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The purpose of this paper is to produce a decision support aid for machine tool owners to utilise while deciding upon a maintenance strategy. Furthermore, the decision support tool is adaptive and capable of suggesting different strategies by monitoring for any change in machine tool manufacturing accuracy.

A maintenance cost estimation model is utilised within the research and development of this decision support system (DSS). An empirical-based methodology is pursued and validated through case study analysis.

A case study is provided where a schedule of preventative maintenance actions is produced to reduce the need for the future occurrences of reactive maintenance actions based on historical machine tool accuracy information. In the case study, a 28 per cent reduction in predicted accuracy-related expenditure is presented, equating to a saving of £14k per machine over a five year period.

The emphasis on improving machine tool accuracy and reducing production costs is increasing. The presented research is pioneering in the development of a software-based tool to help reduce the requirement on domain-specific expert knowledge.

The paper presents an adaptive DSS to assist with maintenance strategy selection. This is the first of its kind and is able to suggest a preventative strategy for those undertaking only reactive maintenance. This is of value for both manufacturers and researchers alike. Manufacturers will benefit from reducing maintenance costs, and researchers will benefit from the development and application of a novel decision support technique.

The purpose of this paper is to propose a method integrating fault tree analysis and optimization model to allocate response budget from the preventive and protective perspectives.

The proposed method consists of two main steps. The first step is to analyze and calculate the probability and the loss of the risk. The second step is to build an optimization model for allocating response budget.

First, there exists an optimal response budget. Second, risk protection is preferred to risk prevention when the total budget is limited. Third, the protective budget should be first invested for the consequence event with greatest expected loss. Fourth, the preventive budget should be first allocated to the risk cause with highest occurrence probability that belongs to the OR set in the fault tree.

Managerially, our results indicate that project managers (PMs) should make a tradeoff between the budget invested for risk response and reduced expected loss of the risk. Then, in the case of inadequate response budget, PMs should pay more attention to risk protection and cope with the event that can cause severe loss. In addition, under this circumstance, PMs had to better allocate the risk preventive budget in proper order.

Project risk response is a critical issue in project risk management as PMs can take actions actively to cope with project risks in this phase. Effective risk response, in general, requires financial support in practice, and reasonable allocation of the total budget among risk response strategies can produce better response effects.

Applying the value creation of corporate social responsibility (CSR), this study aims to investigate the direct effect of preventive measures in the postpandemic world on Airbnb consumers’ attitudes toward the host, which may further impact their behavioral intentions. It also examined the mediating role of perceived risk and perceived motives, as well as the moderating role of message strategies and risk tolerance in this process.

A 2 (preventive measures: basic versus enhanced) × 2 (message strategies: promotional social cause message [PSC] versus partake-in-our-cause message [PIOC]) between-subjects factorial design was conducted with a sample of 476 US Airbnb consumers through an online survey. PROCESS macro was used for hypothesis testing.

Results demonstrated that enhanced preventive measures had more positive impact on Airbnb consumers’ attitudes toward the host, which was positively related to positive word of mouth and booking intention. Perceived risk and perceived motives mediated the relationship between preventive measures and attitude toward Airbnb hosts. Positive relationships between attitude toward the host and behavioral intentions were strengthened when PIOC was used than PSC. The negative relationship between preventive measures and perceived risk was enhanced when PIOC was used than PSC. Risk tolerance did not interact with messages strategy to impact the relationship between preventive measures and perceived risk.

The study uncovered the mechanisms by which consumers form their responses toward different safety information of Airbnb accommodations postpandemic and the role of message strategies in the process. It provided implications for the Airbnb platform and hosts in the postpandemic period.

Preventive maintenance is an effective maintenance strategy to ensure the constant and efficient usage of building systems and their components. The reactive-based maintenance as the main strategy in high-rise residential buildings is a concern as the maintenance output resulting from the strategy could not achieve the standard level of performance. The purpose of this paper is to identify the characteristics of preventive maintenance and establish the relationship with maintenance performance in high-rise residential buildings.

The characteristics of preventive maintenance and maintenance performance parameters were identified through the literature review. A quantitative approach was adopted, where a questionnaire was distributed to the maintenance personnel of high-rise residential buildings. Then, ranking analysis and correlation were conducted to produce findings that help to achieve the research objectives.

The research findings indicate that there are seven maintenance characteristics significantly correlated with maintenance performance indicators (maintenance costs deviation, time variance of maintenance work, customer service and downtime rate). It is recommended that these characteristics are considered during the execution of preventive maintenance as they have a significant effect on the maintenance performance.

The extensive literature suggests the relationship between the characteristics of preventive maintenance and maintenance performance, but is still questionable. Thus, this research investigates the relationship between preventive maintenance characteristic and maintenance performance for high-rise residential buildings in Malaysia. The findings of the research can act as a guide for maintenance personnel to optimise maintenance performance by focusing on the highlighted preventive maintenance characteristics.

This study explores how Australian Muslim men cope with potential conflict and achieve feelings of balance between their work, family and religious roles.

The study is guided by the interpretive paradigm and is qualitative. Data is collected from participants via semi-structured in-depth interviews (n=20) and analysed using thematic analysis.

