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Purpose
The purpose of this study is to investigate when and why supervisor negative feedback is associated with employees' job performance via two different pathways (i.e. emotion-focused coping and problem-focused coping) and to introduce proactive personality as a moderator.
Design/methodology/approach
Time-lagged data were collected using a field survey research design. Participants included 389 dyads of employees and their direct supervisors from five companies in China.
Findings
Supervisor negative feedback can lead to employees' emotion-focused coping, which in turn impairs their job performance. Meanwhile, supervisor negative feedback can trigger employees’ problem-focused coping, which subsequently promotes their job performance. Furthermore, proactive personality moderates the indirect effect of supervisor negative feedback on employee performance through emotion-focused coping.
Originality/value
This study explored the double-edged effects of supervisor negative feedback on employee job performance from a coping strategy perspective and investigated how proactive personality influences the choice of coping strategies.
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Tarik Tuncay and Bugra Yildirim
The purpose of this paper is to examine coping strategies, social support, and psychological distress for comparable samples of unemployed (n=389) and re-employed (n=270…
Abstract
Purpose
The purpose of this paper is to examine coping strategies, social support, and psychological distress for comparable samples of unemployed (n=389) and re-employed (n=270) individuals. The authors hypothesized that problem-focused coping and higher levels of social support would be associated with lower levels of psychological distress for unemployed vs re-employed participants.
Design/methodology/approach
The cross-sectional design and the convenience sampling method were used in the study.
Findings
Although unemployed participants reported poorer coping, higher levels of psychological distress, and lower levels of social support compared to re-employed participants; social support and coping strategies predicted psychological distress. Multiple regression analyses suggest that emotion-focused coping strategies were related to higher levels of psychological distress, whereas social support and problem-focused coping strategies were related to lower levels of psychological distress. Social support accounted for more variance in participants’ psychological distress above and beyond all other variables. Single and unemployed participants of the study used less problem-focused, more emotion-focused coping, and perceived lower social support than married unemployed. Gender and marital status of the unemployed were also significantly associated with psychological distress. In addition, older and less educated unemployed participants perceived less social support and used emotion-focused coping more frequently.
Practical implications
The findings indicated that being female, single, older, and low educated are the potential sociodemographic risk factors for the psychosocial well-being of unemployed people.
Originality/value
The favourable effects of certain coping strategies suggest the potential benefits of interventions to reduce reliance on emotion-focused coping and stimulate more problem-focused strategies in order to enhance psychological well-being.
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The purpose of this article is to recognize emotional intelligence (EI) as a specific emotional competency possessed by entrepreneurs that facilitates their coping with stressors…
Abstract
Purpose
The purpose of this article is to recognize emotional intelligence (EI) as a specific emotional competency possessed by entrepreneurs that facilitates their coping with stressors that arise in their day-to-day work. Highlighting the problem-focused and emotion-focused coping strategies employed by entrepreneurs, the paper establishes that EI in entrepreneurs enables the onset of acceptance of the existence of a stressful situation and that of optimism that a stressful situation can be solved.
Design/methodology/approach
The paper reviews literature on the topics related to links between EI, entrepreneurial behaviors and entrepreneurial coping. Subsequently, acceptance-avoidance motivation theory is used to posit that entrepreneurs' EI serves as an antecedent that (1) guides the selection of their coping strategies through onset of optimism and acceptance of stressful situation, (2) assists in perceiving those situations as either controllable or uncontrollable and (3) shapes the actual process through which entrepreneurs cope.
Findings
The proposed conceptual model asserts that entrepreneurs' EI as reflected in their abilities to perceive, use, understand and regulate emotions is key to their coping. EI in entrepreneurs assists them in being optimistic about solving a stressful situation and accepting of such situations as well. Thereafter, selection of a problem-focused or emotion-focused coping strategy or both ensues.
Originality/value
The current work offers a conceptual model that highlights the role of entrepreneurs' EI in coping, integrates both the cognitive and affective components of coping and suggests a variety of avenues for future research. This model extends models of coping that categorize coping types to specify the process thought to be involved. Understanding the role of emotional intelligence in coping with stress by entrepreneurs has theoretical and practical implications which are discussed as well.
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Anne Richter, Katharina Näswall, Nele De Cuyper, Magnus Sverke, Hans De Witte and Johnny Hellgren
The purpose of the present paper is to investigate how employees' coping (problem, emotion and avoidance focused coping) may affect the reactions to job insecurity. Because the…
Abstract
Purpose
The purpose of the present paper is to investigate how employees' coping (problem, emotion and avoidance focused coping) may affect the reactions to job insecurity. Because the coping investigated in the present study addresses the stressor in different ways, the authors expect different moderating effects depending on the type of coping, which results in three different hypotheses.
