are undoubtedly increasing in importance, their relevance as agents is often downplayed. This study seeks to empirically supplement the perspective of the consultant in order to identify potential inimitable functions that could explain why public affairs work is often contracted‐out.

Design/methodology/approach

A nation‐wide survey about public affairs consultants in Switzerland is based on an inductive empirical research design, which facilitates questions regarding which services consultants actually perform and what indispensable functions they claim to provide.

Findings

The results highlight lobbying, political PR, and [referendums and election] campaigns as the main areas of service. These services are associated with different functions. Lobbyists in particular define themselves as partisan players closely involved in political decision making. In contrast, political PR and campaigning are understood in terms of horizontal or vertical boundary‐spanning. A somewhat technical justification for contracting out, referring to a special infrastructure and costs issues, is downplayed. Instead, the independent outside view facilitating innovation forms the most important generalizable frame when explaining the unique added value consultants have to offer.

Originality/value

The paper shows that the real or supposed independence of the consultant vis‐à‐vis the client constitutes an inimitable resource. The outsider‐status facilitates the successful fulfilment of public affairs functions such as innovation, boundary‐spanning, access and legitimising. Thus, it is vitally important for consultants to build up a reputation. When it comes to contracting‐out decisions, impression management theories are capable of enriching public affairs theories that focus on cost‐benefit‐calculations.

Details

Journal of Communication Management, vol. 15 no. 1
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 1 April 2004

Philip M. Napoli

This paper examines the relationship between television station ownership characteristics and local news and public affairs programming through an expanded analysis of data from…

852

Abstract

This paper examines the relationship between television station ownership characteristics and local news and public affairs programming through an expanded analysis of data from the Federal Communication's Commission (FCC's) recent study of Big Four broadcast network affiliates. The results indicate that the FCC's conclusion that network‐owned and operated stations provide more local news and public affairs programming than other affiliates, and that stations with newspaper holdings provide more local news and public affairs programming than stations without newspaper holdings holds up only when these two program types are analyzed in combination. When these two program types are analyzed independently, and when additional explanatory factors are taken into consideration, these ownership characteristics are positively related to news programming, but not to public affairs programming.

Details

info, vol. 6 no. 2
Type: Research Article
ISSN: 1463-6697

Keywords

Article
Publication date: 28 October 1990

James P. Hill

Has the public affairs function significantly changed the way major U.S. corporations meet the growing external challenge to traditional corporate practices? Examining in detail…

185

Abstract

Has the public affairs function significantly changed the way major U.S. corporations meet the growing external challenge to traditional corporate practices? Examining in detail the actions of Exxon (Valdez) and Union Carbide (Bhopal), this paper raises some questions as to whether the difference between public affairs and traditional public relations is a real one or merely a matter of semantics. Then, utilizing an unpublished corporate public affairs survey conducted by Central Michigan University, the writer argues that the problem with the public affairs function lies not with the function itself, but in its implementation by corporations.

Details

American Journal of Business, vol. 5 no. 2
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 28 October 2014

Inga Schlichting

The purpose of this paper is to use expert interviews with communication managers of the German energy industry to analyze the strategic aims and challenges of consumer campaigns…

1078

Abstract

Purpose

The purpose of this paper is to use expert interviews with communication managers of the German energy industry to analyze the strategic aims and challenges of consumer campaigns as a relatively new phenomenon in German public affairs management. The analysis is based on structuration theory, which is used as a theoretical framework. This framework helps to conceptualize the different logics of action within non-public and public paths of public affairs management, their stakeholders and respective instruments.

Design/methodology/approach

Expert interviews with German public affairs managers from multinational and regional energy corporations as well as industry associations were conducted regarding their communication in the context of climate regulation. Based on this data, the study reconstructs manager’s strategic considerations about why to engage in consumer campaigns, and analyses the challenges they see with them, and the strategies they employ to handle these.

Findings

Managers perceive the importance of the public path of regulative intervention as growing along with a strong media orientation of political authorities. Against this backdrop they describe the bypassing of critical journalists and the engaging of critical individuals and minorities as the strategic aims of consumer campaigns. They portray a lack of credibility as the main challenge of such campaigns – and relativising the corporation’s societal efforts as well as allowing public critique as most promising strategies to handle this challenge.

Originality/value

The contribution of the study is twofold: first, it adds to the scientific analysis of consumer campaigns as a rather new phenomenon in German public affairs management. Second, practitioners may utilize the results as impulses for their own communicative strategies in the context of public affairs management.

Details

Journal of Communication Management, vol. 18 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 1 January 1999

Larissa A. Grunig

This study combines survey research with case study analysis to explore the implications of culture and gender for governmental public affairs. The data base, developed for the…

Abstract

This study combines survey research with case study analysis to explore the implications of culture and gender for governmental public affairs. The data base, developed for the IABC Research Foundation's Excellence project, establishes that participative culture is most conducive to effective public relations. Governmental agencies in the USA, Canada and the UK tend to be less participatory than two of the other three types of organisation studied: corporation and non‐profit. Women in the agency analysed in greater depth, a state lottery, formed the majority of the public affairs staff, yet encountered the ubiquitous glass ceiling in their attempts to ascend front the technical to the managerial role. Public relations in general in governmental agencies exhibits remarkably more similarity than difference across organisational types and among the three countries studied. Any factor, such as authoritarian culture or gender discrimination, that limits the effectiveness of the communication function is particularly significant there, however, given the size and scope of governmental public affairs.

Details

Journal of Communication Management, vol. 3 no. 3
Type: Research Article
ISSN: 1363-254X

Keywords

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