Personal coping strategies (e.g. making permanent changes and time management) seem more effective in coping with immediate conflict and achieving work-life balance as opposed to external ones (e.g. supervisor support). Although some of the strategies mirror existing research, their extent of use and reasons for usage by Muslim men are different. Muslim men use these strategies in a preventive manner to actively achieve work-life balance rather than just cope with episodic work-life conflict.

The study is conducted with a small sample and the findings may not be generalizable to non-practising Australian Muslim men. To date, research has not clearly articulated how people who do not experience work-life conflict, make decisions to achieve balance. This study has a positive look at a negative issue by indicating that workers can go beyond coping with conflict and explore avenues to achieve work-life balance. The findings underscore the importance of preventive coping in achieving work-life balance and caution researchers about investigating how people cope with immediate work-life conflict only.

In addition to work and family roles, this study focuses on religious commitments, with religion being a largely overlooked concept within the work-family coping literature.

Purpose – This chapter uses preventive and responsive policing strategies in tandem to develop a multi-level theory that explains the relationship between the police and violence.

Design/methodology/approach – The chapter brings together classical scholarship and more recent sociological research to demonstrate that an effective response to violence is critical in upholding the state’s monopoly on violence and that police officers can reduce violence by preventing it and responding to it.

Findings – Theoretical and practical evidence support the balanced use of responsive and preventive policing strategies to reduce violence. Findings from the literature are used to argue that (1) when law enforcement officers do not effectively respond to violence and/or crime prevention strategies are nonexistent in a community, neighborhood crime is increased and (2) when citizens do not perceive law enforcement officers as legitimate and effective agents of authority, they become more likely to engage in violent offending (Tonry, 1995; Tyler, 2006).

Originality/value – Research has supported the effectiveness of “proactive” (Braga, Papachristos, & Hureau, 2014; Weisburd & Telep, 2014) and “reactive” (Nagin, 2013; Paternoster, 2010) policing strategies in reducing violence, but no research has combined strategies of prevention and response to explain the relationship between the police and violence. The theory proposed in this chapter demonstrates the utility of explaining the instrumental and legitimacy functions of the police across various levels and brings under-protection to the forefront of research on policing and violence.

Organizational change is usually stressful and destabilizing for employees, for whom coping with the induced stress is primordial to commit to the change. This paper aims to unravel how and when change recipients can enact different coping strategies and, ultimately, manifest different forms of commitment to change.

We propose a theoretical model that identifies challenge appraisal and hindrance appraisal as two primary appraisals of organizational change that fuel, respectively, proactive and preventive coping strategies and, indirectly, affective and normative forms of commitment to change. Moreover, this framework suggests that coping strategies and commitment are influenced by the secondary appraisal of two vital resources – resilience and POS – allowing individuals to react effectively to primary change-related appraisals. Finally, the relationship between coping strategies and the components of commitment to change is proposed to be moderated by employees' regulatory focus.

Using appraisal theory and conservation of resources theory as guiding frameworks, our integrated model describes the antecedents, processes and boundary conditions associated with coping with the stress of organizational change and how they ultimately influence commitment to it.

This is the first theoretical paper to identify a conditional dual path to disclose the different reactions that change recipients can manifest in response to the stressful aspects of organizational change.

The purpose of this paper is to understand the role of perceived threat, brand congruence, and social support on consumer coping strategies for a preventative health service.

An online survey of 570 women aged over 50 in one Australian state was conducted (users and non-users of the service). The data were analyzed using structural equation modeling.

A competing models approach reveals that threat on its own is associated with avoidance coping; however, when brand congruence is high, there is an association with active coping. Social support appears to have a buffering effect on threat and is associated positively with active coping and negatively with avoidance coping.

The study findings suggest that threat appeals should be used with caution in increasing participation in transformative preventative health services due to its double-edged sword effect (increasing both avoidance and active coping). When consumers have social support, this results in active coping and buffers avoidance coping. This research offers useful insights for social marketing and transformative service research.

In the present-day context of a sharp decrease in economic and ecological resources, planned conservation and community empowerment are key strategies for sustainable heritage management, because of their cost effectiveness, increased preservation of authenticity and socially development. However, there are still very few practical implementations, so the purpose of this paper is to present applied research to real case studies, as well as to demonstrate that preventive-planned conservation is increasingly successful when linked with the empowerment of local communities and users.

This paper proposes a methodology that focuses on two complementary aspects: planned conservation (material component) – undertaken directly on buildings, through inspection, monitoring, maintenance and repair activities; community empowerment (intangible component) – afforded indirectly to users, through participatory strategies and training in prevention, maintenance and use.

Based on an estimation of costs, this paper suggests that preventive-planned conservation strategies (pre-damage) can be one-third cheaper than the reactive and interventionist approach (post-damage). Moreover, this study also develops innovative ICT tools for the planned conservation of the built heritage, namely a specifically designed computer software/App (“MPlan”) that can be used to compile maintenance plans.

The case studies are among the first applications of preventive-planned conservation strategies to the built heritage in Portugal. Different types of case studies are provided to better illustrate the methodological approach adopted and the results obtained. Special attention is given to the Romanesque Route, a cultural itinerary with 58 monuments (monasteries, churches, bridges, towers and a castle). illustrated manuals contribute to the empowerment of local communities and users.