Design/methodology/approach
A sample of 579 Swedish accountants was used to test these hypotheses via surveys.
Findings
The findings support the authors' assumptions that emotion focused coping weakened the relation of job insecurity and some of the outcomes. Both avoidance and problem focused coping strengthened the relation between job insecurity and some of the outcomes.
Research limitations/implications
As this study utilizes cross-sectional data and only one occupational group, it is important to test the relations using longitudinal data with different occupational groups in future research.
Practical implications
From these results some practical conclusions can be drawn as to which coping forms might be more beneficial, which can be helpful for organizations in order to develop intervention programs.
Originality/value
This study expanded the understanding of coping in the context of job insecurity by testing different forms of coping and including a variety of important outcomes of job insecurity.
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Ping Li, Younghoon Chang, Shan Wang and Siew Fan Wong
The purpose of this paper is to explore the factors affecting the intention of social networking sites (SNS) users to comply with government policy during the COVID-19 pandemic.
Abstract
Purpose
The purpose of this paper is to explore the factors affecting the intention of social networking sites (SNS) users to comply with government policy during the COVID-19 pandemic.
Design/methodology/approach
Based on the theory of appraisal and coping, the research model is tested using survey data collected from 326 SNS users. Structural equation modeling is used to test the research model.
Findings
The results show that social support has a positive effect on outbreak self-efficacy but has no significant effect on perceived avoidability. Government information transparency positively affects outbreak self-efficacy and perceived avoidability. Outbreak self-efficacy and perceived avoidability have a strong positive impact on policy compliance intention through problem-focused coping.
Practical implications
The results suggest that both government and policymakers could deliver reliable pandemic information to the citizens via social media.
Originality/value
This study brings novel insights into citizen coping behavior, showing that policy compliance intention is driven by the ability to cope with problems. Moreover, this study enhances the theoretical understanding of the role of social support, outbreak self-efficacy and problem-focused coping.
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Jan Selmer and Alicia S.M. Leung
The purpose of this paper is to explore coping strategies of female business expatriates and to examine how these strategies are associated with the women's international…
Abstract
Purpose
The purpose of this paper is to explore coping strategies of female business expatriates and to examine how these strategies are associated with the women's international adjustment.
Design/methodology/approach
Data were collected through mail surveys to western female business expatriates in Hong Kong regarding their coping strategies and adjustment.
Findings
As predicted, the results showed that the female expatriates more often used problem focused than symptom focused coping strategies. Surprisingly, there was no association between problem focused coping strategies and socio‐cultural adjustment. However, as expected, symptom focused coping strategies were negatively related to adjusting in socio‐cultural terms. As presumed, there was no relationship between any of the coping strategies and psychological adjustment.
Research limitations/implications
The special contextual circumstances in Hong Kong could have contributed to the unanticipated findings that there was no association between problem focused coping strategies and any type of adjustment studied. Through cross‐cultural training, female business expatriates could benefit from being informed that applying symptom focused coping strategies may make them less well adjusted to a host location.
Originality/value
Women still represent a relatively untapped source for expatriation and the research on female business expatriates is still inadequate in many respects. An important issue examined by this study is how women cope with the stress of international assignments and how that may affect their international adjustment.
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Hazel McBride and Carol Ireland
– The purpose of this paper is to explore the impact of coping style, self-efficacy, resilience and emotional reaction of trauma-related intrusions in young offenders.
Abstract
Purpose
The purpose of this paper is to explore the impact of coping style, self-efficacy, resilience and emotional reaction of trauma-related intrusions in young offenders.
Design/methodology/approach
This is a quantitative study using questionnaires. The sample was 152 young offenders in custody who were approached in their residential hall. Upon agreeing to participate they were given 24 hours to complete the questionnaire pack and returned these to the researcher at a designated time and place.
Findings
Over 90 per cent of the sample indicated at least one traumatic event; 33.6 per cent indicated eight or more. Number of traumatic events did not impact on self-efficacy, resilience or coping strategy used. The type of coping strategy did not significantly impact on emotional reaction to intrusions across trauma groups. Participants with higher self-efficacy demonstrated greater problem-focused coping and less emotional reaction to intrusions. Participants with greater resilience scores utilised more problem and emotion-focused coping and experienced less emotional reaction to their intrusions. Resilience was predicted by self-efficacy and emotional reaction to intrusions.
Practical implications
Professionals working with young offenders with trauma-related intrusions should focus on building strengths in the areas of problem-focused coping, self-efficacy and resilience.
Originality/value
This paper adds to the literature on trauma in male young offenders by looking at psychological factors which could be developed upon to improve ability to manage intrusive thoughts.
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Yu-Ping Chen and Margaret Shaffer
Drawing upon Folkman and Lazarus’ (1984) coping framework and interdependence theory (Thibaut and Kelley, 1959), the purpose of this paper is to investigate how expatriate…
Abstract
Purpose
Drawing upon Folkman and Lazarus’ (1984) coping framework and interdependence theory (Thibaut and Kelley, 1959), the purpose of this paper is to investigate how expatriate spouses’ coping strategies (problem-focused and emotion-focused) affect expatriate spouse adjustment and expatriate adjustment. In addition, the authors also examine the mediating effect of expatriate adjustment on the spouse coping strategies-spouse adjustment relationship.
Design/methodology/approach
To test these relationships, the authors collected multi-source data from 191 expatriate spouses and their expatriate partners living in 37 countries.
Findings
The results revealed that problem- and emotion-focused coping strategies positively and negatively, respectively, influenced all types of spouse adjustment: personal, interaction, and cultural. Both forms of spouse coping also influenced expatriate adjustment. The authors also found that expatriate adjustment mediated the relationship between expatriate spouses’ coping strategies and spouse adjustment.
Practical implications
The results suggest that multinational organizations should pay equal attention to the adjustment of both their expatriates and their spouses. Both expatriates and their spouses should be included in the initial selection process and in pre-departure training to get well equipped before the international assignment. Training spouses to adopt problem-focused coping strategies would help to facilitate the effective adjustment of both spouses and expatriates.
Originality/value
The research provides one of the first examinations that investigate expatriate spouses’ coping strategies and their impact on expatriate and expatriate spouse adjustment. This research also highlights the interdependency of expatriates and their spouses.
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Alexei Koveshnikov and Miikka J. Lehtonen
We draw upon stress theory and utilize the context of the COVID-19 pandemic to investigate how various coping strategies employed by expatriates affect their psychological stress…
Abstract
Purpose
We draw upon stress theory and utilize the context of the COVID-19 pandemic to investigate how various coping strategies employed by expatriates affect their psychological stress, subsequently influencing their expatriation satisfaction and intention to withdraw from the host country.
Design/methodology/approach
We utilize structural equation modeling to analyze a sample of 453 expatriates residing and working in the United Arab Emirates during the COVID-19 pandemic.
Findings
Our analysis shows that the effects of different coping strategies on expatriates vary. Depending on the nature of the strategy, they can have either positive or negative effects. While coping via problem-focused and denial strategies decreases expatriates' stress, coping by distancing increases it. Social support-seeking is not found to be an effective stress-coping strategy. In terms of implications, the problem-focused strategy leads to the most positive outcomes, whereas distancing leads to the most negative outcomes.
Originality/value
Our study provides significant theoretical and practical insights into expatriates' coping mechanisms within the context of natural crises.
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Adela Chen and Kristina Lemmer
This paper aims to examine the strength characteristics of a stressful event (i.e. novelty, disruption, and criticality) as factors that drive people’s social media use for…
Abstract
Purpose
This paper aims to examine the strength characteristics of a stressful event (i.e. novelty, disruption, and criticality) as factors that drive people’s social media use for seeking different types of supportive resources (i.e. emotional, appraisal, informational, and instrumental support) to facilitate emotion-focused and problem-focused coping. We further assess the impact of different types of social support obtained via social media use on people’s coping effectiveness.
Design/methodology/approach
Our study uses an online survey collecting data at two points in time from 291 social media users during the COVID-19 pandemic. Structural equation modeling was used for data analysis.
Findings
Empirical results reveal the usefulness and limitations of social media use as a coping mechanism. All three event strength characteristics influence people’s social media use for both emotion-focused and problem-focused coping. Event novelty motivates people’s pursuit of informational support on social media, event disruption drives social media use for seeking all four types of support, and event criticality motivates social media use for seeking emotional and informational support. However, only emotion-focused resources – emotional support and appraisal support – are found to significantly affect people’s coping effectiveness.
Originality/value
Our study contributes to a better understanding of the role played by social media when people cope with a stressful event. Applying the three characteristics of event strength allows us to identify people’s need for different supportive resources depending on how they perceive the event. Our analysis of the main and mediating effects of the four types of social support shows that not all types of social support can significantly enhance users’ coping effectiveness.
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